[Q] Cracked screen, can't get past lock. How can I retrieve data from the phone? - General Questions and Answers

Accidentally dropped my phone the other day, screen is cracked and now I can't unlock the phone because of the pattern lock. Now, when I plug my phone to the PC nothing happens because the phone must be set to allow the PC to read the contents.. but since I can't unlock the phone to change that setting, I can't do anything atm. All data is in the internal memory of the phone, so no sdcard. (I regret I had it this way)
Is there maybe a software that can do this?
Phone is ZTE Max aka Boost Max.

Malibuz0r said:
Accidentally dropped my phone the other day, screen is cracked and now I can't unlock the phone because of the pattern lock. Now, when I plug my phone to the PC nothing happens because the phone must be set to allow the PC to read the contents.. but since I can't unlock the phone to change that setting, I can't do anything atm. All data is in the internal memory of the phone, so no sdcard. (I regret I had it this way)
Is there maybe a software that can do this?
Phone is ZTE Max aka Boost Max.
Click to expand...
Click to collapse
you can connect a otg cable and mouse to your phone and use the mose to draw your unlock pattern.

I'll try here because this came up in a search.
I dropped my LG G2 and cracked the screen so that I only have a very small area where I can get some reaction. Not enough to swipe over the screen to unlock it. I keep getting the LG notification that my screen is damaged and offering to allow me to control it through the hardware keys, but it won't accept those commands either. And now, when I plug it in to try to get my data off the phone, it's stuck on charge only, so I can't transfer anything.
Any ideas? All I really want are a few pictures from this past weekend. Everything else is backed up in DropBox.
I don't know what an OTG cable is and I don't think that I even have a mouse anymore.
Thanks.

Related

Cracked Screen - Need Data from Phone

Help!
Ive got a samsung galaxy s2 - originally it was on the UK Orange network, but since then I have flashed it with a different European firmware (unsure which one).
The screen has cracked therefore I can not use the touch screen at all.
I can not see anything on the screen except the battery level.
I need to take the data off it (pictures, vdeos etc.) which are stored on the phones internal memory.
When I connect it to my windows xp PC, it comes up in My Computer but when I try opening it it shows nothing.
I think this is because I need to unlock the screen (4 digit pin).
When I connect it to Kies, it says I need to enter the screen unlock code - But I can not due to the screen being cracked.
Only the hardware buttons work.
Is there a way I can connect the phone to my PC and get the data off?
I need somesort of app that will allow me to mimic/display the phone screen on my PC so that I can enter this screen unlock code to get into the phone.
Or can I do a refresh (restore factory setting/clear operating system) at boot up so that when it does eventually boot up into the welcome/set up screens, I can connect it to my PC to transfer the data off?
Can someone please help?
The is the Galaxy S 3 forums man, try the Galaxy S 2 threads.
Sent from my SGH-I747 using Tapatalk 2
rajveer.sandhu said:
Help!
Ive got a samsung galaxy s2 - originally it was on the UK Orange network, but since then I have flashed it with a different European firmware (unsure which one).
The screen has cracked therefore I can not use the touch screen at all.
I can not see anything on the screen except the battery level.
I need to take the data off it (pictures, vdeos etc.) which are stored on the phones internal memory.
When I connect it to my windows xp PC, it comes up in My Computer but when I try opening it it shows nothing.
I think this is because I need to unlock the screen (4 digit pin).
When I connect it to Kies, it says I need to enter the screen unlock code - But I can not due to the screen being cracked.
Only the hardware buttons work.
Is there a way I can connect the phone to my PC and get the data off?
I need somesort of app that will allow me to mimic/display the phone screen on my PC so that I can enter this screen unlock code to get into the phone.
Or can I do a refresh (restore factory setting/clear operating system) at boot up so that when it does eventually boot up into the welcome/set up screens, I can connect it to my PC to transfer the data off?
Can someone please help?
Click to expand...
Click to collapse
Go to google play on your PC. Log into the google account for that phone. Install "Android Lost" from the market and download your data with it. It's a beta test program but it's free. If it doesn't work you only lost time.
When installed you got to androidlost.com to use it's tools such as wiping the data, or backing it up. I've used it to find phone location, make the phone talk, and take pics from the cameras (in case it's stolen). But I've never tested wiping or backing up data.

