No 4g or 3g Data? - Verizon Samsung Galaxy S III

First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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junowhoo said:
First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
That sounds like either a Verizon problem, or sometimes your phone wants to revert to an evdo state if it can't get a 3g or 4g signal.
Download the phone info app, and open it and click device information, make sure it says lte/cdma/evdo and not evdo only.
Sometimes the setting won't stick, so in that case I would either flash a new rom or go back to stock with Odin, ota update, and reroot again.
If it says lte/cdma/evdo, then I think it has something to do with verizons end.
Sent from my SCH-I535 using Tapatalk 2

Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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junowhoo said:
Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Pulling your SIM helped your phone to relock onto Verizon towers. It just essentially resetted the prl, glad you got it working fairly easily.
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Not exactly, because my s3 for some reason got 4g and 3g when I inserted my friends SIM card onto mine but on his s3, his data was acting like mine because he had my SIM in his s3... so that draws me in one conclusion, my SIM is damaged
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Related

[Q] Newly Unboxed Phone has no data

Ok so I got the Infuse today. Go ME! The screen is sooo much better than my captivate's, if that's possible.
So I take the SIM card out of my old Captivate that I got this time last year. I have the 2GB plan for it. But only now, my Infuse 4g has no data connection even after letting sit for a few minutes.
I did some looking around here at different APN settings and they didn't seem to do anything except cut off my Phone service. Some other people suggested my data plan might not be up to par. But I have a data plan for the Captivate that I activated when I got that phone. Are the phone's data plans really that different that I have to call AT&T to resolve it?
The phone is totally stock, no flashes done to it, hasn't had root attempted on it yet. Brand New out of the box.
You have to call att to have it switched from 3g to 4g I had the same problem they had me give them some numbers and put some numbers in my phone then everything worked.
Sent from my SGH-I997 using XDA App
Ah. Thanks then, that should be easy enough then. Too bad its today though, even the non US tech support is closed till tomorrow.
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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1991mustang50 said:
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Im pretty sure that dont make a difference. I still use my sim from when the razr was still in att. But anything is possible
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Call them and have them switch the data plan. I had the same issue. You don't need a new sim or even add anything to the settings. Its also no price change.
Sent from my SGH-I997 using XDA App
Yup, happened to me. Switched from a BB Bold, att had to switch my plan at no charge.
You don't have to call and switch...I came from a 3g phone to this one with no issues...you have to put your sim card in you may have to reboot a couple times for it to recognize it....it worked for me
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press and hold power button ..make sure data mode is on ..(or is this only if youre rooted)?
did you get it through att with a new contract.. they would have sent you a new sim??
i used my new sim when i first got mine when upgrading from captivate.. dont know if old sim worked or not i just switched it when i got the phone.
what firmware came on your phone?? must know!!
Go to settings>mobile networks >apn settings and see if you have an apn ....it may have been deleted by accident...happened on my daughters captivate....easy fix...just add the apn ....
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All incoming calls going straight to voicemail

This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
Sent from my SAMSUNG-SGH-I727 using xda premium
When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
Sent from my SAMSUNG-SGH-I727 using xda premium
Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
Sent from my SAMSUNG-SGH-I727 using xda premium
Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
Sent from my SAMSUNG-SGH-I727 using xda premium
Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
Sent from my SAMSUNG-SGH-I727 using xda premium
any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
Click to expand...
Click to collapse
---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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Unable to get 4g back after using Phone App.

