System Update button missing - Nexus 5 Q&A, Help & Troubleshooting

Hi guys,
I'm on 4.4.2, rooted, and stock. I've been checking for system updates since the beginning of the month.
However, since the last week, my "System Update" button is missing. I have no idea how, or why, it's just not there. I go into "About phone", and it starts from "Status", "Legal Information", etc. I haven't made any system changes to the phone, so I'm pretty stumped as to how this happened.
I just went into the recovery and wiped the cache (didn't think it'd do anything, but tried it anyway. It took ages, and well it didn't do anything.
Any ideas?
Thanks!

In case anyone doesn't get what I'm talking about, here's a screen shot.

firefiber said:
In case anyone doesn't get what I'm talking about, here's a screen shot.
Click to expand...
Click to collapse
Try to delete data for settings.
Tapatalk-kal küldve az én Nexus 5-el

bitdomo said:
Try to delete data for settings.
Tapatalk-kal küldve az én Nexus 5-el
Click to expand...
Click to collapse
I did this, now my home button doesn't work, and I can't get to the quick settings panel (the three finger swipe doesn't work, nor does the button from the right side of the notification pull down. To get to it, I need to go into the app drawer, and find settings. Oh god. This made it worse. Now I'm screwed.

firefiber said:
I did this, now my home button doesn't work, and I can't get to the quick settings panel (the three finger swipe doesn't work, nor does the button from the right side of the notification pull down. To get to it, I need to go into the app drawer, and find settings. Oh god. This made it worse. Now I'm screwed.
Click to expand...
Click to collapse
That should not cause problems like that. Did you tried restart your phone?
Sent from my Nexus 5 using Tapatalk

bitdomo said:
That should not cause problems like that. Did you tried restart your phone?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yup, twice. All I did was go into ROM toolbox, find the Settings app, and wiped the data.

I factory wiped it (I really didn't want to), and this fixed it. I still have no clue how in the world a button could have suddenly gone missing entirely. But bleh. It's fixed now.

firefiber said:
I factory wiped it (I really didn't want to), and this fixed it. I still have no clue how in the world a button could have suddenly gone missing entirely. But bleh. It's fixed now.
Click to expand...
Click to collapse
I think I might know what the problem was. Unfortunately I didn't see this earlier. There was someone on the google play services thread that said the button disappeared for him when he downgraded his google play services app from the latest update to a previous update. Or he installed an older google play services version after updating to the new one. Did you happen to do that?

firefiber said:
I factory wiped it (I really didn't want to), and this fixed it. I still have no clue how in the world a button could have suddenly gone missing entirely. But bleh. It's fixed now.
Click to expand...
Click to collapse
Mine is gone also, using the Nexus 5 Experience rom. no biggie when 4.4.3 is out I will just do a factory reset and blow the rom out as well..
All of my google play and gapps are updated. so No idea what caused it..

davew41 said:
Mine is gone also, using the Nexus 5 Experience rom. no biggie when 4.4.3 is out I will just do a factory reset and blow the rom out as well..
All of my google play and gapps are updated. so No idea what caused it..
Click to expand...
Click to collapse
you are using a custom rom. you cant update ota when using a custom rom, so it gets removed.

simms22 said:
you are using a custom rom. you cant update ota when using a custom rom, so it gets removed.
Click to expand...
Click to collapse
As stated above there was an update to Google Play Services that removed the update button (from stock). He confirmed by uninstalling updates to play services and had his system update button back. I couldn't personally tell you what version does this, but if you read the play services thread in themes in apps, it's there.

Okay so now, I did a factory reset, it works. BUT, I can't sign into Google. Each time I try I get the "There was a problem communicating with Google servers" message. I tried with 2-step AND without 2-step. Doesn't work. So my phone is pretty much unusable now without a Google account. Anyone have any ideas about this?
EDIT: Also, about the Play Services, I did mess with it, but that was a couple of months ago. I tried to do something stupid, and lost the Play Services completely, so I had to manually install the APK for it. The System Update thing went missing only a few days ago.

Well I'm on 100% stock and locked boot loader but I was stumped to see the same issue on my nexus last week. Also cleared caches and settings but eventually had to do a factory reset which cured the issue.

pakjebakmeel said:
Well I'm on 100% stock and locked boot loader but I was stumped to see the same issue on my nexus last week. Also cleared caches and settings but eventually had to do a factory reset which cured the issue.
Click to expand...
Click to collapse
Did you mess with the google play services app? You don't have to be rooted to install apks and you could have reverted play services to original settings.

PsychDrummer said:
Did you mess with the google play services app? You don't have to be rooted to install apks and you could have reverted play services to original settings.
Click to expand...
Click to collapse
Nope, just manually updated gmail apk. Other than that not rly anything special. Solved now so no big issue but I noticed this last week.

Related

Can't change wallpaper. Google search force close error pop up.

