[Q] caller cant hear me unless noise reduction turned off - General Questions and Answers

i had to change my display and touch panel. when i got it back from customer care this occured :
- people cant listen to me in phone call . both in dialed and received .
- during calls , screen goes back
- if i turn off the proximity , blackout fixes .
- if i turn off dual mic noise reduction , they can listen...... but my voice is not clear... sometimes shattered
- i tried with earphone , this time i don't need to turn off proximity or noise reduction...... but my voice isn't still clear and shattered
I'm not sure if its a software or hardware issue.... I'm getting kitkat next week... so software issue will be fixed... but if its a hardware problem , then i need to go for customer care...... that's very very weird to me... what to do ?

have you rooted your phone? if thats the case it just might be a bug install new rom!

Related

[Q] No system sounds, earpiece sound and other

Hi everyone, I'm here today to explain a very annoying issue with my OPO. I notice you that I have already tried every ROM and Kernel combinations, including the restore of the official ROM from fastboot. And yes, i've tried also a device reboot, of course!
So, from yesterday my OPO suffer of these problems:
- When I receive a call or make a call I can't hear anything in the headset. If I use the speaker, it works very well;
- The proximity sensor is switched on during a call but if I cover it the screen does not turn off;
- dial pad touch tones doesn't work;
- touch sounds doesn't work;
- screen lock sounds doesn't work;
The strange thing in this whole mess is that the ringtones work and feel perfectly, even the alarm.
Also, i've tried with some application such as audio manager or audio control to to control system sounds and lift them to the maximum level.
Now it's your turn, please help me to find the solution!
invisible142 said:
Hi everyone, I'm here today to explain a very annoying issue with my OPO. I notice you that I have already tried every ROM and Kernel combinations, including the restore of the official ROM from fastboot. And yes, i've tried also a device reboot, of course!
So, from yesterday my OPO suffer of these problems:
- When I receive a call or make a call I can't hear anything in the headset. If I use the speaker, it works very well;
- The proximity sensor is switched on during a call but if I cover it the screen does not turn off;
- dial pad touch tones doesn't work;
- touch sounds doesn't work;
- screen lock sounds doesn't work;
The strange thing in this whole mess is that the ringtones work and feel perfectly, even the alarm.
Also, i've tried with some application such as audio manager or audio control to to control system sounds and lift them to the maximum level.
Now it's your turn, please help me to find the solution!
Click to expand...
Click to collapse
SOLVED!
If you have a MiClick connected to your phone, after a wipe, please be sure to ahve installed the app!
invisible142 said:
SOLVED!
If you have a MiClick connected to your phone, after a wipe, please be sure to ahve installed the app!
Click to expand...
Click to collapse
Sorry I didn't understand the sollution. I ALSO have the problem of PROXIMITY SENSOR.The proximity sensor is switched on during a call but if I cover it the screen does not turn off. WHAT IS THE SOLLUTION.
fattah.abu said:
Sorry I didn't understand the sollution. I ALSO have the problem of PROXIMITY SENSOR.The proximity sensor is switched on during a call but if I cover it the screen does not turn off. WHAT IS THE SOLLUTION.
Click to expand...
Click to collapse
my problem was caused by MiClick. I didn't install the MiClick application after a full wipe so i was not able to hear any system sound because my 3,5mm port was always busy by MiClick such as a pair of earpieace

Xperia z3 Speaker Issue

Hello, first of all my english isn't good enough to describe all i want to say, i hope it's enough understandable.
My device xperia z3 (D6653) has a problem on speaker with incoming calls and activate loudspeaker phone during phone calls, the ringtone is too low.. as well as my speaker in phone calls.. the music is working fine and loud as it should be (both speaker work, top and bottom) but when somebody call me the phone rings too low even though every volume level is set to max! it's even more weird because when i go to "phone ringtone" like i would to set a new one, when i play the ringtone i already put or any another one the volume is normal as it should be and both speakers work.. but the problem still goes on when somebody calls me the bottom speaker only working and the phone sound is too low to hear of course as i mentioned when i active phone speaker during a call the bottom speaker still only working and i can't hear the caller while no sound or noise near me (quite place)!!
please help me, i am really very very disappointed.. i am missing most of my incoming calls because of this, and i can't hear the when loudspeaker is activated in calls..
P.S: the phone sound overall become a bit low but pretty noticeable after lollipop update or whatever i don't know, it was more louder when i bought it new, btw the speaker issue is remained the same when it was new though..
Build number; 23.4.A.0.546
Thanks.
please anybody help me!! i need a new software to solve this problem.. i can barely hear my phone ringing or even loudspeaker during calls...

