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Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?

Nope you sure its under the glass?
Sent from my Nexus S using XDA App

No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.

My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.

slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.

jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.

Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...

I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S

I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

[Q] Replacement Screen

Hey guys noob here,
Any of you know where i could find a replacement glass digitizer?
My lcd works fine i dropped my phone (no case ) and cracked the screen after one week. Would you guys recommend fixing it on my own or getting a new one through tmobile for 140?

i would call Lg and see how much the digitizer glass is it might be cheap if you do it yourself
This place has it for 55.09 its out of stock right now tho.
http://www.globaldirectparts.com/LG-G2x-P999-Replacement-Repair-Parts-s/7786.htm
http://www.repairsuniverse.com/lg-g2x-p999-screen-replacement-repair-parts.html <-----out of stock
http://www.cell-phoneparts.com/lg-replacement-parts-lg-g2x-p999-c-9_228.html <--- has a oem one for $38 and a non oem for 38 and is in stock on both!

Pics!!!! I want to see it.

G2xer said:
Hey guys noob here,
Any of you know where i could find a replacement glass digitizer?
My lcd works fine i dropped my phone (no case ) and cracked the screen after one week. Would you guys recommend fixing it on my own or getting a new one through tmobile for 140?
Click to expand...
Click to collapse
Screens are tricky because they have a seal to keep out dust. If its not done right you may end up with dust particles later and it will drive you mad. You also need a clean/dust free room because dust will get in when your're sealing up the screen. It may look dust free but there is dust all around. I'm not sure how it is for our G2x, but that's how it was with my HTC G1.
I had a Nexus One on launch and few months down the road, I noticed dust in the corner. I ended up getting 2 more replacements due to dust under the screen. Probably crappy QA. When replacing my girlfriends G1 damaged digitizer, I tore the LCD flex PCB ribbon. There are a few layers of flex PCB and it has to be plugged one layer at a time. It was madness!!!
I would suggest getting the replacement from T-Mobile just so you have peace of mind.
Don't feel bad about breaking your phone. Last Monday (Memorial Day) I jumped in the pool with my one week old G2x. I didn't realize until 20 minutes later. I have insurance so I had a new one by Wednesday. Funny thing is, It still works, but the screen was waterlogged and screwy. Because of the issues I had with my G1's, I just paid the $130 to have it replaced.

Haha I almost did that's with my g2x. Good thing my friend didn't push me in.
Sent from my LG-P999 using XDA Premium App

Cracked Screen

Has Anyone else cracked a screen on their infuse yet and replaced it? The only parts I can find are the whole assembly of the LCD, digitizer, etc and its like $200. When I had an iphone i replaced the screen/glass part for about $30.

I looked at buying a eBay phone with cracked screen, by the time you add on 180-200$ for the screen it wasn't worth while. Cheapest I found was ~180$

because of the way our phones are constructed, it makes the repair much more expensive. If I'm not mistaken, the iphone's glass and lcd aren't bonded together, and don't have the digitizer attached. The bonded screen and glass with digitizer is much more expensive. you can find the whole thing for about 130.

What I did when I cracked my screen was, I just put the phone with cracked screen up on ebay and got 117 for it. Then I just bought a used one off craigslist. They got for like 200-250 in my area. so its like a 100 dollar repair

that really sucks samsung made such a stupid design. I really like this phone and was enjoying it alot more than my iphone.

Are there any androids without such a bad design for the screen?

Gorilla Glass is Da Bomb

i found out on ebay have only glass to sell but should be make sure u r able to separate d lcd n glass!!!its cheap about $20 only...my lovely infuse broken glass also....now im waitin for d glass n replace it....good luck for me ^^

Please advise if the glass replacement will be successful.
I had the glass broken and replaced whole screen assembly (about $200).
It was very unpractical.

