Poor Reception - ONE Q&A, Help & Troubleshooting

I am getting worse reception with my OPO than my m7. Additionally my signal continues to fluctuate much more often (meaning switching from 3g,3g+ and LTE). I'm on T-mobile, is anyone else having this issue?

kyleallen5000 said:
I am getting worse reception with my OPO than my m7. Additionally my signal continues to fluctuate much more often (meaning switching from 3g,3g+ and LTE). I'm on T-mobile, is anyone else having this issue?
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Click to collapse
You're definitely not the only one. I have the same issue. Even my WiFi reception isn't as strong as my Nexus 5 used to be. I guess we can't complain since the phone isn't officially released yet. We're basically beta testers.
Sent from my One using XDA Premium 4 mobile app

Also have major issues. It could be poor hardware but I am hoping a software fix will help. On my N5 i had full bars of LTE at my work desk. On the oneplus my phone goes from LTE to HSPA+ to HPSA at my desk... somrthing needs to be fixed

If anyone is on ATT I was getting 1.7 average download speeds. Go into settings and make sure your APN is set to this ↓
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This put me at 25-30mbps [emoji3]
Sent from my One using Tapatalk

kyleallen5000 said:
I am getting worse reception with my OPO than my m7. Additionally my signal continues to fluctuate much more often (meaning switching from 3g,3g+ and LTE). I'm on T-mobile, is anyone else having this issue?
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Click to collapse
The signal is significantly better than my S3, both in WIFI and mobile (3G) data.i don't know about the M7 but the Nexus 5 is known for it's excellent connectivity so it's pretty hard to top that.

I am having the same issue. My OPO has trouble holding LTE and switches between H and H+ constantly. It causes data to lag, noticeable when scrolling through social networking feeds or using remote desktop. My speed tests are also much slower than my S4 using my SIM. Here my friend who also has AT&T LTE met me and we tested speeds on the same server. He has the M8. We are both on the same APN.

Same for me, in the same places my Xperia Z1 and LG G2 both got much better LTE reception. CM11s is more conservative in regards to bars/dbm on the status bar...which is fine. BUT the constant switching between HSPA and LTE is causing me to miss some SMS messages, and that's unacceptable. Also, crap LTE speeds on AT&T (when I can actually hold on to a LTE signal long enough).
Keep in mind, I'm in the SF Bay Area, we have LTE EVERYWHERE.
I've had my RMA open since 7/20, all they've done is email me once a day with questions regarding where I'm using it/what cases I have on the phone. No resolution.

kyleallen5000 said:
I am getting worse reception with my OPO than my m7. Additionally my signal continues to fluctuate much more often (meaning switching from 3g,3g+ and LTE). I'm on T-mobile, is anyone else having this issue?
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Click to collapse
Follow step should be help

For the constant network switching issue between lte and hspa, dial *#*#4636#*#*,then click phone information. In there, select your band selection to be "lte/gsm auto PRL"... That should make the lte connection much more stable.

There is a real problem here, maybe more than one.
My signal strength is horrible in areas where other phones are fine. I'm on T-Mobile usually connecting to LTE Band 4. At home my phone is always -117db or worse and disconnects frequently. When it disconnects from LTE it doesn't switch to the available GSM even though setup for LTE/GSM auto PRL. I can force a connection to GSM but the levels are still bad at -95 or worse but stays connected.

I have metro PCs so when I do *#*#4636#*#* it does nothing to correct the problem. I use to get late everywhere with no drop in signal with my Samsung mega and when I converted over to the one I've had nothing but issues and makes me regret buying the phone and selling my mega. Whats a great phone if you can't get stable lte service.
Sent from my A0001 using XDA Premium 4 mobile app

I am assuming you guys have all tried the different radios and different roms available to you in the forum? I know it may not work for some but have you guys tried? T-Mobile customers can get the tower in there house if you have bad reception there. So some issues can be resolved maybe not all of them

Hey
*#*#3646#*#*
Helped me
On phone setting there are 3 dots there I selected the right frequency for my carrier
Hope I helped
Sent from my A0001 using XDA Free mobile app

Nothing works.. not even wrapping the phone in aluminum foil
Sent from my A0001 using XDA Premium 4 mobile app

yosef_a said:
Hey
*#*#3646#*#*
Helped me
On phone setting there are 3 dots there I selected the right frequency for my carrier
Hope I helped
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
So, what's interesting is that the phone does not list 1700/2100, which is T-Mobile (In Denver). It only lists 1900 (AT&T). Could that be part of the problem?
FYI: It's *#*#4636#*#*

Related

Holy cow, Inspire got thunderstruck.

