[Q] Can't send SMS or receive calls - Moto G Q&A, Help & Troubleshooting

Moto G XT1031 running CM11 and Xperiance kernel on Boost Mobile
i cannot send sms or receive calls, until i place an outbound call, then it works but only for a short time. i checked the apn it is correct for boost. i have Voice+ uninstalled but i have google voice installed but im not signed in. ive had this problem off and on since i first flashed a custon rom on this device a couple weeks ago. data connection works fine. i have tried several different roms. if you need more info just ask. anything you can tell me is greatly appreciated
UPDATE: Today I found out I cannot receive text messages either.

Related

[Q] SMS not working

I just recently flashed the new rc1 cyanogenmod update and now I can't send messages but I can receive them. Anybody know how to fix this problem. I can make calls fine just i am not able to send them.

[CM11] SMS & Callout Issue after flashing

I have recently flash the nightly build (20131226) version of CM11 for my i9003, afterwards, I tried flashing to the latest build (20140110)
I have do wipe factory and cache. But it keep rebooting randomly on using.
Finally, I notice I cannot callout, and even not receiving call in,
also having problem on SMS (both receive and sendout is not working), it show the network is already there.
But funny the network is sometime getting lost.
then I downgrade with clean install to 2.2.1, it still not working, and then upgrade to 2.3.6.
NO working Till now.
Do anyone please help, and suggest? Many Thanks.
I have check the IMEI is correct
Finally, I have factory format, the phone is able to call out and receive call sometime.
But the network signal, always lost.
But still not able to receive/send sms, I have tried to set the SMSC in phone info by *#*#4636#*#* , getting fine on updating and refreshing the correct SMSC, but still not work on receiving and sending.
Really don't know what the problem.
Looking for help, thanks.
To share, I don't know if the phone having learning AI, it is now able to callout (quite a high rate). joking
I try to flash cf-root, and install CM11 nightly build version 20140108, the callout and network seem much more stable.
no network lost incidentally.
But there are still 2 main issue trouble me.
1. randomly reboot suddenly, not at specific action afterward. Really random.
2. not able to receive sms, it is able to send out sms after I enable the option send sms through "IMS" in the phone info "*#*#4636#*#*"
but I think receiving must get thru radio. and my SMSC correct on refresh.
If anyone have any idea and update. Please suggest. Thanks.

Nexus 5 on Sprint is no longer sending or receiving SMS

My phone has suddenly decided to no longer send or receive sms at all on Sprint. I've been running Sabermodded SlimKat for months with no issues whatsoever and just the other day SMS suddenly stopped. It says the text sends in any messaging app I use but it never actually seems to send. If I try to text myself to test it also I get no messages back when though it says they all send. The weird thing is MMS is working fine, I can send myself pictures and any one of my contacts, but I do not see their SMS messages or my own, none are getting through. I tried wiping and flashing over to 5.0 (Cataclysm) instead and I still cannot send sms. I've tried updating my PRL and Profile many times, Reflashing a flashable Sprint APN zip, manually setting APN in hangouts, messenger, textra, qksms etc. I've tried flashing different radios on 4.4.4 (before I flashed 5.0 now I just have the final L preview radio) and I have even tried removing the sim card and rebooting before placing it back in. Has anyone encountered this issue before? I am at a loss.
Try downgrading to 1x only and see if it works?
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
Try downgrading to 1x only and see if it works?
Click to expand...
Click to collapse
Just tried it, sms still isn't going through, 1x only 3g only or LTE only.
Might try going back to the stock rom and seeing if it works then. That would probably be the easiest way to make sure it isn't the device or the rom you are using.
Are you able to make calls?
Does the data connection work still?
Was texting removed/blocked on your account?
Tierez said:
My phone has suddenly decided to no longer send or receive sms at all on Sprint. I've been running Sabermodded SlimKat for months with no issues whatsoever and just the other day SMS suddenly stopped. It says the text sends in any messaging app I use but it never actually seems to send. If I try to text myself to test it also I get no messages back when though it says they all send. The weird thing is MMS is working fine, I can send myself pictures and any one of my contacts, but I do not see their SMS messages or my own, none are getting through. I tried wiping and flashing over to 5.0 (Cataclysm) instead and I still cannot send sms. I've tried updating my PRL and Profile many times, Reflashing a flashable Sprint APN zip, manually setting APN in hangouts, messenger, textra, qksms etc. I've tried flashing different radios on 4.4.4 (before I flashed 5.0 now I just have the final L preview radio) and I have even tried removing the sim card and rebooting before placing it back in. Has anyone encountered this issue before? I am at a loss.
Click to expand...
Click to collapse
Did you take an OTA? Update to Lollipop? If so, you may need to flash the Sprint fix.
After a lot of trial and error I ended up calling sprint since I've never had just sms fail while mms still worked. Turns out my MIN number wiped itself (somehow?) and have since gotten it resolved. Sadly I don't really have the slightest idea how it happened since I had been using the same kitkat rom as my daily driver for months. Thanks for the suggestions and attempts to figure out what was wrong.

[Q] MMS & other questions

Greetings,
My son has a Nexus 5 that I recently rooted for him. He is running the stock 6.0 rom. He is having times when he can not receive MMS messages. It will just sit there downloading. This was a problem before he was rooted. I had him try messenger instead of hangouts & that worked for a while but started again yesterday. After I rebooted, it seemed to work for now. Any thoughts? He also has a similar problem downloading torrents. Sometimes it works & sometimes nothing will work. Would going to a different rom help? Maybe Pure Nexus or CM13. Any thoughts would be appreciated.
Pat Callaghan
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
dahawthorne said:
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
Click to expand...
Click to collapse
I checked the setting to make sure he can receive MMS. Also, data is on & working. As far as the signal strength, if it was low would not all SMS & MMS not be received?
Pat
Pat, I'm an end-user as I guess you are, so I can't talk sensibly about the technicalities. I do know from experience that SMS and MMS are separate functions - you can receive SMSs any time that you have a signal, but if your MMS settings aren't perfectly configured you don't get the messages. On a number of occasions I've had a pop-up saying "You have an MMS message" but it wasn't downloaded until I specifically enabled data (even though wifi was already enabled).
Actually, that last sentence raises a question in my own head. If both wifi and data are on, Android will prefer wifi - I wonder if it actually disables data, or would an MMS still arrive even though wifi is overriding data? Maybe somebody who knows what they're talking about can help us both...
You didn't answer my question about whether it's intermittent. Has the phone ever received MMS? If so, when did it stop? If it has never received them, I would really double-check your carrier website and look particularly for different advice - my own UK provider's forum has a number of pages, and there are several different MMS configurations, all of them claiming to be the definitive settings...

Receiving SMS problems

HI All, I'm looking for help with my Sprint Note 5. It's unlocked and im using it for MetroPCS, Everything seems to be working beside receiving SMS and MMS. It wasn't working on stock or custom rom. I get calls ,can call out and send SMS and MMS but for some reason i cant send them. Would really like some help if someone knows what the problem could be. I also tried different messaging apps. Thanks.

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