Help ! Persistent call connect problem & incomplete file copy/move issue in XT1033
I am facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Update: Jun 1 2014
Have relocked the bootloader & downgraded to jellybean, still face the network issue
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining(some folders with data) left out. why is this happening ? is this because they are being copied in mtp mode ?
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussi...-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Since you've already unlocked the bootloader, try CM11 or any other ROMS. Let me know how it works out. I'm facing the same issue but don't want to unlock bootloader as I might not be able to return it.
rajibie said:
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
@rajibie & @major9 Thank You for taking the time to reply. The first thing I did after unlocking the bootloader & rooting was install CM snapshot m5 . But unfortunately I wasn't able to hear the person on the other end clear enough. sound was too low. Therefore I returned to stock rom.
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining left out. why is this happening now ? is this because they are being copied in mtp mode ?
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers. If you have recently purchased a
Moto G and have network connectivity problems this may
apply to you. This is due to a programming error from our
end and we owe you a big apology!
We are working around the clock to resolve this. If you are
impacted, we've sent you an email via Flipkart to explain
everything and what we're doing to make it right.
Sent from my XT1033 using xda app-developers app
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
elepton said:
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
Click to expand...
Click to collapse
Unfortunately my device's imei begins with 3550 !
jodhaniohm97 said:
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers.
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
I haven't received any email. My device was purchased in feb.
Related
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
If you find permanent solution, make sure to post it here so the ppl know.
Landrea said:
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Click to expand...
Click to collapse
didn't need to cut it .. it came from the provider like that!
i just need to remove the plastic cover
Originally Posted by Pir4t3 View Post
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
i too am having this same problem!
i first updated my device to the latest android version and noticed this problem.
so i tried flashing back to stock rom by following the guide available on the forums and checked again...but to no avail.
also, i tried with at&t and t-mobile sims, both of which work on my nexus 5 but are not recognized on my moto g.
my moto g is the global version btw (xt1032).
anyone else facing this issue? or is this a hardware problem?
The provider specific SIM menu is available, but the tablet shows no signal. Even when it shows one, the signal disappears the moment I try to make a call or am about to receive one. The caller can still hear ringing while the tablet lists the call as missed call.
My father's Galaxy Tab 2 7" automatically tried updating through wifi but failed (I presume), and the SIM functions stopped working.
After many attempts I updated it through OTA to the latest firmware, shown as PDA:NA3 / PHONE:LK1 / CSC:NB1 (INU) in Kies, and the Android version was listed as 4.1.2., but the problem persisted.
I tried to wipe cache. It didn't sort the problem.
Then I Installed CWM 6.0.7 and Cyanogenmod 10.1 (JB 4.2.2) using this tutorial: wiki.cyanogenmod.org/w/Install_CM_for_p3100
Still it can't make or receive calls.
Baseband version is listed as p3100ddclk1
What to do?
Is this a hardware or firmware problem?
Hey brother,
Even I am facing the same order on my tab but in a different way. I can recieve signal for the carrier Tata Docomo but other carrier are showing any sign of life
But sometimes while on tata docomo , I lost signals while using data or when I got a call. And one more thing, I was on a trip to a hill station and there I was getting signals from Vodafone perfectly (my main service provider). But when I came back from there I ain't receiving any peice of signals from vodafone and Docomo is working as usual with few network losses during the day.
PS.- I ain't received any solution yet, still sticking up with that problem.
PPS.- The tab I brought is in used condition with the fact that the tab has that problem in it. (I need not to pay much lol)
Btw I think if we can flash new firmware (official) with odin with modem file, It may sokve our problem. TRY FLASHING FIRMWARE, I cant as I am low on speed
xanubhavx said:
Hey brother,
Even I am facing the same order on my tab but in a different way. I can recieve signal for the carrier Tata Docomo but other carrier are showing any sign of life
But sometimes while on tata docomo , I lost signals while using data or when I got a call. And one more thing, I was on a trip to a hill station and there I was getting signals from Vodafone perfectly (my main service provider). But when I came back from there I ain't receiving any peice of signals from vodafone and Docomo is working as usual with few network losses during the day.
PS.- I ain't received any solution yet, still sticking up with that problem.
PPS.- The tab I brought is in used condition with the fact that the tab has that problem in it. (I need not to pay much lol)
Btw I think if we can flash new firmware (official) with odin with modem file, It may sokve our problem. TRY FLASHING FIRMWARE, I cant as I am low on speed
Click to expand...
