[Q] Nexus 5 charging only when it is turned off - Nexus 5 Q&A, Help & Troubleshooting

Hey there!
My Nexus 5, after updating it to 4.4.3, is having a issue: the device is charging only when it is turned off. When I turn the phone on, while charging, it will remain charging. But if I connect the charger, when the phone is already turned on, it will not charge.
I have tested 2 different cables, same issue.
Is anyone else having the same problem? How to fix it?
Any help would be appreciated. Thanks!

Just for clarification: I'm using Kit Kat 4.4.3, rooted, Xposed.

what are you charging from? ac or pc?

AC!

guilmm said:
AC!
Click to expand...
Click to collapse
Another question, are you using the stock wall wart? Some aftermarket chargers don't put out enough amperage. Another possibility is that you've got some rogue processes keeping your phone awake so it's using battery as quickly (or quicker) than it can take in a charge.

I'm using the AC charger that came with my Nexus 5.

Updated to 4.4.4. Problem not solved.

I think it might be a hardware issue. I have the same problem with my pebble. I have tried multiple cables/chargers and it only charges when it's off. When it's on I get the charging notification but it doesn't actually charge

Nothing. The devide is still charging only when it is turned off.

Having the same issue since update 2 weeks ago. Already wiped phone and problem still exist. Start to think it's hardware but tried 2 different charger same issue.

So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.

Nexus 5 won`t charge when on
Bl4ckX said:
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Click to expand...
Click to collapse
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck

I'm having the same problem on my Nexus 5 now as well. When on, it won't charge via micro-usb (via original charger or USB-to-PC), nor will it charge wirelessly. When turned completely off, it charges, but at GREATLY GREATLY reduced speed. It seems to be stuck in a loop as it it's just been plugged in. It cycles continuously through the lightning-bolt battery image, followed by the charge percentage graphic. The screen blinks, then it starts again. I suspect that it only charges for a moment or two before each reset. For example, it only charged about 20% over the span of six hours last night.
I've tried four chargers and four USB cables, and of course both wireless and wired charging. It's something with the hardware I suspect.
Anyone have any suggestions? It looks the the factory wipe upthread didn't help...

Charging spare part
I am having same problem too. I'm guessing it's because of water damage. Where did you find the charging part? I'm thinking of ordering one for myself to see if the problem is fixed!
pasviking said:
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
Click to expand...
Click to collapse

Having the same problem now too. Won't Qi or USB charge from OEM charger and cable while powered on.
Appears to be charging fine while powered off.
Did anyone come up with a resolution?

Related

[Q] Infuse won't charge.

Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Chances are, you have a bad charger or a bad battery.
Either that or a broken usb port. You could be surprise on how many galaxy phones get no charge because of the usb charging port. Its very sensitive and it can be broken quite easily. But if you give more details maybe we can help. Does it responds when you connect it or it wont do anything at all?
champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Click to expand...
Click to collapse
can you plug into the computer and it stays connected with no issues or problems...if yes, then your port on the phone should be good
batteries do have a life span...and they are cheap on ebay...I got 2 2000 with charge for less than $20 bucks...great deal
prob is your battery if you wanna stay oem battery same thing you can get them at good prices on eBay and Amazon
champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?[/QUOTE
What happens when you plug your device into the ac wall charger and when you plug it into the usb cord on the computer?
Click to expand...
Click to collapse
Infuse Wont stay on or charge
Hello, maybe someone can help me here. My infuse suddenly won't charge or turn on at all. When I plug in the USB cable from my computer or the wall the battery icon comes on with the animated loading circle thing then goes off after about a second of doing that. When I do a hard reset with or without the battery in it and with or without the charger plugged in, the same thing happens.
Its been several days since this has been happening and after trying again today, it actually turned on and booted to the OS and was charging for about 5 mins before it stopped recognizing the charger. I pulled the battery and it since will not turn on. The battery has some charge on it but will not turn the phone on, just does the weird battery thing as described above.
I have tried several different charging cables, but have no other battery to try. Any suggestions?
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Rawlster93 said:
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Click to expand...
Click to collapse
The problem is I cannot get it to turn on at all. I was running CM10 and have tried 4 different charger/usb cables.
Sadly, the connection of this device is a known weak spot.. if its not doing anything when connected to some form of current.. all signs point to a dead port..
Hopefully that isn't the case..
Sent from my SAMSUNG-SGH-I717 using xda premium
I also went through this issue and i discovered that it will keep going through a battery icon and then off loop so the way to deal with this is as soon as you see the battery picture just hold the power button for like 2 or 3 seconds and then you should see the battery green indicator with the botton dots animation and it will Charge.
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
LumberJackBrah said:
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
Click to expand...
Click to collapse
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
mr.jaguar said:
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
Click to expand...
Click to collapse
I already tried that and it seems to have messed up one of the batteries. The little loading circle will come on for a split second then it will go away, come back a few seconds later and it just loops. I plugged in the USB while holding the volume keys to try and get it into download mode but I'll get a warning message saying something about installing a different OS being dangerous, again, for a split second, and shuts off. It seems like the phone can't have any power go through it for more than a split second.
I'm having a similar issue with the phone not charging. But the phone won't PC or wall charger. But check this out I have a jigg for putting device in download mode when I connect it to phone. The phones goes in to download now when powered on. So what do guys think is wrong?
ringtailbob said:
So what do guys think?
Click to expand...
Click to collapse
From the info you provided: the phone is not charging but the jig works.
Do I need a new battery or does it sound like the USB port shot?
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
skyliner33v said:
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the helpful information.