Break??? Gorilla glass??? Say it ain't so....mine has been thru hell, up against walls, dropped our car doors, ect...ect...not even a scratch....
Sent from my SAMSUNG-SGH-I997 using xda premium

dman3285 said:
Break??? Gorilla glass??? Say it ain't so....mine has been thru hell, up against walls, dropped our car doors, ect...ect...not even a scratch....
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Click to collapse
You shouldn't have said it...I would be extra careful now!!
My Infuse has held up well also but if it's the same screen (gorilla glss) as an iPhone it is definitely possible to crack...my son has broken 2 iPhone screens from drops without case.

andrawer said:
You shouldn't have said it...I would be extra careful now!!
My Infuse has held up well also but if it's the same screen (gorilla glss) as an iPhone it is definitely possible to crack...my son has broken 2 iPhone screens from drops without case.
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gorilla glass is far different from the iphone screen ._.

youtube.com/watch?v=1WS5I0SpL6c
I'm not sure if they're a legit company :/

That's why I buy all my phones from Bestbuy and get the service plan for $10.59 a month. All that's covered and like every 6-7 months I go get another Infuse (refurbished) for free just because. Lol
Sent from my SAMSUNG-SGH-I997 using XDA App

Gorilla glass can break. It really all depeneds on the angle of impact. I dropped my phone exactly face down on tile it didn't bounce just smacked the floor dead on. I was expecting the worse but it was fine.
Sent from my SAMSUNG-SGH-I997 using xda premium

I broke mine, don't really know how but it was hardly noticeable. it still bothered me so I replaced it. well I shouldn't have cuz the replacement was defective. ugh. I don't recommend the repair but would be willing to do it for a small fee. the screen is bonded to a metal frame (magnesium maybe, its light even for aluminum but I didn't spark test it) and pretty much is difficult not to destroy in removal. hence all the parts that come with it. though I think now that I know what to expect I could do the repair without an issue. if you decide to do it your self pm me. ill let you know what you will run into.

Cracked the corner of my screen. This really sucks.. I paid only 150 for the phone, but will have to spend 180 to replace it. Hopefully the price will go down?

I dropped mine on gravel and it must have hit a rock just right, cracked it pretty good. Unlike my wife's iphone (which had the same thing happen but at a different location), the android touch screen still works just fine.

funyunfails said:
Has Anyone else cracked a screen on their infuse yet and replaced it? The only parts I can find are the whole assembly of the LCD, digitizer, etc and its like $200. When I had an iphone i replaced the screen/glass part for about $30.
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Just spoke with Samsung at 1-888-987-4357.
They will repair for $155.
Seems like the way to go if needing repair.

Broken screen

Ive cracked my screen and ive found i can buy a new screen and lcd for 169.99. or i can buy just the over glass for $20. I heard you can use a heat gun to seperate the glass and the lcd. Has anyone done this and can tell me if it works?
Sent from my SGH-I727R using xda app-developers app

Mostly likely the digitizer will get destroyed in the process. Buy the complete unit.

Someone said a few days ago he only replaced the glass but he had to break it in order to separate it, use the search I bet you'll find it quickly. If you can afford it take the whole thing, less chances of screwing up your phone, and you could always keep the old lcd for a test run with a glass only or in case you somehow manage to crack it again.
Still I'd suggest buying a screen protector once you fix your screen, costs less, barely noticeable and saves a whole lot of money and hassle.

