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Just curious if there are any other Thunderbolt users who are experiencing the same data issues that I am with the hotspot feature.
When using the hotspot, my data connection will repeatedly drop in and out, to the point of making the hotspot unusable.
This is the second device, first one returned and exchanged for the same reason.
I live in an area with great 4G and have never dropped from 4G to 3G because the 4G coverage is so widespread.
I'll turn on the hotspot and then at some point as I'm streaming Grooveshark or surfing and browsing, my data connection drops, and then begins to cycle on and off.
I have changed channels, trying every one and have taken a video of this behaviour, showing it to the store managers at my local Verizon store.
I have also sent the video to a level 2 tech support guy hoping he has some clue as to what is going on, have not heard back yet.
You can literally watch the 4G icon cycle on and off of the signal indicator, not switching to 3G, simply losing a connection all together.
I Googled and found a link to an Engadget article which documented the same issue.
I'd appreciate any help for those who may have experienced and / or have fixed this issue.
You can try to force the phone to use LTE only instead of LTE/EvDO hybrid connection. Go to Market and download the LTE On/Off app, then follow the instructions to make it LTE only and try again.
I have experienced similar problem yesterday but it has been great today so far. Could be a software problem, could be a network problem, or both.
I've been experiencing the same issue since I picked up the phone at launch. It occurs on my PC, my Xoom, and my iPad 2. I can count on the data connection eventually dropping during normal surfing, though I can usually accelerate the process by opening up a video on Youtube and jumping back and forth to random parts.
So far VZW tech support has not been of assistance, not acknowledging that there may be a larger problem despite issues documented at engadget as well as threads at androidcentral.com and VZW's own community forum.
I have experienced the same problem. I found a remedy but it is a pain. If you switch your preferred network to LTE Mode only, turn off mobile network, switch to airplane mode, switch off airplane mode, then turn mobile network back on, it should be stable. If its not, try a reboot. Usually I will not drop connection after this. The only problem with LTE Mode as your preferred network is that it will not drop to 3g if you lose 4g coverage, it goes straight to 1x for the most part. I hope they get these bugs worked out soon because it is rather annoying to deal with for power users.
So after sending the vid to the level two tech support at Verizon, he replied via email that this is a known issue with no known resolution date. I guess now we know why the hotspot is free, it's a known issue that it doesn't work 100% for 100% of Thunderbolt users.
They have until 5/15 to fix it, or extend the free period I guess. How can they charge for a service that has a known issue?
I've spoken to four level two techs regarding the matter, one said it was a "known issue," the other three stated they were not aware of any issues.
Kinda sucks - this is almost like antennagate
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
KDKobes said:
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
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The issue here is 4g data dropping when using the mobile hotspot. EVDO revisions aren't involved.
Sent from my ADR6400L using Tapatalk
I have experience a similar issue with 3G albeit not often, but when I'm trying to download large files, or even small ones at that, my 3G will just drop. Then it flips back. Then drops. It lasts for 15 minutes and then it's fine.
My hotspot keeps dropping connection enough that it makes it difficult to do anything other than surf. Its happened on multiple ROMs for me. I even went back to stockROM and still had this issue pop up. My fix has been to just disconect from hotspot and then start surfing from my thunderbolt. Once im recieving data again to my device I can reconnect hotspot and Im up and running again.
Sometimes tho, my 3g will just drop all together and I have to toggle Lte or evdo and then back to cdma auto. Toggling between network types seems to get me back and running......sometimes. And sometimes I just have to wait cause nothing works. I have noticed if I do a complete wipe and install ROM again things start working again for awhile.
Sidenote: Dont live in 4g area.
Sorry to be re-opening this topic, but has anyone heard anything new about this problem? I use the hotspot intermittently and it would actually be worth the price to me so I was wondering if anyone knows if there will be a fix.
Also, do any of the other applications that allow tethering after rooting have this problem?
Yea its got to be the radio because I flashed both leak and stock and used mobile hotspot and root tether and both would drop data several times but what was funny is when it would drop signal most of the times I could just awake my phone not even unlock but just awake it the data connection would start back up again
Maybe you could try this until a fix or better 4g coverage comes out
Sent from my ADR6400L using XDA App
Are you guys seeing this only in the stock hotspot app or in apps like wireless tether also?
HTC Thunderbolt --- das BAMF 1.5 Remix
I have the same problem, it sucks
Sent from my ADR6400L using XDA Premium App
I haven't actually used any other application other than the preinstalled hotspot application.
I'm new to this and was under the impression that you need to root your phone in order to use other ones. Being new, I'm not prepared to make a mistake doing that.
