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I’m rooted using qkster’s Heimdal 2.3.6 for almost a year... very few problems.
Lately I have a problem that occurs intermittently upon reboot.
1 – It shows a grey SIM card icon near upper right (not the blue sd scanning that always happens)
2 – Cannot make or receive calls, get message “not registered on network”.
3 - Can't use SMS or data
The only way to fix it is to reboot. Some reboots are successful, some not.
If successful, works fine until next reboot.
If not successful, doesn't work at all until next reboot.
The behavior only changes during reboot.. I guess maybe that’s when SIM card info gets red into memory?
I tried removing/reinstalling SIM card. Pressing on it during boot (other phones apparenlty have looseness of SIM card)..no change.
When the problem was really bad (9 out of 10 reboots come up bad), I swapped SIM cards with my daughter. **The problem followed the SIM card*.... Two successful reboots on my phone with her SIM card, Two unsuccessful reboots on her phone with my SIM card. Swapped my SIM card back into my phone and again unsuccessful reboots 9 times out of 10.
I called AT&T, they said go to their store and they’ll give me a new SIM card for free (which I’m planning on Friday)
To me, “intermittent” SIM card is a satisfying answer. It doesn't seem that software problem would create intermittent behavior like this. I haven’t really tried flashing new modem or playing wiht IMEI recovery stuff. ... I’m not tremendously familiar with those and don’t want to mess anything up when I have a success path to just swap SIM cards.
At this point I'm just curious and hoping to go into AT&T armed with more info.
Do you think is't a bad SIM card? Or is it instead maybe something simpler that could have been fixed without swappig SIM card?
And did my rooting the phone or other activities contribute to it?
electricpete1 said:
I’m rooted using qkster’s Heimdal 2.3.6 for almost a year... very few problems.
Lately I have a problem that occurs intermittently upon reboot.
1 – It shows a grey SIM card icon near upper right (not the blue sd scanning that always happens)
2 – Cannot make or receive calls, get message “not registered on network”.
3 - Can't use SMS or data
The only way to fix it is to reboot. Some reboots are successful, some not.
If successful, works fine until next reboot.
If not successful, doesn't work at all until next reboot.
The behavior only changes during reboot.. I guess maybe that’s when SIM card info gets red into memory?
I tried removing/reinstalling SIM card. Pressing on it during boot (other phones apparenlty have looseness of SIM card, not change.
When the problem was really bad (9 out of 10 reboots come up bad), I swapped SIM cards with my daughter. **The problem followed the SIM card*.... Two successful reboots on my phone with her SIM card, Two unsuccessful reboots on her phone with my SIM card. Swapped my SIM card back into my phone and again unsuccessful reboots 9 times out of 10.
I called AT&T, they said go to their store and they’ll give me a new SIM card for free (which I’m planning on Friday)
To me, “intermittent” SIM card is a satisfying answer. It doesn't seem that software problem would create intermittent behavior like this. I haven’t really tried flashing new modem or playing wiht IMEI recovery stuff. ... I’m not tremendously familiar with those and don’t want to mess anything up when I have a success path to just swap SIM cards.
At this point I'm just curious and hoping to go into AT&T armed with more info.
Do you think is't a bad SIM card? Or is it instead maybe something simpler that could have been fixed without swappig SIM card?
And did my rooting the phone or other activities contribute to it?
Click to expand...
Click to collapse
you can try flashing a cwm-modem and then retry
you can try flashing one of zen's new kernel and retry
a factory reset and odin or heimdall back to stock and check for problems
sometimes it's the software corruption that reports the sim as invalid
qkster said:
sometimes it's the software corruption that reports the sim as invalid
Click to expand...
Click to collapse
Thanks qkster.
I'm thinking it must be the SIM because the problem followed the SIM to another phone and back.
I'm just not sure exactly what exactly is stored on the SIM and whether it could have been corrupted by my phone's actitivies and whether it's fixiable without SIM resplacement.
Again, just curiosity.
electricpete1 said:
Thanks qkster.
I'm thinking it must be the SIM because the problem followed the SIM to another phone and back.
I'm just not sure exactly what exactly is stored on the SIM and whether it could have been corrupted by my phone's actitivies and whether it's fixiable without SIM resplacement.
Again, just curiosity.
Click to expand...
Click to collapse
Np..sry I didn't notice that you had use the same sim and got the same problems on a different phone.
resolved
UPDATE - I went to AT&T today – new SIM card, phone works fine on three-in-a-row reboots. That seems to confirm bad SIM was the problem, although I don’t know why... seems like an uncomon problem for Infuse.
