Hello everyone on this forum ,
Recently I have purchased a brand new Nexus 5 from Play Store. I am living in Armenia, so my friend bought it from USA nearly a month ago and brought the purchase with him. SoI unboxed the device less than 2 weeks ago . After 2 days of usage the sound quality got very very poor. There is a noise when listening to music no matter which application I am using (there is a hardware issue). In addition to this , 2 days ago I noticed that my phone is doing something like self controling. It is opening and messing up settings, launching some applications while I don't touch to it. As far as I understand the sensor is imitating some random gestures , but in fact I don't touch to the phone a single time. I thought that it might be a result of a virus , so I made a system restore but it didn't help. Is this problem familiar to other nexus users ? Is it fixable ? Can I return the device and get new one after one month if I have used it less than 14 days , or is it too late ?
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Hi everyone,
I bought a Oneplus One in past July with enthusiasm.
After few days of use, began the "ghost swipes" issue (as every owner of the One) and multitouch issues (my phone is basically recognizing 1 finger at the same time) preventing any pinch to zoom or notification expand gesture.
But that's not the worst, after few weeks of use, began the most annoying issue I ever had on a device : my touchscreen is going crazy detecting contacts on the touchscreen by itself.
This issue began slowly but is getting worse over time. I noticed that the issue appears only after keeping my phone on my pocket for a while... I need to wait up to 10 mins after taking it out for the problem to disappear.
At first, a simple reboot was temporary the issue but not anymore. It's simple, I only can use my phone 10% of the day... During the remaining 90% it calls numbers, takes photos, deletes messages by itself...
Watch this video, it speaks for itself :
I do not know if anyone else has the same issue or not and I can't determine if it is a software problem, a hardware one or a combination of both...
I opened a support ticket on Oneplus website (but it seems I won't have answer before a few weeks... ) and I don't even know if they will accept doing a swap (OPO support is one of the worst I know).
What's sure is I am really disapointed by this device, whatever its price tag... And I won't recommend it to anyone and I won't give out my invites.
Guys, don't buy this phone and wait for the next Nexus device with which you'll have a high quality device at a decent price...
I let them a little while to find a fix to this situation and if nothing comes, I'll buy another one and use all means at my disposal to be refunded (the French law is quite helpful in the field).
.ant1
There are many users facing this issue. Check around the forums you'll see numerous threads about this issue, you might also find some tips to reduce the issue.
AFAIK this is as of yet not permanent fix for this issue, but since i dont have this issue i havent been following it so i might be wrong. Good luck though.
Google "bacon 55"
Sent from my OnePlus One using Tapatalk VIP
The only solution is to RMA the device. Took me 6 weeks of haggling with One Plus but finally the RMA is in process.
Ok so. Had my phone for little over a year now and it's has been great it really has. Never had an issue and the android updates coming first to th nexus 5 are incredible but since 2 months ago I have the screen flickering/shaking stuff. I have read a bit online and most people say it's a hardware issue, I noticed it happens when I'm someplace hot because when I'm home on a/c even in heavy use the phone it's perfect.
I don't live in the states so sending my phone to repair it's difficult here in my country, getting the parts and all of that is hard because this is not a phone you see here often really. But I'm going for vacation to the US in the month and this is why I need your guys help.
I read that people usually can replace the "flex" on the phone and the issue would be over. Other say that you have to replace the whole screen and some even have the phone replaced entirely.
Do any of you did the flex thing? What the best choice to fix my nex? Replace the flex, the screen or is there something else? Thank you guys
Its is something like this
https://youtu.be/IiyyA4VEyrk
(Roughly) Couple of months ago. My Nokia experienced periodic freezing/lagging issue, the screen showed artifacts. Eventually the whole screen died. As I was in warranty, I had the phone repaired. (They changed the screen and the PCB).
Yesterday, similar issue happened again, except HALF of the screen gave it right away following lag and crashes. Upon digging through internet there appears to be many other users with the same issue.
Apparently it is caused by a degradation of the connector cable to the screen. As I just had the components replaced, I have no doubt that Nokia have not recognised the issue. More worryingly, this could be an issue that will affect every Nokia 8 owners.
ATM it is not an issue, as we are probably all still in the warranty period. No doubt there will be more post on this in a years time.
See:
https://community.phones.nokia.com/support/discussions/topics/7000012764
[https://www.youtube.com/watch?v=BIYiVV2GdLI](https://www.youtube.com/watch?v=BIYiVV2GdLI)
(not my video.)
Been using mine for several months without any such issues. The incidence doesn't seem all that high to be a major issue like bendgate for Apple but Nokia should resolve it for devices that do face this issue and extend the warranty accordingly.
Sent from my TA-1004 using Tapatalk
So true.
I bought my phone back in november . The half screen artifacts issue appeared first in january and got the screen replaced. It appeared again 2 months back and it was replaced and was delivered to me recently(yes the service center took almost two months to get it replaced due to parts scarcity) .As you said it is definitely the connector problem which detoriates over time and i fear this issue will repeat again in future.
NinjaTheory said:
Been using mine for several months without any such issues. The incidence doesn't seem all that high to be a major issue like bendgate for Apple but Nokia should resolve it for devices that do face this issue and extend the warranty accordingly.
Sent from my TA-1004 using Tapatalk
Click to expand...
Click to collapse
I feel this problem is a bit like the Nexus 5X / LG G4 scandal. People didn't start highlighting the problem until at least a year since release and as their warranty runs out. Given that I had the 'problem' parts replaced yet the issue re-occurred with new parts, it appears the problem is not likely to be batch related.
If it is an issue with degradation I'm sure there will more people affected. Maybe not now, but soon. Hence 'TICKING' time-bomb.
