Database Info

Mobile HotSpot and Data Drop

Just curious if there are any other Thunderbolt users who are experiencing the same data issues that I am with the hotspot feature.
When using the hotspot, my data connection will repeatedly drop in and out, to the point of making the hotspot unusable.
This is the second device, first one returned and exchanged for the same reason.
I live in an area with great 4G and have never dropped from 4G to 3G because the 4G coverage is so widespread.
I'll turn on the hotspot and then at some point as I'm streaming Grooveshark or surfing and browsing, my data connection drops, and then begins to cycle on and off.
I have changed channels, trying every one and have taken a video of this behaviour, showing it to the store managers at my local Verizon store.
I have also sent the video to a level 2 tech support guy hoping he has some clue as to what is going on, have not heard back yet.
You can literally watch the 4G icon cycle on and off of the signal indicator, not switching to 3G, simply losing a connection all together.
I Googled and found a link to an Engadget article which documented the same issue.
I'd appreciate any help for those who may have experienced and / or have fixed this issue.

You can try to force the phone to use LTE only instead of LTE/EvDO hybrid connection. Go to Market and download the LTE On/Off app, then follow the instructions to make it LTE only and try again.
I have experienced similar problem yesterday but it has been great today so far. Could be a software problem, could be a network problem, or both.

I've been experiencing the same issue since I picked up the phone at launch. It occurs on my PC, my Xoom, and my iPad 2. I can count on the data connection eventually dropping during normal surfing, though I can usually accelerate the process by opening up a video on Youtube and jumping back and forth to random parts.
So far VZW tech support has not been of assistance, not acknowledging that there may be a larger problem despite issues documented at engadget as well as threads at androidcentral.com and VZW's own community forum.

I have experienced the same problem. I found a remedy but it is a pain. If you switch your preferred network to LTE Mode only, turn off mobile network, switch to airplane mode, switch off airplane mode, then turn mobile network back on, it should be stable. If its not, try a reboot. Usually I will not drop connection after this. The only problem with LTE Mode as your preferred network is that it will not drop to 3g if you lose 4g coverage, it goes straight to 1x for the most part. I hope they get these bugs worked out soon because it is rather annoying to deal with for power users.

So after sending the vid to the level two tech support at Verizon, he replied via email that this is a known issue with no known resolution date. I guess now we know why the hotspot is free, it's a known issue that it doesn't work 100% for 100% of Thunderbolt users.
They have until 5/15 to fix it, or extend the free period I guess. How can they charge for a service that has a known issue?

I've spoken to four level two techs regarding the matter, one said it was a "known issue," the other three stated they were not aware of any issues.

Kinda sucks - this is almost like antennagate

next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.

KDKobes said:
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
Click to expand...
Click to collapse
The issue here is 4g data dropping when using the mobile hotspot. EVDO revisions aren't involved.
Sent from my ADR6400L using Tapatalk

I have experience a similar issue with 3G albeit not often, but when I'm trying to download large files, or even small ones at that, my 3G will just drop. Then it flips back. Then drops. It lasts for 15 minutes and then it's fine.

My hotspot keeps dropping connection enough that it makes it difficult to do anything other than surf. Its happened on multiple ROMs for me. I even went back to stockROM and still had this issue pop up. My fix has been to just disconect from hotspot and then start surfing from my thunderbolt. Once im recieving data again to my device I can reconnect hotspot and Im up and running again.
Sometimes tho, my 3g will just drop all together and I have to toggle Lte or evdo and then back to cdma auto. Toggling between network types seems to get me back and running......sometimes. And sometimes I just have to wait cause nothing works. I have noticed if I do a complete wipe and install ROM again things start working again for awhile.
Sidenote: Dont live in 4g area.

Sorry to be re-opening this topic, but has anyone heard anything new about this problem? I use the hotspot intermittently and it would actually be worth the price to me so I was wondering if anyone knows if there will be a fix.
Also, do any of the other applications that allow tethering after rooting have this problem?

