Data Connection issues? - Thunderbolt General

I am wondering if anyone else has experienced issues with their phone taking way to long to establish a connection when surfing the internet. Some times when I click a link it will take for ever and sometimes not connect at all, of course when it does establish the link it is blazing fast. Typically when it cannot establish a connection I will just put my phone into Airplane mode and then turn Airplane mode off and typically after that it is able to establish a connection.
Thanks.

my phone often goes from good 4g reception to just showing two or three bars with no connection type (never auto switches to 3g, occasionally switches to 1x). just now it went from 4g to no connection type, so i dialed *#*#4636#*#* and tried turning the radio off and on, tried changing the radio mode to LTE only, cdma prl auto, and a couple of the other choices and it never seems to make a difference (always poor connectivity, sometimes total data drops, sometimes while tethering and sometimes when just using the phone normally). could just be LTE tower work in many areas, but im looking forward to an upcoming software/firmware update from htc or verizon.
Sent from my ADR6400L using XDA App

Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!

Smok3d said:
Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!
Click to expand...
Click to collapse
that did work
Sent from my ADR6400L using XDA App

I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.

wrb123 said:
that did work
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!

hecatomb said:
I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.
Click to expand...
Click to collapse
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....

aedillor said:
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....
Click to expand...
Click to collapse
Well, I've got the quick buttons in the dropdown tray in my ROM, so it's just as fast... still, its something that shouldn't be happening in the first place.

jackoutside said:
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!
Click to expand...
Click to collapse
I never said I was okay with that, I just said it worked because I failed to mention doing that with success in my post
Sent from my ADR6400L using XDA App

My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.

jackoutside said:
My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.
Click to expand...
Click to collapse
It's cool, I know what you mean but I'm liking the phone... Occasional reboots don't really bother me that much - this is probably because sprint wimax is nonexistent pretty much anywhere indoors and is the most unreliable network connection ever. the evo was a solid reliable device, but it was worthless because of the network and i canceled sprint to come to verizon for the thunderbolt. im happy with it despite a few annoyances. once i root and cm is released this phone/network combination will be untouchable.
i felt more comfortable using dialup and praying the phone wouldn't ring and disconnect me than i did using sprint wimax. their 3g is slower than dialup in a lot of areas at the moment, too.
Sent from my ADR6400L using XDA App

This is driving me crazy also. My phone will constantly drop whatever connection it had (wifi, 3G or 4G) and just sit there with no data connection for a couple of minutes whereby I finally have to reset the radios and then wait while it cycles through 1X and then maybe 3G or 4G if I'm lucky. Or it just goes back to full cdma bars and no data connection. I don't have 5 minutes every time I want to check the internet or email to wait for the phone to reboot or reset radios or do whatever it's doing.
I had the EVO, and while the 4G wimax connection wasn't always stout, if you lost it you immediately grabbed a 3G connection that was solid. This delay/no data connection thing is making me think twice about switching to this phone. Love the 4G when it works, but it holds a connection way too infrequently for me to be useful, and I'm in LA where the service is supposed to be blanketed all the places I'm trying.

