Hello Guys,
I started to have problems with my wing and end up in three-color bootloader screen. I can tell you that I am not playing around with my phone. I do not even install any software not to risk its basic phone functionality since I am using this phone as a business phone. So, no crazy rom flash or etc has been done prior to this problem.
My phone started to have problems with answering calls last week. When it was ringing, it was keep ringing and I was not able to take the call even though I was pressing every possible buttons on the phone. It was locking.
I noticed that phone was locking the buttons too. So, I selected "do not lock buttons when the device is off". But, this does not have any effect. Phone was keep locking my buttons.
Last night, I noticed that my phone was unresponsive once again as usual, I soft reset the device, and it booted to the three color screen (I think you guys call this bootloader screen?) where it says "IPL 4.26.0002" and "SPL 4.26.0000". Tried to soft reset probably another 10 more times. same thing...
I took out the battery, went to sleep. Put back the battery in the morning, it booted to the OS and phone is running. But none of the hard buttons were working. It also hangs up the incoming call after first ring. I soft reset the device once again and it went back to the three-color screen.
I went to the Tmobile website, and found that there is an upgrade ROM. I downloaded and ran that program. It said that it installed it to the device successfully, and then the device rebooted itself. Guess what, back to the three-color screen.
I have been reading your forum since morning, and read a lot about brick phones etc. I tried couple of the techniques for recovering brick phones, but nothing helped. Hopefully, someone here can tell me what is going on, even though if the answer is to throw the device to the trash.
Additional Observations
It looks like nobody is interested
I have other observations.
- When "do not lock buttons" is checked, phone starts acting even more weirder. it generates keystrokes by itself. Camera starts taking photos.
- If the battery of the phone is out at least an hour (I don't know why), phones boots fine. If you soft reset at the moment, it will always goes back to the three color bootloader.
Can this be a virus?
I hope someone can help me, I have a Sprint Touch Pro2. Last night it randomly started rebooting itsself, i was not loading a new rom, i was not installed any software, i wasn't doing anything other that texting and IMing people. After i removed the SD Card, there were a few times i got it to load to the unlock screen, but once i got passed that it would say "starting device activation..." or something like that. Then i got it loaded but Touch Flo 3D would not automatically start. So i removed the battery and restarted it again and i went to bed and left it charging, and it kept restart itself again, when i woke up it the phone was dead, and will not turn on. The charging light is on but it will not turn on.
This happenned to me, i ended up having to exchange the phone.
have u tried a hard reset. U can do this by holding power button and call and end keys.
Phone must be off and it will completely erase your data
this sounds like what my phone is doing. is there a fix? i think im sol because i didnt buy it though sprint.
Not Hopeless
This happened to my Sprint TP2 I soft and hard-reset it but it still went back to the reboot loop.
I put it in the tri-boot screen and re-reflashed the stock ROM and all was well.
Same here
The same thing is happening for me right now. Soft-resets aren't helping. It's sporadic, however, sometimes saying it successfully activated and needs to reboot (then going into activation right away), sometimes saying it failed, and sometimes not coming up at all (but I'm pretty sure it's running in the background, even if I hit cancel, because the phone is very warm and the battery drains very quickly).
I took it to Sprint and they confirmed it was already activated. They tried manually activating it, succeeded, and it still kept doing it. However, both them and I were able to place a phone call, text, and visit a website... so basically it was working. But, like I said, this constant nagging of activation was running in the background sucking juice and killing performance. Their diagnosis was "it's acting weird". The main home screen clock has also been stuck at 0:00 ever since this started (though the lock screen clock and clocks in the World Clock screen are correct).
They said I could go to their service shop and do a diagnostic and backup/wipe/restore or they'd replace it under warranty if it still didn't work.
I figured I'd just try the hard reset myself tonight. Will post how that goes. I'm not sure what this "tri-boot" screen is, but I'll do some searching and check that out too.
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Have try to flash ruu
Sent from my HTC Hero using XDA Premium App
No, I haven't tried to flash any RUU, I'm on the original ROM.
No more frezes since last freeze last night an hour after i started this topic; I reinstalled some apps but not as much as before; hope I'm lucky and things stay like this....
Anyone else had problems similar to this?
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
Exactly the same thing happened to mine this morning - it froze during normal operation (after six weeks of perfect use) I had no response to hardware buttons or screen touches so I was forced to remove the battery in order to reboot it.
