Related
soo i need to send my phone in under warranty and want to get it looking as stock as possible.
anyways im running official stock, but my phone still says relocked bootloader
any way to make it say locked ?
has anyone else sent them in? did they notice or care ?
-bump-
The_Zodiac said:
soo i need to send my phone in under warranty and want to get it looking as stock as possible.
anyways im running official stock, but my phone still says relocked bootloader
any way to make it say locked ?
has anyone else sent them in? did they notice or care ?
Click to expand...
Click to collapse
Currently there is no way to make it go back to locked. If you are sending it HTC for a warranty repair, it is almost guaranteed they will see this and charge you for a new motherboard ($200).
t0mmy said:
Currently there is no way to make it go back to locked. If you are sending it HTC for a warranty repair, it is almost guaranteed they will see this and charge you for a new motherboard ($200).
Click to expand...
Click to collapse
would be sending it into att, not sure if they would sent it to htc though?
Are you just getting a warranty exchange? If so, I wouldn't worry about it. I brought mine into an AT&T store and exchanged it. Wasn't an issue and I told them I tried everything to make the phone work as it is suppose to. If you're worried about it though, you could wait a bit longer and see if the devs come up with a way to remedy your situation.
Sent from my HTC One X using Tapatalk 2
Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
InfinityFTW said:
Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
Click to expand...
Click to collapse
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Actually I had the same problem and By myself can change the digitalizer and the upper electronic without any problem, the process is so easy and Youtube is full of how-to videos.
I can reapir my sensation for 70 euros.
Skipjacks said:
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Click to expand...
Click to collapse
I read on the internet that the insurance covered water damage, as long as it was not thrown in the sink or something.
Sent from my HTC Sensation using Tapatalk 2
realsis said:
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Running an ruu is something i can do. But i feel a little uncomfortable with returning to Son. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
InfinityFTW said:
. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
Click to expand...
Click to collapse
Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
Skipjacks said:
Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
Click to expand...
Click to collapse
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
All it will take is a simple check of the boot loader and you're screwed. Besides, if they replace it or change the motherboard it'll be son anyway
Sent from my HTC galaxy nexus 4 running sense 5.6
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
After backing up data, just flash an RUU and follow the s-on guides carefully. I've done it several times for warranty repairs and never had a problem.
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
Step 5 of this method works flawlessly for me, Ive done it quite a few times
http://forum.xda-developers.com/showthread.php?t=1192300
I got her back to stock GB. Turning her in today. I wonder what will happen next Will they repair it, send me another sensation, or will they send me a corresponding device? Time will show
Guys who fear that rooting will void warranty..
But what makes u think that the Service center guys will look if the bootloader is unlocked or not
Lots of people give phones with CM and other custom ROMs flashed to the SC...and that too with a custom recovery...i think which may be needed by the SC guys for software update,wipe etc etc
i myself gave my rooted phone for replacement.. though reverted back to stock rom
If u guys think why dont i go ahead myself..i only reason im afraid of is ..if they have a particular QC test app or something before RMA procedure..which may auto generate the result such as
Camera - check
Speaker - check
Vibration - check
Bootloader - fail - not eligible for warranty
and they strictly reject warranty for the phone because of that..
guys experienced with the warranty procedure for Motorola phones please reply
I rooted mine. I don't usually have hardware problems. So... whatever
I've rooted mine, just keep in mind that you can't unlock the bootloader without getting an authorization code from Motorola. By requesting this code you accept the warranty loss.
Edit:
Motorola requires you to run "fastboot oem get_unlock_data". This data is used to calculate or read the unlock code from their database. Those lines should also be more than enough to blacklist your phone from warranty.
Bootloader status codes
I think I'll wait for a while this time a least four to five months..
Sent from THE motog
I've rooted previous phones, and I thought I'd root this one too... but it's so close to what I want, and I don't want to screw it up (especially battery life).
leppo said:
I've rooted previous phones, and I thought I'd root this one too... but it's so close to what I want, and I don't want to screw it up (especially battery life).
Click to expand...
Click to collapse
How can you screw up battery life with a root?
James Randi said:
How can you screw up battery life with a root?
Click to expand...
Click to collapse
I guess I automatically associate rooting with flashing a different rom. But yes, it's different.
Its a $200 phone and rooting is pretty much a necessity to fully take advantage of your hardware. Flashing ROMs isn't as much of a big deal anymore but rooting is where all the fun comes from IMO. If there's no issues with it after a month or so, just do it.