How about that thunderbolt? Anybody thinking about switching?
http://www.engadget.com/2011/03/18/htc-thunderbolt-review/
16 mb/s dowload and 45 mb/s upload
My Inspire gets 1.9 mb/s down and 320 kb/s up. \
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AT&T is full of crap!!!
Wait till more than one phone is connected to the lte network and see what happens. I priced out moving my 4 lines over to verizon a few months ago, and it would have cost me $100 more per month.
I see 2.5-3.5 down and usually around 1.3 up. I'm more than happy about that. Most I've ever seen down is about 5, best upload was over 3.
I understand your point, but at least you can see that Verizon is not capping the upload speeds of TB and giving preference to iCrap users.
How can this be true? The picture clearly shows the Inspire 4G in Edge but the captions for the photo say the phone was in HSPA+?
I'm not saying that any 4G phone on AT&T can reach those LTE speeds, but the phone can pull better speeds with HSDPA, not Edge.
the makers of that app have reported problems in reporting the correct upload speed for the thunderbolt too, so the 45 mbps is innaccurate.
besides the main reason its this fast is because of the lack of competing lte signals for the phone as it is new, and att being behind in the lte game
I think the low signal has something to do with it too. I notice sometimes when I have 1 bar, even when connected to H+ I get intolerably slow speeds. But that pic is funny, good point with the Edge and the comment haha.
dacket84 said:
I think the low signal has something to do with it too. I notice sometimes when I have 1 bar, even when connected to H+ I get intolerably slow speeds. But that pic is funny, good point with the Edge and the comment haha.
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Click to collapse
With 5 bars and H+ connected I get about 2 - 2.5 mb/s down and 320 kb/s up. Still, that's lousy compared to Verizon's 4g.
Inspire is not running on 4G yet
Go to settings, about phone, networks and it does not show hsdpa or hspa+ is shows UMTS which is also known as 3G....
ballinbashir said:
Go to settings, about phone, networks and it does not show hsdpa or hspa+ is shows UMTS which is also known as 3G....
Click to expand...
Click to collapse
I'm running LeeDroids ROM and mine shows hsdpa..... never looked at it while it was stock, though.
Speed
Hi, here in Puerto Rico My best speed was 4.6 Down 1.8 Up...
Thats good for me!!!
I love Inspire
Go into the Thunderbolt threads. The speedtest app can't measure correctly for LTE. When they go to speakeasy in the web browser they're pulling about the same speeds as us.
Sent from my Gingerbreaded Inspire using XDA Premium App
I had a chance to play with a buddy's phone for a few hours and the phone itself seemed slower whenever I pulled up a list, such as apps or pictures. Of course, his phone hasn't been rooted yet, so there may be some untapped potential.
Nice thing about the Inspire is the huge dev community due to Desire HD ROMs being compatible. Thunderbolt is different enough that they will most likely be starting from scratch.
ATT 4G is only HSPA+ not lte so it cant get speeds comparable
Update from the article:
"We've been told by Ookla that the Thunderbolt's massive send buffer is responsible for the erroneously high uplink speeds -- they've got a fix in the works and it'll be available as an update to the Speedtest.net app soon."
I personally don't want to pay $150 for a front-facing camera. I'll stick with my $99 Inspire.
kirk123 said:
How can this be true? The picture clearly shows the Inspire 4G in Edge but the captions for the photo say the phone was in HSPA+?
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Click to collapse
i was thinking the exact same thing.
churro! said:
ATT 4G is only HSPA+ not lte so it cant get speeds comparable
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Click to collapse
ATT will get LTE...............eventually. Also no one i have seen has HSPA+ yet.
When u compare h+ vs LTE ...atleast make sure u got the right settings on the phone before trying to troll the inspire.
calin75 said:
I understand your point, but at least you can see that Verizon is not capping the upload speeds of TB and giving preference to iCrap users.
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Click to collapse
Sent from my Desire HD using XDA App

[Q] Is anyone getting actual 4G?

Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
kangxi said:
Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
Click to expand...
Click to collapse
I went to tmobile a week ago, and told him I wasn't getting any decent data speeds, and he looked at my sim card, (it was old), and said I had a 2g sim card. He swapped it out, and I've been getting better speeds. I didn't know there was such a thing as 2g sim cards, but mine was about 2 years old, so who knows. It's worth a shot regardless.
I'd like to know, too - I've seen a number of conflicting statements regarding T-Mobile's 4G, i.e., is 4G UMTS or HSPA, etc. T-Mobile's site shows that my area has 4G coverage, I have the 4G icon showing on my phone, but the network type shows as UMTS. The data speeds I'm seeing appear more aligned with that I'd expect on 3G as opposed to 4G; however, I'm far from unhappy.
I'd also like to know if there really is a 4G SIM card that's required. My current SIM came from my G2, which I purchased at release (no 4G in my area at that time, though). The G2 demonstrates the same 4G behavior: 3G-type data speeds and a network type of UMTS.
kangxi said:
Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
Click to expand...
Click to collapse
I can confirm that your phone WILL NOT display HSPA in the settings. Mine only shows UMTS even when I am getting 4G speeds. Last night I hit 10.7megs on my downstream using the speedtest app and when I checked the settings menu, it still showed "UMTS". I have been running a lot of speed tests all over Atlanta and I get speeds ranging from 3-10 megs (usually between 5-8 megs) and I have NEVER seen anything other than UMTS. I don't believe you will ever see anything different in the settings menu as long as you are on 3g or 4g.
I notice the same UTMS is a constant for me however when I get in a known hspa+ area. I get a little better speeds than I did on my n1. I wonder if its the way lg/the radio interface is reporting. my icon in my status bar never shows 3g just 4g or 2g. something is inconsistent in what the device shows vs what it is actually doing.
my. 2 cents
Here's a screenshot (as you can see, the speeds are "4G" but never once did it ever say anything other than UMTS in the settings menu.)
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It will always say umts unless you're using data. The only time it will display hspa is when you are using data. I get 4g speeds.
I see it on mines
Not sure if its because I am signed on to Gochat or not.
I'm getting hspa showing in my settings.
See that just complicates things even further. He is shoe HSPA... also I AK using the mobile signal widget and it still doesn't show an H.
Sent from my LG-P999 using XDA App
Ok people - hspa and hspa+ are both umts. You will ALWAYS be on umts until TMobile converts to a true 4G network. Then they will probably call that 5g...
Sent from my LG-P999 using XDA Premium App
Deleted... comment above makes sense to me.
We know that. At least I know that. I am referring to it specifically saying HSPA in the settings, which other phones do.
Sent from my LG-P999 using XDA App
And can someone tackle the second part of my question? Uploading the update.zip from rom manager. It would take like two seconds.
Sent from my LG-P999 using XDA App
Diceman4 said:
Ok people - hspa and hspa+ are both umts. You will ALWAYS be on umts until TMobile converts to a true 4G network. Then they will probably call that 5g...
Sent from my LG-P999 using XDA Premium App
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Click to collapse
This is absolutely correct. GSM 4G is LTE not HSPA/HSUPA/HSDPA or HSPA+ All of the carriers talking about 4G in the USA it is simply a marketing point.
The GSMA allowed the carriers to redefine the definition of 4G is, thus allowing them to brand 3G networks as 4G. Sad really.
dabajan said:
This is absolutely correct. GSM 4G is LTE not HSPA/HSUPA/HSDPA or HSPA+ All of the carriers talking about 4G in the USA it is simply a marketing point.
The GSMA allowed the carriers to redefine the definition of 4G is, thus allowing them to brand 3G networks as 4G. Sad really.
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Click to collapse
This is correct, a tmo rep was in the store when i bought my g2x and he was talking about the new network tmo is working on setting up, he was showing 40mb/s speeds on his test device. true 4g will be able to go up to ~70mb/s in larger cities like wash dc
kangxi said:
And can someone tackle the second part of my question? Uploading the update.zip from rom manager. It would take like two seconds.
Sent from my LG-P999 using XDA App
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Click to collapse
I think this is what you are looking for. Navigated to sdcard/clockworkmod/recovery-update.zip. Hope this helps.
Thank you. But I guess clockwork was just having some issues with their server. It worked after like the 50th attempt.
Sent from my LG-P999 using XDA App
mysterioustko said:
I can confirm that your phone WILL NOT display HSPA in the settings. Mine only shows UMTS even when I am getting 4G speeds. Last night I hit 10.7megs on my downstream using the speedtest app and when I checked the settings menu, it still showed "UMTS". I have been running a lot of speed tests all over Atlanta and I get speeds ranging from 3-10 megs (usually between 5-8 megs) and I have NEVER seen anything other than UMTS. I don't believe you will ever see anything different in the settings menu as long as you are on 3g or 4g.
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What part of Atlanta? I'm in Buckhead and I'm lucky to hit 1Mbps.
Sent from my T-Mobile G2x using XDA App
PatrickGilmore said:
What part of Atlanta? I'm in Buckhead and I'm lucky to hit 1Mbps.
Sent from my T-Mobile G2x using XDA App
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Click to collapse
I've run speed tests in the following areas: College Park, East Point, Hapeville, Fayetteville (today), Smyrna, Cobb County area (near the perimeter), Doraville, North Druid Hills area, Buford hwy (both Gwinnett and Dekalb side), Snellville, Stone Mountain, and Decatur.
In short, I've pretty much tested all over the city. On the low end I'll get about 4 megs and the highest I've gotten is 10.7megs (in College Park near the airport).