Click to collapse
@xanubhavx Where can I download the modem file for P3100?
asraf5285 said:
@xanubhavx Where can I download the modem file for P3100?
Click to expand...
Click to collapse
I am not sure about the Model file alone but you can download whole firmware from sammobile.com, they have firmware of all Samsung devices region wise, just login to enjoy better speed.
Hope this helps.
xanubhavx said:
I am not sure about the Model file alone but you can download whole firmware from sammobile.com, they have firmware of all Samsung devices region wise, just login to enjoy better speed.
Hope this helps.
Click to expand...
Click to collapse
i already download the firmware for Malaysia and how to get the modem file from it? Should I extract it and search in?
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
donlloreda said:
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
Click to expand...
Click to collapse
Flash the full XT1033 BR firmware by downloading the following mirror:
https://drive.google.com/file/d/0B_2QjjWMyLghQm9vZ3hhS3Z3dUk/view ***Asia***
https://drive.google.com/file/d/0B_2QjjWMyLghV3hMYWVoSFo0WHc/view ***Brazil ***
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Thanks mate, will try and post results.
Anyway, just to know.. why does this happen?
Why is that the radio was working all right and suddenly went kaput?
Chefry22 said:
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Click to expand...
Click to collapse
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
donlloreda said:
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
Click to expand...
Click to collapse
Any Ideas? I´m in desperate need of using my phone, well you know.... as a phone
So... without too much boring stuff:
MOTO G X1039 - SW state : Lollipop 5.1 via OTA update - not locked on any carrier or bought with any plan
SIM card dies (no signal) - test the simcard on another phone to confirm and it did die.
After going and swapping the sim with a new one still no signal ; test the new sim in another phone - working.
Looking into settings i see it fails instantly when i try to manually select a carrier.
Things i have tried so far:
-fiddling with network type (lte,2g,3g) and rebooting
-factory recovery (lollipop)
-unlock bootloader
-restore to Kitkat 4.4.4
-removing the battery
-different sims from operators
what i did find is some very puzzling info from factory mode and phone status
Sorry but im not allowed to post links so if you want to help pls add dot before org and check in browser
without sim:
postimgorg/image/komcalo5d/
after sim insert
postimgorg/image/qrzqi6nel/
postimgorg/image/5ejutqxwn/
postimgorg/image/dzd6kx82v/
postimgorg/image/dd6kmcvoz/
So as you can see - the SIM slot is working and detecting the smi but the radio seems to be stuck in OFF state - pushing the turn on button does nothing.
i have searched far and long and found no "identical" problems or other info beside the idea that thers a radio-off function (S-radio ? ) in bootloader or something ?
Anyone got any clue whats going on with this damn moto or what else to try ?
Thank you.
bump this post since I've got exact same problem. and seem no solid solution found.
Anyone get to the bottom of this as I have two with this problem after trying to install stock ROM's back onto them?
A few days ago the sim card 1 began to get strange behavior and I have not changed anything on the device and even crashed or something. The device detects the sim card inserted, connects to the network and to the Internet but does not make calls (MSG: Call ended)!
Inverted the sims and the problem persists. When I put the sim card in slot 2 it works normally.
I called the operator and has no problem in the network of the region.
It will be a problem on the device?
Attempts made: hard reset, reinstall the rom, rom exchange ..
Phone: XT 1033 - Rom Android6.0.1_NX_R10.1
dude, have u tried 5.1.1 based rom? I have xt1033. this problem I've faced on every MM based rom (yah I've tried all rom). I've wrote on several post, no one answered me.
problem is weak network signal, call drop, signal lost frquently, non stable connection.
only working MM rom on dual sim model xt1033 I found just "Aosp/caf by flashhhh".
himu_joy said:
dude, have u tried 5.1.1 based rom? I have xt1033. this problem I've faced on every MM based rom (yah I've tried all rom). I've wrote on several post, no one answered me.
problem is weak network signal, call drop, signal lost frquently, non stable connection.
only working MM rom on dual sim model xt1033 I found just "Aosp/caf by flashhhh".
Click to expand...
Click to collapse
No tried. I was using the rom for about 30 days with no problems.
MoorpheusS said:
No tried. I was using the rom for about 30 days with no problems.
Click to expand...
Click to collapse
so I'm the only one who found weak signal in dual sim phone on MM build.