Well, except for those of us unfortunate individuals who rely on Verizon's rural reach. I've got the Verizon Moto G xt1028, and it's not unlockable. At least, not yet. So those of us who bought the xt1028 are waiting and hoping for a different root method. Or different unlock method. Or both, really. Alas, we're forced to run fully stock until then. I'd so love to put GravityBox and a few other root apps.
At first I bought the 8 GB Variant and unlocked it, rooted it installed a custom ROM and I didn't like it because it didn't have so much space,
so what I did was flash everything Stock back again and lock the bootloader and I traded it against a 16 GB Variant and payed an extra 30€.
Now, I don't really care about rooting and custom roms anymore, I use the Stock Firmware from Motorola, latest of course so I get all official OTAs and all Motorola Apps, they probably know how to make everything for their phone so I'll just use it as it is.
In most cases they'll just look for the splash screen to say the warning message but we all got the logo.bin flashed. Worst case scenario they'll check through fastboot.
On Moto G XT1033
In Europe you warranties don't get void due to locked Bootloaders? Its true in all case?
jaspreet997 said:
In Europe you warranties don't get void due to locked Bootloaders? Its true in all case?
Click to expand...
Click to collapse
You mean unlocked ^^
If you flash software which will could cause a hardbrick or any other hardware failure then, for my knowledge, your warranty might be gone.
The reseller can only refuse warranty if he can proove that damage is caused by rooting, flashing etc.
Law expects that an failure in between six months must be from the beginning.
But after six months you have to proove that this failure was there from the beginning. This can be very tricky.
Only unlocking bootloader or rooting will not void your warranty in the EU. At least not the one which is given by law.
But the manufacturer warranty, which is an additional service of the company, can be voided.
You can read more in this german article which i have translated using microsoft translator.
Francehoaq said:
If warranty is not available then what should i do? thinking..... should i root or not
Click to expand...
Click to collapse
Nobody can answer that for you. There are advantages and disadvantages doing this.
mokkami said:
You mean unlocked ^^
If you flash software which will could cause a hardbrick or any other hardware failure then, for my knowledge, your warranty might be gone.
The reseller can only refuse warranty if he can proove that damage is caused by rooting, flashing etc.
Click to expand...
Click to collapse
True, unlocking the bootloader will not void your warranty. Damaging your phone while trying root it, 'may' void your warranty if the seller/manufacturer can tell, and can prove you caused the damage
mokkami said:
Law expects that an failure in between six months must be from the beginning.
But after six months you have to proove that this failure was there from the beginning. This can be very tricky.
Click to expand...
Click to collapse
Thought I should clarify this. If a problem occurs with the phone in the first 6 months, the responsibility lies with the manufacturer to
a) Repair
b) Replace
c) Refund
d) Prove the problem does not exist.
If a fault occurs AFTER 6 months, but before the end of the manufacturer warranty. The manufacturer must:
a) Repair
b) Replace
c) Refund
BUT the manufacturer is within their rights to ask the customer to 'Prove' the fault exists and that they did not cause the fault through misuse etc. Usually this would require an engineer or technician report. In reality sellers will almost never do this.
Note: In the UK (and maybe rest of europe) the sale of good acts requires items last for a reasonable amount of time (not just the warranty period) this is I believe 6 years.
SO technically you could claim for repair even up to 6 years, however the responsibility will be with the consumer to prove the fault was in design and manufacture and I 'believe' that it occurred in the first 12 months since purchase. (Very hard for a consumer to prove this)..
mokkami said:
Only unlocking bootloader or rooting will not void your warranty in the EU. At least not the one which is given by law.
But the manufacturer warranty, which is an additional service of the company, can be voided.
Click to expand...
Click to collapse
Not sure what you mean by 'warranty given by law' vs 'manufacture warranty'. The manufacturer is required to give a limited 12 month warranty on all goods as per the sale of goods act. A lot of manufactures will give an 'Additional' warranty, or a warranty that covers a longer period as standard. Samsung & HTC = 2 years, for example. SO, although they only require to give you 1 year, once you have bought the device, with teh 2 year warranty, you have entered a contract and they must honour the full 2 years...
Actually the first 6months is called workmanship warranty. Its unconditional warranty as long as there no blatant damage to the device. If you have tempered with it, then you go into the standard warranty clauses. Which it is then up to the manufacturer to decide weather they will repair it for you. Sometimes at a discounted price when it is in fact your fault. But if you have blatantly damaged your device, you wont be eligible for a warranty. If its software related though, they could give you the benefit of the doubt.
On Moto G XT1033
I got my phone Touch Screen all broken, unlucked the bootloader, rooted, try a little the cm11, and then, a sent it to repair.
