Radio issues - Nexus S Q&A, Help & Troubleshooting

Well for the past couple days my nexus has been roaming and dropping to 1x is good 3g areas for no reason sometimes the 3g icon disappears all together and I'm not in a roaming area sometimes it just goes blank doesn't even pick up voice anybody else have issues like this any help
Sent from my Nexus S 4G using XDA Premium App

Same here, just started today and if that weren't enough, for me anyway, The International Data Triangle popped on and I have no voice coverage. I flashed back to stock and got the voice back but the data drops in and out. I wondered if there is some sort of outage. Called in and NADA that they are aware of.
Weird.. Might have to send this one back. This will be the second time. PRL and Profile Update fails.
In Minneapolis/St. Paul Btw.

That's my same situation everything exactly its wrks better wen u unroot but rooted sux signal wise I thought I was the only one having this issue I wonder is it just our phones or did da update have sumthn 2 do with it?
Sent from my Nexus S 4G using XDA Premium App

I'm in hinesville GA btw
Sent from my Nexus S 4G using XDA Premium App

Not sure. When I called Sprint, they checked the tower strength, Known issues in the area and found nothing. So they want me to stop into a store and have them look at it. I put the standard recovery back on and locked it back up. Wish me luck.

snoopy1e11 said:
I'm in hinesville GA btw
Sent from my Nexus S 4G using XDA Premium App
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Maybe you were watching the local action at Jennifer's and something in your pocket activated the PRL by mistake? Wink wink.

what radio are you running? try flashing ke5

Yeah, on ke5. They did manage to fix it at the store by erasing some network stuff and reinstalling the ota latest update with their computer. Then they said blah blah blah. I told them thanks a bunch. We will see.
Sent from my Nexus S 4G using XDA Premium App

Sorry for the highjack, Snoopy. Let's get your situation fixed.

