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Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
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Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean
Hi Dean
Now I dont have it ticked !!
Any other idea's?
The problem could also be your usb line or usb port. try some alternatives first.
Tried everything, different usb leads, different sockets even different laptops !!
Help
Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)
Yep I did !!
Will try again when I get home though..
Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
shall i phone vodaphone and ask for a replacement
dealstokie said:
shall i phone vodaphone and ask for a replacement
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Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean
dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
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Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
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Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.
I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.
Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
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Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.
Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.
I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?
same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.
So I've got a bunch of these cheap ebay USB chargers. I was using them with my HTC Kaiser but now I have my desire - When the phone is on charge using one of these, the touch screen won't work properly. It goes crazy, registering its own "touches" so menus fly about, etc. and if I try touching it, it either doesn't register it, registers the touch about 10 times or in the wrong place!
As soon as I unplug, back to normal!
The HTC charger says output: DC 5v, 1amp
This charger says output: DC 5v+- 0.20v, DC500mA +- 30mA
Does this mean these chargers arent quite powerful enough or something? Could I be damaging my phone by using these? They do charge ok but seem to take longer than the HTC charger.
I had exactly the same problem with the G1 and after a fair amount of time researching that issue, I read, and was told that the voltage on many 3rd party charger are not as well regulated as on HTC charger's or pc's USB ports.
On my G1 the problem stayed even after unplugging the charger.
You'd be much better off with a genuine HTC charger or just using your pc's USB ports.
I have the same problem with my phone .. the problem still remained after unpluging and using my own charger.
Does it go away in some time? is your phone ok now?
Well, on my Dream, the problem wasn't constant, but it was there very often, it seem to occur less when I was swapping with some spare charged batteries.
On my Dream the trick was to turn the screen on and off, and it would work most of the time...
I suggest you try to charge of your computer, the voltage output is regulated properly and I was told several times that the opposite, i.e. cheap chargers, were messing with capacitance screens.
I have been charging my Desire with the HTC charger and my PC and haven't had any issues yet.
Better safe than sorry, I wouldn't have got an upgrade if my Dream didn't have that problem in the first place, and it quickly becomes a massive pain! Especially when you have no keyboard.
Problem didn't go away, so I sent my phone to the waranty service.
Using the original charger and original usb cable everything was ok, the problem appeared when I used an usb extender with my computer. First, windows didn't recognize my device, and then the touchscreen problem appeared.
I had the same problem with charger and usb extender but the problem doesn't stay when I take it out. I Won't be using it again that's for sure...thanks for the heads up
manks said:
I had the same problem with charger and usb extender but the problem doesn't stay when I take it out. I Won't be using it again that's for sure...thanks for the heads up
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i was having screen freezes and stuff with my HD2 HTC desire rom using a 3rd party charger
my guess is , STAY AWAY
I have a JMB branded car charger ([email protected]) with a mini USB connector, but with a Force branded mini USB to micro USB converter. I have no issues whatsoever.
I use a Samsung Micro USB charger and I notice no problems whatsoever, it's like an older version of the charger that comes with the Galaxy S in Europe.
Straight from the plug as it were, it's great, no issues and charges extra fast
guys, I am having this problem from day 2 of having TF. First day was charging fine. Second day I had to play with the wire and reset the device then it charged. Today, NO CHARGING AT ALL!!!!
I tried to the piece that goes to the AC out , but still nothing happening. I connected to my PC, and it recognizes the TF and I can view its files, but with no charging!! Is that normal or what??? Does yours charge when you connected to your PC?? What should I do? Should I call Asus? if yes, what number? or should I return it to Best Buy.??
Help, please ....
I don't think the TF charges when connected to a computer but others have said it does but at a very slow rate. I've heard others say it does slowly only w the screen off as well.
It sounds like you may have a defective charger or charger port on the TF.
Do you have any other USB AC plug adaptors you could try? I know many of them don't put out the same power but may be worth a shot.
IIJBII said:
I don't think the TF charges when connected to a computer but others have said it does but at a very slow rate. I've heard others say it does slowly only w the screen off as well.