I asked the rep what might be the cause, he said it just happens every once in awhile.
It took me awhile to figure out.
Googling the error “not registered on network” gave nothing on Infuse forums (apparently it’s not a common failure... I’m just lucky).
Google search on that error led to lots of other devices including lots of HTC phones that had problems with the holder that could be corrected by inserting paper or tape as a wedge to put pressure on the SIM card. I actually seemed to have success with that once (because the problem was intermittent), so that kept me on that wrong track longer than I should have been.
Anyway, it’s here now for posterity for whatever future Infuser searches “not registered on network” and pretty straightforward in retrosepct. The key test to confirm of course is swapping SIM to another phone.
I have this problem that I have just now and I have no idea fixing it. :c I used the sim card on my other phone and it works fine?
Any solutions? ;c
InsanityInside said:
I have this problem that I have just now and I have no idea fixing it. :c I used the sim card on my other phone and it works fine?
Any solutions? ;c
Click to expand...
Click to collapse
try to restart phone or reset phone reinsert sim
Simona Simmy said:
try to restart phone or reset phone reinsert sim
Click to expand...
Click to collapse
Tried that already but to no avail :c
test with some other sims.
try factory reset.
If persists it hardware, hope you got working warranty :-/
InsanityInside said:
Tried that already but to no avail :c
Click to expand...
Click to collapse
warranty
I have the same issue and tried everything . The sim works in others phones but not in the Huawei. And other Sims cards work on the huawei
Sent from my HUAWEI MT7-L09 using XDA Free mobile app
Has there been any luck? I am having the same issue however it worked the first time i put the sim in the phone but after that it no longer reads it and now every time i take it out there's multiple scratches on the sim card. I just bought it and was thinking about contacting Huawei about the warranty. Any thoughts?
You have probably managed somehow destroy the SIM card slot. I've noticed comparing to other phones that HAM7 SIM card slot is annoyingly tricky when putting your card in. It might have happened that the contacts have broken. I've read in some thread that there has been problems with it when putting card in. And no warranty applies here but it might depend on Huawei service.
I'm having the same problem with mine. I contacted Huawei and they actually answered me and said they were going to tell me where to send it in and that was the last I heard from them. Hell I'll pay to have it fixed just as long as it can be fixed.
Any luck? Was it the SIM card reader?
I think I have a similar problem, but I don't think I managed to damage the card reader.
Any help would be appreciated!
http://forum.xda-developers.com/mate-7/help/little-help-getting-telephony-please-t3226935
Sw33t_Lov3r said:
Any luck? Was it the SIM card reader?
I think I have a similar problem, but I don't think I managed to damage the card reader.
Any help would be appreciated!
http://forum.xda-developers.com/mate-7/help/little-help-getting-telephony-please-t3226935
Click to expand...
Click to collapse
That problem is happening also with P8 Lite (phone from a friend of mine), SIM card is new, and no solution. Only reboot solves temporarily the problem
I am having a similar issue. I am overseas my phone is network unlocked. I brought a overseas SIM to get data. My phone does not recognise the new SIM. It still recognises the old SIM so I don't think there is a problem with the SIM reader. I have tried turning off and on and reboots etc. No luck. Really would like the data so that I can use google maps for navigating
Hello,
A friend of mine has a new S6 which is unlocked to work with any network/sim. The phone was working perfectly for a few months.
Now for some reason, it gives the message that no sim detected. Signal bars show up. But no connectivity.
The option in settings Select Network Operator is gone, and no longer there.
I have tried re-flashing stock 5.1.1 ROM and still the same problem. Tried flashing previous 2 modems and got the same error, so flashed back to current one.
Current Baseband: G920FXXU3QOKN
Kernel Version: 3.10.61-5896496 [email protected]#1
Another thing to note is that the phone shows signal bars perfectly, even though there is the no sim message. Also, on removing and re-inserting the sim, it reads the sim and asks to reboot, after which it comes to the same situation.
Any help would be appreciated.
Thanks,
I have same issue, and would gladly fix it. :/
Link to topic:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
brenner650 said:
I have same issue, and would gladly fix it. :/
Link to topic:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
Click to expand...
Click to collapse
Check to see if your imei is intact still in settings
Hears a link to help http://www.technobezz.com/how-to-fix-galaxy-s6-not-registered-on-network/
xstokerx said:
Check to see if your imei is intact still in settings
Hears a link to help http://www.technobezz.com/how-to-fix-galaxy-s6-not-registered-on-network/
Click to expand...
