So after reading everyone's post. I got one off eBay. So I put my straight talk sim in there and the apn loads automatically!? Meaning I didn't put anything in a everything is working. LTE.. Voice, everything seems fine. Well then within 15 min, 3 huge system updates. So now here's the issue. If i let the phone sit for 5 min, and go to use it, it's off! Like it turned itself off. I have to power it on. Any idea's?
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Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
I have a similar issue too. 3G would fail after sending a text message and sometime while tethering and missing a call, ALL signal was gone. In either case I would just reboot the phone and it would start working again.
THEN.... my 3G totally disappeared and VZN is now sending me a new phone.
Mr Grim xX said:
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
Click to expand...
Click to collapse
you may need a new SIM card
Received my Nexus 5 today after much waiting due to Google/courier making a mess of my delivery details over the last 9 days...another story altogether.
Straight out of the box, and after putting in my SIM, I stuck the phone on charge for a bit and booted her up, though it seemed like there was a bit of charge in it (40-50%) so felt happy unplugging it during some of the set-up...syncing accounts, connecting to wifi, sending a couple of test SMS and inputting my carriers voicemail number.
Then it crashed as I was reading a text, and wouldn't turn on again.
I put it down to teething problems and left it alone and on charge for a bit, and after 10 mins tried again and everything was fine. Booted up (and super fast at that). Spent another 20 mins or so messing around with wallpapers and adding a couple of apps that I use daily.
Stick it in my pocket to run a quick 10 minute errand (including trying to pair it with the Bluetooth in my car, unsuccessfully), and when I get back to the office I find the phone had shut down in my pocket, and it has now been unresponsive for the last 2+ hours.
I've tried leaving it on charge. Tried every combination of holding down buttons to elicit any kid of response, but absolutely nothing. Not so much as a screen flicker.
Would anyone have any advice on things I could try before I contact Google and pack it back off to them? I'm out of ideas. I can't get it to respond in any way to anything!
robotsonic said:
Received my Nexus 5 today after much waiting due to Google/courier making a mess of my delivery details over the last 9 days...another story altogether.
Straight out of the box, and after putting in my SIM, I stuck the phone on charge for a bit and booted her up, though it seemed like there was a bit of charge in it (40-50%) so felt happy unplugging it during some of the set-up...syncing accounts, connecting to wifi, sending a couple of test SMS and inputting my carriers voicemail number.
Then it crashed as I was reading a text, and wouldn't turn on again.
I put it down to teething problems and left it alone and on charge for a bit, and after 10 mins tried again and everything was fine. Booted up (and super fast at that). Spent another 20 mins or so messing around with wallpapers and adding a couple of apps that I use daily.
Stick it in my pocket to run a quick 10 minute errand (including trying to pair it with the Bluetooth in my car, unsuccessfully), and when I get back to the office I find the phone had shut down in my pocket, and it has now been unresponsive for the last 2+ hours.
I've tried leaving it on charge. Tried every combination of holding down buttons to elicit any kid of response, but absolutely nothing. Not so much as a screen flicker.
Would anyone have any advice on things I could try before I contact Google and pack it back off to them? I'm out of ideas. I can't get it to respond in any way to anything!
Click to expand...
Click to collapse
Try pressing and holding the Power and both Volume Buttons for about 15 seconds. Then try to boot.
abaaaabbbb63 said:
Try pressing and holding the Power and both Volume Buttons for about 15 seconds. Then try to boot.
Click to expand...
Click to collapse
Tried this (which I'd tried to no avail previously), and no joy. Wouldn't boot afterwards.
Left it on charge (which it had been for the 20mins previous to trying this) for another 10 mins. Came back to it, pressed power and it just came on. No boot. It was just already on.
Veeery confused now after trying intermittently to get it to boot for what is hours now.
Should I do a factory reset?
I'll log with Google that this has happened so there's less come-back if it dies again and I need to return it. Haven't tried it with a SIM in yet (need a working phone!), but will report back after that.
robotsonic said:
Tried this (which I'd tried to no avail previously), and no joy. Wouldn't boot afterwards.
