Ok so I got the Infuse today. Go ME! The screen is sooo much better than my captivate's, if that's possible.
So I take the SIM card out of my old Captivate that I got this time last year. I have the 2GB plan for it. But only now, my Infuse 4g has no data connection even after letting sit for a few minutes.
I did some looking around here at different APN settings and they didn't seem to do anything except cut off my Phone service. Some other people suggested my data plan might not be up to par. But I have a data plan for the Captivate that I activated when I got that phone. Are the phone's data plans really that different that I have to call AT&T to resolve it?
The phone is totally stock, no flashes done to it, hasn't had root attempted on it yet. Brand New out of the box.
You have to call att to have it switched from 3g to 4g I had the same problem they had me give them some numbers and put some numbers in my phone then everything worked.
Sent from my SGH-I997 using XDA App
Ah. Thanks then, that should be easy enough then. Too bad its today though, even the non US tech support is closed till tomorrow.
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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1991mustang50 said:
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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Click to expand...
Click to collapse
Im pretty sure that dont make a difference. I still use my sim from when the razr was still in att. But anything is possible
Sent from my SGH-I997 using xda premium
Call them and have them switch the data plan. I had the same issue. You don't need a new sim or even add anything to the settings. Its also no price change.
Sent from my SGH-I997 using XDA App
Yup, happened to me. Switched from a BB Bold, att had to switch my plan at no charge.
You don't have to call and switch...I came from a 3g phone to this one with no issues...you have to put your sim card in you may have to reboot a couple times for it to recognize it....it worked for me
Sent from my SAMSUNG-SGH-I997 using xda premium
press and hold power button ..make sure data mode is on ..(or is this only if youre rooted)?
did you get it through att with a new contract.. they would have sent you a new sim??
i used my new sim when i first got mine when upgrading from captivate.. dont know if old sim worked or not i just switched it when i got the phone.
what firmware came on your phone?? must know!!
Go to settings>mobile networks >apn settings and see if you have an apn ....it may have been deleted by accident...happened on my daughters captivate....easy fix...just add the apn ....
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Related
OK so I need some help . . . . . after flashing a new ROM/kernel, I noticed that my network service was insanely poor. I thought it had to do with the new ROM but now after I have tried every which way of flashing and reflashing, I still have the issue. I used Speedtest to see what kind of DL speeds I was getting and I am usually in double digit kbps, 114kbps is my top. My wifes Acclaim regularly gets 600+ to the same server. Does anyone have any suggestions of what I may have screwed up or how I can go about fixing it? Everything works fine in WiFi btw.
Thanks in advance.
Fixed: Somehow I managed to get knocked off my 3G service. Called USCC tech support and they were able to turn it back on for me.
JayRHamlin said:
OK so I need some help . . . . . after flashing a new ROM/kernel, I noticed that my network service was insanely poor. I thought it had to do with the new ROM but now after I have tried every which way of flashing and reflashing, I still have the issue. I used Speedtest to see what kind of DL speeds I was getting and I am usually in double digit kbps, 114kbps is my top. My wifes Acclaim regularly gets 600+ to the same server. Does anyone have any suggestions of what I may have screwed up or how I can go about fixing it? Everything works fine in WiFi btw.
Thanks in advance.
Click to expand...
Click to collapse
Try updating your prl. Dial *228 when at home and not roaming. Follow the prompts and wait for it to update. Should help and really can't hurt.
Sent from my SCH-I500 using XDA App
Yeah I tried that. No dice. Thanks for your suggestion though.
Maybe it's a hardware issue?
Sent from my SCH-I500 using XDA App
Is it even possible to "break" something like this by flashing new roms or kernels? Everywhere I used to have 3G service I now just have 1x.
Sent from my SCH-I500 using XDA App
Dial 911 seriously and hang up
Sent from my SCH-I500 using XDA App
What? That's crazy talk.
Sent from my SCH-I500 using XDA App
Yeahhh it puts the phone in emergency mode and does some voodoo magic. I've heard of multiple people doing it.
Edit:
JayRHamlin said:
Is it even possible to "break" something like this by flashing new roms or kernels?
Click to expand...