Got a new phone even with the warranty avoided.
Just return your phone the original system, you wont have any problem!
From Campinas, Sao Paulo, Brazil!
carpasouza said:
I got my phone Touch Screen all broken, unlucked the bootloader, rooted, try a little the cm11, and then, a sent it to repair.
Got a new phone even with the warranty avoided.
Just return your phone the original system, you wont have any problem!
From Campinas, Sao Paulo, Brazil!
Click to expand...
Click to collapse
Yes same will be the case for India to I guess..
Even I had rooted my previous phone and sent for warranty.. Of was a different manufacturer though.. Different policies..
Sent from THE motog
[quote name="Piyush Rawal" post=54210331]I have. I relocked bootloader and sent it to service center and they either didn't check or ignored bootloader status being 2, however, they fixed it under warranty.[/QUOTE]
Time to root I guess..
Tap-a-talked from the MOTOG
This is my story : I bought a soft bricked moto g xt1032 the bootloader shows device locked status 0. I've tried many methods to bring it to life without luck. I've got the unlock code from the earlier owner. In the next few days my friend who works in a t mobile service will try to recover the phone if he fails I'll send the phone to RMA. Will see what happens
Tomorrow is finally the day I guess
Tap-a-talked from the MOTOG
Has anyone ever been "caught" and denied a warranty return after s-off and\or root? You hear all of these horror stories of you warranty being void but I personally have never had a problem.
I rooted my original Incredible and got two warranty replacements in the first year. One was for a blown speaker and the other was because I bricked it. When I bricked it I called Verizon and played dumb and said 'I don't know what is going on with my phone but it won't boot up'. They asked me a few questions and then said something like 'wow, I have never seen that before we will send you a new one.'
On my Incredible 4G, I rooted and s-offed (via HTC DEV before they removed it from the list) and got a warranty replacement (I don't remember what the problem was that caused me to exchange it). In fact, when I got the replacement it was obviously s-on and no longer unlockable via HTC Dev so I called Verizon to complain (told them something about being a software developer so I needed a phone I could ROM and develop on) hoping they would give me a HTC One (M7). Of course they did not but my point is no one seems to care about s-off or root.
Each time I have done a warranty exchange I have done it via phone not in the store. They ship me a new phone next day and I send my old one back. I would find it hard to believe that they have someone sitting there opening returned phones, checking for root or s-off, comparing them to the call that originated the return and then following up. Instead, I am sure the process is more like: Get the returned phone, note the RMA and note on the account that the old phone was returned, check for physical damage, throw it in a pile with all of the other returned phones to be formatted, re-flashed, tested and sold as refurbished phones.
I exchanged my weaksauce rooted M8 to the store last Friday due to frequent reboots. The sales guy turned on the screen, set it down, and rang me up a new one. He didn't boot into HBoot to look for s-off, and didn't look for any root checker or rooting application.
My experience is that the 'you will void your warranty' line is a scare tactic and it doesn't worry me one bit. While I am sure s-off and rooting can cause physical harm to a phone (maybe by doing something like overclocking) but I do not believe that the big cell phone companies like Verizon have any process in place to catch this. They do thousands of returns a day and don't care to slow down their return exchange process to check for the 1 out of 1000 rooted\s-off phones they come through.
This is my opinion and experience I would be interested in yours.
dneiding said:
Has anyone ever been "caught" and denied a warranty return after s-off and\or root? You hear all of these horror stories of you warranty being void but I personally have never had a problem.
I rooted my original Incredible and got two warranty replacements in the first year. One was for a blown speaker and the other was because I bricked it. When I bricked it I called Verizon and played dumb and said 'I don't know what is going on with my phone but it won't boot up'. They asked me a few questions and then said something like 'wow, I have never seen that before we will send you a new one.'
I rooted and s-offed (via HTC DEV before they removed it from the list) and got a warranty replacement (I don't remember what the problem was that caused me to exchange it). In fact, when I got the replacement it was obviously s-on and no longer unlockable via HTC Dev so I called Verizon to complain (told them something about being a software developer so I needed a phone I could ROM and develop on) hoping they would give me a HTC One (M7). Of course they did not but my point is no one seems to care about s-off or root.
Each time I have done a warranty exchange I have done it via phone not in the store. They ship me a new phone next day and I send my old one back. I would find it hard to believe that they have someone sitting there opening returned phones, checking for root or s-off, comparing them to the call that originated the return and then following up. Instead, I am sure the process is more like: Get the returned phone, note the RMA and note on the account that the old phone was returned, check for physical damage, throw it in a pile with all of the other returned phones to be formatted, re-flashed, tested and sold as refurbished phones.