4g

I'm with T-Mobile, the phone I have is obvious, my question is my phone bounces from 3g to H. From my understanding H stands for HSDPA which is the equivilant to 4g. The plan I'm currently on normally says I have like 2gigs of 4g then I'm back to 3g. So when the I get the H by my phone signal does it mean I'm actually on 4g? The reason I'm asking is because I wanted to get the unlimited 4g plan but it wouldn't make since if my phone already sometimes get it. Oh yea and I'm cm10 4.1.2 with whatever modem comes with it. Also does flashing diff modems give a better signal of whatever you get or could it upgrade your 3g to 4g?
Reception varies from areas and each modem is better in one area than in another, you can try them all and get a speed test and see which one is better. Also you can't measure signal. The CM based ROM or ones like it change to 3G to save battery or something, but when you use data it changes to 4G if available but this phone is mostly on 2G or Edge and 4G or H.
Hope that helps.Sorry for my bad English.
chris31jct said:
Reception varies from areas and each modem is better in one area than in another, you can try them all and get a speed test and see which one is better. Also you can't measure signal. The CM based ROM or ones like it change to 3G to save battery or something, but when you use data it changes to 4G if available but this phone is mostly on 2G or Edge and 4G or H.
Hope that helps.Sorry for my bad English.
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So should I keep my current unlimited 3g plan which seems to get 4g anyway or should I switch to unlimited 4g? And for the speed test is it an app or website?
There is a speed test app on the play store.
I think in ICS and later, the phone idles at 3G and goes to 4G when ou need the speed.
getochkn said:
There is a speed test app on the play store.
I think in ICS and later, the phone idles at 3G and goes to 4G when ou need the speed.
Click to expand...
Click to collapse
So in your opinion get unlimited 4g would be a waste of money?
You need to realize that T-Mobile and Att don't have real 4G. It is really just a beefed up 3G, and they called it 4G for marketing purposes. The real deal here is the new LTE, which T-Mobile will be rolling out this week. Even with LTE technology, it is not even up to the speed of true 4G.
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This good or bad?
gizmoscoop said:
You need to realize that T-Mobile and Att don't have real 4G. It is really just a beefed up 3G, and they called it 4G for marketing purposes. The real deal here is the new LTE, which T-Mobile will be rolling out next year.
Sent from my SGH-T959V using xda premium
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Lol, the more questions get answered the more questions I have....... I pay 50 a month for 3g right and was thinking bout switching to "4g" for 70 dollars which isn't even 4g. So the modems that the devs put out on this website could potentially do what this so called "4g" does?
I wouldn't worry too much with 3G. Most of the time it would be on HSPA+. So really when you buy 4G on T-Mobile network, it is really running on hspa+, which now comes as standard. Like I said, it is a marketing scheme to take advantage of the common people.
Sent from my SGH-T959V using xda premium
gizmoscoop said:
I wouldn't worry too much with 3G. Most of the time it would be on HSPA+. So really when you buy 4G on T-Mobile network, it is really running on hspa+, which now comes as standard. Like I said, it is a marketing scheme to take advantage of the common people.
Sent from my SGH-T959V using xda premium
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Click to collapse
OK. Thanks for your help
Ignore the 3G/4G naming convention on the Ads, they mean nothing! Your phone will auto switch depending on area. For TMO, data is data & the rest is marketing gimick
Sent from my Xoom using XDA Premium HD app

