So I updated my prl and profile yesterday, and since then I have no lte connection. So far I completely wiped and reinstalled my rom, tried to reactivate service, cleared my apns and installed Sprints apn file... I'm at a loss as to what to do, any advice?
I'm in the same boat.. Did you ever find a fix?
I haven't, tried everything I know to try... I'm wondering if it's an issue with sprint...
Well the girlfriend hasn't complained about her N5 yet. I've tried a new modem , APN, field test and *#*#4636#*#*
Lost LTE on Sprint yesterday too after just rebooting my phone. I've done everything thing I can think of to get it back and nothing. Just get a empty triangle until it gives up and goes to 3G. Stopped at Sprint today to see if they had a SIM card, so I could see if my SIM card was corrupted before buying a new phone. Of course, they didn't because Sprint stores are the most useless places on Earth. Was thinking about how I wanted to go about buying a new phone, but now this seems like it might not be an isolated incident.
For those that are wondering, so far I have:
- updated prl/profile
- turned radio off and on
- reflashed the radio
- factory reset fresh install
- factory reset fresh install and flash the old sprint fix .zip (figured I'd try it for the hell of it)
- Went to a Sprint store to see if they had a different SIM to try (they didn't)
Really need to figure out if this is a hardware issue, SIM issue, or something stupid that Sprint did. I was leaning towards hardware, but if a few people from Sprint all had this happen to them on the same day...
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I'm kinda relieved I'm not alone though
Mines working now.. Must of been something on sprints side
Mine is back too. Phew.
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---------- Post added at 07:06 PM ---------- Previous post was at 07:05 PM ----------
Thanks for making me wipe my phone Sprint!
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Mine is also back
So that was weird... LTE dropout specific to the Nexus 5 on Sprint. At least it came back before I went out and bought a new phone.
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It may be all triband devices, no way to confirm...
I can't seem to make any phone calls, but I have data. Damn this is weird
JoJo Dean said:
I can't seem to make any phone calls, but I have data. Damn this is weird
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Tried mine, can make calls and still have LTE.
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Well that's weird for me then. I can get on here from my phone yet I can't call my voicemail.. They must be upgrading something
Any of you guys think data speeds picked up a bit since this happened? Could just be a fluke, but I'm getting faster download speeds ATM.
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Mine seems to be faster too, especially inside
Related
Well for the past couple days my nexus has been roaming and dropping to 1x is good 3g areas for no reason sometimes the 3g icon disappears all together and I'm not in a roaming area sometimes it just goes blank doesn't even pick up voice anybody else have issues like this any help
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Same here, just started today and if that weren't enough, for me anyway, The International Data Triangle popped on and I have no voice coverage. I flashed back to stock and got the voice back but the data drops in and out. I wondered if there is some sort of outage. Called in and NADA that they are aware of.
Weird.. Might have to send this one back. This will be the second time. PRL and Profile Update fails.
In Minneapolis/St. Paul Btw.
That's my same situation everything exactly its wrks better wen u unroot but rooted sux signal wise I thought I was the only one having this issue I wonder is it just our phones or did da update have sumthn 2 do with it?
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I'm in hinesville GA btw
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Not sure. When I called Sprint, they checked the tower strength, Known issues in the area and found nothing. So they want me to stop into a store and have them look at it. I put the standard recovery back on and locked it back up. Wish me luck.
snoopy1e11 said:
I'm in hinesville GA btw
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Maybe you were watching the local action at Jennifer's and something in your pocket activated the PRL by mistake? Wink wink.
what radio are you running? try flashing ke5
Yeah, on ke5. They did manage to fix it at the store by erasing some network stuff and reinstalling the ota latest update with their computer. Then they said blah blah blah. I told them thanks a bunch. We will see.
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Sorry for the highjack, Snoopy. Let's get your situation fixed.
Ok so I got the Infuse today. Go ME! The screen is sooo much better than my captivate's, if that's possible.
So I take the SIM card out of my old Captivate that I got this time last year. I have the 2GB plan for it. But only now, my Infuse 4g has no data connection even after letting sit for a few minutes.
I did some looking around here at different APN settings and they didn't seem to do anything except cut off my Phone service. Some other people suggested my data plan might not be up to par. But I have a data plan for the Captivate that I activated when I got that phone. Are the phone's data plans really that different that I have to call AT&T to resolve it?
The phone is totally stock, no flashes done to it, hasn't had root attempted on it yet. Brand New out of the box.
You have to call att to have it switched from 3g to 4g I had the same problem they had me give them some numbers and put some numbers in my phone then everything worked.
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Ah. Thanks then, that should be easy enough then. Too bad its today though, even the non US tech support is closed till tomorrow.