Click to collapse
Absolutely.
add144 said:
Yeahhh it puts the phone in emergency mode and does some voodoo magic. I've heard of multiple people doing it.
Edit:
Absolutely.
Click to expand...
Click to collapse
I called 911 and it didn't work. The 911 operator didn't have any ideas either.
Well it's starting to look like I should start think about buying a new phone. I have tried everything within my ability and nothing. In a last ditch effort, where could I find a flashable radio that I could use just to make sure it is installed correctly?
Sent from my SCH-I500 using XDA App
Try going back to 2.1 and see how the data is. I somehow got a new prl when I flashed aosp and my girlfriends phone is on an earlier version. We both did the *228 and hers stays at 15108 mine stays at 15110. There is supposed to be a way to manually update our roll back prl. Idk wish I did
Sent from my SCH-I500 using XDA App
stephenj37826 said:
Try going back to 2.1 and see how the data is. I somehow got a new prl when I flashed aosp and my girlfriends phone is on an earlier version. We both did the *228 and hers stays at 15108 mine stays at 15110. There is supposed to be a way to manually update our roll back prl. Idk wish I did
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
I did flash back to 2.1 and the data issues remain. The PRL on my phone and my wife's Acclaim are both 15110, but she gets 3G service and I don't. It also takes over a minute for my 1x service to load after turning off wifi. Also, If I force EVDO, I will get a "3G" banner at the top of the screen, but data does not work and the banner eventually goes away.
Additionally, is it normal to get a Verizon voice when you *228 while roaming? Because that is what I got when I was roaming yesterday. I have to believe that flashing Fascinate software has something to with it.
You could check the efs clear box in odin. I know it has something to do with service. I did that once in my vibrant by mistake. Are you dialing 911 in your home area? It needs to be in a uscc home area same with *228. The efs clear might break your phone worse so.......
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stephenj37826 said:
You could check the efs clear box in odin. I know it has something to do with service. I did that once in my vibrant by mistake. Are you dialing 911 in your home area? It needs to be in a uscc home area same with *228. The efs clear might break your phone worse so.......
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
I'm willing to try almost anything at this point. How does the "EFS Clear" work in Odin? Does anyone know exactly what it does?
Send elijahblake a pm he had the same issue
Sent from my SCH-I500 using XDA App
JayRHamlin said:
Additionally, is it normal to get a Verizon voice when you *228 while roaming? Because that is what I got when I was roaming yesterday. I have to believe that flashing Fascinate software has something to with it.
Click to expand...
Click to collapse
Yes, which is why I said do it while NOT roaming. If you completed the *228 while roaming on Verizon you basically connected your phone to their network not USCC's.
akellar said:
Yes, which is why I said do it while NOT roaming. If you completed the *228 while roaming on Verizon you basically connected your phone to their network not USCC's.
Click to expand...
Click to collapse
I did the *228 at home while not roaming. When I got the Verizon thing while roaming I just hung up I never went through any kind of programming. This was well after things went awry anyways.
I believe this all started a few days ago when I tried flashing the ComaVolt kernel. I got a boot loop and had to do a battery pull. I then flashed dfgas's superclean port and I thought everything was working fine until I got out of wifi the next day and noticed my network service was aweful.
Go back to di14 and do the *228 and dial 911
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stephenj37826 said:
Go back to di14 and do the *228 and dial 911
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Tried it . . . still no worky.
Do you have a belief plan? If so flash it to stock with odin and take the phone in and tell them to give you a new one. Even if you don't have a belief plan I would flash it ti stock and take it in telling them it's defective. worth a shot. Sorry that nothing is working for you bud.
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droidzach said:
Do you have a belief plan? If so flash it to stock with odin and take the phone in and tell them to give you a new one. Even if you don't have a belief plan I would flash it ti stock and take it in telling them it's defective. worth a shot. Sorry that nothing is working for you bud.
Sent from my SCH-I500 using XDA Premium App
Click to expand...
Click to collapse
I do have a belief plan but I bought the phone on Ebay a few months back. I was just out for a bit and the banner at the top would go into "3G" but while it was like that I had no network connection. Somehow I pooched my 3G radio I guess. Maybe I'll call tech support and see if they can help. Everyone I have ever talked to over there has been really good so maybe it's worth a try.
