Using WIFI with airplane mode, phone won't connect to Google Servers - Nexus 5 Q&A, Help & Troubleshooting

Hi guys,
Question is in the title, because of low signal and as I don't get so many calls and SMS (Only whatsapp, skype, etc). I have been using airplane mode with Wifi enabled, everything has been working fine
The first issued apparead when I got an delayed gmail email (We know that in Android, emails comes asap), the delay was around hours! So I checked the status of the connection and the Wifi bars were orange meaning not connection to Google Servers.
As soon as I turn on airplane mode, the bars turn white.
Is that supposed to happen?

Guys can someone try? This is driving me crazy

Not a problem for me.
https://www.dropbox.com/s/xxvh0qussxjo72a/2014-07-31 13.13.54.png

I can confirm. In airplane mode the phone shows orange instead of white bars on wifi signal. There is however internet connectivity. Everything works as it should, except for google sync - it returns an error. This is what "paints" the bars orange. When you get that it means that google failed to sync one or more items from your google profile. I'd say don't worry about it, it's probably intentional.
I'm running latest slim weekly with franco kernel on top/bottom
p.s. it appears that google sync is down for the moment, nothing to do with our experiment. The last couple of days it was having problems in my area for the most of the day. it's on google's end of things, your phone is fine.

BrianAllred said:
Not a problem for me.
https://www.dropbox.com/s/xxvh0qussxjo72a/2014-07-31 13.13.54.png
Click to expand...
Click to collapse
Thanks for your reply, what ROM and kernel are you running ?

granets said:
I can confirm. In airplane mode the phone shows orange instead of white bars on wifi signal. There is however internet connectivity. Everything works as it should, except for google sync - it returns an error. This is what "paints" the bars orange. When you get that it means that google failed to sync one or more items from your google profile. I'd say don't worry about it, it's probably intentional.
I'm running latest slim weekly with franco kernel on top/bottom
p.s. it appears that google sync is down for the moment, nothing to do with our experiment. The last couple of days it was having problems in my area for the most of the day. it's on google's end of things, your phone is fine.
Click to expand...
Click to collapse
But as soon as I turn off airplane mode bars became white :/ it is strange. I am running slimkat with Franco kernel too..

peikojose said:
Thanks for your reply, what ROM and kernel are you running ?
Click to expand...
Click to collapse
SlimKat 6.8 and FauxKernel 019u. I meant to grab a screenshot of my settings drop down to show the WiFi was white, not orange, sorry about that. But yeah, still no issues here.

Stock ROM, Airplane mode + WiFi = Google Services work okay for me.