Sent from my ADR6400L using XDA App
The problem is due to the buggy mobile hotspot app. Same problem on my thunderbolt. It is not a hardware issue but software. Trust me, been there and done that. Fix is to root and installed "wireless tether" for rooted user. You won't look back especially after May 15th.
I have the data drop issue with the mobile hotspot, but no problem at all with wifi tether.
Alright I guess rooting is on my agenda today. Thanks.
I'm having the same issues on 3g, using the mobile hotspot app and Barnacle Wifi. I will try the Wireless Tether app and see if it works any better.
I rooted my phone Saturday mainly for tethering. I use my phone as my internet connection while I'm storm chasing. Well today was a chase day and everything was working great until I hit edge network and then i couldn't get any data on my laptop. It showed a local connection, but no internet. Now I haven't tested this since and I have 3g at home so I can't test it there. Does anyone know if this is how it is supposed to work and if so is there a work around? I'm hoping it was just a fluke and will work fine chasing the next couple days. We have my wife's iPhone 4 using mywi as a backup just in case though. Should I be able to use edge using the wireless ap in Android?
Thanks
Are you using the stock tethering?
Sent from my SAMSUNG-SGH-I997 using XDA App
Yes I am using the stock tethering program and have the tethering manager froze.
you should be able to tether on edge but it will be slow, maybe slow enough to get an error. also i have had issues where i need to reset the radio on the phone by turning off wireless networks and turning it back on.
Ok thanks for the info. I just wanted to make sure it was possible and I didn't have to adjust a setting somewhere that I was overlooking. I will be using again today and tomorrow so I will get a chance to test it out some more. I'm very aware of the very slow speeds on edge but it usually works for updating radar information ok. And Opera web browser also works very well over edge with the turbo mode on. Thanks!
Tested out the tethering a lot the last two days and have came to the conclusion it will drop your tethering connection with two or less bars of edge. It will auto reconnect as soon as my signal improves above that level. Still a little frustrating.
I've noticed this since I got the phone the other day. I'm connected to wifi and for the first couple of minutes my wifi speeds are what they should be which are around 15-18mbps. Then after about 5 or 6 minutes maybe a little more the download speeds decrease to around .80mbps. Upload speeds remain the same.
Can others test this out.
Connect to wifi
Then run a speedtest via the speedtest app which is available in the market
Then put your phone down for several minutes
Then run another test and see what you get
Doesn't always happen right away but more frequently when the wifi connection is being used. HTC definitely has some bugs with the Sensation. Hopefully they'll be addressed sooner rather than later.
Using T-Mobile USA by the way.
Did you already try this fix? http://forum.xda-developers.com/showthread.php?t=1118017
I haven't had the problem you speak of.
jrwingate6 said:
Did you already try this fix? http://forum.xda-developers.com/showthread.php?t=1118017
I haven't had the problem you speak of.
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Yup, problem still there. I called T-Mobile and they said they are working on an update to address the latency/radio issues. Hopefully that will resolve it.
Have the problem. I think either an.app we have installed is doing it or we have to wait on a fix.
MattMJB0188 said:
Yup, problem still there. I called T-Mobile and they said they are working on an update to address the latency/radio issues. Hopefully that will resolve it.
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Click to collapse
Sent from my HTC Sensation 4G using XDA App
Mine can't even hang on to wifi for that long, lol
Thank god I don't use wifi much.
I'm in this boat as well. After a while my wifi slows down greatly, restarting the wifi connection being the only method of restoring it to it's proper bandwidth.
On the note of the Slow data latency fix, I'm pretty sure that that menu in its entirety, as well as the ciphering option, only apply to the network data connection, and not wifi.
Edit: Addendum:
It seems to me to be correlated loosely with wifi-calling use.
It certainly isn't instant, but I've been testing it off and on and it seems that if I turn wifi calling off and then restart my wifi the gradual slowdown doesn't occur, but if I turn wifi calling on, then it does.
I heard unchecking the using mobile data speeds up wifi as well. And are you guys using the best wifi performance option as well?
Maybe its a certain app you guys are using. Mine stays at a constant 30mb/s down and 10mb/s up whether I'm on WIFI for 10 minutes or 10 hours.
Sent from my HTC Sensation 4G using XDA Premium App
I disabled WiFi calling and the problem seems to have been stopped. So far so good. It was dropping to 2Mbs and after disabling WiFi calling my speeds jumped back up to 17Mbs.
I talked with T-Mobile tech support about it, and since my phone was recently purchased they gave me another Sensation. The issue is no longer present, all the same apps, all the same settings, same network.
Does anyone have trouble with wifi speed on their G2x? I have been averaging 32mb to 60mb (hard line) on my PC, yet I have been having trouble getting over 1mb (wifi) on the phone. When connected the phone says excellent connection and lists the link speed as 65mb, but when I test it reads about 1mb. It doesn't seem to be running all that quickly when on wifi either. I tried turning mobile data off in case their was some confusion with the 4g and wifi displaying at the same time, but it didn't seem to help.