Left it on charge (which it had been for the 20mins previous to trying this) for another 10 mins. Came back to it, pressed power and it just came on. No boot. It was just already on.
Veeery confused now after trying intermittently to get it to boot for what is hours now.
Should I do a factory reset?
I'll log with Google that this has happened so there's less come-back if it dies again and I need to return it. Haven't tried it with a SIM in yet (need a working phone!), but will report back after that.
Click to expand...
Click to collapse
I'd fully charge it before doing anything else.
jd1639 said:
I'd fully charge it before doing anything else.
Click to expand...
Click to collapse
Have done now. It's charged and I'm about to retry the SIM.
Possibly of note, after I checked it and saw that it had restarted, I checked the battery log and it showed that it had been running for 29m 25s on battery...yet was on charge. I'd attach the screenshot but I haven't posted here enough times for the forum to let me
It was unresponsive no more than 10 mins previously. 10 minutes would be generous.
Anything I can learn from that?
So the phone lasted all night with some light use. Left my Nexus 4 on with no SIM for alarms so I knew I could wake up this morning, but instead, to my joy, I had two phones alarming at me together!
So it was to my dismay that after I'd read some mails, checked some sites, and left the phone to go and get ready for work for 10mins...I came back to it dead again.
I heard some notifications come through (and I was in the middle of a conversation on WhatsApp, so that was normal). I saw the notification light flashing too, so the messages coming through, or at least the first one, didn't crash it.
It did however start up again, with no SIM, after some cajoling.
Is there some way I can see an error log, or a crash log? Or anything I can install to log this for the next inevitable time? Or is this sounding like a permanent hardware issue and I'll need to return the unit?
There's a thread somewhere you can find it, it will show you how to install stock firmware again.
Do that and if it occurs again, call Google to get a RMA
Sent from my Nexus 5 using XDA Premium 4 mobile app
Re-installing the firmware won't jeopardise my position in sending it back to Google, no?
Just went back to it to put the SIM back in it and it's unresponsive again. FFS.
robotsonic said:
Re-installing the firmware won't jeopardise my position in sending it back to Google, no?
Just went back to it to put the SIM back in it and it's unresponsive again. FFS.
Click to expand...
Click to collapse
No, but you have to unlock the bootloader first before you can flash a factory image and install adb (platform-tools) on your pc, and afterwards relock the bootloader again before sending it to Google.
I bought this phone almost 3 years ago. The phone was working perfectly. The phone is rooted. I frequently use to upgrade or downgrade its firmware. This problem is coming since 3 months.
The phone is not turning on with the power button.
When I put it in charging, the battery symbol comes on the screen with loading symbol inside it, for 1 seconds and then switches off. This is repeating infinitely times. And whenever i take it out from charging, it again gets off and won't start.
This problem is coming since 3 months. Although i bought a new phone. But i want it in case of any emergency.
Please help me.
Thanks
OK...here are some things to try:
1. You've had the phone for 3 years...battery might be shot...new batteries are cheap on Amazon.
2. Take the battery out and leave it for about 2 hours. Then put it back in and let it charge for 8 hours. If your battery is not shot, this should restart your phone.
It's also possible there's a problem with the power button...if that's the case, I can't help.
Thank You so much. That helped me. And now its working perfectly.
Hi, my mom bought OnePlus One from ebay.co.uk. Phone had one problem - it doesn't pick up any network. We took it to the repair and they repaired it for 45 pounds (they showed us that phones gets connection with EE maybe after 5 minutes when phone turns on). We got home, got inside 3 networks SIM card into the phone. Firstly, it just showed ''No Service'' so we waited a we minutes - no result. Then we restarted the phone and waited 30 minutes - it worked! Okay, we thought everything gonna be ok. So we got outside, and phone just freezed and I had to restart it. But then connection is just doesn't appear anymore. It just shows ''No Service'', what can we do about it?