Click to collapse
IMEI was reset to 350000000006, then some Russian guy fixed it with Z3X box, SIM was able to register, but reception was awfull (lots of missed incoming calls, etc.). then I flashed some more fw and modem to check wheter it would fix dropping signal issues, and then it started not to recognize SIM.
So to sumarize, IMEI (with my EFS, not @tazaga one) is fine in the IMEI info, in SIM info everything is unknown, and mobile networks menu is missing from settings.
I changed SIM for a new one, just to be sure, and is detected only when inserted/removed, then phone wants to restart to enable mobile networks, but after restart, nothing changes.
Serial number was changed, but I corrected it in a file in EFS folder.
brenner650 said:
IMEI was reset to 350000000006, then some Russian guy fixed it with Z3X box, SIM was able to register, but reception was awfull (lots of missed incoming calls, etc.). then I flashed some more fw and modem to check wheter it would fix dropping signal issues, and then it started not to recognize SIM.
So to sumarize, IMEI (with my EFS, not @tazaga one) in fine in the IMEI info, in SIM info everything is unknown, and mobile networks menu is missing from settings.
I changed SIM for a new one, just to be sure, and is detedted only when inserted/removed, then phone wants to restart to enable mobile networks, but after restart, nothing changes.
Serial number was changed, but I corrected it in a file in EFS folder.
Click to expand...
Click to collapse
Ya by the sounds of it something is still funky in your efs folder
As far as my problem is concerned, the IMEI and the SERIAL number both match the inside and outside. So its not that.
Any other suggestions as to what it could be? Or how to fix?
Flash stock with smart switch but before that make efs backup ( in case things goes down )
Already tried smart switch and also Odin to flash stock. Neither worked.
Would flashing an EFS backup from another phone with the exact same model work?
KMAT said:
Already tried smart switch and also Odin to flash stock. Neither worked.
Would flashing an EFS backup from another phone with the exact same model work?
Click to expand...
Click to collapse
well I tried to flash @tazaga efs, IMEI gets unknown right after that, but managed to boot up without custom kernel after Smart Switch initialization.
Beside that nothing changed, still no SIM and no mobile networks menu, and sadly couple hours later, phone went to a boot loop.
I took it to some 3dr party repair shop, without restoring original efs and bootable fw/kernel, they said they cannot repair it, but will give phone to some "software specialist" who may be (I seriously doubt it, according to my prevoius experience with 3rd party sw specialists (last time it took me half a day to reach the state phone was in when I deliverd it to them)) able to fix it with a 50-50% chance of fixing it.
brenner650 said:
well I tried to flash @tazaga efs, IMEI gets unknown right after that, but managed to boot up without custom kernel after Smart Switch initialization.
Beside that nothing changed, still no SIM and no mobile networks menu, and sadly couple hours later, phone went to a boot loop.
I took it to some 3dr party repair shop, without restoring original efs and bootable fw/kernel, they said they cannot repair it, but will give phone to some "software specialist" who may be (I seriously doubt it, according to my prevoius experience with 3rd party sw specialists (last time it took me half a day to reach the state phone was in when I deliverd it to them)) able to fix it with a 50-50% chance of fixing it.
Click to expand...
Click to collapse
Dude it it can be fixed its just you need octoplus box or z3x box
tazaga said:
Dude it it can be fixed its just you need octoplus box or z3x box
Click to expand...
Click to collapse
I understand that, but I kinda doubt that no SIM issue is somehow tied to IMEI
Because with my efs backup (which was made after Z3X repair) IMEI is fine, but still no SIM.
I was kinda hoping that it could be something else in the EFS folder that made SIM undetectable, but even with your efs backup (thank you once again for it) SIM is not detected, so I guess that no SIM issue is tied to something else that is corrupted, or accidentally switched off.
I just dont know what could it be, because I was messing with service mode and codes unknown to me to try fix poor reception, so god knows what I did to put the phone in state in which is now.
Perhaps I am just trying to provide every information possible, and exchange it with others who have same issue, or more experience than me, so we can together figure out what has caused this and how to fix it, and help others who will have same issue in the future (and obviously I am not the only one with such issue).
And as I pointed out 3rd party repair shops didnt proove quite usefull (perhaps their services are just flashing/rooting/unlocking, but I can do that by myself without paying someone else to do it)
We will see next week, what will guys from repair shop say, but I am not very optimistic about that.
If nothing else I can still give some money to that Russian guy with Z3X, who fixed IMEI in the first place, I guess he won`t mind
And sorry for the OT.
This problem still going on with exact answer..
I also have same issue on customer's phone.
I've tried backup cert and efs then repair efs (on octoplus).
after repairing efs, it changed IMEI to 3500...006 but still no sim card.