Related

Mobile HotSpot and Data Drop

Just curious if there are any other Thunderbolt users who are experiencing the same data issues that I am with the hotspot feature.
When using the hotspot, my data connection will repeatedly drop in and out, to the point of making the hotspot unusable.
This is the second device, first one returned and exchanged for the same reason.
I live in an area with great 4G and have never dropped from 4G to 3G because the 4G coverage is so widespread.
I'll turn on the hotspot and then at some point as I'm streaming Grooveshark or surfing and browsing, my data connection drops, and then begins to cycle on and off.
I have changed channels, trying every one and have taken a video of this behaviour, showing it to the store managers at my local Verizon store.
I have also sent the video to a level 2 tech support guy hoping he has some clue as to what is going on, have not heard back yet.
You can literally watch the 4G icon cycle on and off of the signal indicator, not switching to 3G, simply losing a connection all together.
I Googled and found a link to an Engadget article which documented the same issue.
I'd appreciate any help for those who may have experienced and / or have fixed this issue.
You can try to force the phone to use LTE only instead of LTE/EvDO hybrid connection. Go to Market and download the LTE On/Off app, then follow the instructions to make it LTE only and try again.
I have experienced similar problem yesterday but it has been great today so far. Could be a software problem, could be a network problem, or both.
I've been experiencing the same issue since I picked up the phone at launch. It occurs on my PC, my Xoom, and my iPad 2. I can count on the data connection eventually dropping during normal surfing, though I can usually accelerate the process by opening up a video on Youtube and jumping back and forth to random parts.
So far VZW tech support has not been of assistance, not acknowledging that there may be a larger problem despite issues documented at engadget as well as threads at androidcentral.com and VZW's own community forum.
I have experienced the same problem. I found a remedy but it is a pain. If you switch your preferred network to LTE Mode only, turn off mobile network, switch to airplane mode, switch off airplane mode, then turn mobile network back on, it should be stable. If its not, try a reboot. Usually I will not drop connection after this. The only problem with LTE Mode as your preferred network is that it will not drop to 3g if you lose 4g coverage, it goes straight to 1x for the most part. I hope they get these bugs worked out soon because it is rather annoying to deal with for power users.
So after sending the vid to the level two tech support at Verizon, he replied via email that this is a known issue with no known resolution date. I guess now we know why the hotspot is free, it's a known issue that it doesn't work 100% for 100% of Thunderbolt users.
They have until 5/15 to fix it, or extend the free period I guess. How can they charge for a service that has a known issue?
I've spoken to four level two techs regarding the matter, one said it was a "known issue," the other three stated they were not aware of any issues.
Kinda sucks - this is almost like antennagate
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
KDKobes said:
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
Click to expand...
Click to collapse
The issue here is 4g data dropping when using the mobile hotspot. EVDO revisions aren't involved.
Sent from my ADR6400L using Tapatalk
I have experience a similar issue with 3G albeit not often, but when I'm trying to download large files, or even small ones at that, my 3G will just drop. Then it flips back. Then drops. It lasts for 15 minutes and then it's fine.
My hotspot keeps dropping connection enough that it makes it difficult to do anything other than surf. Its happened on multiple ROMs for me. I even went back to stockROM and still had this issue pop up. My fix has been to just disconect from hotspot and then start surfing from my thunderbolt. Once im recieving data again to my device I can reconnect hotspot and Im up and running again.
Sometimes tho, my 3g will just drop all together and I have to toggle Lte or evdo and then back to cdma auto. Toggling between network types seems to get me back and running......sometimes. And sometimes I just have to wait cause nothing works. I have noticed if I do a complete wipe and install ROM again things start working again for awhile.
Sidenote: Dont live in 4g area.
Sorry to be re-opening this topic, but has anyone heard anything new about this problem? I use the hotspot intermittently and it would actually be worth the price to me so I was wondering if anyone knows if there will be a fix.
Also, do any of the other applications that allow tethering after rooting have this problem?
Yea its got to be the radio because I flashed both leak and stock and used mobile hotspot and root tether and both would drop data several times but what was funny is when it would drop signal most of the times I could just awake my phone not even unlock but just awake it the data connection would start back up again
Maybe you could try this until a fix or better 4g coverage comes out
Sent from my ADR6400L using XDA App
Are you guys seeing this only in the stock hotspot app or in apps like wireless tether also?
HTC Thunderbolt --- das BAMF 1.5 Remix
I have the same problem, it sucks
Sent from my ADR6400L using XDA Premium App
I haven't actually used any other application other than the preinstalled hotspot application.
I'm new to this and was under the impression that you need to root your phone in order to use other ones. Being new, I'm not prepared to make a mistake doing that.
Sent from my ADR6400L using XDA App
The problem is due to the buggy mobile hotspot app. Same problem on my thunderbolt. It is not a hardware issue but software. Trust me, been there and done that. Fix is to root and installed "wireless tether" for rooted user. You won't look back especially after May 15th.
I have the data drop issue with the mobile hotspot, but no problem at all with wifi tether.
Alright I guess rooting is on my agenda today. Thanks.
I'm having the same issues on 3g, using the mobile hotspot app and Barnacle Wifi. I will try the Wireless Tether app and see if it works any better.