Powered up phone today.. have the 4glte light and bars but no data.. been back and forth to Att&t store.. changed SIM card and they are telling me about a "switch" ? Guy was saying this has happened before.. will wait till tomorrow and see what happens.. Phone has been working flawless thus far.. rooted and DaG's awesome kernel...
Has this happened to anybody here? phone works fine, but can't get any network.
Go in to settings make sure you have Data enable under wireless/ network.
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Dxtra said:
Go in to settings make sure you have Data enable under wireless/ network.
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Click to expand...
Click to collapse
It is... Im a noob but not that NOOB. lol
Lol thats good. You said your sim was switched? Id call att and talk to them on the phone and tell them your delima ... make sure that your data was properly provishioned . Forget the people at the store talk to a tech on the phone
silver03wrx said:
Lol thats good. You said your sim was switched? Id call att and talk to them on the phone and tell them your delima ... make sure that your data was properly provishioned . Forget the people at the store talk to a tech on the phone
Click to expand...
Click to collapse
Oh I did that.. they are worse than the fools at the store.. lol
Sim card was switched so must go thru the switch to have lte data enabled and enabled to your account. Also, unfreeze your visual voicemail.
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GalaxySkyrocket500 said:
Powered up phone today.. have the 4glte light and bars but no data.. been back and forth to Att&t store.. changed SIM card and they are telling me about a "switch" ? Guy was saying this has happened before.. will wait till tomorrow and see what happens.. Phone has been working flawless thus far.. rooted and DaG's awesome kernel...
Has this happened to anybody here? phone works fine, but can't get any network.
Click to expand...
Click to collapse
What version of da G's kernel are you using?
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iOSlulz said:
Sim card was switched so must go thru the switch to have lte data enabled and enabled to your account. Also, unfreeze your visual voicemail.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
mr_clean5953 said:
What version of da G's kernel are you using?
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Click to expand...
Click to collapse
0.3 Kernal.. stock rom.. got 6500 AntuTU
GalaxySkyrocket500 said:
Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
Click to expand...
Click to collapse
Are you on da G's .4 kernel? If so switch back to stock kernel I had the same issue on that kernel
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mr_clean5953 said:
Are you on da G's .4 kernel? If so switch back to stock kernel I had the same issue on that kernel
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Click to expand...
Click to collapse
No.. I am on the 0.3 kernal. had it for a week and half or so.. no issues till today.
GalaxySkyrocket500 said:
Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
Click to expand...
Click to collapse
You didn't get it on black Friday, really busy days gets the queue quite long for activations or data changes.
Did u unfreeze your visual voicemail yet?
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iOSlulz said:
You didn't get it on black Friday, really busy days gets the queue quite long for activations or data changes.
Did u unfreeze your visual voicemail yet?
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I got this phone 3 weeks ago... I did unfreeze that app... still nothing.
Reboot
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iOSlulz said:
Reboot
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Click to expand...
Click to collapse
I did a million times.. take battery out.. etc.. rebooted via cvm as well..
I might dump this and get a Galaxy s2 and have fun..
Still no data.. its been over 12 hours without any data...
Should I have purchased the Galaxy s2 instead?
Same thing happens to me today, I flashed back to stock and nothing, also changed sim card and re-register the IMEI, AT&T tech support on phone find there are a problem with APN "pta" because he create a "phone" APN and bring back 4g data but no LTE, it looks like we have some type of problem on the "pta" signal.
matrox00612 said:
Same thing happens to me today, I flashed back to stock and nothing, also changed sim card and re-register the IMEI, AT&T tech support on phone find there are a problem with APN "pta" because he create a "phone" APN and bring back 4g data but no LTE, it looks like we have some type of problem on the "pta" signal.
Click to expand...
Click to collapse
Wow.. I'm glad I'm not crazy.. this sucks... I hope this Lte is not a smoke and mirror show... I have replaced the sim card, talked with every tech on the phone, reflashed to stock..nothing as well.
I am going back tomorrow to Att&t store to either get a refund or get a S2.
please, create an APN just to verified we are on the same boat.
