Related
Just curious if there are any other Thunderbolt users who are experiencing the same data issues that I am with the hotspot feature.
When using the hotspot, my data connection will repeatedly drop in and out, to the point of making the hotspot unusable.
This is the second device, first one returned and exchanged for the same reason.
I live in an area with great 4G and have never dropped from 4G to 3G because the 4G coverage is so widespread.
I'll turn on the hotspot and then at some point as I'm streaming Grooveshark or surfing and browsing, my data connection drops, and then begins to cycle on and off.
I have changed channels, trying every one and have taken a video of this behaviour, showing it to the store managers at my local Verizon store.
I have also sent the video to a level 2 tech support guy hoping he has some clue as to what is going on, have not heard back yet.
You can literally watch the 4G icon cycle on and off of the signal indicator, not switching to 3G, simply losing a connection all together.
I Googled and found a link to an Engadget article which documented the same issue.
I'd appreciate any help for those who may have experienced and / or have fixed this issue.
You can try to force the phone to use LTE only instead of LTE/EvDO hybrid connection. Go to Market and download the LTE On/Off app, then follow the instructions to make it LTE only and try again.
I have experienced similar problem yesterday but it has been great today so far. Could be a software problem, could be a network problem, or both.
I've been experiencing the same issue since I picked up the phone at launch. It occurs on my PC, my Xoom, and my iPad 2. I can count on the data connection eventually dropping during normal surfing, though I can usually accelerate the process by opening up a video on Youtube and jumping back and forth to random parts.
So far VZW tech support has not been of assistance, not acknowledging that there may be a larger problem despite issues documented at engadget as well as threads at androidcentral.com and VZW's own community forum.
I have experienced the same problem. I found a remedy but it is a pain. If you switch your preferred network to LTE Mode only, turn off mobile network, switch to airplane mode, switch off airplane mode, then turn mobile network back on, it should be stable. If its not, try a reboot. Usually I will not drop connection after this. The only problem with LTE Mode as your preferred network is that it will not drop to 3g if you lose 4g coverage, it goes straight to 1x for the most part. I hope they get these bugs worked out soon because it is rather annoying to deal with for power users.
So after sending the vid to the level two tech support at Verizon, he replied via email that this is a known issue with no known resolution date. I guess now we know why the hotspot is free, it's a known issue that it doesn't work 100% for 100% of Thunderbolt users.
They have until 5/15 to fix it, or extend the free period I guess. How can they charge for a service that has a known issue?
I've spoken to four level two techs regarding the matter, one said it was a "known issue," the other three stated they were not aware of any issues.
Kinda sucks - this is almost like antennagate
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
KDKobes said:
next time your data goes out dial ##778 and go into edit mode. Password is 000000. Under modem settings change "Rev. A" to enable if it isn't already AND MAKE SURE YOU COMMIT CHANGES.
Click to expand...
Click to collapse
The issue here is 4g data dropping when using the mobile hotspot. EVDO revisions aren't involved.
Sent from my ADR6400L using Tapatalk
I have experience a similar issue with 3G albeit not often, but when I'm trying to download large files, or even small ones at that, my 3G will just drop. Then it flips back. Then drops. It lasts for 15 minutes and then it's fine.
My hotspot keeps dropping connection enough that it makes it difficult to do anything other than surf. Its happened on multiple ROMs for me. I even went back to stockROM and still had this issue pop up. My fix has been to just disconect from hotspot and then start surfing from my thunderbolt. Once im recieving data again to my device I can reconnect hotspot and Im up and running again.
Sometimes tho, my 3g will just drop all together and I have to toggle Lte or evdo and then back to cdma auto. Toggling between network types seems to get me back and running......sometimes. And sometimes I just have to wait cause nothing works. I have noticed if I do a complete wipe and install ROM again things start working again for awhile.
Sidenote: Dont live in 4g area.