[Could be my phone only] This phone has some serious problems!!! :(

Phone was fine, sleeping. Tried waking up and nothing. Tried again nothing. So I figured crap it's shut itself off and won't turn on. So battery pull and turned it back on. Then boom! Get's to the T-Mobile G2X logo and then just freezes there. WTF???
For a while I thought that was it, I pulled battery yet again.
Turned back on and now it booted up ok. WTF is going on with this? I've never seen these type of issues with other phones. What could cause this? Almost seems like a hardware issue because I used it all day today for about 10h with no issues.
So I got the phone at 4PM yesterday.
- Worked fine from 4PM - 11PM. I rebooted myself. Started up fine and then rebooted at 11:30PM
- Worked fine rest of night and went to bed at 2AM...was charging all night, woke up and used it fine. 8:30AM rebooted.
- Used it all day at work and no issue. Was using it while walking the dog at like 6PMish and boom reboot.
- Used it since 6PM and then it just did the hard lock/screen off thing that required 2 battery pulls to revive it.
Before this last what is essentially a crash, I had GPS turned off so that didn't help. I've turned it back on.
In all these situations I had WiFi calling enabled so I'm now trying with WiFi calling disabled and see if I still have issues.
I'm giving this phone a week because I love it so much but if I can't get it stable it's going back and I'll have to go back to VZW and my Incredible. Major bummer
Have none of those issues. Might have a defective phone. And u were a verizon customer and didn't get the TB? Verizon LTE blows everyone... way faster than Tmo.. I have both lol so I know what I'm talking. G2x faster tho but TB faster network. Downloads and browsing
Sent from my LG-P999 using Tapatalk
ajftl said:
Have none of those issues. Might have a defective phone. And u were a verizon customer and didn't get the TB? Verizon LTE blows everyone... way faster than Tmo.. I have both lol so I know what I'm talking. G2x faster tho but TB faster network. Downloads and browsing
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Ummm... I got 12Mbps on MyTouch4G on T-Mo's network - my buddy has the TB and has yet to pass 9. If this phone had HSPA+ 21, I imagine I'd be able to eek out 17 or 18 on T-Mo.
Anyway yeah I don't have any issues with mine other than things that were my own stupidity (skipping the Google login and trying to set it up later which broke wifi calling and market access over wifi and required a factory reset to fix). Its an amazing device!
Yeah, I'm all clean here too. I'm not experiencing anything negative and been using the phone all day. Fantastic device, glad I got it.
Sounds like you got a lemon and need to try another before you trash it s having serious problems.....
Try again there's always bad ones out the batch.
EtherealRemnant said:
Ummm... I got 12Mbps on MyTouch4G on T-Mo's network - my buddy has the TB and has yet to pass 9. If this phone had HSPA+ 21, I imagine I'd be able to eek out 17 or 18 on T-Mo.
Anyway yeah I don't have any issues with mine other than things that were my own stupidity (skipping the Google login and trying to set it up later which broke wifi calling and market access over wifi and required a factory reset to fix). Its an amazing device!
Click to expand...
Click to collapse
on my tb i hit 16-even 20mbps lol i haven't touch over 8mbps on my g2x yet and upload speeds are much better with verizon
Those of you not having problems. Are you all using Wifi calling? Do you have network mode to auto, GSM or wcdma?
CNN just updated their app so maybe that'll help me if that was the culprit.
Sent from my LG-P999 using XDA App
I have a Xoom on Verizon that will soon get LTE and I'll use as a hotspots so I don't really need a VZ phone.
ajftl said:
Have none of those issues. Might have a defective phone. And u were a verizon customer and didn't get the TB? Verizon LTE blows everyone... way faster than Tmo.. I have both lol so I know what I'm talking. G2x faster tho but TB faster network. Downloads and browsing
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
EtherealRemnant said:
Ummm... I got 12Mbps on MyTouch4G on T-Mo's network - my buddy has the TB and has yet to pass 9. If this phone had HSPA+ 21, I imagine I'd be able to eek out 17 or 18 on T-Mo.
Anyway yeah I don't have any issues with mine other than things that were my own stupidity (skipping the Google login and trying to set it up later which broke wifi calling and market access over wifi and required a factory reset to fix). Its an amazing device!
Click to expand...
Click to collapse
I also have the thunderbolt and the nexus s and I previously owned the mytouch 4g. And verizon 4g is spectacular to say the least. I have downloads speeds as high as 20mbs on a consistent basis. Tmobile can not compete with verizon service. But tmobile does offer a great value, and has stellar customer service.
Meh, idk. I use both and while Verizon 4g is currently fast, not always faster, that wont last. On 3g, Verizon is much slower.
Sent from my LG-P999 using XDA App
Maybe you could edit the title to say "My Phone" even though some others share your grief. It would appear not all does. .....thus far.
Sent from my GT-I9000 using XDA Premium App
ajftl said:
on my tb i hit 16-even 20mbps lol i haven't touch over 8mbps on my g2x yet and upload speeds are much better with verizon
Click to expand...
Click to collapse