Related

[Q] Poor Data Service Need Suggestions

OK so I need some help . . . . . after flashing a new ROM/kernel, I noticed that my network service was insanely poor. I thought it had to do with the new ROM but now after I have tried every which way of flashing and reflashing, I still have the issue. I used Speedtest to see what kind of DL speeds I was getting and I am usually in double digit kbps, 114kbps is my top. My wifes Acclaim regularly gets 600+ to the same server. Does anyone have any suggestions of what I may have screwed up or how I can go about fixing it? Everything works fine in WiFi btw.
Thanks in advance.
Fixed: Somehow I managed to get knocked off my 3G service. Called USCC tech support and they were able to turn it back on for me.
JayRHamlin said:
OK so I need some help . . . . . after flashing a new ROM/kernel, I noticed that my network service was insanely poor. I thought it had to do with the new ROM but now after I have tried every which way of flashing and reflashing, I still have the issue. I used Speedtest to see what kind of DL speeds I was getting and I am usually in double digit kbps, 114kbps is my top. My wifes Acclaim regularly gets 600+ to the same server. Does anyone have any suggestions of what I may have screwed up or how I can go about fixing it? Everything works fine in WiFi btw.
Thanks in advance.
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Click to collapse
Try updating your prl. Dial *228 when at home and not roaming. Follow the prompts and wait for it to update. Should help and really can't hurt.
Sent from my SCH-I500 using XDA App
Yeah I tried that. No dice. Thanks for your suggestion though.
Maybe it's a hardware issue?
Sent from my SCH-I500 using XDA App
Is it even possible to "break" something like this by flashing new roms or kernels? Everywhere I used to have 3G service I now just have 1x.
Sent from my SCH-I500 using XDA App
Dial 911 seriously and hang up
Sent from my SCH-I500 using XDA App
What? That's crazy talk.
Sent from my SCH-I500 using XDA App
Yeahhh it puts the phone in emergency mode and does some voodoo magic. I've heard of multiple people doing it.
Edit:
JayRHamlin said:
Is it even possible to "break" something like this by flashing new roms or kernels?
Click to expand...
Click to collapse
Absolutely.
add144 said:
Yeahhh it puts the phone in emergency mode and does some voodoo magic. I've heard of multiple people doing it.
Edit:
Absolutely.
Click to expand...
Click to collapse
I called 911 and it didn't work. The 911 operator didn't have any ideas either.
Well it's starting to look like I should start think about buying a new phone. I have tried everything within my ability and nothing. In a last ditch effort, where could I find a flashable radio that I could use just to make sure it is installed correctly?
Sent from my SCH-I500 using XDA App
Try going back to 2.1 and see how the data is. I somehow got a new prl when I flashed aosp and my girlfriends phone is on an earlier version. We both did the *228 and hers stays at 15108 mine stays at 15110. There is supposed to be a way to manually update our roll back prl. Idk wish I did
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stephenj37826 said:
Try going back to 2.1 and see how the data is. I somehow got a new prl when I flashed aosp and my girlfriends phone is on an earlier version. We both did the *228 and hers stays at 15108 mine stays at 15110. There is supposed to be a way to manually update our roll back prl. Idk wish I did
Sent from my SCH-I500 using XDA App
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Click to collapse
I did flash back to 2.1 and the data issues remain. The PRL on my phone and my wife's Acclaim are both 15110, but she gets 3G service and I don't. It also takes over a minute for my 1x service to load after turning off wifi. Also, If I force EVDO, I will get a "3G" banner at the top of the screen, but data does not work and the banner eventually goes away.
Additionally, is it normal to get a Verizon voice when you *228 while roaming? Because that is what I got when I was roaming yesterday. I have to believe that flashing Fascinate software has something to with it.
You could check the efs clear box in odin. I know it has something to do with service. I did that once in my vibrant by mistake. Are you dialing 911 in your home area? It needs to be in a uscc home area same with *228. The efs clear might break your phone worse so.......
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stephenj37826 said:
You could check the efs clear box in odin. I know it has something to do with service. I did that once in my vibrant by mistake. Are you dialing 911 in your home area? It needs to be in a uscc home area same with *228. The efs clear might break your phone worse so.......
Sent from my SCH-I500 using XDA App
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Click to collapse
I'm willing to try almost anything at this point. How does the "EFS Clear" work in Odin? Does anyone know exactly what it does?
Send elijahblake a pm he had the same issue
Sent from my SCH-I500 using XDA App
JayRHamlin said:
Additionally, is it normal to get a Verizon voice when you *228 while roaming? Because that is what I got when I was roaming yesterday. I have to believe that flashing Fascinate software has something to with it.
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Click to collapse
Yes, which is why I said do it while NOT roaming. If you completed the *228 while roaming on Verizon you basically connected your phone to their network not USCC's.
akellar said:
Yes, which is why I said do it while NOT roaming. If you completed the *228 while roaming on Verizon you basically connected your phone to their network not USCC's.
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Click to collapse
I did the *228 at home while not roaming. When I got the Verizon thing while roaming I just hung up I never went through any kind of programming. This was well after things went awry anyways.
I believe this all started a few days ago when I tried flashing the ComaVolt kernel. I got a boot loop and had to do a battery pull. I then flashed dfgas's superclean port and I thought everything was working fine until I got out of wifi the next day and noticed my network service was aweful.
Go back to di14 and do the *228 and dial 911
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stephenj37826 said:
Go back to di14 and do the *228 and dial 911
Sent from my SCH-I500 using XDA App
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Click to collapse
Tried it . . . still no worky.
Do you have a belief plan? If so flash it to stock with odin and take the phone in and tell them to give you a new one. Even if you don't have a belief plan I would flash it ti stock and take it in telling them it's defective. worth a shot. Sorry that nothing is working for you bud.
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droidzach said:
Do you have a belief plan? If so flash it to stock with odin and take the phone in and tell them to give you a new one. Even if you don't have a belief plan I would flash it ti stock and take it in telling them it's defective. worth a shot. Sorry that nothing is working for you bud.
Sent from my SCH-I500 using XDA Premium App
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Click to collapse
I do have a belief plan but I bought the phone on Ebay a few months back. I was just out for a bit and the banner at the top would go into "3G" but while it was like that I had no network connection. Somehow I pooched my 3G radio I guess. Maybe I'll call tech support and see if they can help. Everyone I have ever talked to over there has been really good so maybe it's worth a try.

Internet issues

I'm having issues with my internet. Everytime I try and go to a website, it kicks me out, help please!
Sent from my ADR6400L using XDA Premium App
cjharris1985 said:
I'm having issues with my internet. Everytime I try and go to a website, it kicks me out, help please!
Sent from my ADR6400L using XDA Premium App
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Click to collapse
What browser are you using?
Go to apps. In settings menu. Tap all apps. Go to the app. Clear cache and clear data
Sent from my ADR6400L using XDA App
When 4G is displayed I can't get to any address (ping fails, websites don't load, etc) If I switch back to 3G all works. Anyone else have this issue today? What to do?
having massive radio issues today. Nj Area central, no 3g at all since 10 pm 4/21.. tried hard wipes, different roms, different radio flashes. if i goto radio info and flip it to lte which there is none in the area, it reverts to 1x. cant get 3g to work at all. some other people with different phones ive noticed having 3g issues so i think its a network issue going on
icedmayhem said:
having massive radio issues today. Nj Area central, no 3g at all since 10 pm 4/21.. tried hard wipes, different roms, different radio flashes. if i goto radio info and flip it to lte which there is none in the area, it reverts to 1x. cant get 3g to work at all. some other people with different phones ive noticed having 3g issues so i think its a network issue going on
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You should have called or texted me lol but no issues here at all man and I'm by you. You using the leaked radio?
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pro- using leaked radio, original radio, everything... no 3g period. went into a 4g area just now and bam comes up. once i leave and go into a 3g zone, nada.. network issues i presume

How do I stabilize the signal?