I exchanged my weaksauce rooted M8 to the store last Friday due to frequent reboots. The sales guy turned on the screen, set it down, and rang me up a new one. He didn't boot into HBoot to look for s-off, and didn't look for any root checker or rooting application.
My experience is that the 'you will void your warranty' line is a scare tactic and it doesn't worry me one bit. While I am sure s-off and rooting can cause physical harm to a phone (maybe by doing something like overclocking) but I do not believe that the big cell phone companies like Verizon have any process in place to catch this. They do thousands of returns a day and don't care to slow down their return exchange process to check for the 1 out of 1000 rooted\s-off phones they come through.
This is my opinion and experience I would be interested in yours.
Click to expand...
Click to collapse
There is always a risk, although I personally will send in phones S-OFF even, and never had an issue. (I don't suggest this)
From my understanding, they get so many devices to repair, really all they look at is for water damage and things of that nature.
It would take too long to go through every device they get returned for whatever reason to see if it has been rooted at on point.
I also am yet to know of anyone to get caught and having to pay for the device due to rooting.
I've destroyed one phone (older Samsung 4G) by accidentally installing inappropriate software. It was about 3 days old, bricked it completely. Even the service guys couldn't reflash it. The folks at the store really didn't check anything or ask any questions, They just threw it in the return barrel and gave me a new one. Wouldn't worry too much, unless you return frequently, they shouldn't give you a hard time. After all, what do they care?
This made me think of a question. With this phone being an all-in-one construction, how would they tell if it has water damage?
sitlet said:
This made me think of a question. With this phone being an all-in-one construction, how would they tell if it has water damage?
Click to expand...
Click to collapse
I'm guessing they're not too worried about water damage with these phones...
They do pay attention in the retail stores though. My account was once flagged for having a rooted phone, galaxy nexus, when I took it in for some issue, I don't remember why. Yes, first mistake was allowing them to have my phone, lesson learned. Luckily I know people who work for Verizon and they had to go in and remove the note which stated my phone was rooted and warrantee was voided.
Sent from my HTC6525LVW using xda app-developers app
I went in to return my M8 due to battery issues and the Verizon guy who had to call tech support stated that when they send the phones in if they've been rooted in the past that even if you unroot it and turn S-On they can tell that it's been rooted and that S was indeed On and turned Off. He stated they can tell how many times you do it and boom you get a $400 charge on your account for the price of the phone they gave you and you had a voided warranty.
As hard as that is to believe, I feel like there may be such a thing where they Devs can tell if the phone was rooted, when, and how many times... But i'm no Dev. Someone working for Verizon care to chime in?
kj13569 said:
I went in to return my M8 due to battery issues and the Verizon guy who had to call tech support stated that when they send the phones in if they've been rooted in the past that even if you unroot it and turn S-On they can tell that it's been rooted and that S was indeed On and turned Off. He stated they can tell how many times you do it and boom you get a $400 charge on your account for the price of the phone they gave you and you had a voided warranty.
As hard as that is to believe, I feel like there may be such a thing where they Devs can tell if the phone was rooted, when, and how many times... But i'm no Dev. Someone working for Verizon care to chime in?
Click to expand...
Click to collapse
Maybe they can tell but do they even look or care? My experience is that they don't care. In my case, three times, I have returned a s-off and rooted phone (not to the store, via mail). I didn't bother to try to go back to s-on or un-root. They wouldn't need black magic to tell my phones were tampered with - just turn it on. My point is they don't care and they don't look (at least when you deal with Verizon via phone).
I stand by my claim that it is a scare tactic and they don't even look.
dneiding said:
Maybe they can tell but do they even look or care? My experience is that they don't care. In my case, three times, I have returned a s-off and rooted phone (not to the store, via mail). I didn't bother to try to go back to s-on or un-root. They wouldn't need black magic to tell my phones were tampered with - just turn it on. My point is they don't care and they don't look (at least when you deal with Verizon via phone).
I stand by my claim that it is a scare tactic and they don't even look.
Click to expand...
Click to collapse
i tried to take a phone in recently for a warranty return. the sales guy at the corporate store takes my phone to the back to test it and comes back a few minutes later to tell me my phone was rooted and the warranty was void. he was nice enough to tell me his manager told him to flag my account, but he didn't. he just said to undo the process and bring it back in.
Abe21599 said:
i tried to take a phone in recently for a warranty return. the sales guy at the corporate store takes my phone to the back to test it and comes back a few minutes later to tell me my phone was rooted and the warranty was void. he was nice enough to tell me his manager told him to flag my account, but he didn't. he just said to undo the process and bring it back in.
