Only able to get 3g - Verizon Samsung Galaxy S III

Just got my replacement in the mail and i cannot connect to 4g. My s3 I had replaced had 4g every where I went..
I haven't done anything to the phone its just been on 3g since out of the box.
My network mode is on CDMA/LTE so I should have 4g
Verizon walked me thought the trouble shooting nothing worked.
Any suggestions guys? Have any clue what the problem could be?
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Terry_blair said:
Just got my replacement in the mail and i cannot connect to 4g. My s3 I had replaced had 4g every where I went..
I haven't done anything to the phone its just been on 3g since out of the box.
My network mode is on CDMA/LTE so I should have 4g
Verizon walked me thought the trouble shooting nothing worked.
Any suggestions guys? Have any clue what the problem could be?
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Click to collapse
What version of software is installed?

Vrlf2
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Vrbmf1
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Just for kicks, I would turn on airplane mode and let sit a second then turn it back off and see if it does any good. If not power off, pull battery, sim, sdcard let sit for 30 secs to a min with nothing installed. Then put sim, sd, and battery back in and restart. The 4g data is refreshed with the sim being pulled.
Good luck,
bbolton_98
Cruzin' tha Galaxy SIII via Obsessed Rom / "INAPPROPRIATE" Kernel

I did it, didn't work
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Just to check you are Verizon? If so under about device just below prl there is a eri it should be 5 anything else will cause trouble. Are you on stock rom, rooted, unlockef bootloader?
Cruzin' tha Galaxy SIII via Obsessed Rom / "INAPPROPRIATE" Kernel

Its 5, I'm on stock
And yes im on verizon
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Go to Verizon get a new SIM card and its done
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New sim fixed the problem
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Related

All incoming calls going straight to voicemail

This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
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When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
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Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
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Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
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Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
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any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
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Click to collapse
---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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Unable to get 4g back after using Phone App.

I selected the (CDMA auto PRL) for 3g only then didn't like it so i wanted to switch back but it would not let me. so now i'm stuck on 3g selected (CDMA auto PRL) every time I try to switch the setting to something else it just reverts back. Did anyone else have this issue? Please is their a fix? I need help to get the 4g back on my phone. (Galaxy S3 Verizon, rooted)
I had to reset the phone and install a different rom to make mine work. Hopefully that helps.
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I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
4ktvs said:
I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
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Click to collapse
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
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I had this issue and flashed a stock rooted Rom then used airplane mode and it came back. I highly advise against using that app
r1_2fast4u said:
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
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The same thing happened on my non-rooted Verizon S3 after using Phone Info app. Verizon tech said my phone was defective. When I went into Best Buy, they started switching my phone to a new S3 and it still did it...found it was the sim card. After I got a new one, it's been working ever since.
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
For the millionth time avoid the beans rom and the jellybomb theme.
VERIZON GALAXY S 3
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
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xsteven77x said:
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
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That menu is how I ****in' ripped off VZW and their tethering app for the longest time with my old X2 before I got pissed off at it's random disconnects and just started using wifi tether for root users.
Ahhh.. the memories. Good times.
idk if this is the same but i used the phone info app on my fascinate and changed it and couldnt get 3g so i went to mobile networks under wireless and networks
in settings and clicked data enabled
I haven't had any problems with the phone info app! Use it daily and it's never gotten stuck on 3g.
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does Re-provision code work with 4.1.1????
droidstyle said:
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
Click to expand...
Click to collapse
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
Brocain said:
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
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Click to collapse
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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Same... once I've changed to 3g you need to flip it back to global as kOadmunk described
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k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
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+1
It's a new setting in JB and this is the only way to fix it.
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There are times it won't switch for me till I go into the more options to mobile network and switch to late or global
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still not working
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
Brocain said:
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
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Id say delete the phone info app or wait until it's updated to be compatible with jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
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cell128 said:
Id say delete the phone info app or wait until it's updated to be Co mpatible with th jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
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Ok, so if I delete the app is my phone still stuck in 3g mode somewhere in else in the phone then? I guess what I mean is does deleting app force the phone to run off the APN settings? And if this still doesn't work can I use the re-provision code ( *2767*3855#) that I saw earlier in the thread? Finally is there a way to simply check if my SIM card is screwed?