Sorry to be re-opening this topic, but has anyone heard anything new about this problem? I use the hotspot intermittently and it would actually be worth the price to me so I was wondering if anyone knows if there will be a fix.
Also, do any of the other applications that allow tethering after rooting have this problem?
Yea its got to be the radio because I flashed both leak and stock and used mobile hotspot and root tether and both would drop data several times but what was funny is when it would drop signal most of the times I could just awake my phone not even unlock but just awake it the data connection would start back up again
Maybe you could try this until a fix or better 4g coverage comes out
Sent from my ADR6400L using XDA App
Are you guys seeing this only in the stock hotspot app or in apps like wireless tether also?
HTC Thunderbolt --- das BAMF 1.5 Remix
I have the same problem, it sucks
Sent from my ADR6400L using XDA Premium App
I haven't actually used any other application other than the preinstalled hotspot application.
I'm new to this and was under the impression that you need to root your phone in order to use other ones. Being new, I'm not prepared to make a mistake doing that.
Sent from my ADR6400L using XDA App
The problem is due to the buggy mobile hotspot app. Same problem on my thunderbolt. It is not a hardware issue but software. Trust me, been there and done that. Fix is to root and installed "wireless tether" for rooted user. You won't look back especially after May 15th.
I have the data drop issue with the mobile hotspot, but no problem at all with wifi tether.
Alright I guess rooting is on my agenda today. Thanks.
I'm having the same issues on 3g, using the mobile hotspot app and Barnacle Wifi. I will try the Wireless Tether app and see if it works any better.
Hi all I'm on my bone stock Nexus S 4G. Trying to tether via wifi hot spot or Usb and cant seem to stay online or even keep a 4G signal. When online I'm not even running at 3G speeds. My 4G icon on the notification bar is grey ATM and 3g is lit up. seems to go back and forth. even just left on 3g dosent have any speed at all online. I can go online via usb and easy tether apk everything seems to be perfect 4G and 3G.
With that said I can light up my epic4G and lock 4G and fly online any ideas on what gives?
Thanks, by the way love the new Nexus but I really need this to work, as my wife is to be getting my Epic Tomorrow. Thanks alot
Paleryder said:
Hi all I'm on my bone stock Nexus S 4G. Trying to tether via wifi hot spot or Usb and cant seem to stay online or even keep a 4G signal. When online I'm not even running at 3G speeds. My 4G icon on the notification bar is grey ATM and 3g is lit up. seems to go back and forth. even just left on 3g dosent have any speed at all online. I can go online via usb and easy tether apk everything seems to be perfect 4G and 3G.
With that said I can light up my epic4G and lock 4G and fly online any ideas on what gives?
Thanks, by the way love the new Nexus but I really need this to work, as my wife is to be getting my Epic Tomorrow. Thanks alot
Click to expand...
Click to collapse
I think for the stock hotspot to work you will need the Tethering feature added to your Sprint Account. Dont quote me on that because I dont have the tethering feature on my account to test that theory.
What worked for me though was to root the phone and then install WiFi tether either from the Android Market or you can google the APK
After you gain root and install wifi tether, just turn on 4G and get a stable connection and then setup and turn on WiFi tether which will create a AdHoc connection that other Wifi devices will then beable to see and youll be good to go.
Thanks, with our new NS4G the sprint hotspot does work despite the fact that we do not pay for the add on. With that said I can post and creep online but for streaming vid or anything that requires 3G/4G speed isnt going to happen. I was hoping to see if anyone els had experienced this issue or is on the hotspot and able to run any type of speed.
Paleryder said:
Thanks, with our new NS4G the sprint hotspot does work despite the fact that we do not pay for the add on. With that said I can post and creep online but for streaming vid or anything that requires 3G/4G speed isnt going to happen. I was hoping to see if anyone els had experienced this issue or is on the hotspot and able to run any type of speed.
Click to expand...