kishke said:
Someone said a few days ago he only replaced the glass but he had to break it in order to separate it, use the search I bet you'll find it quickly. If you can afford it take the whole thing, less chances of screwing up your phone, and you could always keep the old lcd for a test run with a glass only or in case you somehow manage to crack it again.
Still I'd suggest buying a screen protector once you fix your screen, costs less, barely noticeable and saves a whole lot of money and hassle.
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This. I cracked my screen and bought an entire new one for $160 via ebay. It took 10 minutes to take apart and install the new one and be back up and running. I also bought the Otterbox Defender, honestly...works like a charm. It's durable, nice, feels good and it doesn't feel as bulky as it looks. The only down fall about a case with a screen protector is that the Galaxy series has a screen that goes all the way to the edge of the phone (like most modern phones now) so hitting stuff on the VERY edge of the screen is more difficult because of the raised case.
Buy the screen and a protector and if you are still curious, buy the replacement glass for your broken screen and try it. Worst case, you're out 20 bucks and have a completely broken screen (would be out the other $160 for the new screen you'd have to buy if you mess up any way) or best case, you're out $20 bucks but have a new screen incase you ever break it again.
Unscrew the 7 screws on the back (one is above the sim slot, keep it separate as it's a different size) and once you take the back piece off, there's one small black screw holding the board to the screen. The phone is 3 pieces, screen, board and back piece, it's extremely simple. Just pop all the circuit things with your nail or whatever (there's like 6 total). You have to pry your headphone jack off as it's glued unless your new screen comes with one...doubt it.

someone posted they got sammy to replace it for 189, call sammy up and see what they say, i think thats a good price

Forget Glass
OFWGKTADGAF said:
Ive cracked my screen and ive found i can buy a new screen and lcd for 169.99. or i can buy just the over glass for $20. I heard you can use a heat gun to seperate the glass and the lcd. Has anyone done this and can tell me if it works?
Sent from my SGH-I727R using xda app-developers app
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Click to collapse
I repair phones and have replaced Lcd/digi assembly on both I727 and T989. No way you get that apart without busting the exiting assembly up. The cheapest part can be order via Ebay from China and you'll have to wait about two weeks for part. Or there's the company I used in San Fancisco at gounlock dot com that has it listed at $154 I believe. They have a listing on ebay under SkyStarTrade and I offered em $148 including shipping and the took it. I had the part in 3 days. Would highly recommend!!!!!!

I just got off the phone with Sammi Friday. The Rep quoted me $158 to replace the glass. So if they mess up the digitizer is on them. Cheaper than I was able to find the combo anywhere on line. So tomorrow my phone heads back to Sammi. I'll let you know in about three weeks how the service was and whether they honored their quote.

And exactly 8 days from the date that I shipped it to Sammi I have a my phone back. They replaced the LCD, bezel and glass for $158 as quoted. Not only that but they paid all shipping and used UPS 2nd day air both ways. And I'm still under warranty by having them take care of it. All in all couldn't be happier with the service. So if anyone needs the glass fixed my vote would go to Sammi.

Screen already cracked :(

Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!

markanthonyjohn said:
Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!
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Did you have a screen protector on it?
Sent from my SM-N910V using XDA Free mobile app

Android_Fr3ak said:
Did you have a screen protector on it?
Sent from my SM-N910V using XDA Free mobile app
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Unfortunately, no. I have never used them before and never needed to (I have dropped phones before and never had any issues with the screen). I guess I will be using them going forward if I get another Note.....

I've seen plenty of phones that had cracked screens worth screen protectors. Personally, I don't think they prevent screen cracks at all... Scratches, yes, cracks, no.

I'd call samsung and find out what your options are. Obviously you're going to pay some money if its not covered under insurance, but with a 800$ phone, it would be worth paying to get fixed in my opinion. Around where I live there are places in the mall that would repair broken screens, but given how new this phone is it may be difficult to find a place like that with a high quality repair.
I haven't received my case in the mail yet, but the phone feels so damn nice it's a shame to have to cover it up.
Honestly if this is your first time in 15 years of owning phones to have a cracked screen, I'd say thats a fantastic record and you shouldn't feel too bad. Everyone has had a cracked screen at one point or another. Just get it repaired. There is no way you'd want to go on using the phone for a year or longer with a cracked screen, given how nice this phone is.
My suggestion for a case is to get one of the ones that wrap all the way around the phone with the front cover flip. They are not as convenient obviously, but in my opinion they are the ONLY cases that offer real screen protection. Back-only cases or even plastic/glass covers over the screen are simply not shock resistant enough if the screen manages to hit the ground first. Even back-only cases with raised bezels around the screen won't do you any good if the screen lands on an uneven surface (like rough pavement) because all it takes is one rock near the middle of the screen to destroy it after a drop.
Have samsung repair it if possible, and stick to a flip case for protection all the way around the phone, including the screen. I've had a lot of phones get cracks,scratches or dents ever since I moved to touch screen phones, and the only one I managed to keep for over a year without any damage was my HTC ONE MAX with one of the flip style cases like I mentioned. They can be a little bit of a pain to get use to at first, especially when wanting to take pictures with the camera, but the added protection over the screen is worth it in the long run in my opinion. That or invest in insurance, because this phone has glass all over it and is basically guaranteed to get some damage/cracks if it's ever dropped.