[Q] Charging oddities while phone is off

Hi,
Last year my girlfriend allowed me to root her Sensation to try out different ROMs and all went well. A few months ago however, she started to have problems while charging her phone.
If she plugs it in while the phone is closed, the orange LED flashes on/off at around a 2 second interval, instead of holding it's colour. Furthermore, it never changes to green to indicate that the charge is complete. When the phone is in this state, she can't turn her phone on either - she has to unplug it in order to turn it on. If the phone is already on, and she plugs it in, everything behaves normally.
Either than that, the battery seems to hold the charge normally and the rest of the phone still works very well.
I've tried searching for similar problems but haven't landed on anything similar or which may be helpful. It's really got me stumped to what could be the cause, and more importantly, how to fix it!
Would someone have any ideas?
Thanks!
Does the phone behaves in same manner if it's fully charge n switched off when plugged to the charger.does the orange led fluctuate.
The orange led fluctuate whn the voltage of charger is less and it takes times to charge try switching the charger means if you use wall charger then charge through pc and vice versa
Hit thanks button if you find me helpfully
sent from amazing HTC sensation using xda premium
We tried switching from wall plug to USB on the laptop and it does the same thing. However, we noticed that if the battery isn't completely drained, the led doesn't flash - it charges normally.
Would there be a way around this?
I'd pick on the odds that the LED light hardware controller is slightly faulty, but if its really like you said its nothing to worry about, right?
System92 said:
We tried switching from wall plug to USB on the laptop and it does the same thing. However, we noticed that if the battery isn't completely drained, the led doesn't flash - it charges normally.
Would there be a way around this?
Click to expand...
Click to collapse
Hi,
greetings
this used to happen with me when i was on stock rom.
the problem is when the battery is completely drained it needs lots of voltage to get charge
for this problem i took my cell to htc service center and they replaced the adapter and the problem was solved
i think you must buy a new adapter or say a new charger i thing that must solve your problem of led and your phone will get charge as normal even with the battery completely drained OR i think we get wall chargers you can look at the picture in which we have to place the battery and the battery gets charged you justt have to put the battery.. this charger is locally available in indian market for 80 to 100 rs.. you can search on net for the charger this is really a good thing and is a universal charger chagers each and every battery here in india we call it as khekda (marathi word for carb ) charger
let me know if it does solve your battery