Click to expand...
Click to collapse
That's why I say deal with 1-800 Verizon not a store. You get a replacement the next day so long as you can be without the replacement for a day that is the way to go.
Edited.
dneiding said:
That's why I say deal with 1-800 Verizon not a store. You get a replacement the next day so long as you can be without the replacement for a day that is the way to go.
Click to expand...
Click to collapse
i wish i would have known that before bothering going into the store. would have saved me an hour. good to know.
Yeah I never go to a store. Complain on the phone then have them ship me a new one. Swap and done.
Sent from my Nexus 7 using Tapatalk
blestsol said:
Yeah I never go to a store. Complain on the phone then have them ship me a new one. Swap and done.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I'm assuming you guys all have insurance then right? Otherwise why are your carriers to easily swapping you new phones?
rudyolph said:
I'm assuming you guys all have insurance then right? Otherwise why are your carriers to easily swapping you new phones?
Click to expand...
Click to collapse
Warranty claims they will easily swap. I called about a Rezound that would get incredibly hot while charging. They sent me a new phone that arrived the next day. I sent back the old phone with S-Off, rooted, and a custom rom installed. From what I've read all they check is that the phone will power on.
I'll find out soon. Enough just sent an M8 back to BIG RED Monday. I'll update when it shows received and there are no extra charges added to my account.
I have a replacement on the way myself. Hopefully we have no issues. The phone aesthetically is in perfect condition.
I claimed my warranty the other week from a cracked screen and I just flashed a modified hboot before sending it off so that it said locked and s-on
Upgrading my phone at Verizon took me hours to do. While the time passed I talked to the Verizon associate about how I've rooted every smart phone I've ever owned and he didn't seem to mind a bit that those were all their phones, and actually seemed quite intrigued about doing so himself. Anyway my microphone piece won't work during calls, so I'm going to replace mine through Verizon's warrantee claims phone number. I'll post with results.
Unlocked, s-off, rooted with modified hboot that shows status locked and s-on.
Just an update. All seems good no extra charges or calls asking WTF?? Just a message saying thanks for returning the phone and my next bill came. Which is normal.
My camera lens cracked and I'm getting a replacement phone via HTC Advantage (the $29) option.
I have Viper installed and am s-off. Should I worry about returning the phone to stock, or will they not care? If it was going to VZW I'd definitely take the effort, I just don't know if it's necessary since it's going to HTC.
Anyone have any experience with this?
Id do it just incase because htcdev is so adimant about saying unlocking bootloader voids warranty
Good point, thanks. Better safe than sorry...
Thats right
I had to send mine in to the HTC repair center last week. Didn't want to take any chances as well. I flashed back to stock, reverted back to S-on, and unrooted my phone to be on the safe side. All went well and I have my replacement phone.
Make sure you s-on before sending it back. They charge $290 for 'repairing' an unlocked boot loader. In my rush to send mine back I forgot to s-on.....yeah not too thrilled.
th1rd3y3 said:
Make sure you s-on before sending it back. They charge $290 for 'repairing' an unlocked boot loader. In my rush to send mine back I forgot to s-on.....yeah not too thrilled.
Click to expand...
Click to collapse
I figured theyd do some dumb **** to get some money out of the consumer
th1rd3y3 said:
Make sure you s-on before sending it back. They charge $290 for 'repairing' an unlocked boot loader. In my rush to send mine back I forgot to s-on.....yeah not too thrilled.
Click to expand...
Click to collapse
WOW!
Makes me glad I was overly cautious!
Hmm. I just received my replacement. I sent my original back unlocked with s-off.
Sent from my HTC6525LVW using Tapatalk
Those of you that sent the phone back did you choose the next day option? I'm about to undergo the unrooting process before sending mine back, but seems a few of you didn't even bother.
DizDroid said:
Those of you that sent the phone back did you choose the next day option? I'm about to undergo the unrooting process before sending mine back, but seems a few of you didn't even bother.
Click to expand...
Click to collapse
I chose the $19 option, which covers expedited 2 day shipping in both directions. I send in my device, then upon inspection, HTC sends out a replacement device. HTC received my M8, and shipped the new M8 the same day. I received it 2 days later and am quite happy.
I didn't go back to stock before shipping my device. I figured if they *****ed, I would ask them to replace the cracked screen and ship back the same device.
One thing to note is I flashed the "remove red text" mod, so this may have fooled them.
I went with the next-day, $29, option. I did flash it back to stock, relocked, and all. No issues, they have completed the process with no complications.