It then would boot but each time would stick at the white htc logo screen and then the screen would timeout.
I was dreading that I'd have to try a hard reset just after I'd finally set the phone up as I like it.
so I removed the sd card from the device and rebooted by removing the battery once again
the device then booted normally, so I did a controlled power off, replaced the sd card and it booted fine.
Thankfully all fine so far (two hours later) fingers crossed.
The application that I was using when the device hung was a streaming digital radio apps that was located on the sd card.
Sent from my HTC Desire S using XDA App
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
The absolutely same symptoms. DS hangs installing new app. Has carried it in service-center. Now I wait for diagnostics results
Did you try to remove the sd card?
Sent from my HTC Desire S using XDA App
ben_pyett
Click to expand...
Click to collapse
For sure.
After the first hangup I have taken out the battery. Then DS hung again showing the HTC logo, over a white background. Then SIM has been removed. SIM were the first suspect. At the very first day of owning DS I have been forced to get new SIM card from mobile provider. Previous card was quite new, only one year old and works normally in Xperia X1i and other phones, but doesn't recognized in DS).
Finally, when I delivered phone in service-center, it was without the SIM and without SDHC cards, but all problems were the same.
Dare I ask was what was the application that you installed?
Sent from my HTC Desire S using XDA App
ReadItLater, but I think that it is simple coincidence. Phone wasn't started even when I managed to make factory reset (Volume Down+Power). After that phone wasn't launched any more.
Needed Hard Reset!
Removed. see duplicate post in more appropriately named thread [URL="http://forum.xda-developers.com/showthread.php?t=1036835&page=3"]http://forum.xda-developers.com/showthread.php?t=1036835&page=3[/URL]
Removing both cards solved it for me today
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
kc1 said:
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
Click to expand...
Click to collapse
Blimey, thats doesn't sound good
This is the point where I had to perform my first hard reset to re-enable the device.
How many times has this happened to you now and in what timeframe? have you had to do a hard reset before now?
I'd consider getting a new replacement SIM card and even using a different SD card, just so that you can rule them both out of causing the problem and if it happens again then return the device and be confident that its at fault!
If you return the device currently the shop's bound to say that the problem is with SIM and/or SD!
I've had it about 2 months and the involuntary reboots must have happened about 8-10 times starting in a about week 2. A sort of partial reset happened about a week ago (wallpapers and app short cuts disappeared). Then the phone crashed today while dialling into voice mail (Vodafine UK), and rebooted into a black home screen that would report a com.<whatever> error if I tried to get into the settings, or run anything. It would let me power off, but the only way to invoke the hard reset was vol key down when powering up
Today has received the answer from the service center.
They didn't name the reason, but have told that it is a guarantee case. Have suggested to replace the motherboard.
HTC DESIRE S Factory reset doesnt work
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Petrit said:
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Click to expand...
Click to collapse
did you flash a ROM? which one? did you wipe the phones partitions before the ROM flash via recovery?
I've had the phone for maybe 8 months and last week it started to crash a bit often, it'd just turn off for no reason. then it started doing it more and more frequently to the point where I couldn't turn it on at all without it crashing immediately. I've tried a factory reset twice but to no avail. But here's the kicker, when I plugged it into my computer it wouldn't crash at all.
Unfortunately now when I try to turn it on it only goes to the white "hTc Incredible" screen and will stay there until I turn it off. Scratch that, as I was typing it started to go to the black screen with the droid symbol where it says "droid" only it's continuously looping through the boot cycle.
It really couldn't have happened at a worse time because I have someone coming up from Phoenix.
Any suggestions would be very much appreciated.
I was using my phone this morning and I opened up chrome. As soon as I did that my phone restarted. I did a soft reset and it took me to an AT&T app page. I think it was something like Ready 2 Go(Not entirely sure of the name), and it said to press continue which showed me a Google setting page telling me I had turned off location tracking. I turned it on and went back to chrome (probably a mistake). It started restarting again, and it would take a few restarts before I got the screen, but then it went back to looping after 30 seconds, and I haven't seen the screen since. I already factory reset, and I tried recovery mode which showed me a red triangle ! icon. I have a Mac, and someone told me to plug my phone into the computer, but I want to make sure I know where to go from before I do that. Can anyone help?