I selected the (CDMA auto PRL) for 3g only then didn't like it so i wanted to switch back but it would not let me. so now i'm stuck on 3g selected (CDMA auto PRL) every time I try to switch the setting to something else it just reverts back. Did anyone else have this issue? Please is their a fix? I need help to get the 4g back on my phone. (Galaxy S3 Verizon, rooted)
I had to reset the phone and install a different rom to make mine work. Hopefully that helps.
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I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
4ktvs said:
I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
Click to expand...
Click to collapse
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
Sent from my SCH-I535 using Tapatalk 2
I had this issue and flashed a stock rooted Rom then used airplane mode and it came back. I highly advise against using that app
r1_2fast4u said:
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
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Click to expand...
Click to collapse
The same thing happened on my non-rooted Verizon S3 after using Phone Info app. Verizon tech said my phone was defective. When I went into Best Buy, they started switching my phone to a new S3 and it still did it...found it was the sim card. After I got a new one, it's been working ever since.
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
For the millionth time avoid the beans rom and the jellybomb theme.
VERIZON GALAXY S 3
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
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xsteven77x said:
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
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Click to expand...
Click to collapse
That menu is how I ****in' ripped off VZW and their tethering app for the longest time with my old X2 before I got pissed off at it's random disconnects and just started using wifi tether for root users.
Ahhh.. the memories. Good times.
idk if this is the same but i used the phone info app on my fascinate and changed it and couldnt get 3g so i went to mobile networks under wireless and networks
in settings and clicked data enabled
I haven't had any problems with the phone info app! Use it daily and it's never gotten stuck on 3g.
Sent from my SCH-I535 using Tapatalk
does Re-provision code work with 4.1.1????
droidstyle said:
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
Click to expand...
Click to collapse
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
Brocain said:
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
Click to expand...
Click to collapse
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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Click to expand...
Click to collapse
Same... once I've changed to 3g you need to flip it back to global as kOadmunk described
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k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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Click to expand...
Click to collapse
+1
It's a new setting in JB and this is the only way to fix it.
Sent from my SCH-I535 using Tapatalk 2
There are times it won't switch for me till I go into the more options to mobile network and switch to late or global
Sent from my SCH-I535 using Tapatalk 2
still not working
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
Brocain said:
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
Click to expand...
Click to collapse
Id say delete the phone info app or wait until it's updated to be compatible with jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
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cell128 said:
Id say delete the phone info app or wait until it's updated to be Co mpatible with th jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
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Click to expand...
Click to collapse
Ok, so if I delete the app is my phone still stuck in 3g mode somewhere in else in the phone then? I guess what I mean is does deleting app force the phone to run off the APN settings? And if this still doesn't work can I use the re-provision code ( *2767*3855#) that I saw earlier in the thread? Finally is there a way to simply check if my SIM card is screwed?

Very poor DBm, asu and WiFi signal after JTAG service.