Okay, now after those flashings I can't get any connection even with EE card it just shows EE card. I reverted the phone back to stock, and then tried to flash OxygenOS using this tutorial http://oxygenos.oneplus.net/Flashing+instructions+for+Windows.pdf I will tell if it works. But I searched on internet a little bit more and I founded that some people tries to fix that problem with modem flashing? But I can't find a normal modem for OxygenOS or stock CM13 on OPO.
Oh, and there's a strange with going on. Voicemail just won't go away from that time when we got phone from repair. If you swipe it out it will went back after some time....
So my mother has a samsung s8 Plus and a software update was pushed through the other day. After it updated, the 4g/Lte icon on status bar is gone and now only has the no mobile network icon.
no calls/texts in or out. Took it to att store and they reset mobile network settings, did a factory reset, and replaced the SIM card. none of that worked. She then took it to a UbreakIfix(?) samsung
authorized repair shop and they tried the same things to no avail. Any thoughts or ideas from here?
Edit: forgot to mention that the airplane mode in the notification bar drop down is lit up light blue but is not turned on. it is light blue not the normal dark blue like all the other icons. very weird.
I am having the EXACT same issue. I don't remember when the last update came through, but it was Feb 16th when this started happening to me. I was moving to a new apartment, phone battery down to like 10%, so I turned the phone off and put it away. A few hours later I turned it back on and no cell connection. No bars, just a circle with line through it. Settings > About Phone > Status > SIM card status = shows Network "unknown", Mobile network type "unknown", Service state " Radio off", Mobile network state "Disconnected".
My SIM works in a Nexus 6 and Galaxy Note 4, so I know it isn't the SIM card. I've tried everything I can think of to turn the radio back on, replaced the SIM tray (original is cracked), even got a Freedompop SIM just to test, and yeah, it won't work. The cellular radio isn't turning on for some reason.
I will say, a couple days after it happen, I turned the phone on without SIM tray, and I could see empty bars, like it was trying to work. I turned it off, put my SIM in, and it worked... until my replacement SIM tray came in. Turned it off, replaced SIM tray, and it is off again.. for last 2 days. I just happened to turn it on that day and it was working, turned it off some days later and it stopped again. I don't know why.. no apparent reason. So, last couple days I have been turning it on and off, on and off, hoping it comes back on.
If ANYONE comes up with ANY ideas, please let us know!!!
Aaaaaaand... I turned it on this morning and the signal bars were back. I didn't even turn the phone off, I slid my SIM card, in tray, in to the phone, and it is working. I'm scared to even reboot it now, but SOOOO happy I don't have to use my Note 4 with dying battery right now
dallas4u said:
Aaaaaaand... I turned it on this morning and the signal bars were back. I didn't even turn the phone off, I slid my SIM card, in tray, in to the phone, and it is working. I'm scared to even reboot it now, but SOOOO happy I don't have to use my Note 4 with dying battery right now
Click to expand...
Click to collapse
Thats funny because I had my moms phone just sitting in my nightstand drawer and she decided she wanted it back. So I gave her the phone back and she charged it up and turned it on. Guess what...it was working again. Very weird.
jrowdy23 said:
Thats funny because I had my moms phone just sitting in my nightstand drawer and she decided she wanted it back. So I gave her the phone back and she charged it up and turned it on. Guess what...it was working again. Very weird.
Click to expand...
Click to collapse
Tell her not to shut it down. That caused my issues the second time (well, the first time too). Rebooting, not sure... but I am keeping it charged and NOT shutting down until the next software update, for sure.
FYI... my charge cable got pulled out of my phone last night and my phone died in the middle of the night. I woke up, noticed it, and started charging to around 25%, turned it on, and now... no mobile signal again. Worked fine for I guess a month. A month of NEVER rebooting it or shutting it off. Once I did this it has now lost signal. Luckily I have a Note 9 coming Monday (tomorrow), but this is really pissing me off.