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I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
I am having the exact same issue; and I've noticed it has gotten worse over the last week. I'm not in a 3g area, and I notice it happens more frequently if I've been surfing the web or using data.
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
check settings/call settings and make sure DDTM mode is not checked
booyakasha said:
I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
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Click to collapse
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
srkmagnus said:
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
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Click to collapse
mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
coldsweat said:
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
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Click to collapse
This is true, however, the device is smart enough to know when to cut the data connection if a call is coming in.
I got a replacement device yesterday, seems to be working fine now.
riotkid976 said:
mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
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Click to collapse
This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
thedudejdog said:
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
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Click to collapse
wiggity check ya self before you wreck ya self
respekt
booyakasha said:
This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
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Click to collapse
maybe i'll pop down to my sprint store today then...
My Galaxy S3 has the dreaded no sim problem. I receive this error when I try to text or make a call the action will fail, the phone will lose signal and I have to wait ~30 seconds before I can try the text or call again. I have 3 days left on my 14 day window to exchange the phone for another or just get a different model phone. I have scoured the internet looking for a fix but have not found one. If I do exchange my phone I will probably go with the Razr Maxx.
I don't want to have a phone I cannot use. I love the S3 but this problem makes me want to throw the phone every time it happens. What would you do?
cody0707 said:
My Galaxy S3 has the dreaded no sim problem. I receive this error when I try to text or make a call the action will fail, the phone will lose signal and I have to wait ~30 seconds before I can try the text or call again. I have 3 days left on my 14 day window to exchange the phone for another or just get a different model phone. I have scoured the internet looking for a fix but have not found one. If I do exchange my phone I will probably go with the Razr Maxx.
I don't want to have a phone I cannot use. I love the S3 but this problem makes me want to throw the phone every time it happens. What would you do?
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Click to collapse
Get a new SIM?
Bring it back to verizon and get a new SIM....
Do people really have such weak understanding of things like warranties?
You have an obvious problem and should take it to the store. They will swap your SIM and /or order you a replacement.
Sent from my Amazon Kindle Fire using Tapatalk 2
I went and got a new sim card. I have read multiple people say that generally this does not fix their no sim problem, nor does replacing the phone with another. I hope this fixed my problem. I have 3 days to try it out and make sure it works correctly.
cody0707 said:
My Galaxy S3 has the dreaded no sim problem. I receive this error when I try to text or make a call the action will fail, the phone will lose signal and I have to wait ~30 seconds before I can try the text or call again. I have 3 days left on my 14 day window to exchange the phone for another or just get a different model phone. I have scoured the internet looking for a fix but have not found one. If I do exchange my phone I will probably go with the Razr Maxx.
I don't want to have a phone I cannot use. I love the S3 but this problem makes me want to throw the phone every time it happens. What would you do?
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Click to collapse
Yeah, definitely DO NOT trade it in for a different model. The SIII has got to be probably THE best phone on the market. Just get the SIM card replaced. If you end up having to exchange your phone for another SIII make sure they give you a new one not a refurb.
Software issue
I too have the same problem. This isn't a SIM issue and post above was right that not changing the SIM or even the phone will help the problem. It's a software issue that Verizon finally acknowledged and will hopefully soon provide an OTA update. What's interesting is that it seems to be related to certain towers where I would get this error close to work but never close to home.
problemsny said:
I too have the same problem. This isn't a SIM issue and post above was right that not changing the SIM or even the phone will help the problem. It's a software issue that Verizon finally acknowledged and will hopefully soon provide an OTA update. What's interesting is that it seems to be related to certain towers where I would get this error close to work but never close to home.
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Click to collapse
I agree with everything said here. This is not the phone nor the SIM swap that will help. I have two s3's doing the same identical thing only while at work. Soon as I leave from under that tower it disappears. I would either swap phones it wait it out, but I've yet to hear an eta on the patch.
Sent from my SCH-I535 using Tapatalk 2
Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.
No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.
[email protected] said:
No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.
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Click to collapse
Might hold out for the Note 2. Testing something currently... wondering if Go SMS is the issue, seeing as the problem seems to creep up with some sort of combination of texting and calls. Will update tomorrow.
Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2
fearlesspaula said:
Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2
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Yep, already flashed last week. Tech Support told me tonight they have been fielding calls post patch showing it didn't fix the issue. If they are offering me any android of my choice, they are probably as flustered as I am. Almost went to a Rezound, a step backwards, I know, but I am at wit's end. Will see how the next week goes.
Sorry to hear. Try and hold out for a fix. I came from a rezound, and while I loved my HTC phones, this s3 is great. Too different to compare.
Sent from my SCH-I535 using Tapatalk 2
mdt73 said:
Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.
Click to expand...
Click to collapse
A fix is being pushed out today to address this issue. S3 is bar far the best phone you will find out there...
do you have a source about that?
Verizon is super frustrating. I switched from Sprint and got the Gnex, along with the "mute issue" where all of a sudden your microphone stops working during a call and you have to hang up. I've had the phone replaced and the replacement still does it so they offered me an "early upgrade" if I buy the S3 for $200.00. I did some research and found out about the no sim issue on the S3 so when I called back to tell them I didn't want an S3 they offered a RAZR M at $99.00 :/
I'm really considering breaking my contract with them to get a phone I like that works as it's supposed to.
Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.
Droid M is somewhat close. I'd stay with it or wait for the Razr HD
DertyDOH said:
Droid M is somewhat close. I'd stay with it or wait for the Razr HD
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Click to collapse
Hmm, I'll check it out. The M seems a downgrade at this point.
mdt73 said:
Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.
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Click to collapse
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/
joe_sun said:
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/
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Click to collapse
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.
mdt73 said:
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.
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Click to collapse
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2
joe_sun said:
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
Have you tried the new HD modem for S3 yet?
Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.
mdt73 said:
Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.
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A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app
Shibby87 said:
A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app
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I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...
mdt73 said:
I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...
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Click to collapse
Still not a single no sim error. I am about 24 hours from saying it was a bad batch of SIM cards... never thought I would say that.
Hey, my girlfriend got a LG optimus Hub phone, like 3 months ago. It was all working fine until like a week before. Once in a while there comes this problem that she can't receive any sms, but she can still send me an sms. When she takes out the sim card and puts it into another phone, all the sms i've sent she receives then. And then when puts the sim back in her phone, she can receive the sms. And then it works fine for like a day, and then the problem starts all over.. What could it be? How to fix it?
Oh, and btw, it's the stock ROM and the phone has only been rooted, nothing else.
Anyone? :S
Has noone really had this problem before? :/
aamatniekss said:
Has noone really had this problem before? :/
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Click to collapse
You might just want to try and update your towers.
What carrier are you on?
alludem said:
You might just want to try and update your towers.
What carrier are you on?
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Click to collapse
She's on Tele 2, that's the most popular carrier in Latvia.
Btw, what's towers update? 0.o
In the states you are able to type in a code (usually the same number used for activation) and it will just reconfigure to the cell towers in your area.
Sent from my SCH-I535 using xda app-developers app
alludem said:
In the states you are able to type in a code (usually the same number used for activation) and it will just reconfigure to the cell towers in your area.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Oh no, that's not the case here. We don't really need an activation code here, too. So that's something different.. :/ It happened today, like 2 hours ago, again. We had to put the sim card in another phone and after like 20 mins, we got all the SMS. Then when put the sim back in the LG, it works again. But this happens like everyday. :/ The incoming messages just get stuck, but she can still send them. :/
On some sms/mms stock apps there are settings that if checked can block all outgoing and or incoming sms and mms messages. Check the settings of the app itself and if all else fails there are some really good free 3rd party messaging apps available as a replacement.
Sent from my SGH-I777 using xda premium
Have you applied any updates recently? A buddy of mine installed a carrier update and it made his phone go all wonky. I would suggest backing up her data and doing a factory reset. Factory resets usually always fix software issues like what you're experiencing... Also if you do a backup, start from scratch don't restore any data from the backup as you don't know what is triggering the issue....
It's not the messaging apps fault, that's for sure. Checked that one like tons of times, and tried out other apps, the problem always shows up.
Well I guess that I'll just have to do a factory reset. :/ But could it maybe fix it, by installing another ROM? Like Optimus HUB has an official support for CM7.
signal?
have you tried toggling airplane mode to refresh the network
frog1982 said:
have you tried toggling airplane mode to refresh the network
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Click to collapse
Oh no, actually I haven't. I'll try it next time the problem occurs and see if it fixes it!
Anyone got some new ideas what could cause this? :/
The airplane mode toggling doesn't help. :/
I've heard somewhere about something that SIM cards can get old and then this thing happens when they sometimes get stuck and you can't receive sms.
So yeah, my girlfriends SIM is like 5 years old, could that really be the problem?
So, i told my GF to go and ask for a new SIMcard, and that fixed the problem. Basically it was just too old SIM. Im just saying if anyone gets the same problem.
has anyone experience an Activation Issue with the MOTO G. where i if you try to call it will tell me your account cant not be activated please call customer service. and i am the dealer, and the phone is brand new out the box. uselessly i will swap the device with another one, but im out of Moto g. and i tried #786 and and applied the msl #. and does the factory data reset, and PRL update and nothing. need Help PLEASE
fidourbina316 said:
has anyone experience an Activation Issue with the MOTO G. where i if you try to call it will tell me your account cant not be activated please call customer service. and i am the dealer, and the phone is brand new out the box. uselessly i will swap the device with another one, but im out of Moto g. and i tried #786 and and applied the msl #. and does the factory data reset, and PRL update and nothing. need Help PLEASE
Click to expand...
Click to collapse
pretty sure we need more information. at the very least, what model moto g do you have? who are you trying to activate it with?
I active on boost mobile.
Moto G MOT1031ABB and once ill do the activation, I can make a call and get on YouTube. So ill give to the customer, then they'll come back a day later saying that it " it will not make any calls, and serve on the net (facebook)". So ill do update PRL, profile, active this device, and #786. Oh yeahh and reprogram the network. And the 3G will be on until ill make a call. And the 3G will be gray not blue.
Sent from my SPH-L710 using xda app-developers app