I just got my phone back from mobiletechvideos JTAG service. Since then, my phone struggles to hold WiFi and 3g. It very rarely pulls 4g. I have tried a factory reset. Also restored my IMEI backup just in case. I have an extra micro sim arriving today. I'm just wondering if I could be missing something simple or is my phone royally screwed?
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Dc4479 said:
I just got my phone back from mobiletechvideos JTAG service. Since then, my phone struggles to hold WiFi and 3g. It very rarely pulls 4g. I have tried a factory reset. Also restored my IMEI backup just in case. I have an extra micro sim arriving today. I'm just wondering if I could be missing something simple or is my phone royally screwed?
Sent from my SCH-I535 using XDA Premium HD app
Click to expand...
Click to collapse
Sounds like your radio.
They probably updated your baseband to MF1, I'd try to use mb1 firmware to see if that fixes your reception problem.
Sent from my SCH-I535 using Tapatalk 2
Thanks for the fast response! I flashed the MB1 firmware and still have poor signal. I'm starting to get depressed as this went from the best phone I've ever owned to the worst.
Sent from my Nexus 7 using XDA Premium HD app
I did take the phone apart and found that the WiFi connection was loose. I corrected that. I started the phone back up and held the Sim card down in the slot while booting and the phone miraculously got 41asu.....for about 5 minutes and now its holding at a steady 2asu. So, would there definitely be something wrong with the Sim card? Or could the Sim port be going as well? Is there a way to test the Sim connectivity in the phone settings?
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Dc4479 said:
I did take the phone apart and found that the WiFi connection was loose. I corrected that. I started the phone back up and held the Sim card down in the slot while booting and the phone miraculously got 41asu.....for about 5 minutes and now its holding at a steady 2asu. So, would there definitely be something wrong with the Sim card? Or could the Sim port be going as well? Is there a way to test the Sim connectivity in the phone settings?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
The lower the asu the better, in contrast to a higher dbm is a better signal.
2 asu is a pretty strong signal, you should be around -80 dbm.
Edit; Nevermind I mixed it up, a higher asu is better. I still think it's radio related though, but changing your sim card is an easy potential fix.
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Well....sim card didn't work. Next I'm going to Odin back to pure stock and see if that helps. I'm starting to think it may be something in the NV items or hardware related. Hope I'm wrong though.
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Did you contact them? I'm curious to see what they say.
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bobAbooE said:
Did you contact them? I'm curious to see what they say.
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Click to expand...
Click to collapse
"MobileTechVideos.COM Said:
Hi David,
Often times when devices become bricked, it results in your NV items being damaged and causes this problem. Here is a guide that highlights this issue, and will tell you how to remedy the situation.
http://rootzwiki.com/topic/32397-tutorial-imei-backup-nv-with-qpst-us-variants/"
ugh. I really dont want to go messing around with the NV items if that is the case. Im in the process of flashing with ODIN now. I'll update if that works or not.
What is your IEM Showing?
If its been erased, then ODIN to stock firmware probably won;t fix that,
but, have you check your mobile network setting to see if you are on the correct network?
If you are with Verizon it should be set to CDMA, not GSM.
DigitalMD said:
What is your IEM Showing?
If its been erased, then ODIN to stock firmware probably won;t fix that,
but, have you check your mobile network setting to see if you are on the correct network?
If you are with Verizon it should be set to CDMA, not GSM.
Click to expand...
Click to collapse
my IMEI and MEID are both good. The mobile network settings are correct
Dc4479 said:
my IMEI and MEID are both good. The mobile network settings are correct
Click to expand...
Click to collapse
Software is not intermittent. Hardware can be. You may have a broken or loose antenna cable or connector inside the phone.
DigitalMD said:
Software is not intermittent. Hardware can be. You may have a broken or loose antenna cable or connector inside the phone.
Click to expand...
Click to collapse
Found it!!!!! I took the phone apart one last time and found that one of the antenna contacts was bent and not touching the backplate. I bent it back and I'm getting perfect signal. Thank you guys for the input and feedback!
Sent from my SCH-I535 using XDA Premium HD app
Hi David,
I'm glad to hear you resolved this issue. This is quite surprising as the S3 is relatively easy to work on internally and we had never had this issue after working on one. I'll take note of this in case it's ever observed in the future. In the mean time, anyone ever having a questions regarding their order, just call us at 657-444-JTAG. Rock on buddy!
-Josh
Dc4479 said:
Found it!!!!! I took the phone apart one last time and found that one of the antenna contacts was bent and not touching the backplate. I bent it back and I'm getting perfect signal. Thank you guys for the input and feedback!
Sent from my SCH-I535 using XDA Premium HD app
Click to expand...
Click to collapse
Dc4479 i need your help now lol @@
my s2 is having the same problem as yours .. but when i went in and check the string, it seems to be okay .they are both connected .. but after rebooting i still get the same signal as before .. why?
please help me

Only able to get 3g

Just got my replacement in the mail and i cannot connect to 4g. My s3 I had replaced had 4g every where I went..
I haven't done anything to the phone its just been on 3g since out of the box.
My network mode is on CDMA/LTE so I should have 4g
Verizon walked me thought the trouble shooting nothing worked.
Any suggestions guys? Have any clue what the problem could be?
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Terry_blair said:
Just got my replacement in the mail and i cannot connect to 4g. My s3 I had replaced had 4g every where I went..
I haven't done anything to the phone its just been on 3g since out of the box.
My network mode is on CDMA/LTE so I should have 4g
Verizon walked me thought the trouble shooting nothing worked.
Any suggestions guys? Have any clue what the problem could be?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
What version of software is installed?
Vrlf2
Sent from my SCH-I535 using Tapatalk 2
Vrbmf1
Sent from my SCH-I535 using Tapatalk 2
Just for kicks, I would turn on airplane mode and let sit a second then turn it back off and see if it does any good. If not power off, pull battery, sim, sdcard let sit for 30 secs to a min with nothing installed. Then put sim, sd, and battery back in and restart. The 4g data is refreshed with the sim being pulled.
Good luck,
bbolton_98
Cruzin' tha Galaxy SIII via Obsessed Rom / "INAPPROPRIATE" Kernel
I did it, didn't work
Sent from my SCH-I535 using Tapatalk 2
Just to check you are Verizon? If so under about device just below prl there is a eri it should be 5 anything else will cause trouble. Are you on stock rom, rooted, unlockef bootloader?
Cruzin' tha Galaxy SIII via Obsessed Rom / "INAPPROPRIATE" Kernel
Its 5, I'm on stock
And yes im on verizon
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Go to Verizon get a new SIM card and its done
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New sim fixed the problem
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