And if T-Mobile had gone with a better chipset (21-42Mbps instead of the same 14.4 that the G2 has - mind you the Vibrant 4G has 21Mbps HSPA and my buddy regularly gets similar speeds to yours - 17-19 down and about 2.4 up) for the baseband, it would be a non-issue. T-Mobile has a smaller network and thus more backhaul than Verizon. Also, using the AWS band, T-Mobile can support more calls and data connections per tower than Verizon can on the 700 band. Its just the way that the spectrum works. 700MHz broadcasts further but can't handle as many connections as 1700 can but 1700 requires more towers for sufficient coverage but has over twice the total network capacity as 700. That said, Verizon being an ISP as well gives them a backhaul advantage.
As was previously stated though, do not expect the speeds on Verizon to last. Also keep in mind that Verizon is quite like Sprint at this point - you have to have LTE *AND* CDMA turned on to make and receive calls and still get your 4G data. This equals much higher battery drain than an equivalent "HSPA+" phone on T-Mobile with the same signal strength being taken into account.
Anyway, as was said earlier in the thread, don't give up on the phone. Try a factory reset first (settings/privacy) and set everything back up again - if that does not work, exchange the device. I've had no issues outside of my own doing with the G2x yet which is amazing since I almost never buy the first generation of a device due to bugs. LG really makes high end android phones.
I had installed the Car Home from the Market by sending to the phone via bt. After looking at my usage in spare parts it looks like it was using some sensor all the time so I'm hoping that was the issue. IV uninstalled it and closed the current car home app that's included. So far no sensor usage. Lets hope that fixes it. Would make sense because I doubt other folks installed this Car Home app on their phones.
Sent from my LG-P999 using XDA App
I'm also having similar issues with my phone. I received the phone yesterday morning and i've got nothing while trying to wake it up a few times. It's happened about 5-6 times and it seemed to happen while charging the phone. I don't know if that is a coincidence though. I pull the battery and then it will boot up fine. I actually had the same issue with my original G1. The issue went away after the phone received a few updates.
SPD7 said:
Meh, idk. I use both and while Verizon 4g is currently fast, not always faster, that wont last. On 3g, Verizon is much slower.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
This. Wait until more than a few Verizon customers are on the 4G network, speeds will drop a bunch. LTE will probably still beat out T-Mobile's 4G, but not by much once the network gets some traffic. As it stands, Verizon only has one 4G phone that is pretty new, so I'm sure the total number of 4G users is quite low.
jay3147 said:
I'm also having similar issues with my phone. I received the phone yesterday morning and i've got nothing while trying to wake it up a few times. It's happened about 5-6 times and it seemed to happen while charging the phone. I don't know if that is a coincidence though. I pull the battery and then it will boot up fine. I actually had the same issue with my original G1. The issue went away after the phone received a few updates.
Click to expand...
Click to collapse
I'm definitely jinxing myself but....since I removed the Car Home app and then rebooted. Then stopped the Car Home app that came with the phone from running. It's been OK. Battery life is better too. If I can get it to last at least 5 days before a reboot, might be livable until an update comes along.
EtherealRemnant said:
And if T-Mobile had gone with a better chipset (21-42Mbps instead of the same 14.4 that the G2 has - mind you the Vibrant 4G has 21Mbps HSPA and my buddy regularly gets similar speeds to yours - 17-19 down and about 2.4 up) for the baseband, it would be a non-issue.
Click to expand...
Click to collapse
I am still pretty disappointed in this. I can't figure out why T-Mobile downgraded their latest phones (Sensation and G2x) to 14.4 from the 21 of the Vibrant 4G. This is supposed to be their flagship phone, but they didn't even put their best modem in it, yet the Sidekick 4G got a 21Mbps modem? Just don't get it.
**** **** ****! Sorry...just happened again. Reboot. Bam. This is irritating to the extreme. Wifi was off, BT was off, phone had been fine all morning. Was exchanging texts with people and put the phone down. Next thing I see, it's rebooting.
WTF!!!!!!!!!
Maybe it's an app that's running but just seems very random.
jimbo831 said:
I am still pretty disappointed in this. I can't figure out why T-Mobile downgraded their latest phones (Sensation and G2x) to 14.4 from the 21 of the Vibrant 4G. This is supposed to be their flagship phone, but they didn't even put their best modem in it, yet the Sidekick 4G got a 21Mbps modem? Just don't get it.
Click to expand...
Click to collapse
I believe this has nothing to do with tmobile. the reason why the galaxy s and sidekick support 21mb/s is because the hummingbird processor supports it while the snapdragon and nvidia only support 14.4 mb/s
Sent from my HTC Vision using XDA App
mobilehavoc said:
**** **** ****! Sorry...just happened again. Reboot. Bam. This is irritating to the extreme. Wifi was off, BT was off, phone had been fine all morning. Was exchanging texts with people and put the phone down. Next thing I see, it's rebooting.
WTF!!!!!!!!!
Maybe it's an app that's running but just seems very random.
Click to expand...
Click to collapse
This doesn't seem so random anymore, and I've read about all the same issues with the O2X. Are you going to try to exchange it before making a final decision?

