Hi guys,
So... my Oneplus 6T got wet. The screen and loud speaker did not enjoy it, they are full off.
(TL;DR) How to know if the phone was reseted in RMA, while I have no screen, no speaker, and no adb?(/TL;DR)
The story:
I use my phone as a USB stick at work, and I backup often... Some files are very important to me and not yet backed up (I did not have much time between the storing of the files and the accident...)
I sent my phone to RMA last month right after that accident. It came back from RMA not repaired but it has probably been opened (small pieces of glue around the screen).
Here is the point after it came back:
I know the phone turns on normally, I can even use screen off gestures, and turn it off (1-sec press on the power button, then touch the power off square on the screen because I know where it stands)
My screen is 100% off
adb won't connect (anyway I have never activated the USB debug)
Wifi does not seem to connect to my box
I can make a call, so the network is here when SIM is in
Google "Find my phone" says it's offline even after I've let the SIM in for 3 hours
My paired BT headphones don't connect
So, I assume they factory reseted the phone...
However, the alarm clock still rings in the morning! Is that possible after a reset in RMA? Or is it a sign that I might have not lost everything?
Well, but... how could I check if my phone is indeed reseted or not, please? For sure.
And then, any idea on how to access the internal memory? I tried many things already, even controlling the phone screen off. With no success yet
Thank you!
Related
My touch screen stopped working yesterday and Ive been trying little fixes here and there to make my phone easier to use. I charge my phone through my usb on my laptop and I woke up this morning and saw my phone made 8 calls throughout the night to multiple people. How did this happen??? I woke up and saw my contacts were open which seems like that something on the touch screen interface works somewhere, just not to the touch. What the hell can I do to stop this besides turning on airplane mode?
Have you hard reset your phone? maybe even try to flash a new rom? maybe jsut something became corrupted....
If I hard reset it without being able to use the touch screen after will i be able to get in the phone?
Maybe you have an exotic thing for winmo in your device - a virus?...
It only happens when my phone is plugged into my laptop.
So it only happens when its cradled, its not right, I agree with the above, sounds like you have a virus, format SD and flash different rom.
I have never heard of this happening by accident, either you have some sticky keys or something is kicking in and dialling people, unless your home network is seriously being abused and your phone is being hacked via the laptop (highly unlikely) but all the same, I wouldn’t rule it out.
Hope you get it sorted...
Accidentally dropped my phone the other day, screen is cracked and now I can't unlock the phone because of the pattern lock. Now, when I plug my phone to the PC nothing happens because the phone must be set to allow the PC to read the contents.. but since I can't unlock the phone to change that setting, I can't do anything atm. All data is in the internal memory of the phone, so no sdcard. (I regret I had it this way)
Is there maybe a software that can do this?
Phone is ZTE Max aka Boost Max.
Malibuz0r said:
Accidentally dropped my phone the other day, screen is cracked and now I can't unlock the phone because of the pattern lock. Now, when I plug my phone to the PC nothing happens because the phone must be set to allow the PC to read the contents.. but since I can't unlock the phone to change that setting, I can't do anything atm. All data is in the internal memory of the phone, so no sdcard. (I regret I had it this way)
Is there maybe a software that can do this?
Phone is ZTE Max aka Boost Max.
Click to expand...
Click to collapse
you can connect a otg cable and mouse to your phone and use the mose to draw your unlock pattern.
I'll try here because this came up in a search.
I dropped my LG G2 and cracked the screen so that I only have a very small area where I can get some reaction. Not enough to swipe over the screen to unlock it. I keep getting the LG notification that my screen is damaged and offering to allow me to control it through the hardware keys, but it won't accept those commands either. And now, when I plug it in to try to get my data off the phone, it's stuck on charge only, so I can't transfer anything.
Any ideas? All I really want are a few pictures from this past weekend. Everything else is backed up in DropBox.
I don't know what an OTG cable is and I don't think that I even have a mouse anymore.
Thanks.
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Cant access device from Windows
kaipolygon said:
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Click to expand...
Click to collapse
Same problem but no previous reasoning behind it. I have installed the samsung galaxy S6 driver for windows and I get a beep on my PC when I connect it but no detection of device. I have enabled USB Debugging and clicked on connect device as Mass storage device.
AAAArrgghhhh.
WHY?
I JUST got a replacement LG v20 (like literally sent back my first V20 on thursday) for a v20 that wasn't quick charging. And I left it on top of a car when pulling out of a gas station and it fell off and promptly got run over. First cellphone I've ever actually broken or even cracked a screen on. So annoying.
Anyway, the phone was still working using my bluetooth headset but I didn't realize and the battery died shortly after. I'd like to try and backup a few things on the phone before switching over to my insurance replacement (specifically let Whatsapp backup automatically run at 3am, backup SMS messages and backup call log) but I have the PIN required on restart option set. Everything I find online about getting an android phone unlocked with a broken screen seems to be talking about the screenlock and not the PIN on restart feature. Before I go buy an OTG breakout cable to use a mouse and HDMI monitor will that even work with PIN on restart? Can I connect to the phone with ADB before it actually boots into android (and set the USB connection as something other than only charge; not even sure I've set USB debugging yet since the phone is so new for me)?
It won't be the end of the world if I can't get into the broken phone, my photos are automatically backed up to Google drive, all my contacts, emails, tasks, calendar etc are cloud based (exchange server or gmail). Really the only thing I'd lose would be SMS's since last week, whatsapp since last backup, and my call log. But that would be really annoying to my pseudo OCD; I have an uninterrupted record of every text message I've ever gotten since treo in 2004.
Thanks in advance for any help.
Hello,
The situation is faced by lots of people and this is really very irritating. But I would like to tell you that there are ways to unlock your Android phone with broken screen. Maybe you are not aware of this fact but actually, you can unlock your phone without typing password on phone. The only possible way is by using a professional tool like Android Unlock. This is a great utility that helps to unlock any device whether its dead or broken, whether its locked with PIN, fingerprint, face lock, password etc. This tool is just amazing as it effectively works to unlock Android phone with broken screen.
Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Yolco said:
Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Click to expand...
Click to collapse
If you did not USB debugging enabled in system settings before the screen broke, you will not be able retrieve your data. Now that your screen is broken, there is no way for you to enable USB debugging in order to retrieve your data.
Your options are:
1) repair the screen so you can retrieve your data.
2) forget about your data and get a new device.
Live and learn. I keep USB debugging enabled on all my devices for this very reason.
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Yolco said:
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Click to expand...
Click to collapse
I was going to suggest that but wasn't sure you would actually be able to install it or even if a custom recovery existed for your device since you didn't post what model you have. Also, if you had needed to unlock your bootloader to flash a custom recovery, unlocking the bootloader would have wiped your data.
Yes, you were lucky, most users in this condition are screwed out of recovering their data.