Recovering internal memory

My phone's screen cracked when it dropped the other day and I can no longer view anything on the screen. The phone works since when I turn it on all the notifications will come through and the phone vibrates. The screen is completely dead.
I have hooked it up to my laptop to try to recover the internal files. The laptop reads the phone but I can't actually get to the files. I've tried Kies and it says the phone isn't connected.
I have a password on my lock screen and I figure that is causing the problem. Since the screen doesn't work, I can't type in my password to get access.
Is there anything at all I can do to get the files off?
Austin Avalon said:
My phone's screen cracked when it dropped the other day and I can no longer view anything on the screen. The phone works since when I turn it on all the notifications will come through and the phone vibrates. The screen is completely dead.
I have hooked it up to my laptop to try to recover the internal files. The laptop reads the phone but I can't actually get to the files. I've tried Kies and it says the phone isn't connected.
I have a password on my lock screen and I figure that is causing the problem. Since the screen doesn't work, I can't type in my password to get access.
Is there anything at all I can do to get the files off?
Click to expand...
Click to collapse
I found this while searching your problem. Have you tried this out? http://forum.xda-developers.com/showthread.php?t=1569292

Backup with no screen, no usb debug, no internet

Hi guys,
So... my Oneplus 6T got wet. The screen and loud speaker did not enjoy it, they are full off.
(TL;DR) How to know if the phone was reseted in RMA, while I have no screen, no speaker, and no adb?(/TL;DR)
The story:
I use my phone as a USB stick at work, and I backup often... Some files are very important to me and not yet backed up (I did not have much time between the storing of the files and the accident...)
I sent my phone to RMA last month right after that accident. It came back from RMA not repaired but it has probably been opened (small pieces of glue around the screen).
Here is the point after it came back:
I know the phone turns on normally, I can even use screen off gestures, and turn it off (1-sec press on the power button, then touch the power off square on the screen because I know where it stands)
My screen is 100% off
adb won't connect (anyway I have never activated the USB debug)
Wifi does not seem to connect to my box
I can make a call, so the network is here when SIM is in
Google "Find my phone" says it's offline even after I've let the SIM in for 3 hours
My paired BT headphones don't connect
So, I assume they factory reseted the phone...
However, the alarm clock still rings in the morning! Is that possible after a reset in RMA? Or is it a sign that I might have not lost everything?
Well, but... how could I check if my phone is indeed reseted or not, please? For sure.
And then, any idea on how to access the internal memory? I tried many things already, even controlling the phone screen off. With no success yet
Thank you!

Is my phone hopelessly locked or there's still second chance? (Forgot pattern, USB debugging on but not OEM unlock so can't flash)

So basically I have a Stock Sony Xperia Z3 Docomo variant (if I recall correctly it was D6653) that I used all the way from 2017, until I had to let it rest in 2020 because the screen was broken (although at that time before the screen went completely messed up, I managed to enable USB debugging in order to mirror the screen on my laptop with scrcpy so I can use it). It's just laying down on my desk cabinet for two years. Until finally I got a chance to replace the screen, the battery and the back cover earlier this weekend. Problem is, I already forgot the pattern to unlock it. Not even my brother (who used it sometimes to game back then) remember the pattern. Worse part is some of the SIM card, even when it does have data plan (I just simply put the SIM from my other phone), the phone is just going to show as full bar Roaming (R) and no internet at all so this phone completely have no network (although I do also have suspicion that data connection is probably disabled), and obviously that means I can't use google account to unlock it
Wanted to use TWRP or Aroma File Manager to delete the pattern lock file, but then I realized I have to flash this thing, and even if I do now understand how to install TWRP on my Z3 model because I already read various tutorial on this forum since Saturday, the problem is that OEM unlock isn't even enabled simply because at the time it was still a bit functional, I don't see it as something I need as I don't root any phone that I use. And as additional note, as time goes on obviously all of the laptop at home had gone many clean reinstall, which means no ADB key backup, and I can't authorize because pattern lock
Is there hope left, or this phone is completely locked?
(TLDR: Phone locked because I forgot lock pattern, no Internet, data stuck at R, no connection so I can't recover with google account, USB Debugging on but not OEM unlock)

Recovering data through USB

Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Yolco said:
Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Click to expand...
Click to collapse
If you did not USB debugging enabled in system settings before the screen broke, you will not be able retrieve your data. Now that your screen is broken, there is no way for you to enable USB debugging in order to retrieve your data.
Your options are:
1) repair the screen so you can retrieve your data.
2) forget about your data and get a new device.
Live and learn. I keep USB debugging enabled on all my devices for this very reason.
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Yolco said:
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Click to expand...
Click to collapse
I was going to suggest that but wasn't sure you would actually be able to install it or even if a custom recovery existed for your device since you didn't post what model you have. Also, if you had needed to unlock your bootloader to flash a custom recovery, unlocking the bootloader would have wiped your data.
Yes, you were lucky, most users in this condition are screwed out of recovering their data.

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