Name: ATT
APN: phone
MCC: 310
MNC: 410
Authentication: none
APN type: Internet
leave in blank any thing else
report back
Thanks
Hey i'm one of those "fools" in the store haha
Make sure your imei is correct i'm the system as that dictates what data features you have. Also make sure they gave you a 4g lte compatible Sim.
Sent from my SAMSUNG-SGH-I727 using XDA App
This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
Sent from my SAMSUNG-SGH-I727 using xda premium
When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
Sent from my SAMSUNG-SGH-I727 using xda premium
Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
Sent from my SAMSUNG-SGH-I727 using xda premium
Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
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Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
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any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
Click to expand...
Click to collapse
---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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junowhoo said:
First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
That sounds like either a Verizon problem, or sometimes your phone wants to revert to an evdo state if it can't get a 3g or 4g signal.
Download the phone info app, and open it and click device information, make sure it says lte/cdma/evdo and not evdo only.
Sometimes the setting won't stick, so in that case I would either flash a new rom or go back to stock with Odin, ota update, and reroot again.
If it says lte/cdma/evdo, then I think it has something to do with verizons end.
Sent from my SCH-I535 using Tapatalk 2
Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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junowhoo said:
Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Pulling your SIM helped your phone to relock onto Verizon towers. It just essentially resetted the prl, glad you got it working fairly easily.
Sent from my SCH-I535 using Tapatalk 2
Not exactly, because my s3 for some reason got 4g and 3g when I inserted my friends SIM card onto mine but on his s3, his data was acting like mine because he had my SIM in his s3... so that draws me in one conclusion, my SIM is damaged
Sent from my SCH-I535 using xda app-developers app
So I updated my prl and profile yesterday, and since then I have no lte connection. So far I completely wiped and reinstalled my rom, tried to reactivate service, cleared my apns and installed Sprints apn file... I'm at a loss as to what to do, any advice?
I'm in the same boat.. Did you ever find a fix?
I haven't, tried everything I know to try... I'm wondering if it's an issue with sprint...
Well the girlfriend hasn't complained about her N5 yet. I've tried a new modem , APN, field test and *#*#4636#*#*
Lost LTE on Sprint yesterday too after just rebooting my phone. I've done everything thing I can think of to get it back and nothing. Just get a empty triangle until it gives up and goes to 3G. Stopped at Sprint today to see if they had a SIM card, so I could see if my SIM card was corrupted before buying a new phone. Of course, they didn't because Sprint stores are the most useless places on Earth. Was thinking about how I wanted to go about buying a new phone, but now this seems like it might not be an isolated incident.
For those that are wondering, so far I have:
- updated prl/profile
- turned radio off and on
- reflashed the radio
- factory reset fresh install
- factory reset fresh install and flash the old sprint fix .zip (figured I'd try it for the hell of it)
- Went to a Sprint store to see if they had a different SIM to try (they didn't)
Really need to figure out if this is a hardware issue, SIM issue, or something stupid that Sprint did. I was leaning towards hardware, but if a few people from Sprint all had this happen to them on the same day...
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm kinda relieved I'm not alone though
Mines working now.. Must of been something on sprints side
Mine is back too. Phew.
Sent from my Nexus 5 using XDA Premium 4 mobile app
---------- Post added at 07:06 PM ---------- Previous post was at 07:05 PM ----------
Thanks for making me wipe my phone Sprint!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Mine is also back
So that was weird... LTE dropout specific to the Nexus 5 on Sprint. At least it came back before I went out and bought a new phone.
Sent from my Nexus 5 using XDA Premium 4 mobile app
It may be all triband devices, no way to confirm...
I can't seem to make any phone calls, but I have data. Damn this is weird
JoJo Dean said:
I can't seem to make any phone calls, but I have data. Damn this is weird
Click to expand...
Click to collapse
Tried mine, can make calls and still have LTE.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Well that's weird for me then. I can get on here from my phone yet I can't call my voicemail.. They must be upgrading something
Any of you guys think data speeds picked up a bit since this happened? Could just be a fluke, but I'm getting faster download speeds ATM.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Mine seems to be faster too, especially inside