Click to collapse
Every time I run the hot spot app built into the OS, my connection is dissabled. I take it thats because I dont have the feature on my account which cost like $25-$30
So just root and use wifi tether and that provides the exact same thing as the hotspot built in to the OS.
Hello XDA,
Right now I have an Atrix 4G, and while I know I should be happy with it, I truly am not. The battery life is horrendous, the GPS always puts me in a city I'm not in, and many other things (and this is my 4th unit).
But...the one thing that really has me ready to jump ship is that my wifi almost NEVER works. It connects, then disconnects, then connects, and back and fourth, it is very annoying. Is this a problem with the Infuse 4G?
Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse
halfnelson117 said:
Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse
Click to expand...
Click to collapse
Yup, once in a while it has flaked out, but all I have to do when that happens is turn wifi off then on again.
Wifi in infuse has pretty poor range but still i get around 2 bars 40ft away though 3 walls and never seen the connection drop. I even sit in my car 50ft away from the modem and get 1 bar.
I have to agree on the poor WiFi quality on the Atrix. Another big issue for me was heat. The Atrix gets extremely hot.
I ended up taking the Atrix back and getting the Infuse. I'm pretty happy with the Infuse, it's a great phone!
Sent from my SAMSUNG Infuse via XDA Premium App
I have had both atrix and infuse. The wifi range is exactly the same. No connection issues however on the infuse.
Sent from my SAMSUNG-SGH-I997 using XDA App
I actually did have wifi issues on my infuse. Id be sitting at my pc desk with full wifi bars and it would not connect, either I had to reboot or id have to wait it out before it would connect. Also, id be at my friends house using is wifi without any issues, than when id come home id still be connected to his nexwork, id select my network but the phon would tell me its out of range, reboot. I called att and the rep dug thru notes and call logs and apparently others were having the same issue. Before he connected me to a samsung rep the att guy recommended me going into my routers settings and adding my phones mac id to my router. Once I finally spoke to the samsung guy he told me I need a new router, even tho all other wireless devices work fine in the house. So I did the Mac id bit and the phone was fine. The next day my phone received an update, not sure what it was (wifi fix perhaps) I updated but once I got home non of my other devices would connect. I went backs into router settings and changed it back to how it was and I haven't had an issue since.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Same problem here too!
I have had the same issues as nash2000. I can sit right next to my router, seems to have a full connection, yet not be in range. Any MMS's coming in would get stuck and stay in that "stuck" mode for days. I have replaced SIMM cards and called AT&T continually. They replaced my phone and nothing has changed.
I notice that no matter where I am - home, another state, etc - that when I with someone who also has AT&&T with an iphone that they always have more bars than I go and better wifi strength - even when we're both sitting next to my router. AT&T claims that my complaint of this is the very first they have heard - HA!
I think a lot of the wifi issues got cleared up with the update ATT pushed. @lasmonster do you have a mirocell?
What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
walkinpp said:
What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Sounds like someone didn't get the update.
http://forum.xda-developers.com/showthread.php?t=1123674
Not sure how to trick your phone into downloading it, mine just got it. I believe all the ROMs available also are built off the update (infused at least for sure)
FINALLY A FIX FOR 4G DEVICES MICROCELL FAILED SMS!!![ Edited ] .Options
Edit MessageMark as NewBookmarkUnsubscribeSubscribe to RSS FeedHighlightPrintEmail to a FriendReport Inappropriate Content....08-24-2011 02:10:09 AM - last edited on 08-24-2011 02:18:41 AM
OK like most of you who are just about FEDUP with trying to get your microcell device to work properly with your 4G devices.
I found a fix that not only works like a charm...but delivers text FASTER & at 4G speeds via MICROCELL.
I am using a SAMSUNG INFUSE and prior to the below. Nearly 1 out of every 4 text messages failed.
First let be known the MICROCELL does not like MOTOROLA cable modems. For some reason it stalls, ATT is aware of this. DOCSIS 3.0 modems is where the problem stems.