Related

Atrix 2 4G/Internet Issue

So, I have a fully stock Motorola Atrix 2 running 2.3.6. Rooted but stock ROM.
Up top, it has a 4G Icon that is usually blue. However, lately it has been turning white, and my internet doesn't work. I can't get Spotify or Pandora etc to function. I have to restart the phone to get it to work.
Anyone else have this issue?
Not really. Could be a problem with your coverage?
Sent from my locked MB865 on Ice Cream Sandwich.
S2005x said:
So, I have a fully stock Motorola Atrix 2 running 2.3.6. Rooted but stock ROM.
Up top, it has a 4G Icon that is usually blue. However, lately it has been turning white, and my internet doesn't work. I can't get Spotify or Pandora etc to function. I have to restart the phone to get it to work.
Anyone else have this issue?
Click to expand...
Click to collapse
This happens when your phone isn't synced to Google's servers, meaning when they're white, you phone isn't synced with Google, when blue, they are.
http://forum.xda-developers.com/showthread.php?t=1784369
Strange... I phone is sync'd with Google, and my account is set up... I use it on my Nexus7 as well...
As for Network, I usually have 3-4 bars. I use Straight Talk.
Actually, I think you just fixed me!
I'll need a day or so to make sure that it doesn't do it again, but when I wen't in to the battery/data settings, the peak hours was set to turn off data after 30 min of no use. I changed it to always on.
Thank you thank you thank you!
(Now to keep waiting for ICS!!!)
S2005x said:
Strange... I phone is sync'd with Google, and my account is set up... I use it on my Nexus7 as well...
As for Network, I usually have 3-4 bars. I use Straight Talk.
Click to expand...
Click to collapse
You may not be understanding, your phone IS synced with your Google account, that is something different. But, as your phone will cycle through times of being 'synced' with Google's servers, at times, when bars are white the phone is NOT synced at that time to the servers, and when blue the phone IS synced at that time to the servers.
---------- Post added at 10:18 PM ---------- Previous post was at 10:17 PM ----------
S2005x said:
Actually, I think you just fixed me!
I'll need a day or so to make sure that it doesn't do it again, but when I wen't in to the battery/data settings, the peak hours was set to turn off data after 30 min of no use. I changed it to always on.
Thank you thank you thank you!
(Now to keep waiting for ICS!!!)
Click to expand...
Click to collapse
Yeah, that should clear things up for you...
A buddy of mine just had this same problem with his Atrix 2. As strange as it sounds the 4G will not work unless it sees and syncs with your Google account on their servers. In other words the data will not work. I think its a ROM issue not hardware at all. I'm sure another custom ROM or the new ICS will resolve this issue. I hope. The fix he did is as follows:
1. Make sure auto-sync is on.
2. Turn off data(4G)
3. Connect to a WLAN network and let your google account sync with their servers.
4. Turn on the data(4G)
5. Turn off WLAN.
At this point the 4G should turn blue. This is what he did and brought the data service back up. Yes it is a very strange problem I haven't seen with other phones and their ROMs.
I deal with this problem all the time. It's a major pain in the butt. The simplest way to force it to try to sync again, that I've found, is to use the Airplane Mode toggle to turn everything off and back on again. I do this 15-20 times a day. I sincerely hope it's a rom issue and that official ICS will fix it. I'd love to try the leak on for size, but I'm chicken after reading all the issues.

I've never met an Android problem I couldn't fix until today. Help?

Good evening, XDA. I have a Nexus 4, the bootloader is unlocked but it's otherwise running the 4.4.2 factory image as of this post (act of desperation).
I have a working data connection on cellular: syncing, downloads and all such matters work just fine. But the connection indicator in the notification shade toggles will not turn orange. If I put the device into airplane mode, then exit airplane mode, it's orange for approximately 5 seconds and reverts to the white state.
If I enable WiFi, the same issue occurs: orange for a few seconds, then reverts to white.
I am no beginner. I've modded hundreds of devices. I know the OS like the back of my hand. I've rescued dozens of devices by jtag. I cannot state strongly enough how many troubleshooting steps I've taken. If it was on Google or XDA, I've tried it: verified APN settings, cleared services framework, go back to stock, try a new ROM, try a new modem, try a new kernel, airplane mode and back, swap SIMs, etc. etc. etc.
I am here because I am hoping the collective wisdom, as a last resort, can solve this problem. How does the same issue persist on both cellular and wifi data?!
And while we're at it, does anyone know why my Nexus 4 doesn't exceed 0.6Mbps on 5GHZ 802.11n?
Thracks said:
Good evening, XDA. I have a Nexus 4, the bootloader is unlocked but it's otherwise running the 4.4.2 factory image as of this post (act of desperation).
I have a working data connection on cellular: syncing, downloads and all such matters work just fine. But the connection indicator in the notification shade toggles will not turn orange. If I put the device into airplane mode, then exit airplane mode, it's orange for approximately 5 seconds and reverts to the white state.
Click to expand...
Click to collapse
It turns orange when you do not have a data connection. Thats all this indicates. Other than that I'm not entirely sure what you're asking. After your phone has made a connection to either wifi or mobile data, it takes a few seconds to properly set up the connection, then turns white again.
White=connected to the internet
Orange=connection problem
I'm by no means a pro, if I'm wrong I'd be happy if someone corrected me
dpasut said:
It turns orange when you do not have a data connection. Thats all this indicates. Other than that I'm not entirely sure what you're asking. After your phone has made a connection to either wifi or mobile data, it takes a few seconds to properly set up the connection, then turns white again.
White=connected to the internet
Orange=connection problem
I'm by no means a pro, if I'm wrong I'd be happy if someone corrected me
Click to expand...
Click to collapse
I thought orange was the new blue in terms of indicating connectivity! So to confirm: not only did they move connection color-coding to the drawer, they swapped the states? e.g. color = no connection, whereas it used to mean that you DID have one?
Thracks said:
I thought orange was the new blue in terms of indicating connectivity! So to confirm: not only did they move connection color-coding to the drawer, they swapped the states? e.g. color = no connection, whereas it used to mean that you DID have one?
Click to expand...
Click to collapse
Take a look at this article for a decent explanation:
http://www.androidpolice.com/2013/1...nd-only-shows-connectivity-in-quick-settings/