Am I the only one with connectivity problems?

I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.
You are not the only one.
moshe22 said:
You are not the only one.
Click to expand...
Click to collapse
Good to know
This blows, WTF. . . . My HD2 flies when this thing just croaks. It just hangs and waits for who knows what.
Welcome to 4G.... The G stands for Gullible.
Seems that when the 4G icon is displayed means that you have a 4G signal, however I don't think means you have a connection.
When I do get a 4G connection, life is great.
It appears to me that there are several bugs switching back and forth between wifi/4g/2g that is causing many issues.
samson_420 said:
I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.
Click to expand...
Click to collapse
This is horse crap. The connectivity rotts, I meat rotts. . . . .The best speed I got so far was 3,000bps. But my other phone is at a constants 28.
And the worst part is not the speed, it's just spotty. Sometimes I get like 700, this is not cool.
I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)
diablos991 said:
I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)
Click to expand...
Click to collapse
Word, I never lose the 4G symbol. Yet, there is no connectivity.
Did any of you guys happen to skip the initial setup for your phones? That has been found to cause a lot of problems relating to signal and connectivity. Try factory resetting and NOT skipping the initial setup if you skipped it before.
Edit: My phone is running great now, but once I did skip the initial setup and it was being really wonky.
Initial settup:/
I strongly doubt it. . . Just what I think.
Make sure T-Mobile is using the right internet for 2days they had blackberry web I noticed that while looking into the myaccount app
Sent from my LG-P999 using XDA Premium App
I had an issue as well.
T-mobile had set up my device wrong, they put me under a "unlimited text / talk" plan with a "mobile wifi data only" option, ie: zero data on 3g/4g.
After a 15min phone call to support it was corrected but as some people know already, the promotion I'm under (and what is being advertised), which is the $79.99 unlimited text/data/talk plan, the data limit is 2 gigs a month.
Its 2011 ffs. 2 gig's is stupid low.
I was using my G2X with no issues until today. everything that uses data connection is slow and times out. when i connect to a wireless connection it is blazing fast. I don't think i skipped the initial set up i don't see why i would but i am going to reset and do it again and see if it helps, Battery life is also terrible i have not been using my phone for much today and its is already at 20% and i unplugged it at 9am , my HD2 at this point is looking good.
So strange, today the connectivity is real good(2k down) I also have SPB 3D installed and the battery is awesome so far. 6 hours and I am @ 69% with a lot of use.
I'm having this same problem and I'm pissed. Calling tmobile is a pain in the ass nowadays and I'm about to tell them to shove this phone up their ass!!!!
My question is this: Will a new ROM(when it comes out) fix this BS?