It sounds like you may have a defective charger or charger port on the TF.
Do you have any other USB AC plug adaptors you could try? I know many of them don't put out the same power but may be worth a shot.
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I tried a different USB AC plug, but no luck. I guess I am going to return it to Best Buy.
You need to make sure your using the USB cable that came with the TF and the outlet device that came with the cable/TF...
The TF charges at a higher rate than USB from the PC. So, the TF uses a USB 3.0 cable (included - most cables purchased are USB 2.0) which had more pins and allows for faster charging/higher charge rate.
Using the computer will only "trickle" charge. Using a USB 2.0 cable with the TF setup will prevent it from charging or only "trickle" charge....
I did not use any other cable or outlet device beside the one that came with the TF.
It seems it only syncs, but it does NOT charge !!!
I took it to Best Buy they said we can refund the money to your credit or choose another tablet because they don't have it in stock.
I don't want another tablet. If I had to, I will go to iPad 2
3 days now and I am having no issues at all.
I called ASUS, and they said its from the adapter, and I can not use any USB adapter like apple's. So, they want me to send it back to them, and they will do diagnostic at everything and will return it to me.
Hello
I am not sure how to properly explain this but hopefully someone understands what is going on.
My Nexus S (i9020a) doesn't charge properly. The original Micro USB cable that came with my phone frayed and no longer works so I went and picked up a third party one for $20. For some reason my phone will only either charge on an angle or upside down with this charge cable.
(It isn't the cable its self it works perfectly on everything else Micro USB wise)
I do find it weird that I originally thought it was the USB port on the phone that was dying so I cracked it open and there seemed to be no sign of destruction on the board so I put it back together. I then plugged it into my Nexus 7 Asus wall charger with the Asus cable and the phone charges properly no angles or upside down.
Any suggestions besides buying a $24 charger from Google?
Things I have tried:
1: Different wall chargers
(Nexus S wall charger + 3rd party M-USB):crying:
(Original Galaxy Tab 7.0 Wall charger + 3rd party M-USB):crying:
(Asus Nexus 7 wall charger + Asus M-USB):good:
2:Cracking the phone open to check the usb port on the board.
Phone: Nexus S i9020a
Carrier: Telus
Rooted: No
Version: 4.1.1
PS: Let me know if you need anymore information.
The thumbnail below is what I mean by Charge on an angle.
I doubt opening your phone will show you if the usb port is broken, unless you opened it previously. The most likely problem is that your USB port is worn out, dirty, etc and it's having trouble making contact with the cable ('charging at an angle' is usually caused by this). My recommendation is to try to clean it. First power off your phone, then try sticking something that can scrape the little metal pads in the usb port. Be careful that you don't bend or snap anything inside or outside the phone, so be very gentle.
Another possible reason, which is a problem I've run into myself, is that the charger you're using just doesn't work with the phone. My Nexus S doesn't charge when I connect it to a generic USB charger in my car, nor does it charge with most wall chargers and the original Wall charger that came with my phone was DOA. The only way for me to charge my phone is at my computer or with some wall chargers that, I guess, output more amps (I'm noob when it comes to electrical stuff! ). If it doesn't charge in one USB port, try connecting to another one and/or switching cables.
If it doesn't charge at your computer, then it's probably dirty.
AlexRamallo said:
I doubt opening your phone will show you if the usb port is broken, unless you opened it previously. The most likely problem is that your USB port is worn out, dirty, etc and it's having trouble making contact with the cable ('charging at an angle' is usually caused by this). My recommendation is to try to clean it. First power off your phone, then try sticking something that can scrape the little metal pads in the usb port. Be careful that you don't bend or snap anything inside or outside the phone, so be very gentle.
Another possible reason, which is a problem I've run into myself, is that the charger you're using just doesn't work with the phone. My Nexus S doesn't charge when I connect it to a generic USB charger in my car, nor does it charge with most wall chargers and the original Wall charger that came with my phone was DOA. The only way for me to charge my phone is at my computer or with some wall chargers that, I guess, output more amps (I'm noob when it comes to electrical stuff! ). If it doesn't charge in one USB port, try connecting to another one and/or switching cables.