Proximity sensor and sound issues

Hi everyone,
I've been on stock roms since I got my Nexus 5 (almost two years, so it's still on warranty [local law]), and since I updated to 6.0, I started having issues with the proximity sensor. Sometimes it wouldn't turn off the screen in calls, and it would generally stop working (I use gravity screen, which relies heavily on the proximity sensor, so that allowed me to become more aware of the problem. The proximity sensor would resume normal operation after a while.
I googled the issue, and apparently it's common since the 6.0 update, so I assumed a software bug. Anyway, last night the problem got worse. For example, if I was playing a video on youtube, with audio coming from the speakers (didn't try with headphones), the video would go silent. It can happen during playback (suddenly it just goes silent) or you start the video and it is silent. Other media apps report the same behaviour. This is an on/off problem, as it might or might not occur.
Also, during calls, it also started silencing the phone speaker. As with all the problems I reported, this is on/off. When the phone speaker is silent, the proximity sensor stops working. When this happens, I'm able to use the speaker phone to actually engage in the conversations.
Another thing that is really weird is that, if a media app stops reproducing sound (although sound should be playing), and I start a phone call immediately, the phone speaker will not emit sound but if I change it to speaker phone (audio coming from the speakers) the speakers work fine!
I've since flashed CWM recovery and a cyanogenmod snapshot (cm-12.1-20150901-SNAPSHOT-YOG4PAO237-hammerhead.zip) and the problem persists!
I'm writing this thread in the hopes that someone might know a fix for these issues, or if someone knows if these are common. Otherwise, I'll have to send the phone for warranty...
I searched around for this problem and couldn't find a reference to it. I was not very thorough, however, so I apologize if I missed something.
TL;DR - Having some issues regarding the proximity sensor (it stops working and resumes working for no reason) and when this happens, no sound comes out of the phone speaker during calls and no sound comes from the speakers during media playback. When the problem happens during a call, the speaker phone can be activated to interact with the other person. Does anyone know anyone that might be experiencing the same issues?
Thanks!

Poor call quality while ok google detection is on

I am having issue with the call quality in my opo while the ok google detection is on! While incoming or outgoing call the person on the other side can't hear anything but a hazy noise tough I can hear everything crystal clear! So I have come to this conclusion that this is due to my mic and only happening when i am turning on OK GOOGLE detection on from any screen! When that is turned off everything is just fine! The same problem is happening in official cyanogenos 12.1 latest version and on the cyanogenmod 13 latest nightly! I think if somehow I can create a task that will turn off ok google detection while I am at call and will enable it after, then the problem will be solved! So any idea guys how may I solve this annoying issue?

Voice Echo During Call (The other person experiencing)

I'm encountering an annoying issue. During call conversation, the other end will hear their voices back (echoing). There's also a problem during video call (Facebook Video call), no sound will produce. Most of the issues I browse in Google were pointing to "Noise Cancellation/Noise Reduction/Noise Suppression", but unfortunately, the Xperia Z5 Noise Cancellation is "ON" by default and can't be turned off. I'm also thinking this is the issue.
What I did so far:
1) Safe Mode = not working
2) PC Companion Repair = not working
3) Reformat = not working
it might be a hardware or the build number/firmware.
Update: I've updated to Nougat today but still the Echo during phone call is still here.
have you replaced your screen ? i have, and i had the same problem. it was not faulty microphone but it was glued on the original display and not on the second. there was a small gap in there. fixed by gluing carefully back so that the hole was not covered! did bought anoither microphone but was not needed
migidid said:
have you replaced your screen ? i have, and i had the same problem. it was not faulty microphone but it was glued on the original display and not on the second. there was a small gap in there. fixed by gluing carefully back so that the hole was not covered! did bought anoither microphone but was not needed
Click to expand...
Click to collapse
Are you experienced issue on noise cancelling mic? I have changed my screen and begins echo to calling person.. I have same issue with you. what is the guilty parts?

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