Yea its got to be the radio because I flashed both leak and stock and used mobile hotspot and root tether and both would drop data several times but what was funny is when it would drop signal most of the times I could just awake my phone not even unlock but just awake it the data connection would start back up again
Maybe you could try this until a fix or better 4g coverage comes out
Sent from my ADR6400L using XDA App

Are you guys seeing this only in the stock hotspot app or in apps like wireless tether also?
HTC Thunderbolt --- das BAMF 1.5 Remix

I have the same problem, it sucks
Sent from my ADR6400L using XDA Premium App

I haven't actually used any other application other than the preinstalled hotspot application.
I'm new to this and was under the impression that you need to root your phone in order to use other ones. Being new, I'm not prepared to make a mistake doing that.
Sent from my ADR6400L using XDA App

The problem is due to the buggy mobile hotspot app. Same problem on my thunderbolt. It is not a hardware issue but software. Trust me, been there and done that. Fix is to root and installed "wireless tether" for rooted user. You won't look back especially after May 15th.

I have the data drop issue with the mobile hotspot, but no problem at all with wifi tether.

Alright I guess rooting is on my agenda today. Thanks.

I'm having the same issues on 3g, using the mobile hotspot app and Barnacle Wifi. I will try the Wireless Tether app and see if it works any better.

Data Connection issues?

I am wondering if anyone else has experienced issues with their phone taking way to long to establish a connection when surfing the internet. Some times when I click a link it will take for ever and sometimes not connect at all, of course when it does establish the link it is blazing fast. Typically when it cannot establish a connection I will just put my phone into Airplane mode and then turn Airplane mode off and typically after that it is able to establish a connection.
Thanks.

my phone often goes from good 4g reception to just showing two or three bars with no connection type (never auto switches to 3g, occasionally switches to 1x). just now it went from 4g to no connection type, so i dialed *#*#4636#*#* and tried turning the radio off and on, tried changing the radio mode to LTE only, cdma prl auto, and a couple of the other choices and it never seems to make a difference (always poor connectivity, sometimes total data drops, sometimes while tethering and sometimes when just using the phone normally). could just be LTE tower work in many areas, but im looking forward to an upcoming software/firmware update from htc or verizon.
Sent from my ADR6400L using XDA App

Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!

Smok3d said:
Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!
Click to expand...
Click to collapse
that did work
Sent from my ADR6400L using XDA App

I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.

wrb123 said:
that did work
Sent from my ADR6400L using XDA App
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Click to collapse
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!

hecatomb said:
I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.
Click to expand...
Click to collapse
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....

aedillor said:
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....
Click to expand...
Click to collapse
Well, I've got the quick buttons in the dropdown tray in my ROM, so it's just as fast... still, its something that shouldn't be happening in the first place.

jackoutside said:
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!
Click to expand...
Click to collapse
I never said I was okay with that, I just said it worked because I failed to mention doing that with success in my post
Sent from my ADR6400L using XDA App

My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.

jackoutside said:
My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.
Click to expand...
Click to collapse
It's cool, I know what you mean but I'm liking the phone... Occasional reboots don't really bother me that much - this is probably because sprint wimax is nonexistent pretty much anywhere indoors and is the most unreliable network connection ever. the evo was a solid reliable device, but it was worthless because of the network and i canceled sprint to come to verizon for the thunderbolt. im happy with it despite a few annoyances. once i root and cm is released this phone/network combination will be untouchable.
i felt more comfortable using dialup and praying the phone wouldn't ring and disconnect me than i did using sprint wimax. their 3g is slower than dialup in a lot of areas at the moment, too.
Sent from my ADR6400L using XDA App

This is driving me crazy also. My phone will constantly drop whatever connection it had (wifi, 3G or 4G) and just sit there with no data connection for a couple of minutes whereby I finally have to reset the radios and then wait while it cycles through 1X and then maybe 3G or 4G if I'm lucky. Or it just goes back to full cdma bars and no data connection. I don't have 5 minutes every time I want to check the internet or email to wait for the phone to reboot or reset radios or do whatever it's doing.
I had the EVO, and while the 4G wimax connection wasn't always stout, if you lost it you immediately grabbed a 3G connection that was solid. This delay/no data connection thing is making me think twice about switching to this phone. Love the 4G when it works, but it holds a connection way too infrequently for me to be useful, and I'm in LA where the service is supposed to be blanketed all the places I'm trying.