markanthonyjohn said:
Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!
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Click to collapse
High on android guy on YouTube he does videos on how to replace screens yourself much cheaper. Look him up may be an option.
Sent from my SM-N900V using XDA Free mobile app

His name is max lee high on android is his website ect. He is very good at taking apart phones putting them together. Good luck.
Sent from my SM-N900V using XDA Free mobile app

Of course you can. There are many video guides on YouTube. For samsung galaxy note 5 screen replacement part you can check at www.hcqs.com.cn.

So did you get the cracked screen fixed? Was it only the glass or the whole screen which needed fixing?
Sent from my SM-G928F using Tapatalk

Dang, sorry to hear that. Hopefully you can find a suitable solution

Repairing your own phone can be about more than just the money!
Repairing your own phone can be about more than just the money!
I dropped my phone and cracked the screen. I sent it to Samsung for repair. When I got it back, a week later, the left side of the home button was failing to work about 10-25% of the time. I sent it back to Samsung and the replaced the screen/LCD once again. They sent it back to via UPS on the 11-17-2015. Then it was into the New Orleans terminal on 11-18-2015 and scheduled for delivery on Thursday th 19th. It wasn't delivered. I contact UPS on Friday the 20th and was told to contact the Shipper (Samsung). I contacted Samsung and was told they would file a claim with UPS and would have the issue resolved within 8 days!! I asked the service rep why in the world would they not just go ahead and supply me with another phone? He said their protocol required them to file the claim with UPS and they wait for the UPS investigation into the missing package to be completed. I asked him had he ever heard of an investigation into a missing phone shipment result in the phone being found. He absolutely would not answer that question!!
I really, really wish I would have replaced the screen myself now!!!!! At this point I've been without my NEW Note 5 for 7days - first repair, 7 more day's - second repair and 4 days, and counting, lost/stolen during shipment. Luckily I did not sell my Note 3 after purchasing the Note 5.
Lesson learned.

the same thing happened to me yesterday. my note 5 is just 3 weeks old and it fell just about a foot above the ground; the fall wasn't that hard. i thought it wont damage the phone but when i checked, the display got this curvy like lines so i restarted the phone but the same still appeared. i checked the other parts like the camera, the sensors etc and they were all working. so i turned the phone off. after a few mins, i needed to use the internet so i turned my phone back on. i noticed a purple color developed on the top left part of the screen so i turned the screen off. after 30 mins, the purple color had already spread on different parts of the screen. now, the entire screen is covered with this purple color. i know the damage is with the LCD but its kinda weird because the screen didn't get any cracks neither were there any dents on the phone which means that the fall was not that hard. my s3 suffered worse falls and it is still alive and kicking. note 5 is for sure a very fragile phone.

Note 5 isn't any more fragile than any other phone - you just had bad luck.
For example, I've dropped my note 5 once with no case, and 2x with a thin tpu case from 4 feet to a tile floor each time and no damage.
It is purely luck on how it lands.
Sent from my XT1585 using Tapatalk

i cracked my note 5 screen it was fully charged after a week it runned out off charge when i try charging it doesnt notify if its charging. my question is is it because of the screen of has the charging port also been affected