What model? I have the TA-1012 and have no problems. Got the phone in Feb 2018.
Sent from my Nokia 7 plus using Tapatalk
My model is TA-1012.
See https://community.phones.nokia.com/support/discussions/topics/7000012764
The number of fault being reported is getting higher, and some already have repeated repairs. THERE IS A PROBLEM somewhere.
Personally, I feel sorry for the people that are not in the EU/US.. i.e. people in India and Asia. Gauging by the Nokia 8 community forum is that they are being actively ignored by Nokia as there is (probably) lack of consumer rights in those countries.
See an example:
https://community.phones.nokia.com/support/discussions/topics/7000029548
Furthermore:
My conversation with Nokia
what happens if my phone have the same fault again?
it looks like its quite common
my been repaired once already
16m ago
Nokia mobile care
if you have a hardware issue with your phone, you have all the rights to send your phone for repair as many times as needed
me
and every time it takes a month for it to be repaired. Don't you think there's a problem somewhere?
--
Nokia's stance is, repair as often as you need to be, it doesn't matter even if it means you will be without your phone for 2-3 months every single time, and in 1 years (2 years in EU) time we won't have to deal with you again anyway!
I got the Honor play about 2 weeks ago, returned it on Saturday just gone.
Was an OK phone with a few issues, till I came use pop my sim card in, then the auto dim in most apps that CAN NOT be disabled short of ADB' deleting the app started driving me mad, I returned it
Looking at the 7 plus, Argos has it at £200
Any common issues or problems ?
Usb c failing in almost all units after a couple of months.
so not a durable port then on the 7 ?
cirian75 said:
so not a durable port then on the 7 ?
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Click to collapse
Mine is working without any hardware problems since oktober 2018.
Most people have no problems, but some do have problems and they tend to react more then persons who are happy.
This is for all things, not just Nokia phones
elot01 said:
Mine is working without any hardware problems since oktober 2018.
Most people have no problems, but some do have problems and they tend to react more then persons who are happy.
This is for all things, not just Nokia phones
Click to expand...
Click to collapse
Couldn't agree more,
A guy who bought the phone 6 month ago tell you that he has no problem with the port and people overreact, LOL. Yes, 6 month ago of a phone that is supposed to last 2 years.
You just have to wait my friend, i was feeling lucky when i was reading the people complaining, maybe is some batch, or something, i thought... Just wait and then come back to here.
To the OP, you can go to Nokia forum and check the number of view of the "usb c port failure" and take your own conclusions. There is people that have problems with screen and touch.
Apart from this 2 things the phone is quiet good!
NahuelMS said:
A guy who bought the phone 6 month ago tell you that he has no problem with the port and people overreact, LOL
[...]
To the OP, you can go to Nokia forum and check the number of view of the "usb c port failure" and take your own conclusions. There is people that have problems with screen and touch.
Click to expand...
Click to collapse
I have N7p year, and NOT have problem with USB port or Touchscreen(yes, this is "batch" problem i have non problematic ts/fw with Goodix in name
k3dar7 said:
I have N7p year, and NOT have problem with USB port or Touchscreen(yes, this is "batch" problem i have non problematic ts/fw with Goodix in name
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Click to collapse
That you don't have problem with the port doesn't mean that is not a common problem with a lot of user facing issues. In general i think is a matter of time, maybe a little bit of luck also. The usb c is designed to last 5000 plug and un-plug at least. If a lot of people have problems with that, it means the design or quality control is not good. It doesn't imply you are going to have a problem with that, maybe yours work perfect and last 5000 plug and un-plug. It is a matter of number of people having this problem. I have godix screen to and is working perfect.
NahuelMS said:
A guy who bought the phone 6 month ago tell you that he has no problem with the port and people overreact, LOL. Yes, 6 month ago of a phone that is supposed to last 2 years.
You just have to wait my friend, i was feeling lucky when i was reading the people complaining, maybe is some batch, or something, i thought... Just wait and then come back to here.
To the OP, you can go to Nokia forum and check the number of view of the "usb c port failure" and take your own conclusions. There is people that have problems with screen and touch.
Apart from this 2 things the phone is quiet good!
Click to expand...
Click to collapse
I have the phone for a year also. No problems whatsoever.
Great phone. As someone already said, unhappy people are the one reacting more than the others. £200 is a great price for processor sd660, 4GB RAM, 64GB storage and fhd and Android one.
Nokia forum is populated mostly by india/Asia users, so I can talk about that part of the world.
It is a nice phone though (only a bit too big).
Have had the Nokia 7+ since it came out in UK (TA-1055) Feb 2018 and no problems at all Brilliant phone for the money.
Sent from my POCOPHONE F1 using Tapatalk
Hi,
bought the phone in july 2018. I love it, fast, snappy, consistent updates, long battery, nice camera and so on, overall nice experience.
BUT : Failing usb C for a month now and a strange looking yellowish stain on the top left of the display. The problem is I am living in another country at the moment and giving the phone back for a replacement/repair is a pain in the a**. Nevertheless, even though I have these problems I will still buy the same one if I had to take the decision now, just because of the small possibillity that this does not happen again. I am travelling at the very moment and imagine what a nightmare it is to keep a phone charged when the port is working only in one position with something heavy on top of it everytime so it enables fast charge otherwise it charges with 60 mA instead of 1500+mA... Consider the risk and I wish you good luck with your purchase, hopefully you make the right decision.
Good day as of a few day ago my watch started have some problems : it's turning on an off by itself, opening app by itself, switching from one app to another, an the charge only last about 7 hours. It's almost uncontrollable. HELP
Maybe Waterdamage... or swollen battery...
IMHO this is real Hardware problem...
Best Regards
If it is still within warranty, I would take it to a Samsung Service Center and let them check it out