Am I the only one with connectivity problems?

I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.

You are not the only one.

moshe22 said:
You are not the only one.
Click to expand...
Click to collapse
Good to know
This blows, WTF. . . . My HD2 flies when this thing just croaks. It just hangs and waits for who knows what.

Welcome to 4G.... The G stands for Gullible.
Seems that when the 4G icon is displayed means that you have a 4G signal, however I don't think means you have a connection.
When I do get a 4G connection, life is great.
It appears to me that there are several bugs switching back and forth between wifi/4g/2g that is causing many issues.
samson_420 said:
I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.
Click to expand...
Click to collapse

This is horse crap. The connectivity rotts, I meat rotts. . . . .The best speed I got so far was 3,000bps. But my other phone is at a constants 28.
And the worst part is not the speed, it's just spotty. Sometimes I get like 700, this is not cool.

I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)

diablos991 said:
I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)
Click to expand...
Click to collapse
Word, I never lose the 4G symbol. Yet, there is no connectivity.

Did any of you guys happen to skip the initial setup for your phones? That has been found to cause a lot of problems relating to signal and connectivity. Try factory resetting and NOT skipping the initial setup if you skipped it before.
Edit: My phone is running great now, but once I did skip the initial setup and it was being really wonky.

Initial settup:/
I strongly doubt it. . . Just what I think.

Make sure T-Mobile is using the right internet for 2days they had blackberry web I noticed that while looking into the myaccount app
Sent from my LG-P999 using XDA Premium App

I had an issue as well.
T-mobile had set up my device wrong, they put me under a "unlimited text / talk" plan with a "mobile wifi data only" option, ie: zero data on 3g/4g.
After a 15min phone call to support it was corrected but as some people know already, the promotion I'm under (and what is being advertised), which is the $79.99 unlimited text/data/talk plan, the data limit is 2 gigs a month.
Its 2011 ffs. 2 gig's is stupid low.

I was using my G2X with no issues until today. everything that uses data connection is slow and times out. when i connect to a wireless connection it is blazing fast. I don't think i skipped the initial set up i don't see why i would but i am going to reset and do it again and see if it helps, Battery life is also terrible i have not been using my phone for much today and its is already at 20% and i unplugged it at 9am , my HD2 at this point is looking good.

So strange, today the connectivity is real good(2k down) I also have SPB 3D installed and the battery is awesome so far. 6 hours and I am @ 69% with a lot of use.

I'm having this same problem and I'm pissed. Calling tmobile is a pain in the ass nowadays and I'm about to tell them to shove this phone up their ass!!!!

My question is this: Will a new ROM(when it comes out) fix this BS?

[Q] Wifi Question

Hello XDA,
Right now I have an Atrix 4G, and while I know I should be happy with it, I truly am not. The battery life is horrendous, the GPS always puts me in a city I'm not in, and many other things (and this is my 4th unit).
But...the one thing that really has me ready to jump ship is that my wifi almost NEVER works. It connects, then disconnects, then connects, and back and fourth, it is very annoying. Is this a problem with the Infuse 4G?

Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse

halfnelson117 said:
Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse
Click to expand...
Click to collapse
Yup, once in a while it has flaked out, but all I have to do when that happens is turn wifi off then on again.

Wifi in infuse has pretty poor range but still i get around 2 bars 40ft away though 3 walls and never seen the connection drop. I even sit in my car 50ft away from the modem and get 1 bar.

I have to agree on the poor WiFi quality on the Atrix. Another big issue for me was heat. The Atrix gets extremely hot.
I ended up taking the Atrix back and getting the Infuse. I'm pretty happy with the Infuse, it's a great phone!
Sent from my SAMSUNG Infuse via XDA Premium App

I have had both atrix and infuse. The wifi range is exactly the same. No connection issues however on the infuse.
Sent from my SAMSUNG-SGH-I997 using XDA App