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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1991mustang50 said:
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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Im pretty sure that dont make a difference. I still use my sim from when the razr was still in att. But anything is possible
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Call them and have them switch the data plan. I had the same issue. You don't need a new sim or even add anything to the settings. Its also no price change.
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Yup, happened to me. Switched from a BB Bold, att had to switch my plan at no charge.
You don't have to call and switch...I came from a 3g phone to this one with no issues...you have to put your sim card in you may have to reboot a couple times for it to recognize it....it worked for me
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press and hold power button ..make sure data mode is on ..(or is this only if youre rooted)?
did you get it through att with a new contract.. they would have sent you a new sim??
i used my new sim when i first got mine when upgrading from captivate.. dont know if old sim worked or not i just switched it when i got the phone.
what firmware came on your phone?? must know!!
Go to settings>mobile networks >apn settings and see if you have an apn ....it may have been deleted by accident...happened on my daughters captivate....easy fix...just add the apn ....
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This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
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When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
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Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
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Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
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Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
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any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
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---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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Hi guys,
Seems like I'm getting 4G data drops off T-Mobile. It connects for like, 7 seconds, then drops, then connects again. I've tried both radios and ROM's available (stock) and the same problem exists.
I'm going to return the phone as-is to the customer with the issue partly unresolved, mainly because it does connect voice and MMS, just the data has issues.
Any ideas before I give him the phone back?
serialteg said:
Hi guys,
Seems like I'm getting 4G data drops off T-Mobile. It connects for like, 7 seconds, then drops, then connects again. I've tried both radios and ROM's available (stock) and the same problem exists.
I'm going to return the phone as-is to the customer with the issue partly unresolved, mainly because it does connect voice and MMS, just the data has issues.
Any ideas before I give him the phone back?
Click to expand...
Click to collapse
when I first upgraded to ICS from Kies, I was having the same issue.I put it in airplane mode, rebooted, and removed airplane mode and it worked after that.
jparnell8839 said:
when I first upgraded to ICS from Kies, I was having the same issue.I put it in airplane mode, rebooted, and removed airplane mode and it worked after that.
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Click to collapse
Thank you for your reply! I will try that now.
There is a Zip that was created on the G2x forums that fixed the data drops on 4.0.4. O wonder if it would work for our phone given that it's a APN configuration. Hmmm...
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Unfortunately, I still have the issue. I will return this cellphone to the customer and recommend talking to T-Mobile support or directly to the manufacturer. Thanks!
Bulletblitz27 said:
There is a Zip that was created on the G2x forums that fixed the data drops on 4.0.4. O wonder if it would work for our phone given that it's a APN configuration. Hmmm...
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Click to expand...
Click to collapse
I did not try that!
serialteg said:
I did not try that!
Click to expand...
Click to collapse
let us know of your results if you do
serialteg said:
I did not try that!
Click to expand...
Click to collapse
Go download it from the G2x forums and let us know how it went. Make sure to backup first, just in case.
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Update: The creator of the APN fix confirmed that it should work on other T-Mobile phones. Has anyone tried it?
This is the link to the ROM, but obviously just scroll down and download the APN fix if you're having data drops and let us know how it goes:
http://forum.xda-developers.com/showthread.php?t=1762647
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---------- Post added at 02:34 AM ---------- Previous post was at 02:22 AM ----------
Almost forgot, the APN fix is ONLY for T-Mobile users. So don't flash if you're on Straight Talk.
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Yesterday my T-Mobile Nexus 5 completely lost signal. No matter what I do I can't get it to come back. Its showing -91dbm signal strength, but says emergency calls only on the lock screen. Any time I try connecting to T-Mobile network it says can't connect. Try again later.
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hows your sim card? you try it in another phone, or your phone with another sim? have you called your provider, maybe its your account?
I have tried everything other than contacting T-Mobile. I just came from an iPhone 5c to this Nexus, but that's never mattered before.
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John_Minfuse said:
I have tried everything other than contacting T-Mobile. I just came from an iPhone 5c to this Nexus, but that's never mattered before.
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calling tmo is what i would have done first.
if you stuck in your sim(properly), and are getting an only emergency calls only, that means you either stuck the sim in wrong, the sim is dead, or you have an issue with your service.
Have you tried going to Network Operators? Let it scan and click T-Mobile.
Also, Preferred Network Type, change that to 2G. You may have bad reception at the moment and that's happening. In my house when I go downstairs in the bathroom, my reception hits rock bottom and Wi-Fi is a must.
I remember having this on my first n5. I had to flash back stock ROM and clear everything to solve it. Since then never encountered it again.
Many ppl have complained of it. There is even a bug report logged at Google concerning it.
Try flashing the factory image with fastboot or if you are stock, just factory reset and see.
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Where did you buy the phone from?
T-Mobile?
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