What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
sighkotic said:
What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
Click to expand...
Click to collapse
I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
It could be the sim, but it could also be the g sensor. I wouldn't imagine the sim be loose enough to cause a rattling. But who knows. They are micro šims, so the possibility of displacement on the contacts could be a bit more prone, as they have less surface area.
Sent from my HOX
absolutelygrim said:
I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
Click to expand...
Click to collapse
It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
cfn87 said:
It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Ah, makes sense.
Sent from my HTC One XL using Tapatalk 2
My network losses were seriously unbearable. Sometimes I could only be browsing for less than 5 minutes before it dropped. Then it would continue ever five minutes after turning off and back on.
Sent from my HOX
Related
I'm posting here on behalf of a friend because I've tried everything I think I can do to help, but to no avail. I'll try to make this quick.
My friend bought a Galaxy Nexus LTE in December and it worked great for a few weeks, until the vibrator in the phone broke - he took it to a VZW store and they replaced it for him.
Upon receiving the replacement phone, he was having trouble with LTE staying connected. It would continuously drop and instead of falling back to 3G, it says he has no signal - signal indicator in settings displays a red bar (i.e. no coverage).
He took it back to VZW and they tried his SIM card in an employees phone - same issue happened to that phone. They then tried his SIM in a new phone off the shelf, same thing happened again.
Verizon is saying it's an issue with something at the account level, but I've encouraged him to go in and complain until they give him another replacement, just in case. However, it's very odd that his SIM card in three different GNex devices produces the same issue, even though his first one worked great. They have said that a future software update would fix this.
The other day I installed the leaked 4.0.4 update on his phone to see if the new radios would work, but the same issue kept happening. So I reverted him back to 4.0.2 so he could take his phone back to Verizon and beg for another replacement. Unfortunately I forgot to re-lock his phone so I still have to do that before he takes it in.
Has anyone ever heard of this before? It seems so odd that his SIM card would do this, but I still think that Verizon owes him another replacement device since he has a phone that isn't working like it should. He's getting a big discount on his family plan but he'd prefer to have LTE on his new phone.
I would love your thoughts - this just doesn't make sense to us. Any suggestions other than replacing the phone again? It sounds like VZW doesn't want to do that for him so it might be easier to fix it another way.
Can't speak for Verizon itself, but I have been through several SIM cards now on Telstra. Same issue, all of a sudden they are unable to pick up signal at all. Seems the pre-paid cards are more susceptible.
I'd ask for a replacement SIM, as opposed to a replacement phone as it's been proved the issue exists on multiple handsets already. If a new SIM doesn't alleviate the issue, the VZW rep may be right in that it is at the account level.
Good luck!
Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
Click to expand...
Click to collapse
Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Click to expand...
Click to collapse
next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.
Hey everyone, I just bought the universal 8 gig Moto G 4g lte. I'm super pleased with the phone except it seems that my phone is constantly switching between LTE, H+, and H. I'm currently using Straight Talk with one of their AT&T sim cards. Sometimes I'll pick the phone up to make a call and it will say no service. It only lasts for maybe 20 seconds, but after it says no service and the time has passed it will show bars again. It's almost like it loses connection with the sim card or something.
I've spent several hours reading about the problems people have had with the switch to KitKat. My phone never shows the "no sim card" or anything of that nature. The triangle where the bars should be just goes completely empty. I'm just curious if this is known to be a software problem and not a hardware problem. I just came from a really really low end smartphone that would cut itself off on a daily basis. I need this phone to at least maintain normal functionality for a while. I don't have a phone to put the Straight Talk sim card in to check and see if it's the problem.
I don't really want to send the phone back, even though I've looked at the Nexus 5. It's a little bit out of my price range for a phone. Thanks in advance for your help.
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Not sure about the OPO but i had this happen to me where i lost reception for no more than 30s.
For you to restart the phone to get a reception is news to me and honestly have no idea.
I don't know how easy it is for you but with my operator it is very easy to just pick up a new sim card and ether have the shop to register the new card or do it by myself online. If the card is the same as the one you used with the OPO a new card would be the first thing to test. I have heard of lost reception problems were a sim card has been the culprit.
TastyBiscuit said:
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Click to expand...
Click to collapse
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
*Detection* said:
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
Click to expand...
Click to collapse
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
TastyBiscuit said:
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
Click to expand...
Click to collapse
I'd request a SIM replacement, see if that fixes it, unlikely to be the phone if you have two with the same problem using the same SIM
Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.
xFalcon1986 said:
Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.
Click to expand...
Click to collapse
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.
Mr.Ak said:
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.
Click to expand...
Click to collapse
Thanks. Will try that.
check ur network antenna
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Sent from my OnePlus 5 using XDA Labs
I just tried it & surprisingly it worked for me. Thanx
It worked for me
Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse
Pack Leader said:
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Click to expand...
Click to collapse
Hi! Sorry for the late reply but yes the solution is working great. Because of it, I'm still making use of my OnePlus One! I found that after the second week of bending, the sim card held the shape for about three months before I needed to bend it again.
Funny thing is that I initially also had my sim stuck inside the phone for some reason and getting it out was a real pain. However, with the bendy trick the sim had been working and I've had no trouble removing it when necessary. Hope you were able to figure something out. ?