Modem Freezing? Dropping internet.

UPDATE: Here's a screen recording showing the issue.
NOTICE! You might see battery-saving apps running in the video, but I have factory-reset and un-rooted twice and run FULL STOCK no apps like that installed, and I still get this problem<<<
Youtube: http://youtu.be/MGPxlV2Q-0I
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity and activity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat. Sometimes I cannot get internet back whatever I do though, including reboots, airplane mode toggles, other toggles, searching for networks, network mode... etc.
Often toggling airplane mode will also allow apps to refresh for a second or two (I get a handful of instagram, whatsapp, Hangouts messages, etc) then all connectivity halts again, even though it's showing it's still connected.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input! Getting REALLY frustrated at this...
rooted? are you undervolting?
theamazingaustin said:
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input!
Click to expand...
Click to collapse
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
simms22 said:
rooted? are you undervolting?
Click to expand...
Click to collapse
I have this problem when rooted and when full stock, no UC or OC, UV or OV.
I've tried Roms, kernels, radios, wipes, shakes, yelling, crying...
jondwillis said:
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
Click to expand...
Click to collapse
I'm in Canada and on Wind Mobile. No tethering though. :/
Updated OP with video & link. The issue is getting worse and I'm trying not to throw my N5 through a wall...
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
kaspar737 said:
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I have noticed that often - but not always - this is the case.
Do you have this issue often?
Does airplane mode take forever to turn off the cellular radio when this happens?
Thanks!
I have the issue maybe once a day. I have never tried airplane mode, but turning off cellular data from that stage takes a looooong time (atleast 20 sec).
Sent from my Nexus 5 using xda app-developers app
I've been having the same problem for some time now. Exact same description as OP. I'm on T-mobile using Cataclysm Rom, but I've gone through Cyanogenmod, AOKP, Stock and PA and still get the same thing. Was looking for Radios to see if that fixes the issue.
In addition to OP, I've noticed too that often I can't connect to any network, or mobile internet will never go from connected (red) to fully connected (white).
Also sometimes the signal shows red (not fully connected) but my internet is working fine....
And other times it can't find my network, and scanning shows no networks, then later, same location, 10 different networks show. Open sky, not inside.
I'm hoping thisnisnpart of the 4.4.2 bug dealing with dropping internet connection, but not sure...
I've tried radios, might try again. My next attempt will be a new Sim card / talk to carrier again about a misconfig. Then if no luck, I'll see about a replacement phone...

