S7 causing multiple issues (Slowdown, stuttering, auto closing) - Samsung Galaxy S7 Questions and Answers

Hey,
Yesterday started noticing issues for my S7, which I've had since launch. Have not rooted it or flashed anything to it, but noticed issues yesterday and still occurring now after trying a few things.
Issues include:
-Opening a folder/pressing multi task button, it will probably auto close in a few seconds.
-Kingdom hearts game is now stutters every few secs, music and video.
-Keyboard vibration isn't quite keeping up to button presses.
-General slowness, drag an icon to uninstall it, doesn't direct to the home screen. Even if it did and you dragged it to uninstall, it didn't on one occasion.
-Playing a video on the Youtube app will eventually cause the video to stop/pause every few seconds
I tried clearing system cache, turning off/on, restarting, using smart manager to clear app caches. None of these have seemingly fixed the issues.
Any suggestions would be welcome and greatly appreciated.
Thanks

I think it is related to latest oculus update. try deleting this app if you have it.

Try to factory reset your phone, but if that doesn't help then I would suggest taking it to the repair shop.

Battalgazi1905 said:
I think it is related to latest oculus update. try deleting this app if you have it.
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Click to collapse
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...

XLAAX said:
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...
Click to expand...
Click to collapse
It's because the app is stuck in an install loop, the update never completes
Oculus Rooms is the culprit, kill it until they fix it

No factory reset necessary. Install Package Disabler Pro, disable the following:
- All bloatware (via menu option)
- Facebook App Manager
- Facebook App Installer
- Oculus Home
Reboot, wait 5 minutes, and see how Kingdom Hearts is doing at that point.

Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?

lucasbda1 said:
Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?
Click to expand...
Click to collapse
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there

Great
*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
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Click to collapse
Seems to be working! Thanks

lucasbda1 said:
Seems to be working! Thanks
Click to expand...
Click to collapse
:good:

Just to update, I uninstalled all Oculus related stuff and it's all fine again. Thanks a lot!
Only problem will be when I want to use Gear VR again, I presume it will all be installed again, though at this point I don't use it regularly really, so I can leave it for a while.

*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Click to expand...
Click to collapse
Just a quick update
When i did that it worked that day. Now i installed a new app and the craching app issue is back :/
I'll try to clear android cache from TWRP and see what happens

So it worked for one app (the one i tried after clearing the cache). Opened the app and no crashing. Later this week i installed a new app and same problem, so i booted to recovery and cleared cache from there. Installed a new app (google weather i think) and the app crashed... Any other thoughts on that subject?

Related

Cold boot issues, please help.

After i just did my first cold boot i have some wierd issues. I dont know if cold boot is the source of this, but it's the only thing i can think of, it happened right after.
First thing i noticed was that gallery stopped working, and this happens every time i start it. Then i notice PlayStore tries to update apps but stops at the "downloading" part.
Rebooting doesnt help, so i tried another cold boot with no luck.
Any suggestions?
Hmm downloading a new app doesnt work either, just stops at the "downloading" part again, so its not just when updating apps. Seems like my tablet doesnt like recieving data from the play store anymore.
Anyone?
Try clearing the cache and data for the playstore app. Then temporily disable autoupdate in the playstore. I think its overwhelming the tablet.
Try updating a few at a time. Do the Chrome update by itself, doesn't seem to like other updates going at the same time.
GitAlongLilDoggies said:
Try clearing the cache and data for the playstore app. Then temporily disable autoupdate in the playstore. I think its overwhelming the tablet.
Try updating a few at a time. Do the Chrome update by itself, doesn't seem to like other updates going at the same time.
Click to expand...
Click to collapse
I solved the problem. It wasn't the cold boot that caused this, it seems disabling ALL the preinstalled apps from asus is not a good idea. Once i reenabled them, the problems with gallery and playstore were fixed.
Doh Feel stupid much? Yep

