I've had the phone for maybe 8 months and last week it started to crash a bit often, it'd just turn off for no reason. then it started doing it more and more frequently to the point where I couldn't turn it on at all without it crashing immediately. I've tried a factory reset twice but to no avail. But here's the kicker, when I plugged it into my computer it wouldn't crash at all.
Unfortunately now when I try to turn it on it only goes to the white "hTc Incredible" screen and will stay there until I turn it off. Scratch that, as I was typing it started to go to the black screen with the droid symbol where it says "droid" only it's continuously looping through the boot cycle.
It really couldn't have happened at a worse time because I have someone coming up from Phoenix.
Any suggestions would be very much appreciated.
Related
Earlier today, my mogul was working fine. But then it started getting sluggish, so I decided to soft reset it. Then the freak out begins.
This is my process of turning on the phone.
- Press power button
- Get to green windows mobile screen and hangs for a 5-10 minutes. (If I don't have the charger in, the screen turns off and turns on later when the phone gets passed the green boot up screen.)
- I managed to disable all my today plugins but when I try to get to SK Tools to try to fix the phone, i can't even make it past the start menu. It freaks out and the delay time is looong.
- The phone then craps itself and turns off the screen, but not letting me turn it back on. Forcing me to soft reset or take out the battery.
I HATE MY MOGUL!!! It sucks!!!!!! What can I do?!?!??!
Software Problem
Hi
It sounds like a software problem. I think that a hard reset would probably fix it but obviously that's a last resort.
Cheers
andrew-in-woking
I hope someone can help me, I have a Sprint Touch Pro2. Last night it randomly started rebooting itsself, i was not loading a new rom, i was not installed any software, i wasn't doing anything other that texting and IMing people. After i removed the SD Card, there were a few times i got it to load to the unlock screen, but once i got passed that it would say "starting device activation..." or something like that. Then i got it loaded but Touch Flo 3D would not automatically start. So i removed the battery and restarted it again and i went to bed and left it charging, and it kept restart itself again, when i woke up it the phone was dead, and will not turn on. The charging light is on but it will not turn on.
This happenned to me, i ended up having to exchange the phone.
have u tried a hard reset. U can do this by holding power button and call and end keys.
Phone must be off and it will completely erase your data
this sounds like what my phone is doing. is there a fix? i think im sol because i didnt buy it though sprint.
Not Hopeless
This happened to my Sprint TP2 I soft and hard-reset it but it still went back to the reboot loop.
I put it in the tri-boot screen and re-reflashed the stock ROM and all was well.
Same here
The same thing is happening for me right now. Soft-resets aren't helping. It's sporadic, however, sometimes saying it successfully activated and needs to reboot (then going into activation right away), sometimes saying it failed, and sometimes not coming up at all (but I'm pretty sure it's running in the background, even if I hit cancel, because the phone is very warm and the battery drains very quickly).
I took it to Sprint and they confirmed it was already activated. They tried manually activating it, succeeded, and it still kept doing it. However, both them and I were able to place a phone call, text, and visit a website... so basically it was working. But, like I said, this constant nagging of activation was running in the background sucking juice and killing performance. Their diagnosis was "it's acting weird". The main home screen clock has also been stuck at 0:00 ever since this started (though the lock screen clock and clocks in the World Clock screen are correct).
They said I could go to their service shop and do a diagnostic and backup/wipe/restore or they'd replace it under warranty if it still didn't work.
I figured I'd just try the hard reset myself tonight. Will post how that goes. I'm not sure what this "tri-boot" screen is, but I'll do some searching and check that out too.
Apologies if this has been asked before but I have had a look through and although there are similar threads nothing is quite the same.
HTC Desire s
This is my sons phone and is contract Vodafone
He reported that the phone was freezing and turning itself off
I did a quick look up and found the factory reset tips so told him to do this.
Using the volume down and power button brought up the menu but not exactly as described as it had no erase data tag, it did however have a factory restore tag so he used this.
the phone shut down ok but then on restart just kept starting to the HTC quietly brilliant screen, made its jingle then displayed the vodafone screen, then after about five seconds turned itself off and then on then the same again. Not wishing to disturb the process and assuming it may do this a few times I told him just to leave it doing its thing. It continued to do this all night (12 hours).