Have to turn off mobile data 2-3 times a day

I have had internet connectivity issues that get cleared up immediatley after i disable mobile data and then re-enable.
It happens when i am in a solid 4g area sitting in the same place surfing the web and my data will just die. and it comes back right up after i disable and re-enable my mobile data.
it also happens when im on the bus going back and forth between 3g and 4g.
is this a normal droid charge issue?
seems like it craps out after about 10 min of surfing every time i remember it happening.
i had this happen when i was stock, after i rooted stock, and now on tweek 2.0
Had that issue yesterday on 4G, and it cleared up the same evening. Occasionally will lose data connectivity on 4G, even with it's still showing the connection. It's not very frequent or consistent, and it seems to have gotten better over time. There is definitely some flakiness on the radios on the Charge. A friend was sitting right next to me on his Spectrum yesterday and wasn't having any issues. I think it's likely related to Verizon network, but I think some phones are more sensitive to it than others.
Yeah, happens to me too. I had to disable/re-enable data at least twice today. :/
Sent from my SCH-I510 using xda premium
This happened to me the first couple of days I had the phone. I went to Verizon and they swapped the SIM. Worked fine after then.
re
JihadSquad said:
This happened to me the first couple of days I had the phone. I went to Verizon and they swapped the SIM. Worked fine after then.
Click to expand...
Click to collapse
hmm.. i did have a few sim issues when i got the phone a week ago, after loading a rom the phone said there was no sim inserted or there was a sim error cant remember which.
maybe swap the sim tomorrow to see if that helps.
sounds like it might be a charge radio issue... i am getting what ever killer phone comes out in a few months anyway. Galaxy s3? HTC one X ? Galaxy Journal ?
Motorola hd ?
re
So i got a new sim..
Nothing has changed.
I have netflix and live in a great 4g area and still have to toggle off data 2-3 times a morning on my bus trip into seattle.
It seems like the radio has a hard time figuring out wtf to do once it comes in and out of 4g. I can be sitting at in traffic for 5 min with no signal and flipping the data on and then off... BAM 4g is back.
This makes for annoying netflix / IT Crowd, viewing.
I am glad that i got this phone as a temp solution cheap from craigslist. Motorola Droid fighter or Galaxy S3 will be putting this lump of mediocre electronics to rest in the next month or so.
What radio is installed on your phone? To find this out go to settings/about phone. The baseband version would be your radio. If it says i510.06V.FP1, that means you are on the most up to date radio. I had similar issues before I updated to FP1 but since then, the 3 or 4G has been very quick to connect and stays reliable all day.
One of my buds works for Vzw and he told me that the 4g network is great when it works. In some places vzw is activating 4g network before the network is ready to be deployed. They are doing this because competition has more 4g coverage.
One solution is to set your phone to 3g only and accept reliable slow sppeds or deal with crappy 4g. Eventually vzw will get it right. Wjen though, is anybody's guess.
Sent from my SCH-I510 using XDA

