Hi I've been having this issue ever since I rooted my phone in mid December I've only been receiving 3g not LTE yesterday I updated my nightly and I had 4g but then I updated my roaming using *228 and my LTE stopped working. Can anyone help with this issue or has seen this issue before?
I have gotten a new 4g sim all the options on the settings look correct
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People reported that if you do *228 you kill your 4G and you need a new SIM card.
Yep you need a new SIM
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Thank you guys I just didn't know because this sim card is new and updating the nightly last night didn't work I had it for a few hours but I wasn't getting very good service so I *228 and right after I did that it stopped working
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Go into a vzw corporate store and get a new sim card its free. They made me activate in store they didn't look at my fone they jst check that it works.
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Ok so I got the Infuse today. Go ME! The screen is sooo much better than my captivate's, if that's possible.
So I take the SIM card out of my old Captivate that I got this time last year. I have the 2GB plan for it. But only now, my Infuse 4g has no data connection even after letting sit for a few minutes.
I did some looking around here at different APN settings and they didn't seem to do anything except cut off my Phone service. Some other people suggested my data plan might not be up to par. But I have a data plan for the Captivate that I activated when I got that phone. Are the phone's data plans really that different that I have to call AT&T to resolve it?
The phone is totally stock, no flashes done to it, hasn't had root attempted on it yet. Brand New out of the box.
You have to call att to have it switched from 3g to 4g I had the same problem they had me give them some numbers and put some numbers in my phone then everything worked.
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Ah. Thanks then, that should be easy enough then. Too bad its today though, even the non US tech support is closed till tomorrow.
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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1991mustang50 said:
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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Im pretty sure that dont make a difference. I still use my sim from when the razr was still in att. But anything is possible
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Call them and have them switch the data plan. I had the same issue. You don't need a new sim or even add anything to the settings. Its also no price change.
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Yup, happened to me. Switched from a BB Bold, att had to switch my plan at no charge.
You don't have to call and switch...I came from a 3g phone to this one with no issues...you have to put your sim card in you may have to reboot a couple times for it to recognize it....it worked for me
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press and hold power button ..make sure data mode is on ..(or is this only if youre rooted)?
did you get it through att with a new contract.. they would have sent you a new sim??
i used my new sim when i first got mine when upgrading from captivate.. dont know if old sim worked or not i just switched it when i got the phone.
what firmware came on your phone?? must know!!
Go to settings>mobile networks >apn settings and see if you have an apn ....it may have been deleted by accident...happened on my daughters captivate....easy fix...just add the apn ....
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This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
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When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
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Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
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Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
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Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
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any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
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---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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Hello! My girlfriend currently has this phone and she's been experience network drop problems. On the T-Mobile support site, it said that upgrading to Gingerbread would fix it, and it did for a few weeks, and then the problem occurred again. I was wondering if anyone else had this problem and fixed it. Thanks!
Have you tried a different sim card? Sometimes the sim is the problem
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She took it to T-Mobile and they said it was the phone's sim card reader that was in the fault. :/
Sucks its still under warranty though right?
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First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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junowhoo said:
First of all, I'm stock and running faux kernel. I started experiencing this problem yesterday when I had no data and I was outside (Where I usually get 4g speeds). Now I either get 1x data speeds or none. Is there any solution for this problem like hard reseting or something
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That sounds like either a Verizon problem, or sometimes your phone wants to revert to an evdo state if it can't get a 3g or 4g signal.
Download the phone info app, and open it and click device information, make sure it says lte/cdma/evdo and not evdo only.
Sometimes the setting won't stick, so in that case I would either flash a new rom or go back to stock with Odin, ota update, and reroot again.
If it says lte/cdma/evdo, then I think it has something to do with verizons end.
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Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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junowhoo said:
Actually I tried something else... I took my sim card out of my s3 and put it into a friends verizon s3 and the data didn't work on his phone but once I put his sim card onto my s3, I had 4g and many speeds I thought never existed. So what does that mean?
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Pulling your SIM helped your phone to relock onto Verizon towers. It just essentially resetted the prl, glad you got it working fairly easily.
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Not exactly, because my s3 for some reason got 4g and 3g when I inserted my friends SIM card onto mine but on his s3, his data was acting like mine because he had my SIM in his s3... so that draws me in one conclusion, my SIM is damaged
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Anyone know these apn settings? To get the LTE data and mms working. Thanks.
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Have you tried this: http://www.straighttalk.com/wps/portal/home/support/apn
andrewt328 said:
Anyone know these apn settings? To get the LTE data and mms working. Thanks.
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Adding onto what eksasol said, you MUST have a new ATT LTE sim, it will NOT work if you have a sim purchased before Sept 13 (when ST launched LTE).
You can get the new sim directly from ST for like 7 bucks last i checked. Good luck!