If it doesn't charge at your computer, then it's probably dirty.
Click to expand...
Click to collapse
Thanks for input.
I don't think the plug is worn out since it works perfectly with my Nexus 7 charger. I did look into the bottom of the phone and it does look a little dirty so that could be a small part of the issue but that doesn't explain why it it would work perfectly with one charger and not another. It does sound like it could be just the wall chargers I am using are not as good as the Nexus 7 charger (When I use the nexus 7 cable and charger the cable seems to fit alot better and it very firm when it is plugged in where when I plug in my 3rd party cable it is loose and feels like it is going to fall out. I might just buy the extra asus charge set from google since I know its a 100% work rate. was just hoping I wouldn't have had to spend that on just a wall chargers. >...<
My Photon Q won't charge off a PC USB port, or my laptop. Is this common? Thanks.
Are you using the usb cable that came with the phone? Reason I ask....I've discovered this phone is extremely picky about the cables you use. So far of the ones I have on hand, I can only consistently charge while in the car using my Belkin usb charging adapter with the Motorola cable that came with the phone. That includes a fairly nice ferrite core 6ft usb cable I got from Monoprice...which it works fine at home on AC, but in the car it stutters back and forth between charging and not charging.
Just today I used a cheap USB cable I bought off of ebay to charge my PQ using my laptop.
Its one of the ones sold as "HTC OEM USB Charger + cable" on ebay for like 3 bucks.
I also charge it at home using a green 3m cable from ebay, also bought for like 3 bucks lol.
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
tcrimsonk said:
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
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Click to collapse
No, I wouldn't think so...
I've been able to charge off of many different USB cables on my Q. Not sure... Only thing it's been picky on so far is the wall wart - cable it hasn't seemed too picky about.
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
bryanfritz1 said:
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
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Click to collapse
Very good point ^^^. I've heard some laptops, even when plugged in, still don't provide enough juice to charge (some) devices. Perhaps your laptop is one of these low-power USB port devices.
ive noticed that this phone is picky about what charger you use. i have a hard time charging on my pc as well. and certain micro usb's i have dont seem to charge it well either. needs to be the stock plug it came with.
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
tcrimsonk said:
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
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Click to collapse
All,
For what little it's worth, I just noticed that the words "Not Charging" come up on the lock screen whenever I connect to the USB port of my laptop or desktop. So the PQ knows it's plugged in; it just refuses to accept the charge.
Also, whenever the battery completely dies, the phone will start to charge. It will charge for a few minutes until it has enough battery to turn itself on. As soon as it turns on, it stops charging, and a minute later, shuts down because of the dead battery. Then it starts charging again. This basically gives me an endless loop of the phone charging, starting, discharging, and shutting back off. I can't even get it to stay off long enough to get a useful charge without turning on automatically.
Yeah, the only issue I've had with this phone at all is the extreme 'quirkiness' it has in regards to charging on anything other than the stock usb cord & power adapter it plugs into. Even using the Moto vehicle dock for the Q, its completely hit/miss on charging. It will *often* go into that 'Not Charging' state where its kind of keeping sort of a baseline/'stalemate' of the current charge level for me, not really going down but not charging back up either. Not really sure what's up with that. With my vehicle dock for the longest I kept thinking maybe my cig lighter port on my car is bad, but I don't have issues with my radar detector at all.
Had the same problem with the not charging a few days back. I was leaving the phone in Mass Storage mode because just getting it into Mass Storage was a headache originally.
Hooked it up to it's original cable and woke up with 65% battery. Switched from mass storage to charge only and it started charging.
Not sure if it was caused by being in Mass Storage and wouldn't charge but now I put in Charge Only before bed.
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
PythonFanTN said:
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
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Isn't there a setting in ##3282# that enables and disables USB charging? Y'all have probably thought of this already. Anyways just thought if throw that out there. This is my first android that was not a low usage device. I know very little about it. I seriously think xda should make tee shirts that say "everything I have learned in life I learned from xda".
My phone was not charging in debugging mode yesterday.
Sent from my XT897 using xda premium