Verizon GS3 4g Connection Issues

Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
you should search before posting, maybe someone else is having problems. maybe theres info that could help you.....
das7982 said:
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
Click to expand...
Click to collapse
Thanks so much for the tips. I searched prior to posting.There has been another post after mine with someone talking about similar issues.
Tried number 1 and 2. No dice.
I'm hesitant with 3 (although I've flashed/odined many times in the fascinate). Will refreshing stock up the flash counter? I may just swap out the phone in store. This would at least give me an account history showing issues.
When I have new info, I'll reply.
Sent from my SCH-I535 using xda app-developers app
i posted well before your thread, but in short......theres an update being pushed that addresses 4g issues
Very cool. Thanks.
Sent from my SCH-I535 using xda app-developers app
tillithz said:
i posted well before your thread, but in short......theres an update being pushed that addresses 4g issues
Click to expand...
Click to collapse
I really hope this update doesn't effect the kexec work that is already underway
Verizon LTE is fast but...
It sucks at connecting and at staying connected. My HTC Thunderbolt did this, my Droid Bionic does this, and my co-workers Razr does this. LTE is fast when it actually works properly.
I'm not able conenct to 3g or 4g. Without Wifi I'm getting no data services.
As promised, I have an update. I went to the VZW store and they swapped out my SIM card. No change. The same issues I described in the OP were encountered.
I've performed the following testing to help determine if my specific phone had an issue or whether it was just the LTE service in the area. This isn't the most extensive or scientific test, just a quick and dirty test.
The procedure was as follows:
-Compare phone signal strength in Settings -> About Device -> Status (within phones approximately 5 feet of each other)
-Compare speed test results using the SpeedTest.net app
My office:
1 person in my office also has a vzw galaxy s III. We are running the same stock system.img (I535VRALF2).
- On average, his signal strength was -88dbm, mine was -84dbm. Definitely within normal range for a decent LTE signal.
- His speed test results were similar to mine (within 10% for each direction)
1 person in my office has a Droid Razr (non MAXX) running ICS (important as ICS measures signal strength differently than GB).
- On average, his signal strenth was -95dbm, mine was -91dbm.
- His speed test results were very different than mine:
GSIII - 66ms ping, 8.5MBit down, 12.2MBit up
Razr - 61ms ping, 18.9MBit down, 9.1MBit up
A friend's house:
My friend also has a vzw galaxy s III. We are running the same stock system.img (I535VRALF2).
- On average, his signal strength was -104dbm, mine was also -104dbm. A fairly poor LTE signal.
- Our speed test results were similar (approx 4MBit down, upload was intermittent (would sometimes stall out) approx 0.5Mbit up)
VZW lists 4g coverage as "Verizon LTE (non-extended)" in both areas.
Conclusion:
The difference I encountered between my GSIII and the Razr was alarming, but again, this wasn't the most scientific test (and anyone familiar with the speed test app will tell you that it's usually best to run it several times (unfortunately, I was pressed for time). Just wanted to get an idea of encountered differences.
I can second what tillithz heard about an update being released to address the 4g connection issues. I heard the info from a VZW store employee (so take that with a grain of salt).
I'll be keeping my eyes open for details on the rumored update (and wether or not it breaks our current root/CWM/custom boot.img flashing abilities).
das7982 said:
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
Click to expand...
Click to collapse
I feel like a tard aadmitting this but I can't figure out how to do/find step one
Sent from my SCH-I535 using Tapatalk 2
Sounds like the issues I had with 5 (not exaggerating) GNexs before I gave up on the phone. It was a hardware issue. Hopefully Samsung didn't let this issue slip to the GSIII
Sent from my DROIDX using Tapatalk 2
Guys I seriously think it's a Verizon issue. I don't know one person with an VZW LTE device that doesn't have problems connecting.
I had a Korean GNex that never dropped 4G. I had 5 Chinese models that never held a signal at all (non-data included) for over ten minutes. For once I don't think it was Verizon.
Sent from my DROIDX using Tapatalk 2
Same issues
I have not done anything to my phone. It is still stock. While using Google Maps, it has managed to reboot 3 times on me. It has also managed to lose service two times while using Google Maps before rebooting with the "Searching for GPS" message. The night before I could NOT send SMS/MMS messages. Had to resort to Google Voice. Any thoughts would be great. I don't believe I have been holding it incorrectly as I have a BT headset. I'm randomly getting searching for services also. I don't think it's VZW with my Rezound, I would never lose WIFI, 4G, or calling service. Just wondering if anyone else is having this problem?