THE FIX ---
CONVERT YOUR MICROCELL TO A WIRELESS MICROCELL
NETGEAR UNIVERSAL WIRELESS ADAPTER WNCE2001
When hooked directly into this adapter, it handshakes a CLEAN and proper wifi signal.
NOT only does the MICROCELL connect faster, but it sends and receives faster!
OR you can also use the NETGEAR ADAPETR as a WIFI bridge to hook into another router...
in which then you can hook your MICROCELL into the router. That is how I have it hooked up.
I can asure you this will solve all your problems, your FIVE BARS will stay on ALL the time.
The above spoofs the microcell thinking its communicating with anoher device and not the MOTO MODEM.
in 72 HOURS, i have yet to get ONE drop, or ONE lost SIGNAL. I have an unlimited DATA plan and have already watched various NETFLIX streaming movies and crystal clear. SMS messaging is BLAZING FAST!
ALSO....another secret.
CANT GET A IP ADDRESS CONNECTION....OR AWAITING TOO LONG WHEN RESETTING THE MICROCELL.
Speed it up. Have your MICROCELL connected and do a bunch of speedtests at
speedtest____
as this will ignite the MICROCELL to forcefully find an IP address.
This always works for me.
-----------------------------------------------------------------------
HOPE THIS HELPS.
....
I have been pulling my hair out with my clients Microcell and ATT Microcell support is the worst I have ever encountered. He has a Microcell in CT and one in SC and the SC device seems to work no problem. But I am on the second MC in CT and it works only intermittently when connecting devices to it. I have to turn my Infuse off then on before I can get a connection to it and it never notifies me on the Infuse that it is connected I only know because I get five bars when I turn the phone back on and normally I only get one bar. His wife's IPhone does notify of Tue MCell connection and I have yet to get his Blackberry Bold 9700 to connect. His BB connects to the SC MCell but not to the CT one. I may try this hack to see if it performs better. Thanks for the heads up.
Sent from my SAMSUNG-SGH-I997 using XDA App
This is why when I buy a house, if coverage sucks, I'm going with a Wilson amp.
(I have a Wilson amp in my car, it's amazing.)
mrbogusbaxter said:
I have an unlimited DATA plan and have already watched various NETFLIX streaming movies and crystal clear.
Click to expand...
Click to collapse
you know you risk getting throttled if using to much data on an unlimited plan in the comming months right? im just curious as to what your reasoning would be to not use wifi if avilable, think about it when using data on the mcell your just billing your account for essentially using wifi. with your data plan, while unlimited, att has stated they will start throttling the top 5% of data users on the unlimited plan.
Tomdg07 said:
you know you risk getting throttled if using to much data on an unlimited plan in the comming months right? im just curious as to what your reasoning would be to not use wifi if avilable, think about it when using data on the mcell your just billing your account for essentially using wifi. with your data plan, while unlimited, att has stated they will start throttling the top 5% of data users on the unlimited plan.
Click to expand...
Click to collapse
Actually I did check a few days ago for as I have been using this method for quite some time (since Feb on wireless) and ATT have no problems with any of the bandwidth. unlimited is unlimited unless i am draining the pool (so to say) hardcore. They havent said one thing.
Now mind you I really dont watch NETFLIX all that often... ;
But i did let a few movies run through purposely on my infuse just to see how strong this connection would stay and or hold.
Shockingly....it was the most stable I hgave ever seen the Microcell behave.
I figure this..Sometimes you have to take matters into your own hands cuz we all know ATT aint coming to the table...
Dual Band adapter
I have found a newer version of the Netgear universal adapter (Model WNCE3001) that supports dual bands. I have a dual band router at home and would like to try the Microcell using the 5GHz band of my router. Has anyone tried this or can you confirm that the WNCE3001 will work just like the single band WNCE2001 mentioned in the OP???