Same issue with the wife's phone. I rebooted the router and phones and didn't seem to help.
Bhatch said:
Does anyone have trouble with wifi speed on their G2x? I have been averaging 32mb to 60mb (hard line) on my PC, yet I have been having trouble getting over 1mb (wifi) on the phone. When connected the phone says excellent connection and lists the link speed as 65mb, but when I test it reads about 1mb. It doesn't seem to be running all that quickly when on wifi either. I tried turning mobile data off in case their was some confusion with the 4g and wifi displaying at the same time, but it didn't seem to help.
Same issue with the wife's phone. I rebooted the router and phones and didn't seem to help.
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Click to collapse
You have 4G and Wifi displayed on the taskbar at the same time? That is odd. Are you runing a custom rom? If I turn on Wifi it shows wifi and the 4G is replaced by the Wifi symbol.
WiFi speeds
I often get near 20Mb/sec from WiFi on my G2X through my 20Gb/sec FIOS connection and the FIOS wireless router. (No SIM card in the phone; haven't tried it with a SIM card). That compares to no more than 6Mb/sec at the same location from my Nexus One and MyTouch 4g.
jcbofkc said:
You have 4G and Wifi displayed on the taskbar at the same time? That is odd. Are you runing a custom rom? If I turn on Wifi it shows wifi and the 4G is replaced by the Wifi symbol.
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Click to collapse
Stock everything.
Yeah I had it happen quite a bit on froyo and it stopped for a bit on GB. Now it has started to run them both at the same time again.
I believe others have had this same issue.
I am always getting about 20 to 25 mb/s on my 50mb/s Comcast line. For a phone, that is more than enough. At that point your going to have bottle necks from the hardware.
Sent from my HTC Sensation 4G using XDA Premium App
I will average 3mb short of what my actual connections so hardline I get on my computer about 17mb down and on my G2X I get about 14-15mb down, but I have a ****ty wireless router... I'm fine with it lol
Sent from my LG-P999 using XDA Premium App
Try force stopping Market or T-Mobile My Account app. I noticed when I was running stock that when 4G and Wifi were both displayed in my status bar, killing those apps would make the 4G icon go away.
G2X CM7
Hello, I am having some issues with my Infuse. When I am connected to my Wi-Fi, Browsing the web is very sluggish and YouTube videos are pretty much out of the question for me. I'm just wondering if this is a hardware malfunction or just the infuse in general? Is there any kind of tweaks that I can use to speed up the internet connectivity via Wi-FI? Or something I can do to my router settings to speed this up? I can sit right next to my wireless router and it still doesn't do any good. The speeds I am getting on speedtest.net mobile app are:
Wi-Fi = Ping: 71ms DL: .43Mbps UL: 1.11Mbps,
AT&T 3g(I do not have 4g connectivity where I am at) = Ping: 181ms DL: 2.77Mbps UL: .62Mbps
Laptop on Wi-Fi = Ping: 52ms DL: 5.27Mbps UL: 2.48Mbps
*NOTE* This is on the same wifi connection and on the same server.
Change your modem to KK3 and set your router to WPA2 encryption cause wep is junk
Which Modem+ROM+Kernel is OP currently using please?
Not exactly sure on which modem or kernel right now as I'm at work, can look when I get home. I am on the infused v2.2.3 rom by gtg. Whatever his rom comes with is what is on my phone. I will also try those router settings when I get home, thanks for the replies.
Sent from my SAMSUNG-SGH-I997 using XDA App
Well I believe it's KI3... and infused kernel.
So all I can say is the modem you have is what works best for me, so that's fine, although some people report that KK3/4 work better for them.
As far as the rom goes, gtg does BRILLIANT work and I have much, much respect. For my particular Infuse 4G and location, however, I never got good Wifi results with Infused. Don't know why.
You'll find differing opinions everywhere, but I have the best wifi reception with MIUI, but there are too many other things about MIUI ROMs that bother me, so I don't use them. I find it unstable...CM7 is also great on wifi for me.
If you can't get results with infused, try another rom!
For network, try APN trick or Thunderbolt...
hope you work it out!
Well today while I was on my break I did another speed test and got pretty amazing speeds for AT&T 3g. So I think my issue is just wifi. Is there a thread you could point me towards to try flashing another modem to see if it fixes my issue? What exactly does the modem control?