[Q] LTE won't connect to Google services, but WiFi will

Today I realized that my LTE signal was orange in quick settings on cm11. Also, Google apps weren't working, play, hangouts, and even Instagram! However, if I connect to my WiFi the signal goes white and all apps work against. This problem usually happens on WiFi and a router reboot fixes it, but this time LTE is giving the problems. I am really stumped here. The problem came out of nowhere and I tried reinserting the Sim, flashing a new version of cm, and nandroiding an old working backup. This is pretty urgent sinse most apps are basically useless now when I'm not home. Also, 3g connects fine, just LTE doesn't. Once 3g connects to Google and turns white, switching to LTE keeps it white and apps will work. I'm all out of ideas here, someone please help
joedajoester said:
Today I realized that my LTE signal was orange in quick settings on cm11. Also, Google apps weren't working, play, hangouts, and even Instagram! However, if I connect to my WiFi the signal goes white and all apps work against. This problem usually happens on WiFi and a router reboot fixes it, but this time LTE is giving the problems. I am really stumped here. The problem came out of nowhere and I tried reinserting the Sim, flashing a new version of cm, and nandroiding an old working backup. This is pretty urgent sinse most apps are basically useless now when I'm not home. Also, 3g connects fine, just LTE doesn't. Once 3g connects to Google and turns white, switching to LTE keeps it white and apps will work. I'm all out of ideas here, someone please help
Click to expand...
Click to collapse
I'm in the same boat. Except I wasn't on CM11. See here: http://forum.xda-developers.com/showthread.php?t=2748991
jeydax said:
I'm in the same boat. Except I wasn't on CM11. See here: http://forum.xda-developers.com/showthread.php?t=2748991
Click to expand...
Click to collapse
LTE works, just most apps don't load anything, and the signal shows orange in quick settings. You don't seem to have the same problem as me, right?
joedajoester said:
LTE works, just most apps don't load anything, and the signal shows orange in quick settings. You don't seem to have the same problem as me, right?
Click to expand...
Click to collapse
You're correct, my bad. I can get 3G no problem but cannot even get 4G to show up.

[Q] Wifi issue ! (Lollipop 5.1)

Hi All,
I got the Lollipop 5.1 OTA 2 days ago and installed it - everything went smooth and the phone working fine...
But I noticed that if I reboot my router (or turn it off / on again) the Wifi don't reconnect unless I turn on the screen (the second I turn on the screen the wifi connect normally).
I didn't have this issue with Lollipop 5.0.1
P.S.
I know that this is happening because I have a led on my router telling me if any of my Wifi devices is connected or not. And to make sure I also entered the router settings to see if my phone is connected or not.
Anyone noticed that issue with the new lollipop 5.1 ?
Cheers,
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
skorzo said:
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
Click to expand...
Click to collapse
I've got some similar behaviour here, both when updated from 5.0, and with a fresh install from the factory images. When I arrive at a place with known WiFi, the phone only connects once I turned on the screen. After that, it stays connected until I move out of range and back again.
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
That being said, I have my wifi set to always stay connected, and I've seen it not connected when I turned the screen on, then connect a couple seconds later. So, there's that. Curious how often it does that.
Aerowinder said:
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
Click to expand...
Click to collapse
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
dadrc said:
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
Click to expand...
Click to collapse
My "research" has led me to believe this is the case.
Anything in terms of a workaround?
I came across those settings in the developer options (see screenshot), especially the "Always allow WiFi Roam Scans" looked promising. Been playing with them, but so far no luck.
Hi All,
exactly the same issues as yours guys are happening since I received the OTA 5.1 and installed it !
I Guess something messed up with this new update in regard of the wifi... as you mentioned.
If you come across a workaround or a confirmation from "Google" please share.
Cheers,
(With almost everyone nowadays having data ..it is difficult to notice such a behavior due to the fast wifi/data switching)
I have seen this happen as well. My battery graph will even show a missing area for WiFi indicating it turned itself on and off twice within a few hours and then stayed on after that.
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Tasker will help you
OsBuilder said:
Tasker will help you
Click to expand...
Click to collapse
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
dadrc said:
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
Click to expand...
Click to collapse
I'm sorry, but my phone is now in the service center , and press that I do not remember specifically . The idea is that when you disable wifi, a time interval is forced to connect to a particular network . Look presence on the internet , here is full of instructions.
dadrc said:
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Click to expand...
Click to collapse
http://www.androidpolice.com/android_aosp_changelogs/android-5.1.0_r1-to-android-5.1.0_r3-AOSP-changelog.html
Almost all of the changes on these different builds are SIM related for specific carriers.
LMY47I was only released to LGD821 devices with SIM cards from Indian and Australian carriers
Same problem here. I am slowly losing faith in Google. Get the frickin basics going guys!!!
Back to my 5.0.1 build.
I've gone back to 5.0.1, too. Pity, except for this I was pretty happy with 5.1. Maybe 5.1.1 will actually be usable.
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
fabiastik said:
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
Click to expand...
Click to collapse
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
Click to expand...
Click to collapse
This trick didn't work.
I have this proble too

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