In the end the battery was removed, reinserted then switched on. All looked good when the PAYG/contract screen came on and it proceeded through all the first time screens but then it froze, turned itself off and started doing the loop again with HTC quietly brilliant, then Vodafone then off.
this went on for ages, occasionally going as far as the phones home screen then repeating.
have now tried the factory reset again, taken out the SD card, removed the sim card and although it has slowed the process down it is still repeating and never going beyond the Vodafone symbol.
Has anyone got any ideas?
Many thank's Ian
Update to this, when the battery is removed and reinserted now without the SD and sim, the phone is turned on, it will go as far as the no sim inserted screen, if you then slide the bar down to unlock it goes to the White screen with HTC on then after a few minutes turns off, turns back on, does its jingle then Vodafone screen.
Please help as it appears my sons life has ended and the whole world has crashed.
Further update
Got message
the process com.htc.bg has stoped unexpectedly.
Does that mean no one can help?
Looks like time to send it back to the professionals.
Ever since yesterday my Google Pixel has been stuck in a seemingly endless bootloop. It all started when I was using the phone as normal, then it suddenly froze. I tried turning it back on, but that's when it started happening. Every time it resets there is always either a blue line in a random location or a blue smear on the bottom of the screen. I can't access recovery, but fortunately the bootloader is unlocked (as it says in the title). But even that doesn't seem to help as every time I flash a factory image, it does the same thing.
I have searched for any situations similar to mine, but I either encounter vague/unhelpful solutions from Google on the Google forums, or threads that aren't specific enough. I am making sure to be as specific as I possibly can so I don't try the wrong solution and mess my phone up even further.
I was successful at one point a little while ago. Throughout the day I let it do its thing to drain the battery, until it finally died. I noticed that when I turned it on, it had the "No command" message with the dead Android robot instead. I reflashed the stock image one more time, and it was successful. However, I was an idiot and took my phone off the charger, and with what minuscule battery life was left, it quickly died, strangely setting me back to the bootlooping I had originally.
I'm new to this website (and pretty much forums in general), and I had just signed up for this specific reason, so apologies if I come off as a bit clueless.
(Edit: It still seems like a chance-based thing, but the no command message may pop up after letting the phone die and turning it on.)
I'm having this same issue as of today. Have you had any luck resolving it?
Same here. I updated the most recent "security update" (~44MB) and the phone started to repetitively reboot cycle. First, it last for 3-4 hours of normal use, then quickly down to 10 min. And then it couldn't even pass the animation to complete the reboot. Called/emailed Google service. Tried to wipe/factory reset in recovery mode. No help. Or even worse. It's now stuck at the"Google" screen for a minute, and reboot. Any thought?
Hi, I just made an account here because someone on Reddit suggested it. I am having an issue with my cheap Samsung phone. It is a J3 Emerge and I have had it for about 3 years now. About 30 minutes ago I was watching a youtube video when suddenly my phone turned itself off randomly without me having pressed the power button. The battery was at about 30 percent. It didn't do the normal turn-off sounds, it was just on, then a black screen, then the boot screen. When my carrier logo pops up it doesn't play a sound, when it normally does. It then stays on my carrier logo screen indefinitely and vibrates a couple of times every 20 seconds or so.
I have tried taking the battery out and putting it back in, and then turning the phone on. It turns on normally, but after the carrier screen, it goes to a teal blue background that I have never seen before that says "Starting Android" at the top, and "starting apps" at the bottom. After about 10 seconds, my home screen comes up. Once my home screen comes up, after about 3-5 seconds it turns off and starts the process mentioned above. I tried booting it into safe mode, and the boot was normal until it got to my carrier screen, made the sound, and then was stuck in the indefinite vibrating loop.
The only other option that I can find is to try to factory reset it. Though I know that we are switching our plan over to T-Mobile very soon, and I'm wondering if I should wait until I go see them for the new sim card to see if maybe they can fix it. I don't want to have to get a new phone if I don't have to. Even though my screen has many cracks, and it can be really slow at times with android 7, I don't mind it.
I'm willing to try just about anything at this point. I'd also be relieved to know if this just isn't something I can fix/is fixable, as at least I wouldn't be in the dark. If you have any other questions please feel free to ask, I will provide as much additional information as I can. Thanks in advance.