Not working for me
I thought I had struck gold when I found this thread, but I was still a little skeptical. I immediately ordered a Netgear adapter. I received it yesterday and installed it without a hitch. Unfortunately, I have the same problems I did when it was wired directly into my DLINK DIR-655 router with Motorola SB6120 DOCSIS 3.0 modem. Even though it shows full bars, the actual data connection seems to drop out. If I don't use the phone for a while, I cannot get an internet connection without turning flight mode on and off, or rebooting the phone. I also have the intermittent issue where sometimes and SMS goes right through, but other, it fails 3-4 times before it will send. This exactly how the microcell behaved when hardwired into the router. I even got a replacement Microcell a week ago, which seems to require fewer reboots to work consistently.
I don't know if it worked for anyone else, or if there's some other secret configuration trick, but I've had no change in performance. I'm running Emanciapation ROM if that helps any. I have no issues at work, where I have 4-5 bars of signal without a microcell, so I'm pretty sure its not the phone/ROM combination.
Any help would be appreciated. Thanks!
Not to bring up a dead horse here, but I have this issue that is AWFUL. we are on teh seam between 3g and edge. I get good edge bars, but minimal 3g. we got a microcell and it works WONDERFULLY for my captivate but on the infuse, it fails more texts than it sends. I dont have a motorola router. I have comcast cable modem with a netgear wireless router. I get the issue when the router is bypassed or not. SUCKS!. anyone know if another fix or has tried this with Comcast and it worked?
Sorry pickupman66, the only solution is to get another phone. From all the research I've done on the web, it appears that the Infuse requires a data connection to send SMS...and for some reason, the Mcell either blocks the ports required or doesn't have them so SMS can never go through consistently. I usually had to disconnect from Wifi to get the SMS to send. Very weird. But I fixed the problem by getting an unlocked Galaxy Nexus. It works perfectly with the microcell that never worked well with the Infuse. I can send and receive texts and data just like I was on a normal tower.
Alas. I may have it! First deleted all apn settings and then followed those in this thread:
http://forum.xda-developers.com/showthread.php?t=1791526
Go down to the 9-15 update and do that too.
This worked to send and receive MMS and SMS. But service was terrible. No bars when my sg3 had at least two in my other hand. Soooooo. Modem time. Went here:
http://forum.xda-developers.com/showthread.php?t=1342978
And downloaded 4 modems. One was the sgs UVKJ6. Bars were comparable to my sg3. My sg3 works on the microcell at work. Lets try that here at home. I fired up the microcell, it rebooted once (maybe a software update) and when it came back. I blitzed my phone. Sent 10 texts back to back with no fails. Sent and rcvd 2 MMS images. All went thru. No fails.
That modem is below.
http://dl.dropbox.com/u/18201177/shared infuse modems/SGS 03 CWM-UVKJ6-Modem.zip
sent from my Galaxy with Tapatalk 2
Help with 3g Microcell
Had TWC modem, have Samsung Galaxy 4g and black AT& T Microcell. Dropped calls for one year. ( only cell, no land line)
Back & forth with ATT and Time Warner- in the end got new microcell and new TWC modem. No Improvement. Was told Microcell was not compatible with TWC 1670 Arris Modem. Purchased Netgear C3700 modem, paid guru to hook all that back up, totally out $200on new equipment, still dropped calls. AT&T is no help. This house has radiant barrier in the attic which is probably the original cause, but hoped all this equipment would get me back up and running as I work from home. Does this "FIX" apply to my situation.?
I have been having intermittent wifi tether issues with 2 different wifi tether/hot spot apps. 1 being "Wireless Tether", the other the official verizon hotspot app. It is also worth noting I have had the same issues with each individual tether app across many different roms, with/without kexec, and tested with more than one wifi connecting device.
The first is the Wireless tether app. I have it configured with wpa2 security, I've tried both generic ics profile and galaxy nexus cdma/lte. When I launch it and turn tether on it appears to work normally but most of the time it does not broadcast the SSID, preventing devices from seeing the neteork and connecting. Sometimes restarting tethering will solve it but usually I have to reboot the entire phone to get it to work and broadcast SSID.