I actually did have wifi issues on my infuse. Id be sitting at my pc desk with full wifi bars and it would not connect, either I had to reboot or id have to wait it out before it would connect. Also, id be at my friends house using is wifi without any issues, than when id come home id still be connected to his nexwork, id select my network but the phon would tell me its out of range, reboot. I called att and the rep dug thru notes and call logs and apparently others were having the same issue. Before he connected me to a samsung rep the att guy recommended me going into my routers settings and adding my phones mac id to my router. Once I finally spoke to the samsung guy he told me I need a new router, even tho all other wireless devices work fine in the house. So I did the Mac id bit and the phone was fine. The next day my phone received an update, not sure what it was (wifi fix perhaps) I updated but once I got home non of my other devices would connect. I went backs into router settings and changed it back to how it was and I haven't had an issue since.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

Same problem here too!
I have had the same issues as nash2000. I can sit right next to my router, seems to have a full connection, yet not be in range. Any MMS's coming in would get stuck and stay in that "stuck" mode for days. I have replaced SIMM cards and called AT&T continually. They replaced my phone and nothing has changed.
I notice that no matter where I am - home, another state, etc - that when I with someone who also has AT&&T with an iphone that they always have more bars than I go and better wifi strength - even when we're both sitting next to my router. AT&T claims that my complaint of this is the very first they have heard - HA!

I think a lot of the wifi issues got cleared up with the update ATT pushed. @lasmonster do you have a mirocell?

What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

walkinpp said:
What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Sounds like someone didn't get the update.
http://forum.xda-developers.com/showthread.php?t=1123674
Not sure how to trick your phone into downloading it, mine just got it. I believe all the ROMs available also are built off the update (infused at least for sure)

[Q] WIFI speed on G2x

Does anyone have trouble with wifi speed on their G2x? I have been averaging 32mb to 60mb (hard line) on my PC, yet I have been having trouble getting over 1mb (wifi) on the phone. When connected the phone says excellent connection and lists the link speed as 65mb, but when I test it reads about 1mb. It doesn't seem to be running all that quickly when on wifi either. I tried turning mobile data off in case their was some confusion with the 4g and wifi displaying at the same time, but it didn't seem to help.
Same issue with the wife's phone. I rebooted the router and phones and didn't seem to help.

Bhatch said:
Does anyone have trouble with wifi speed on their G2x? I have been averaging 32mb to 60mb (hard line) on my PC, yet I have been having trouble getting over 1mb (wifi) on the phone. When connected the phone says excellent connection and lists the link speed as 65mb, but when I test it reads about 1mb. It doesn't seem to be running all that quickly when on wifi either. I tried turning mobile data off in case their was some confusion with the 4g and wifi displaying at the same time, but it didn't seem to help.
Same issue with the wife's phone. I rebooted the router and phones and didn't seem to help.
Click to expand...
Click to collapse
You have 4G and Wifi displayed on the taskbar at the same time? That is odd. Are you runing a custom rom? If I turn on Wifi it shows wifi and the 4G is replaced by the Wifi symbol.

WiFi speeds
I often get near 20Mb/sec from WiFi on my G2X through my 20Gb/sec FIOS connection and the FIOS wireless router. (No SIM card in the phone; haven't tried it with a SIM card). That compares to no more than 6Mb/sec at the same location from my Nexus One and MyTouch 4g.

jcbofkc said:
You have 4G and Wifi displayed on the taskbar at the same time? That is odd. Are you runing a custom rom? If I turn on Wifi it shows wifi and the 4G is replaced by the Wifi symbol.
Click to expand...
Click to collapse
Stock everything.
Yeah I had it happen quite a bit on froyo and it stopped for a bit on GB. Now it has started to run them both at the same time again.
I believe others have had this same issue.

I am always getting about 20 to 25 mb/s on my 50mb/s Comcast line. For a phone, that is more than enough. At that point your going to have bottle necks from the hardware.
Sent from my HTC Sensation 4G using XDA Premium App

I will average 3mb short of what my actual connections so hardline I get on my computer about 17mb down and on my G2X I get about 14-15mb down, but I have a ****ty wireless router... I'm fine with it lol
Sent from my LG-P999 using XDA Premium App

Try force stopping Market or T-Mobile My Account app. I noticed when I was running stock that when 4G and Wifi were both displayed in my status bar, killing those apps would make the 4G icon go away.
G2X CM7