HELP!!!! Fixing battery charging problem

Hello,
I went out last Friday and came home late. My phone is out of battery and dead. I plugged it in and woke up the next day with a dead phone. Apparently, there is a bug with the OPO. If the battery is too low, it won't even charge after you plug it in for charging. I have tried all tricks and even contact the OPO Tech Support Team. This thread describes how horrible they are:
http://forum.xda-developers.com/oneplus-one/general/tech-support-onepluse-one-horrible-t3084022
I am at my wit's end. I have tried all the the tricks. This is a thread that I found that seems to have the same problem as I have.
http://forum.xda-developers.com/oneplus-one/help/oneplusone-phone-dead-t3079256
The only choice I have left is to open the phone, disconnect the battery connection and reconnection it again. Hoping it will recharge. However, there is a warranty sticker and I don't want OPO to deny my warranty. I am not new to Android and I have fixed phones before. I also think of buying a new OPO battery and switch it with the factory one. Since the new battery will be charged, I think that will work in fixing it. But, doing that is much more complicate and it requires me to remove more components. If you have a good working solution for my problem, please help.
NOTE: please don't ask me to check my charger or use a different one. I check it 1000 times already. The original charger works, the cable works. I use different chargers and cables. Same result.
Thank you for your help.
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
brandonhatty said:
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
Click to expand...
Click to collapse
The phone is unlocked and rooted. The issue is not fully charged or not. The issue here is the phone does not charge after the battery die. The phone is dead because I let the battery run to 0. When I plug it to recharge, the low battery screen does not even come up. The phone is dead and refuse to recharge. There is no issue with the charger or the charging cable. I have checked it several time already. I am very frustrated with OPO Tech Support right now.
I see. Only other thing I can think of is try holding the power button for 60 seconds while it's plugged in. That does suck man.
I had similar issue, my conclusion is the bootloader charging function is broken.
Basically I would start the charging, it would charge for about 10 seconds or so, and then stop. I thought my battery was dead.
I couldnt boot the os as wasnt enough charge.
So eventually I just kept repeating the process, 10 seconds charge at a time, and eventually had enough juice to boot android and after that point it charged to full ok.
Never had this issue on any of my samsung phones.
Also to point out when it went dead it was plugged into my pc usb at the time with twrp loaded.

Nexus 5 won't charge the battery, shows -30degrees and cold temp

Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
anyone?
i will really appreciate your suggestion..
Connect the phone to a Windows machine and look to see if any new devices appear in Device Manager.
Thanks for the reply.
I connected the nexus to my laptop, it was recognized and i could reach the storage, but the battery remained the same, not charging ..
So the nexus 5 appears in Windows explorer? Possible charging port problem?
audit13 said:
So the nexus 5 appears in Windows explorer? Possible charging port problem?
Click to expand...
Click to collapse
well, maybe. havn't tried it so far..
have you encountered this issue of wrong temp alert of -30 degrees for other users ?
and replacing the charging port solved it?
I haven't encountered the battery temp issue.
Since the old and new battery behave the same way, there wouldn't be too many culprits which is why I mentioned the USB charging port. Has the ever been dropped? Any way you could test the batteries in another phone?
the problem was resolved!!!
finally, after so many hours trying to make it work, i encountered a thread here in XDA which explains that the sensor is located on the cable connecting the battery to the motherboard.
Apparently it was a bit loose, so i put something above the connection and put the cover tightly.
then, the temp was reasonable again and my nexus was coming back to live!
:laugh::laugh::laugh::laugh::laugh:
Same problem
gorzany said:
Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
Click to expand...
Click to collapse
Hey, I have the same same problem , what did you do to fix it? I've been almost a year without using my nexus because it only works when it's plugged. Can you tell me what thread did you read or the solution? Thank you
See my last post....
Anyway, The problem was at the connection port of the battery - when you remove the nexus cover, you will see that the battery is connected by a connector with 9-10 pins to the board. Apparently those pins weren't connected properly and were loose, so I put something from above to make some pressure on the connector, then screw back everything and close the cover. Since then, my nexus is working great!
I hope it will work the same for you...

New battery not charging!

Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
pr091 said:
Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
Click to expand...
Click to collapse
The original swollen battery has battery backup issues too? If not,I advice you to use that again,as no better,or equal and genuine batteries are available anywhere.
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin ? the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
pr091 said:
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
Click to expand...
Click to collapse
Search battery thread in accessories section.
Mind telling me what is the serial number on the battery connector? those serial number can tell you whether you bought an original battery or OEM battery...

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