Seems like I can't fix even with Octoplus.
Hopefully someone finds way to fix this asap ;(
So apparently EFS and stock firmware has been ruled out. I already tried different modems using Odin.
Anyone have any other ideas? I mean other than the Sim Not Found thing, I can't even see the network selection option in settings, and using *#*#4636#*#* only gives an error that not registered on network.
well @ariza27 made similar fix for S3...
http://forum.xda-developers.com/galaxy-s3/help/solved-siii-network-problem-update-sn-t1918601
I guess there is nothing to do but wait for developers to create something for S6.
If I am understanding that problem correctly, the SIM/Network problem in the S3 came from the SN or IMEI changing due to upgrade or flashing.
This phone has the same SN/IMEI inside and outside. And its not just refusing to register the SIM, the network options have disappeared as well. I had hoped flashing stock would help, but no cigar.
One thing though, would completely erasing the data partition, and wiping the entire firmware, and then installing stock or even another ROM help? Because even when flashing through odin, it preserved the data for some reason.
Can someone send me their EFS backup for G920F on v.5.1.1 Stock with baseband/modem G920FXXU3QOKN?
I don;t know if those things affect EFS or not, just want to be on the safe side. I want to try comparing the backup from my phone and one other and then try and restore using the 2nd one.
As far as the IMEI and SN changing goes, I am looking into how to prevent that in the first place on in the even that it happens to restore it.
Any help is appreciated.
Bump! Anyone?
Your imei number has been blocked/blacklisted because of a reason like lost or stolen phone, reported by previous owner, the only way to fix it is to replace the motherboard of the same model from a supplier on aliexpress website, there price is about $350.00 Australian dollars thats including EMS express postage,you get it around 4 or 5 working days, dont waste your money or time on anything else it won't work, I had same problem, now after new motherboard my galaxy s6 edge is working fine, expensive though.
Any luck with this issue?
wilksy1 said:
Your imei number has been blocked/blacklisted because of a reason like lost or stolen phone, reported by previous owner, the only way to fix it is to replace the motherboard of the same model from a supplier on aliexpress website, there price is about $350.00 Australian dollars thats including EMS express postage,you get it around 4 or 5 working days, dont waste your money or time on anything else it won't work, I had same problem, now after new motherboard my galaxy s6 edge is working fine, expensive though.
Click to expand...
Click to collapse
The phone was purchased new. And Already spoken with both Samsung and Vodaphone regarding this and they say the IMEI and the phone are clear. The phone is in another country from that of purchase, but since there is no country lock or phone lock, this is not the problem.
And no such luck yet.
I have just got my Zenfone 6. Initially I did not insert any sim cards as they were in the other phone. I then start setting up the phone...updating the firmware and the usual stuff. It was only after it was setup that I transfer the sim cards over. Only then I found out that it is unable to detect the sim card 1. I am not sure if it is a software bug or something.
There is nothing wrong with the sim because I have 2 and I can swap them around. The sim card at slot 2 will always be detected. I have tried everything. I am running the latest firmware, I have factory reset my phone. I even tried to add some tape to the back of the sim card to make it thicker. None of it work.
Only thing I have not tried is to downgrade the firmware. I tried downloading the older firmware, putting it in the SD card to try and flash it from recovery, however it detects that it is an older firmware and does not allow a downgrade.
If you don't have your first SIM disabled in the Settings, then it is a probably HW problem (bended contact or manufacturing fault). Unfortunately, you should exchange your phone for a new one or service it.
It happened once for me, but removing and reinserting sim tray fixed it for me. Not sure it is some flaky hardware at sim1 or software issue.
_jis_ said:
If you don't have your first SIM disabled in the Settings, then it is a probably HW problem (bended contact or manufacturing fault). Unfortunately, you should exchange your phone for a new one or service it.
Click to expand...
Click to collapse
sigh...got it online...hard to get an exchange.
sri4xda said:
It happened once for me, but removing and reinserting sim tray fixed it for me. Not sure it is some flaky hardware at sim1 or software issue.
Click to expand...
Click to collapse
I hope it's software, waiting for the next update. Going to do a factory reset and flash the full FW, not the incremental OTA.
Even i was facing the similar problem when I got my new Asus. Played around with various settings. Then i thought let's just do a hard reset. And that worked for me.
ansarirj said:
Even i was facing the similar problem when I got my new Asus. Played around with various settings. Then i thought let's just do a hard reset. And that worked for me.
Click to expand...
Click to collapse
You too? I did try factory reset. Is that the hard reset you are referring to?
