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Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
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Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
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I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
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next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.
Curious to see if anyone else has this same problem. I've looked around but can't find anyone that can replicate it.
Phone is running 4.0.4 with ATT's 2.20.502.7 710RD. Ever since I bought the phone, 4G connectivity has repeatedly been interrupted; all bars drop, service is gone, and it doesn't return for at least 30 seconds, if not a few minutes. I've been running the phone on a non-LTE sim card, so I assumed something in the network was causing a bug.
Behold, LTE. I got the LTE sim card, installed it, but still noticed the same pattern. If you look at the photo I've attached, it seems like the 4G connection gets disconnected every 15 minutes or so (red bars under "Mobile network signal"). It literally looks like there is a perfectly measured interval of time between the 4G disconnects. BUT, interesting thing you can see is that, during the time my HOX was connected to LTE, there wasn't a single hiccup. The entire green sector in the middle of the same line, "Mobile network signal," is from LTE. The left and right sides of the line, though, mark the 4G service area (my home), plagued with red marks of disappearing service.
AT&T says it has nothing to do with them; for once, I believe them. Does anyone have any advice or observations? The phone doesn't have insurance on it, so I may send it back to HTC and *hopefully* have them figure it out.
Cheers.
What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
sighkotic said:
What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
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I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
It could be the sim, but it could also be the g sensor. I wouldn't imagine the sim be loose enough to cause a rattling. But who knows. They are micro šims, so the possibility of displacement on the contacts could be a bit more prone, as they have less surface area.
Sent from my HOX
absolutelygrim said:
I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
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It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
cfn87 said:
It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
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Ah, makes sense.
Sent from my HTC One XL using Tapatalk 2
My network losses were seriously unbearable. Sometimes I could only be browsing for less than 5 minutes before it dropped. Then it would continue ever five minutes after turning off and back on.
Sent from my HOX
Hello all!
I was wondering if anyone has been experiencing signal loss (but not 100% cut-out) when the phone is asleep? Like if I have my phone on my desk, leave it alone for 20 minutes, I am greeted with no signal. I have never dropped a call (aside from the usual places) but it is just odd.
I have attached a screenshot taken just seconds after waking my phone. Notice the bars are greyed out (white shows a signal), but it is not the outline which would indicate that I am not connected to a tower, meaning no service.
I am on AT&T and all I have done is switch the SIM from my AT&T-Branded HTC One, to the Nexus 5. I have LTE and H+ but I'm not sure if there are any modifications I needed to make to the APN, or if I should just get a new SIM card from AT&T?
Forgive the n00b question, I am very new to GSM-based devices. I did not find any relevant posts about this issue.
Thanks in advance
signal sucks nationwide on nexus 5, do a google search if you don't believe me
This is driving me nuts, I'd love to know the answer. Here goes: in my room my Pixel 3 either chooses from full LTE signal or one bar of h+ (basically unusable). It seemingly chooses at random. I have gone into phone information and set to only use LTE which immediately switches me to full signal and fast internet speeds. However, when I make this switch people are unable to call me. Any idea what's going on? Why is the phone not using the full strength LTE all the time!? Why would it choose an alternative signal that I can't barley speak to anyone or use the internet! Not sure if I should blame the phone or the provider. I'd love to understand exactly what's going on
FYI I'm on Three and the phone is provisioned for VoLTE. The full signal I'm referring to must be the 800mhz.
Appreciate any advice, thanks
Pixel 3 has really bad signal. Tried to become a sms over 30min in my room. Theres enough signal for it. Not good but enough but on pixel 3 never came on.
Switched into flightmode and turned off but no sms...
I was angry cause i did mobile banking. Never had this probleme bevore. Then i switched sim to nokia8 sirocco and became my sms instantly...
Pixel3 is a nice phone in design but software is ****! Never again a pixel...
Thought on a google phone they pick the best out of a phone but it isnt