I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
jezcgn said:
I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
Click to expand...
Click to collapse
Maybe just a glitch, try to reboot the phone and try again bro.
gee2012 said:
Maybe just a glitch, try to reboot the phone and try again bro.
Click to expand...
Click to collapse
I've rebooted several times. Exactly the same thing happens.
Same issue. I have the LG G2 Verizon variant.
Sent from my VS980 4G using Tapatalk
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Yadao said:
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Click to expand...
Click to collapse
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Yadao said:
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Click to expand...
Click to collapse
Thanks for the replies Yadao.
No, I cleared the Play store data and cache before the final factory reset. I think it did "restore" Google Voice search from my Galaxy Nexus. Perhaps it was that, that was causing a conflict.
jezcgn said:
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Click to expand...
Click to collapse
hey guys how to fix it i have this trouble too :好:

Talkback notification won't go away

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk
Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk
The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.
Do you have a link for this update?
-sent using this app on this device.
superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!
pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....
pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.
turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk
Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??
mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Click to expand...
Click to collapse
Do you have "standby intelligent power saving" on under battery settings?
quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
Click to expand...
Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?
Does anyone have a link to the update? My phone says system damaged when I try

S7 causing multiple issues (Slowdown, stuttering, auto closing)

Hey,
Yesterday started noticing issues for my S7, which I've had since launch. Have not rooted it or flashed anything to it, but noticed issues yesterday and still occurring now after trying a few things.
Issues include:
-Opening a folder/pressing multi task button, it will probably auto close in a few seconds.
-Kingdom hearts game is now stutters every few secs, music and video.
-Keyboard vibration isn't quite keeping up to button presses.
-General slowness, drag an icon to uninstall it, doesn't direct to the home screen. Even if it did and you dragged it to uninstall, it didn't on one occasion.
-Playing a video on the Youtube app will eventually cause the video to stop/pause every few seconds
I tried clearing system cache, turning off/on, restarting, using smart manager to clear app caches. None of these have seemingly fixed the issues.
Any suggestions would be welcome and greatly appreciated.
Thanks
I think it is related to latest oculus update. try deleting this app if you have it.
Try to factory reset your phone, but if that doesn't help then I would suggest taking it to the repair shop.
Battalgazi1905 said:
I think it is related to latest oculus update. try deleting this app if you have it.
Click to expand...
Click to collapse
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...
XLAAX said:
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...
Click to expand...
Click to collapse
It's because the app is stuck in an install loop, the update never completes
Oculus Rooms is the culprit, kill it until they fix it
No factory reset necessary. Install Package Disabler Pro, disable the following:
- All bloatware (via menu option)
- Facebook App Manager
- Facebook App Installer
- Oculus Home
Reboot, wait 5 minutes, and see how Kingdom Hearts is doing at that point.
Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?
lucasbda1 said:
Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?
Click to expand...
Click to collapse
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Great
*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Click to expand...
Click to collapse
Seems to be working! Thanks
lucasbda1 said:
Seems to be working! Thanks
Click to expand...
Click to collapse
:good:
Just to update, I uninstalled all Oculus related stuff and it's all fine again. Thanks a lot!
Only problem will be when I want to use Gear VR again, I presume it will all be installed again, though at this point I don't use it regularly really, so I can leave it for a while.
*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Click to expand...
Click to collapse
Just a quick update
When i did that it worked that day. Now i installed a new app and the craching app issue is back :/
I'll try to clear android cache from TWRP and see what happens
So it worked for one app (the one i tried after clearing the cache). Opened the app and no crashing. Later this week i installed a new app and same problem, so i booted to recovery and cleared cache from there. Installed a new app (google weather i think) and the app crashed... Any other thoughts on that subject?

Temperature missing on homescreen

I noticed that temperature that was nead date in homescreen of Pixel launcher has vanished, how to show it again?
Thanks!
gpvecchi said:
I noticed that temperature that was nead date in homescreen of Pixel launcher has vanished, how to show it again?
Thanks!
Click to expand...
Click to collapse
When this happened last month it was server side on google....iirc
Many thanks, I made a factory reset, it appeared, then vanished again...
It's a bug in the Google App and is missing for nearly everyone. I imagine Google are aware, but your guess is as good as mine at when a fix might turn up.
Mine works fine when I'm at home AND the Wi-FI is turned on at home and on the Pixel...
Do you folks have fine network location allowed? That is required for it to work.
I tried all the fixes, nothing can bring it back... I will hard reset again...
are you enrolled on the google apps beta program?
gpvecchi said:
I tried all the fixes, nothing can bring it back... I will hard reset again...
Click to expand...
Click to collapse
Fix incoming on the next beta.
gpvecchi said:
I tried all the fixes, nothing can bring it back... I will hard reset again...
Click to expand...
Click to collapse
I had the same issue.
I tried to uninstall updates on google app but did not change anything.
I have found this thread and found answer to my problem:
https://support.google.com/pixelphone/forum/AAAAb4-OgUs2dHrNxLnIYM/?hl=by
It might be caused by associated accounts : I dissociated one of my 2 accounts, uninstalled app updates, updated the app and restarted the phone.
Weather showed upon restart...
UPDATE : Forget about it, the issue came back.. ?
qualitymove13 said:
Fix incoming on the next beta.
Click to expand...
Click to collapse
Beta of what?
gpvecchi said:
Beta of what?
Click to expand...
Click to collapse
Google App version 9.02 apparently broke it. If you rollback to pre 9.0 it will work properly again.
Beta 9.04 fixes this as of today....
Thanks, I confirm latest beta fixes it.
July 2020
This still does not work. I cleared data from the Google app, restarted, and it worked for a day or so... then quit again
Wallywallywally234!! said:
July 2020
This still does not work. I cleared data from the Google app, restarted, and it worked for a day or so... then quit again
Click to expand...
Click to collapse
Did you try clearing the cache from the Pixel launcher app?

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