I reset. I go 4g only. 2g only. It will work for a while and then just nothing.
Turning on wifi even when there is no wifi seems to help.
Anyone know a better method?
Sent from my LG-P999 using XDA Premium App
mr.orange303 said:
I go 4g only. 2g only. It will work for a while and then just nothing.
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I have this problem too, I read yesterday about the newer UICC sim cards will help with this problem.
I have one coming, we will see what happens when it gets here.
tooter1 said:
I have this problem too, I read yesterday about the newer UICC sim cards will help with this problem.
I have one coming, we will see what happens when it gets here.
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Click to collapse
Your really gonna hate this. My simcard was sent to me may 7th .
It is suppose to be the newest type.
Yes when I do get signal the speed increase is noticeable.
But it did not help the drops. Even when it shows a signal. It won't keep it.
I hate having to go in and do airplane mode all the time so I can get a signal and post to xda.
Sent from my LG-P999 using XDA Premium App
Use Set DNS from the market and wait for the official fix from LG/TMO.
Omg. I have this problem too. I told tmobile and they're replacing the phone. Does replacing the aim work though? Because i've tried that and I still can't get a steady signal.
Sent from my infin1ty powered Nexus S c",) using XDA Premium App

All incoming calls going straight to voicemail

This started happening 3 days ago.. My gf had to call me 8 times last night before she got through to my phone.. I don't know wtf is causing this but i'm pretty sure its not the phone or ROM. Also at times incoming texts come in late.. My apn is set correctly.. Any help would be appreciated
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When I'm blocking someone its on purpose and I use call master. If there is a problem with connectivity I can reset the radio layer or reset the telephony service. This might be an idea just to have the ability reset the radios at different levels in order to clarify the problem
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How do I reset the radio? And I do not have anyone blocked or call forwarding enabled
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I use a call blocking app like call master or root call blocker. It allows in the setting to reset the radios individually.
Sent from my SAMSUNG-SGH-I727 using xda premium
Believe it or not removing the sim sometimes works as it registers/unregisters you from the network.
Sent from my SAMSUNG-SGH-I727 using xda premium
Just flashed stock radio and same issue.. Tried the Sim card removal twice last night too
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edit----if nothing else helps try reflashing. If that doesn't work get new sim(no charge if you say it is defective ) make sure your reflash stock rom.
If that doesn't work, send in for trade under one year warrenty.
Sent from my SAMSUNG-SGH-I727 using xda premium
Thx but could it be a Rogers issue? Also is there a stock ROM that will get rid of clockworkrecovery?
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are u in Canada or on rogers network? Did you flash an ATT from?
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Yes im in canada on rogers network (rogers is only in canada) I flashed sky coke rom, before that was on quickwiz which i had no issues with
maybe that ROM had trouble with Rogers network. I would contact the developer and seek some sort of resolution
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Went back to a rogers based rom and same ****... which leads me to believe it aint the ROM or the phone.. ****
Is it prepaid? I know sometimes prepaid have issues
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No its a monthly plan. I called up rogers tech support and he had me change the network mode to gsm only and he tried calling and it went through, then hspa and same thing with data on.. went to gsm/hspa/lte auto and with data on the call went through fine.. as soon as I got off the phone, I tried calling my number and calls stopped going.. (put it back to gsm only and it started working even with data on, but when its on LTE with data on is when it starts screwing up) does that mean when its connecting to an lte tower its messing up? Is that my phone's issue or the towers? Is there anything I can flash to the phone to see if the problem goes away.. already flashed stock radio but didnt help
Same issue here. Att user. Sky ics rom.
Sent from my SAMSUNG-SGH-I727 using xda premium
any fix??? it just started happening like four days ago and never had this issue before.
This is a known issue, at least in Canada with Rogers. It has nothing to do with what rom or Kernel you are using.
It appears that Rogers is having intermittent issues with the LTE network. It comes from the handoff between LTE and 4g when a voice call is received. After you hang up, you are supposed to go back to LTE automatically. But with this glitch sometimes the phone will get stuck and as a result you get no texts and calls going straight to voicemail.
You could try creating a new APN node for 3g/4g only and using that to see if it solves your problem while Rogers is actually becoming aware of the issue and fixing it.
Girn said:
any fix??? it just started happening like four days ago and never had this issue before.
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---------- Post added at 08:22 PM ---------- Previous post was at 08:14 PM ----------
Last night alone it took 40 minutes for a text from my wife's phone to arrive. And that was only because I turned my phone on and wifi kicked on!
Thank you for your response. So they are aware of this issue? Also, what should the settings be for a new APN?
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are you guys using google voice?
Nope. And doubt he is either.. Google voice is US only
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Persistent Data Connection Problem