With the verizon hotspot app the issue is completely different. It always starts and broadcasts SSID, but after some time the internet will start running very slow on the receiving device. If I look on the phone the 4g lte icon will then be off. If I run a speed test locally on the phone it performs great with 25mbps dl speed and then wifi data will start working again on the receiving device.
Am I doing something wrong or just the first to complain?
m52 power! said:
I have been having intermittent wifi tether issues with 2 different wifi tether/hot spot apps. 1 being "Wifi Tether", the other the official verizon hotspot app. It is also worth noting I have had the same issues with each individual tether app across many different roms, with/without kexec, and tested with more than one wifi connecting device.
The first is the "Wifi Tether" app. I have it configured with wpa2 security, generic ics profile. When I launch it and turn tether on it appears to work normally but most of the time it does not broadcast the SSID, preventing devices from seeing the neteork and connecting. Sometimes restarting tethering will solve it but usually I have to reboot the entire phone to get it to work and broadcast SSID.
With the verizon hotspot app the issue is completely different. It always starts and broadcasts SSID, but after some time the internet will start running very slow on the receiving device. If I look on the phone the 4g lte icon will then be off. If I run a speed test locally on the phone it performs great with 25mbps dl speed and then wifi data will start working again on the receiving device.
Am I doing something wrong or just the first to complain?
Click to expand...
Click to collapse
Try on the wifi tether app to use the Samsung Galaxy Nexus cdma/lte.
Sometimes I have to start/stop/restart mine to get it to work. Usually it works after a fresh reboot, turn it off for whatever reason breaks the ****ing thing and I gotta reboot. Sucky.
I haven't used vzw's app
ancashion said:
Try on the wifi tether app to use the Samsung Galaxy Nexus cdma/lte.
Sometimes I have to start/stop/restart mine to get it to work. Usually it works after a fresh reboot, turn it off for whatever reason breaks the ****ing thing and I gotta reboot. Sucky.
I haven't used vzw's app
Click to expand...
Click to collapse
Yea I've tried that profile as well and its the same. I know I can reboot but I find that unacceptable, esp with kexec. Ive never had these kind of issues with my dInc.
m52 power! said:
Yea I've tried that profile as well and its the same. I know I can reboot but I find that unacceptable, esp with kexec. Ive never had these kind of issues with my dInc.
Click to expand...
Click to collapse
Sorry I couldn't be more help. I don't like rebooting just to get the tether working either but I want my ****ing tether so that's what I do.. haha
I hope someone comes up with a solution though :good:
I have the same issue so I switched to using FoxFi. Seems to work 100% of the time. Sucks that it doesn't have a widget to activate the hot spot with a single click.
I am running synergy 1.3 and wifi tether works fine!!
Bump
m52 power! said:
Bump
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Click to collapse
I'm considering changing my plan on Verizon from a data only to the Everything and getting the SIII. I never use the data plan for laptop anymore but just haven't close the account.
You might be able to answer my question... Does Verizon still charge wifi tether (hotspoting) fees on their new plans? Before, avoiding this fee was one of my main reasons for rooting my phone (different carrier).
I realize you're having trouble with this feature anyway.
ckinninger said:
I'm considering changing my plan on Verizon from a data only to the Everything and getting the SIII. I never use the data plan for laptop anymore but just haven't close the account.
You might be able to answer my question... Does Verizon still charge wifi tether (hotspoting) fees on their new plans? Before, avoiding this fee was one of my main reasons for rooting my phone (different carrier).
I realize you're having trouble with this feature anyway.
Click to expand...
Click to collapse
On the new plans, it's free to tether. On the old unlimited plans, its a fee service.
Not that many of us pay it.
Data only plan? Can you elaborate at all please? I want aware of such thing...
Sent from my SCH-I535 using Tapatalk 2