I am coming from the Incredible so I have never tried 4G at my house before but 3G has always been strong. I picked up my S3 last night and only 3G will connect. According to Verizon coverage maps I am solidly in a 4G area. Not sure what's going on.
Piss-off Verizon!
So I am having the same issue on mine and my wife's phone. Both pre-ordered in June and received on the 9th.
I stream music in my car while I drive to and from work an hour away. This is extremely annoying as I have to constantly fiddle with my phone to get the data connection back while I'm driving to get my music back.
I called Verizon twice and had the SIM swapped out on mine to test if it fixed it. It fixed one issue of signal strength, but not the dropping of connections. Here's my problems:
- Going from a 3G to a 4G area, signal drops out to unknown in the About Phone > Status page for about 30 seconds or more
- Sometimes it just stays at 3G and never switches
- Going from a 4G to a 3G area, signal drops out to unknown in the About Phone > Status page for about 30 seconds or more
- While it claims I have 4G, there are many times where I cannot get any data connection at all where Facebook says network connection error or speed test doesn't work at all and web pages won't load
- One issue fixed after the SIM swap was that under Settings > More Settings > Mobile Networks > Access Point Names it is now switching from EHRPD and LTE more often. Still not perfect, but I'm assuming that it stays in EHRPD mode when in an extended 4G coverage area (not sure about this) but before it wouldn't use the LTE option no matter what
Before the SIM swap my data connection dropped out completely in the middle of a city known to have great 4G coverage and would not come back no matter what I did (airplane mode on/off, mobile data off/on, phone reboot)
Software reset didn't fix any of these issues either.
Here is what I've decided about some of the issues they are having based on my experiences driving around so much. It seems as if the phone cannot negotiate with the towers correctly. It's as if it needs to drop the 3G connection before it can negotiate a 4G connection, hence the 30 seconds of no data at all, and same for going from 4G to 3G, it seems it can't negotiate without first dropping your current connection. 3G to 1X and back has no issues.
I know this is long, but I want it detailed as much as possible. I had gotten the Bionic when it first came out and it did the same thing, where I could never get a 4G connection when it was supposed to or go back once acquired. The main difference is that my Galaxy S III has WAY better battery life than the Bionic had. So they seemed to have cured the battery drain when searching for a 4G tower. I'm still pissed at Verizon stating I'm in a 4G area and then never getting that connection at home, let alone barely getting a 1x connection. My dBm levels are usually in the -95 to -104 area when at home...I'm in a 4G area now and it's at -112 with an asu of 28 while at home it's usually 1 asu. Hope this helps someone else out. I don't know if a phone swap is going to fix these issues.
Verizon has told me that they are looking at a software update sometime in September...I'll believe it when I see it. In the mean time I have 7 more days to decide to keep the phone with no Verizon tech knowing what they are doing or able to troubleshoot their way out of a brown paper bag.
I am getting a new phone shipped out to me tomorrow. I will let you know if the same thing happens or it is Verizon.
Sent from my ADR6425LVW using xda premium
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
I have had symptoms comparable to these, 4G stopped working in areas where it should. It would occasionally go back to 4g, only to not actually transfer any data. My phone was fine before this, and has been fine ever since. In my case I believe flashing CM9 for a bit could have triggered my problems. I have no explanation for why my phone randomly started working properly again.
I'm doubtful that this is a hardware issue, and I am hoping future updates may address radio issues.
Just an fyi, I have talked to multiple Verizon reps and changed sim cards to get nowhere. I'm at the point where I'm about ready to return it for another phone to see if that helps.
Verizon claims this is not a well known issue or widespread. I beg to differ. If it isn't widespread, then it must be a defective unit imo. I also think I got a retarded rep, he tried to tell me updates come straight from the manufacturers and we should see an update soon after a phones release haha. I asked for examples of phone release dates and the date of the first update...He couldn't provide me with any. I then asked why the nexus got the 4.0.4 update 2 months after every other carrier and he stated, well sir we don't release the updates until they're tested. Ah, so you do control the updates!
Needless to say, I'm getting tired of this crap. I'll let you know how the replacement goes.
Sent from my SCH-I535 using xda app-developers app

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