Yes.. Hard reset.. Wipes everything.. That helped me
ansarirj said:
Yes.. Hard reset.. Wipes everything.. That helped me
Click to expand...
Click to collapse
When you first got the phone, did you set it up without inserting any sim? It's only after you finish setting up then you move the sim cards over?
Yep, when I get a new phone, the first thing I always do is factory reset to make sure everything is as it should be.
It doesn't hurt and it could prevent possible problems.
Hi all, currently having an issue with my phone which I am unable to resolve. I'm beginning to think I may have completely broken my phone.
Yesterday I decided to install a Lycamobile eSIM on my phone. In doing so, it has broken SIM manager and also caused my device to stop recognising my physical SIM (which is with EE).
I've attached a photo of the issue. Here's what happens.
When I enter SIM Manager, the loading animation continues for quite a while. As you can see, the eSIM has no phone number assigned to it, and my physical SIM, which is inserted in SIM slot 1, is not recognised.
Whenever the loading animation decides to stop, er, loading, I access the eSIM. When I click to remove the eSIM nothing happens.
If I scroll down and go into More SIM settings and click to Remove all eSIMs, nothing happens.
I was on the phone to EE today for about an hour and a half. In that time, they tried to get me to install an eSIM but it didn't work. Every time I try to install it, the screen simply vanishes, taking me back to SIM manager.
After exhausting my options with EE, they referred me to Samsung. Samsung told me to contact Lycamobile, who in turn have decided to send me a new QR code in order to install a new eSIM...which also did not work.
I have reset network settings. I have cleared the cache partition. I have factory reset the phone twice. I read that apparently you should get the option to remove an eSIM when you factory reset, but I'm not sure if that applies to Samsung phones and that option has never been available to me. I did contemplate flashing the firmware (it has been many a year since I did that), but it appears that this wouldn't resolve the issue.
I'm stumped. The phone is in warranty, so I suppose I could send it back to Samsung, but unsure if and how they would be able to sort it.
Any advice would be hugely appreciated.
Try this: put a sim card in the 2nd slot and then try removing the eSIM.
TheMystic said:
Try this: put a sim card in the 2nd slot and then try removing the eSIM.
Click to expand...
Click to collapse
Unfortunately the physical SIM is still not recognised in slot two, and I am still unable to remove the eSIM. As I said, whenever I access the eSIM and press Remove it doesn't work.
Have the same problem. Trying to fix it for a second day now.
What I tried so far:
Factory reset
Clear cache
Tried to remove it - nothing
Reset network settings
Reinserting sims in different variations
Checked physical sim in different phone - which works
Tried to reflash it with Odin, esim still there
Has anyone got some different ideas of what to do?
Thanks
THMRK1 said:
Unfortunately the physical SIM is still not recognised in slot two, and I am still unable to remove the eSIM. As I said, whenever I access the eSIM and press Remove it doesn't work.
Click to expand...
Click to collapse
If a factory reset doesn't fix a problem, then it means a bug in the software. This is unacceptable bug. You should try getting a replacement under warranty.
I'm assuming phone is unlocked. Any particular reason you are using EE firmware? I would try, via Odin, unbranded firmware
Samsung punted me back to EE and sent me a repair centre. They managed to fix it. According to the repair notes they replaced some hardware:
"Replaced a part that holds internal parts in place."
"Replaced an internal flex component."
"Replaced the main board (?!) inside your device."
They also flashed some firmware, which they say on the repair note was "the latest version" but I got a security update download notification as soon as the phone was setup.
This was done at a same day repair centre and I got the phone back after a couple of hours, which was unexpected.
raul6 said:
I'm assuming phone is unlocked. Any particular reason you are using EE firmware? I would try, via Odin, unbranded firmware
Click to expand...
Click to collapse
To answer this question: EE are my network provider, and thus is a contract phone. The phone is unlocked though, EE did confirm that to me. I would have flashed firmware as a last resort but was keen to explore every other solution first. In the end, EE did manage to fix it by replacing some internal components (detailed in the post above).
THMRK1 said:
To answer this question: EE are my network provider, and thus is a contract phone. The phone is unlocked though, EE did confirm that to me. I would have flashed firmware as a last resort but was keen to explore every other solution first. In the end, EE did manage to fix it by replacing some internal components (detailed in the post above).
Click to expand...
Click to collapse
Great! All well then
Sorry to bring up an older topic but is there any other suggestions to get this solved. I've got the exact same issue caused by a Lycamobile SIM. I've sent my phone back to Samsung but they won't repair under warranty because of minor cosmetic damage and I don't want to pay for an expensive repair for something that seems like it's a software issue.