So, it's been more than a month now since I have not been able to get a solid 3G connection in my area where there is no 4G. Last time I asked no one was really able to help, so I thought I try again. If I turn on my data, it usually takes a while for it to connect and once it does, it stays connected for about 30 seconds to a minute. Sometimes it's longer, but it always drops eventually. Sometimes it has the 3G icon, but nothing happens still. It's a beezy to try and send or receive a picture message. The only time I ever use Internet now is if I have Wifi. I sent it into Samsung, got it back more than a week later and all they did was take the update the GS3 received while they had it. It seems as though if I'm in a 4G area, the data works fine, but other than that, it's almost nonexistent. Can anyone help me, please?
Sent from my SCH-I535 using xda app-developers app
I don't know what to say bro. Is it just your area? How does your phone do on other areas? If it works in other areas then it's just bad service in your area? How does someone else's phone act around your house. You should compare it to another phone and see if that one loses data.
Sent from my SCH-I535 using xda premium
musclehead84 said:
I don't know what to say bro. Is it just your area? How does your phone do on other areas? If it works in other areas then it's just bad service in your area? How does someone else's phone act around your house. You should compare it to another phone and see if that one loses data.
Sent from my SCH-I535 using xda premium
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Click to collapse
I have 6 other people in my family and all of them live either in my house or down the street and we're all on Verizon. Their service is fine. I say it has to do with something with the phone.
Sent from my SCH-I535 using xda app-developers app
have you tried switching you mobile network to just ehrpd? some people ive read have had issues with the 3g/4g handoff
nygrik said:
have you tried switching you mobile network to just ehrpd? some people ive read have had issues with the 3g/4g handoff
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Idk if I'm thinking of the same thing as what you're talking about, but explain what you mean, please. In settings, correct?
Sent from my SCH-I535 using xda app-developers app
Lame man. My issues were terrible until I switched to synergy. I'm on the he modem now but have had luck with lg1 as well. HD was **** on my phone.
Have you tried any modem swaps? Comparing service on hour Samsung to say a Motorola or an iPhone will make you pull your hair out. I fell into it as well. My wife's iPhone wouldnt drop 3g and my old Motorola got great service in the same spot my s3 would drop signal/go to 1x.
Things really got ****ed up when I went to an area with 4g. Watching my phone, with 4 bars of 4g drop to 3g then to 1x, to no service at all for a few minutes then repeat the process over and over again made me RAGE!
Sent from my SCH-I535 using Tapatalk 2
TheDiabolicaL1 said:
Lame man. My issues were terrible until I switched to synergy. I'm on the he modem now but have had luck with lg1 as well. HD was **** on my phone.
Have you tried any modem swaps? Comparing service on hour Samsung to say a Motorola or an iPhone will make you pull your hair out. I fell into it as well. My wife's iPhone wouldnt drop 3g and my old Motorola got great service in the same spot my s3 would drop signal/go to 1x.
Things really got ****ed up when I went to an area with 4g. Watching my phone, with 4 bars of 4g drop to 3g then to 1x, to no service at all for a few minutes then repeat the process over and over again made me RAGE!
Sent from my SCH-I535 using Tapatalk 2
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Well, my issue isn't like that when I'm in a 4G area. That's why it doesn't make any sense. The service here is fine, my phone just doesn't like it. I've tried every modem out there so far, and none have helped.
Sent from my SCH-I535 using xda app-developers app
Flashed the new JellyBomb ICS ROM from Inc and now my troubles are finally gone! Idk why it's working on this ROM, but I'm not going to question it. I'm just ecstatic it finally works!
Sent from my SCH-I535 using xda app-developers app
jakereeves31 said:
Flashed the new JellyBomb ICS ROM from Inc and now my troubles are finally gone! Idk why it's working on this ROM, but I'm not going to question it. I'm just ecstatic it finally works!
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I lied. It was just a fluke
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