Sent from my SAMSUNG-SGH-I997 using XDA App
diablo009's CWM-flashable modem thread is stickied in Dev.
http://forum.xda-developers.com/showthread.php?t=1342978
To be honest the question you're asking is a bit above my understanding, but from what I can gather:
-Modem is a piece of firmware that interacts with the radio hardware in the phone
-Affects signal strength and performance, data speeds, can affect battery drain because certain modems will tax the battery more/less
But not sure about wifi effects, really. In any case, I've always found that switching ROMs and kernels is the only way to achieve any significant improvement in wifi performance...but that's just my experience.
Thank you for your help. I will try a different modem and/or rom and/or kernel and post my results after doing so. Hopefully I can solve this issue. I just don't understand why I get good data speeds when connected to 3g with a good signal but when I am at home on Wi-Fi it just craps out. Again thanks for all the replies.
Just flashed KK3 and although I am getting better wireless reception, the dl and ul speeds are still the same. Give or take a little bit. Is it plausible that this is a hardware issue?
Yes it's plausible. But probably not really one you can do anything about.
The infuse's wifi reception seems to be a weak point of the phone, at least against other phones that have been in my house connected to my router. Maybe poor internal antenna quality/placement?
Best option is to play around with different ROM/Modem/Kernel combos until you find one that works for you, imho.
Another thing you might try (I did) is putting a higher gain antenna on your router. Most stock router antennas are between 2-5 dBi... you can find indoor ones up to around 10 dBi...
I think of it using a metaphor: wireless signal = sound waves
The router is trying to talk to the Infuse, but the Infuse is hard of hearing, so the sound (signal) isn't getting received very well. Ideally, I'd like to get the Infuse new ears or a hearing aid... but since that's not possible... I'll just give my router a megaphone (antenna) so it can shout a louder (stronger) signal.
...That was a bit silly, actually... hehe.
Anyways, good luck! I relate to this issue cause I've been there many a time.
Well it can't possibly be my wifi router or isp. The download speeds on my laptop are pretty good. I get good wifi reception on my infuse(full bars) but my dl and ul speeds are just crap. My brother has a cheap android phone on boost mobile and when I run a speed test with his phone on the same wifi network I get around 3Mbps down. It must be a hardware faulty. Is there anything else that I could try other than a different rom/kernel/modem? Anybody know how much Samsung charges for repairs?
Don't blame your phone or rom to quick. I noticed my problem came from the Internet itself. I had to call att to fix my slow speeds by resetting my connection on their side. It could always be the Internet providers fault as far as your wifi goes, and network is a whole other story.
Sent from my SAMSUNG-SGH-I997 using xda premium
slider2828 said:
...and set your router to WPA2 encryption cause wep is junk
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Click to collapse
wow, I didn't know that.
I changed my home's router to WPA2 and the speed improvement on my Infuse is shocking. Switched back/forth a number of times to verify and download speeds went from 7-8Mbps to 14.2Mbps. I feel stupid but am happy nevertheless.
thanks!
(ha, now everyone in my family will have to change their device security...xbox (son1), Playstation (son2), AppleTV(me), iP4s(son2), laptop(2, wife), nook color CM7 (me), imac(me) and I'm sure there's more!!!)
You should always use WPA2 when securing your internet connection over your router regardless of what you use your internet for. This is how we keep assholes from stealing our internet connection. Always run a speed test from www.Speedtest.net to be sure your getting your max mbps you payed for, otherwise make the call to Whoever, At&t f'd my line up yet again saying something about my modem wasn't updated which is complete bull**** cause they never send out modem updates, and my speed was running at 0.91mbps instead of 6.56mbps, said I needed to reset my modem and took me through a 30min process just to get my speed back to 6.56mbps.
Having a Dual Band Router and Dual Band Internet card may provide even better results. You can always use 1 of the bands and have your family use the other band.
Well I just can't find an issue with my actual internet. My computer gets decent speeds. My Xbox gets an awesome connection when I play it. My brothers crap android phone even gets better speeds when I run a speed test on it. I just don't understand why it would do it to my phone. I will see how wpa works here in just a bit but I don't see it fixing my issue.
Sent from my SAMSUNG-SGH-I997 using XDA App
Is there anyway to change any wifi settings on the phone itself? Other than the options in the settings menu?
Sent from my SAMSUNG-SGH-I997 using XDA App
Your phone doesn't allow you to really change any major Wifi settings, Just add Network connections. Any settings would have to be changed on the routers settings itself. Sorry I couldn't be much of help.
Edit: Woops! Actually if you open up the Wifi Settings and tap the menu button click advanced. It allows for extra settings for setting up a connection. Might help you if you need to put in a specific port, DNS server, Proxy, Static Ip, Ip Address and etc.
Any help at all is a lot for me. I'm just going to have to conclude this as a hardware issue. I just don't see how though. Thanks to everyone who has replied, one thing I learned is how much a difference WPA2 security makes haha.
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