Persistent Data Connection Problem

So, it's been more than a month now since I have not been able to get a solid 3G connection in my area where there is no 4G. Last time I asked no one was really able to help, so I thought I try again. If I turn on my data, it usually takes a while for it to connect and once it does, it stays connected for about 30 seconds to a minute. Sometimes it's longer, but it always drops eventually. Sometimes it has the 3G icon, but nothing happens still. It's a beezy to try and send or receive a picture message. The only time I ever use Internet now is if I have Wifi. I sent it into Samsung, got it back more than a week later and all they did was take the update the GS3 received while they had it. It seems as though if I'm in a 4G area, the data works fine, but other than that, it's almost nonexistent. Can anyone help me, please?
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I don't know what to say bro. Is it just your area? How does your phone do on other areas? If it works in other areas then it's just bad service in your area? How does someone else's phone act around your house. You should compare it to another phone and see if that one loses data.
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musclehead84 said:
I don't know what to say bro. Is it just your area? How does your phone do on other areas? If it works in other areas then it's just bad service in your area? How does someone else's phone act around your house. You should compare it to another phone and see if that one loses data.
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I have 6 other people in my family and all of them live either in my house or down the street and we're all on Verizon. Their service is fine. I say it has to do with something with the phone.
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have you tried switching you mobile network to just ehrpd? some people ive read have had issues with the 3g/4g handoff
nygrik said:
have you tried switching you mobile network to just ehrpd? some people ive read have had issues with the 3g/4g handoff
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Idk if I'm thinking of the same thing as what you're talking about, but explain what you mean, please. In settings, correct?
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Lame man. My issues were terrible until I switched to synergy. I'm on the he modem now but have had luck with lg1 as well. HD was **** on my phone.
Have you tried any modem swaps? Comparing service on hour Samsung to say a Motorola or an iPhone will make you pull your hair out. I fell into it as well. My wife's iPhone wouldnt drop 3g and my old Motorola got great service in the same spot my s3 would drop signal/go to 1x.
Things really got ****ed up when I went to an area with 4g. Watching my phone, with 4 bars of 4g drop to 3g then to 1x, to no service at all for a few minutes then repeat the process over and over again made me RAGE!
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TheDiabolicaL1 said:
Lame man. My issues were terrible until I switched to synergy. I'm on the he modem now but have had luck with lg1 as well. HD was **** on my phone.
Have you tried any modem swaps? Comparing service on hour Samsung to say a Motorola or an iPhone will make you pull your hair out. I fell into it as well. My wife's iPhone wouldnt drop 3g and my old Motorola got great service in the same spot my s3 would drop signal/go to 1x.
Things really got ****ed up when I went to an area with 4g. Watching my phone, with 4 bars of 4g drop to 3g then to 1x, to no service at all for a few minutes then repeat the process over and over again made me RAGE!
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Well, my issue isn't like that when I'm in a 4G area. That's why it doesn't make any sense. The service here is fine, my phone just doesn't like it. I've tried every modem out there so far, and none have helped.
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Flashed the new JellyBomb ICS ROM from Inc and now my troubles are finally gone! Idk why it's working on this ROM, but I'm not going to question it. I'm just ecstatic it finally works!
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jakereeves31 said:
Flashed the new JellyBomb ICS ROM from Inc and now my troubles are finally gone! Idk why it's working on this ROM, but I'm not going to question it. I'm just ecstatic it finally works!
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Click to collapse
I lied. It was just a fluke
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No 4g or 3g Data?

First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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junowhoo said:
First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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That sounds like either a Verizon problem, or sometimes your phone wants to revert to an evdo state if it can't get a 3g or 4g signal.
Download the phone info app, and open it and click device information, make sure it says lte/cdma/evdo and not evdo only.
Sometimes the setting won't stick, so in that case I would either flash a new rom or go back to stock with Odin, ota update, and reroot again.
If it says lte/cdma/evdo, then I think it has something to do with verizons end.
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Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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junowhoo said:
Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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Pulling your SIM helped your phone to relock onto Verizon towers. It just essentially resetted the prl, glad you got it working fairly easily.
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Not exactly, because my s3 for some reason got 4g and 3g when I inserted my friends SIM card onto mine but on his s3, his data was acting like mine because he had my SIM in his s3... so that draws me in one conclusion, my SIM is damaged
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[Q] 4g issue

Hi I've been having this issue ever since I rooted my phone in mid December I've only been receiving 3g not LTE yesterday I updated my nightly and I had 4g but then I updated my roaming using *228 and my LTE stopped working. Can anyone help with this issue or has seen this issue before?
I have gotten a new 4g sim all the options on the settings look correct
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People reported that if you do *228 you kill your 4G and you need a new SIM card.
Yep you need a new SIM
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Thank you guys I just didn't know because this sim card is new and updating the nightly last night didn't work I had it for a few hours but I wasn't getting very good service so I *228 and right after I did that it stopped working
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Go into a vzw corporate store and get a new sim card its free. They made me activate in store they didn't look at my fone they jst check that it works.

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