Data issue that T-mo and Google couldn't fix

Data speeds are slow and most downloads end up failing. Went from 1st level support to advanced level tech support for each company and they could not figure out my data issue. Everything from powering off, airplane toggle, verifying or deleting and creating APNs, factory reset, checking that I was not throttled, new SIM card, flashing fresh Google image, checking coverage maps, checking for tower maintenance, going to another tower's area, t-mo "resetting" connection on their end. Google even suggested RMA. It doesn't matter the website or type of download. Anything else that was missed that I could try before ordering new phone?
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knapz said:
Data speeds are slow and most downloads end up failing. Went from 1st level support to advanced level tech support for each company and they could not figure out my data issue. Everything from powering off, airplane toggle, verifying or deleting and creating APNs, factory reset, checking that I was not throttled, new SIM card, flashing fresh Google image, checking coverage maps, checking for tower maintenance, going to another tower's area, t-mo "resetting" connection on their end. Google even suggested RMA. It doesn't matter the website or type of download. Anything else that was missed that I could try before ordering new phone?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
you wouldnt have anybody on a different carrier that you know that you could borrow their sim card for a few seconds. Cuz you should run a speed test on a different network. if its slower then their phone, its googles problem, if it isnt, its tmobiles problem
TheAtheistOtaku said:
you wouldnt have anybody on a different carrier that you know that you could borrow their sim card for a few seconds. Cuz you should run a speed test on a different network. if its slower then their phone, its googles problem, if it isnt, its tmobiles problem
Click to expand...
Click to collapse
Thanks I think I know people on Sprint and At&T.
Sent from my Nexus 5 using Tapatalk
knapz said:
Data speeds are slow and most downloads end up failing. Went from 1st level support to advanced level tech support for each company and they could not figure out my data issue. Everything from powering off, airplane toggle, verifying or deleting and creating APNs, factory reset, checking that I was not throttled, new SIM card, flashing fresh Google image, checking coverage maps, checking for tower maintenance, going to another tower's area, t-mo "resetting" connection on their end. Google even suggested RMA. It doesn't matter the website or type of download. Anything else that was missed that I could try before ordering new phone?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Join the gang:
http://forum.xda-developers.com/showthread.php?t=2525128
There is likely nothing wrong with your phone, it's most likely TMO using/dialing in QoS on the LTE side of the network.
I'm on tmo and have opposite experience, hmm...
Sent from my Nexus 5 using xda app-developers app
air2k57 said:
I'm on tmo and have opposite experience, hmm...
Sent from my Nexus 5 using xda app-developers app
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I was getting near synchronous 25 up/down ever since LTE went live on my towers at work and home. Now cannot get more than 11 up, around 3-5 down, and very poor download, video playback performance.
wideasleep1 said:
I was getting near synchronous 25 up/down ever since LTE went live on my towers at work and home. Now cannot get more than 11 up, around 3-5 down, and very poor download, video playback performance.
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I've used nexus 4, HTC one, s4, lumia 925 and now nexus 5 in Atlanta area. I'm usually never on WiFi, and I did a few speed tests. My experience in both hspa and LTE has been great, with nexus 5 keeping signal better and always having better download speeds than HTC one, s4 and lumia. I wonder why you guys have had opposite experience.
Sent from my Nexus 5 using xda app-developers app

LTE Speed often <1mbps - RMA and replacement is worse!

