XT1033 - Sim card 1 problem (don´t make calls, only internet) - Moto G Q&A, Help & Troubleshooting

A few days ago the sim card 1 began to get strange behavior and I have not changed anything on the device and even crashed or something. The device detects the sim card inserted, connects to the network and to the Internet but does not make calls (MSG: Call ended)!
Inverted the sims and the problem persists. When I put the sim card in slot 2 it works normally.
I called the operator and has no problem in the network of the region.
It will be a problem on the device?
Attempts made: hard reset, reinstall the rom, rom exchange ..
Phone: XT 1033 - Rom Android6.0.1_NX_R10.1

dude, have u tried 5.1.1 based rom? I have xt1033. this problem I've faced on every MM based rom (yah I've tried all rom). I've wrote on several post, no one answered me.
problem is weak network signal, call drop, signal lost frquently, non stable connection.
only working MM rom on dual sim model xt1033 I found just "Aosp/caf by flashhhh".

himu_joy said:
dude, have u tried 5.1.1 based rom? I have xt1033. this problem I've faced on every MM based rom (yah I've tried all rom). I've wrote on several post, no one answered me.
problem is weak network signal, call drop, signal lost frquently, non stable connection.
only working MM rom on dual sim model xt1033 I found just "Aosp/caf by flashhhh".
Click to expand...
Click to collapse
No tried. I was using the rom for about 30 days with no problems.

MoorpheusS said:
No tried. I was using the rom for about 30 days with no problems.
Click to expand...
Click to collapse
so I'm the only one who found weak signal in dual sim phone on MM build.

Related

[Q] Sim card identification issue

Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
If you find permanent solution, make sure to post it here so the ppl know.
Landrea said:
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Click to expand...
Click to collapse
didn't need to cut it .. it came from the provider like that!
i just need to remove the plastic cover
Originally Posted by Pir4t3 View Post
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
i too am having this same problem!
i first updated my device to the latest android version and noticed this problem.
so i tried flashing back to stock rom by following the guide available on the forums and checked again...but to no avail.
also, i tried with at&t and t-mobile sims, both of which work on my nexus 5 but are not recognized on my moto g.
my moto g is the global version btw (xt1032).
anyone else facing this issue? or is this a hardware problem?

Help ! Persistent call connect problem & incomplete file copy/move issue in XT1033

Help ! Persistent call connect problem & incomplete file copy/move issue in XT1033
I am facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Update: Jun 1 2014
Have relocked the bootloader & downgraded to jellybean, still face the network issue
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining(some folders with data) left out. why is this happening ? is this because they are being copied in mtp mode ?
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussi...-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Since you've already unlocked the bootloader, try CM11 or any other ROMS. Let me know how it works out. I'm facing the same issue but don't want to unlock bootloader as I might not be able to return it.
rajibie said:
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
@rajibie & @major9 Thank You for taking the time to reply. The first thing I did after unlocking the bootloader & rooting was install CM snapshot m5 . But unfortunately I wasn't able to hear the person on the other end clear enough. sound was too low. Therefore I returned to stock rom.
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining left out. why is this happening now ? is this because they are being copied in mtp mode ?
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers. If you have recently purchased a
Moto G and have network connectivity problems this may
apply to you. This is due to a programming error from our
end and we owe you a big apology!
We are working around the clock to resolve this. If you are
impacted, we've sent you an email via Flipkart to explain
everything and what we're doing to make it right.
Sent from my XT1033 using xda app-developers app
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
elepton said:
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
Click to expand...
Click to collapse
Unfortunately my device's imei begins with 3550 !
jodhaniohm97 said:
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers.
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
I haven't received any email. My device was purchased in feb.

Weak signal/frequently singnal lost/no signal problem in MM (xt1033)

I've a dual sim moto G ; xt1033.. i found a major problem that i thought it happened only for me, but no, several Dual sim user's said same things. We found weak signal/frequently signal lost/no signal problem on every MM based rom. i've tried CM13 , AOSP,CAF based every rom...same problem all over there. but when i restore 5.1.1 everything ok.
plz help... so that i can use a marshmallow build.
solved: solved my problem when i updated my boot recovery to Marshmallow compatible recovery. with again fresh install through that.

SIM 2 Not Working

I have a Moto G Xt1033 phone. I installed cm13 and even flashed fix network zip. But SMS and Sim2 didn't work. So again I flashed stock 5.0.2 ROM and again SIM 2 was detected but didn't work and not even SMS worked. So finally I have flashed same ROM+force-ss.zip+fixnetwork.zip but now SMS is working fine though SIM2 still shows disabled. Can anyone provide me actual Radio Firmware for Xt1033 to fix SIM2 problem.?
Thanks in advance!!

SIM Cards not Working.

Hello
after install CM13 nightly In my phone moto XT-1033 not showing Network,
i have Tried to install Stock rom but still not working and also tried your new rom CM14 but its still not working.
please Help me its very urgent.
Hello Mamalimt,
i have Tried this http://forum.xda-developers.com/showthread.php?t=2649763
But not Solve my issue.
I faced this problem from last 2 month but i have No solution, Can you please Give me Right way for fix it.
I faced Problem of Following...
1. SIM 1 working But when its on 3G network Coverage.
2. SIM 2 Also Working but when its on 3G network Coverage.
3. At a Time only any 1 SIM working if Both SIM in 3G network Covarage.
4. I have tried to Start mobile Data Connection but its also not start on Both SIM card Slots.
5. The Data Connection is Turned on When i have Inserted Roaming SIM in any one Slot.
6. I have tried to install Following Stock ROM, But not Fixed.
(1) "XT1033_FALCON_ASIA_DS_5.1_LPB23.13-56_cid7_CFC.xml"
(2) "ASIARETAIL_XT1033_5.0.2_LXB22.46-28_cid7_CFC.xml.zip"
and Some 2-3 more, This all ROM Installed Successfull and Run Fine but not Fixed My issue.
Note :This problem had occur when i was Installed Your ROM "cm-13.0-20160816-SNAPSHOT-ZNH5YAO0F8-falcon.zip".
please Find Attached ScreenShor For More Information.
please help Dear ASAP.
i want to say Thank you for Your Last Reply.
Regards,
Dipak Suthar

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