So I've had Nexus 5 since last November - ordered on the day they became available.
Ever since I've had it, my LTE speeds have been horrible, and data in general has not been very good. I live & use mostly in urban core of Honolulu, and thought in part problem may have been that I was using Straight Talk on AT&T.
I could go into AT&T store - which isn't far from where I live - and the phones in the store from Samsung, etc., (no N5s there) would be getting 17mbps down or so while my Nexus 5 on Straight Talk/AT&T would be lucky to get over 1 mbps! I travel to continental US both urban and rural areas and pretty much the same dismal speeds. Every now and then I might see 5 6 or once even 7mbps downstream. Usually upstream on speedtest (Ookla) would be higher than down - 5mbps or higher.
So, I switched to AT&T gophone expecting to see better - but no - speedtests basically the same dismal speeds.
Go into AT&T store - compare to other phones - dismal on N5 vs stellar on the store phones.
They even let me put a SIM card from a display phone in my N5 - dismal LTE.
So, I think it must be my phone, and I get an RMA replacement this week.
With much anticipation, I unbox the new N5, don't do anything other than establish an account, download speedtest and pop the SIM in - boy does my balloon burst - the speed is WORSE than the one I did before switching the SIM!: 1.42mbps down, 2.31mbps up on the new N5 vs 2.16 down 2.26up on the old N5. And changing servers just made it worse. (See screenshot)
I set the new N5 to 3G - get HSPA and speedtest result is 7.90 down/1.09 up.
WTF!
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I just don't get it. Is there something about me, the TWO N5s I have, or what? Or, is the N5 just bad on [some] LTE?
My status page shows pretty strong signal on the awful speedtest - -79dbm/61asu.
On positive note, I do think in actual browsing/use, the phone is faster with native AT&T/gophone vs straight talk as it doesn't have to use Tracfone's proxy server (in Florida i think). But there just is something wrong with these LTE speeds....
I also tried 4GMark speetest and benchmark and it's pretty dismal -> download 0.41Mbps / Upload 4.17Mbps.
Anyone have any ideas for me?
How bout them radios.
Aerowinder said:
How bout them radios.
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Well, I can mention that the replacement came with KK 4.4.2 and radio ...25.0.23. The speedtests above run with that radio. Then, updated OTA to 4.4.3 and radio got updated to ...50.1.13, which didn't make any difference in LTE speed. Then a 2nd update took the new phone to ...50.1.16 and 4.4.4 and still pathetic speed.
My original N5 from Nov'13 has had every radio known to this model and sucky LTE with every single one.
Which APN? I find it weird because I have Cricket which uses AT&T towers now and I get sometimes 8Mb down if I'm in a good signal area, so I know it is possible.
Sent from my Nexus 5 using XDA Free mobile app
grab a tmobile micro sim from someone, and see if tmobile is the same or not. it could just be a local att issue.
Your account must not be provisioned correctly for LTE. And the APN you have selected may be incorrect. Check both of these.
RogerPodacter said:
Your account must not be provisioned correctly for LTE. And the APN you have selected may be incorrect. Check both of these.
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Not the case. LTE shows up in the status bar. LTE shows in Settings/About Phone/Status -> Mobile Network Type
The APN is correct - "phone"
simms22 said:
grab a tmobile micro sim from someone, and see if tmobile is the same or not. it could just be a local att issue.
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Click to collapse
I will try and do that when I get a chance.
If it were a local AT&T issue as opposed to a NEXUS5 phone issue, one would think the same SIM in another [Samsung] phone at AT&T store doing a speed test within a minute of each other would not be getting 10 times the throughput.
relaxable said:
Not the case. LTE shows up in the status bar. LTE shows in Settings/About Phone/Status -> Mobile Network Type
The APN is correct - "phone"
Click to expand...
Click to collapse
As an example on HSPA my previous phone wouldn't speed test correctly. 0.1 Mbps was always the speed. Yet the status bar shows H and about>phone shows HSPA. And my APN was correct at Phone.
But ATT didn't have my account provisioned correctly on their end, in their system.
So it could easily be that your account isn't provisioned correctly by the carrier.

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