Some odd Force Closing issues

Hey guys, since rooting my Ultra I have noticed that I have two particular apps force close...one is the Play Store, it just randomly force closes and once it does it won't stop and then I am forced to reboot the phone in order for it to work but surely enough it just randomly happens again.
Also I have a problem with what I believe is the phone app force closing and this too seems to be at random. Both force closes don't seem to have a specific trigger... I'll just unlock the phone and boom FC or I'm browsing the forums and BOOM FC.
All I've done was root the phone, freeze the amazon apps (sometimes I delete them) and then I also remove or freeze all Verizon apps minus My Verizon...ooh and I freeze all the "set up" apps but I am not sure if any of this has to do with the FC's.
I have kind of been curious of maybe when I restore my phone to stock if maybe I'm not using the correct files even though it says they or X1080 obake files...
Could anyone shed some light on my issue here or is anyone else going through this as well? It's very frustrating having these random FC's especially when its the play store!
Sent from my XT1080 using Tapatalk
ahjee said:
Hey guys, since rooting my Ultra I have noticed that I have two particular apps force close...one is the Play Store, it just randomly force closes and once it does it won't stop and then I am forced to reboot the phone in order for it to work but surely enough it just randomly happens again.
Also I have a problem with what I believe is the phone app force closing and this too seems to be at random. Both force closes don't seem to have a specific trigger... I'll just unlock the phone and boom FC or I'm browsing the forums and BOOM FC.
All I've done was root the phone, freeze the amazon apps (sometimes I delete them) and then I also remove or freeze all Verizon apps minus My Verizon...ooh and I freeze all the "set up" apps but I am not sure if any of this has to do with the FC's.
I have kind of been curious of maybe when I restore my phone to stock if maybe I'm not using the correct files even though it says they or X1080 obake files...
Could anyone shed some light on my issue here or is anyone else going through this as well? It's very frustrating having these random FC's especially when its the play store!
Sent from my XT1080 using Tapatalk
Click to expand...
Click to collapse
The two attached images are two force closes I got by either a phone call being received or after turning off WiFi
Sent from Ahjee's Ultra
ahjee said:
The two attached images are two force closes I got by either a phone call being received or after turning off WiFi
Sent from Ahjee's Ultra
Click to expand...
Click to collapse
That error seems to be pertaining to the Download Manager app. Try this;
1. Go to MENU
2. Go to SETTINGS
3. Go to APPS
4. Look for DOWNLOAD MANAGER under ALL
5. Disable it then enable it
6. Clear data and cache
opt05 said:
That error seems to be pertaining to the Download Manager app. Try this;
1. Go to MENU
2. Go to SETTINGS
3. Go to APPS
4. Look for DOWNLOAD MANAGER under ALL
5. Disable it then enable it
6. Clear data and cache
Click to expand...
Click to collapse
thanks, i'll give it a shot...
Any idea why my google play store will force close and not work until reboot?
ahjee said:
thanks, i'll give it a shot...
Any idea why my google play store will force close and not work until reboot?
Click to expand...
Click to collapse
It could all be related to the Download Manager app as is a system service that handles long-running HTTP downloads.
opt05 said:
It could all be related to the Download Manager app as is a system service that handles long-running HTTP downloads.
Click to expand...
Click to collapse
K, I am currently restoring my phone back to stock, after i re root and everything I'll see if the problem persists, if so I will go ahead and do as you suggested. Thanks again for insight.
opt05 said:
It could all be related to the Download Manager app as is a system service that handles long-running HTTP downloads.
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Click to collapse
i believe you were right, using TiBu i wiped data and cache and i don't wanna speak to soon but i havent had those previous FC's i was complaining

Music bug since the update of 5.1.1

Everytime when I turn off my screen while listening with headphones on or off, my music disrupts after a period of 6 seconds.
Now I have tried a various things to fix it, and strangely enough disabling the lock screen (any type of security ) fixes this issue)
Might any of you know a better alternative to make my life easier? I don't want to leave my phone insecured for the sake of listening to music.
Thank you.
Sent from my SM-G920F using XDA Free mobile app
Reflash with stock 5.1.1 ROM via odin.
Have you (TS) tried the solution provided above? I'm experiencing the bug as well. It's really irritating.
I managed to fix the problem by clearing the system cache. Just boot into odin, clear the cache and restart the phone.
(I didn't reflash the stock rom)
Sent from my SM-G920F using XDA Free mobile app
Thanks for the reply. When you mean boot into odin, did you mean recovery? I have done that as well, but it seems that it didn't fix the problem for me.
To add another solution to this bug, I downloaded and flashed the stock ROM for my phone. Apparently, it fixed the bug.
Yes that's what I meant, sorry for the confusion. I might as well do the same. Thanks for the heads up !
Sent from my SM-G920F using XDA Free mobile app
Heya, sorry to bring this topic back again to life. Apparently, the fix was only temporary. The bug reappeared after a few hours. I might try a clean install just to see if this gets fixed.
Edit: My device model number is SM-G920F
Makxx said:
Thanks for the reply. When you mean boot into odin, did you mean recovery? I have done that as well, but it seems that it didn't fix the problem for me.
To add another solution to this bug, I downloaded and flashed the stock ROM for my phone. Apparently, it fixed the bug.
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Click to collapse
Do you have greenify installed and have the music app set to greenify? Also are you using the built in close app feature? The one found in battery stats. If so do you have the app set to auto kill? This feature kills all selected apps after a certain time of the screen being turned off.
drock212 said:
Do you have greenify installed and have the music app set to greenify? Also are you using the built in close app feature? The one found in battery stats. If so do you have the app set to auto kill? This feature kills all selected apps after a certain time of the screen being turned off.
Click to expand...
Click to collapse
I haven't installed Greenify yet on my S6. I had it on my S4, but it wasn't causing any problems at all. I checked the close app feature, and Music app wasn't placed there. The Music app crashes, it doesn't just close; without any warning message or whatever.
Update: I did a factory reset/data wipe via recovery mode, and used Odin to install a fresh 5.1.1. I tried the Music app, and it doesn't crash. I hope it wouldn't crash anymore.
Makxx said:
I haven't installed Greenify yet on my S6. I had it on my S4, but it wasn't causing any problems at all. I checked the close app feature, and Music app wasn't placed there. The Music app crashes, it doesn't just close; without any warning message or whatever.
Update: I did a factory reset/data wipe via recovery mode, and used Odin to install a fresh 5.1.1. I tried the Music app, and it doesn't crash. I hope it wouldn't crash anymore.
Click to expand...
Click to collapse
Did the fresh install fixed the problem completely? I have it as well and it's super annoying, it will be super annoying to have to download my apps again but i will if it fixes the problem.
DJ_Jedi said:
Did the fresh install fixed the problem completely? I have it as well and it's super annoying, it will be super annoying to have to download my apps again but i will if it fixes the problem.
Click to expand...
Click to collapse
Unfortunately, it did not. To be exact, it fixed the problem for about a week, but the problem appeared again. Try using Power Amp music player, it's working well for me. I'm tempted to buy the full version after this trail version expires. Spending 1$ would be way better than getting annoyed all the time by the default music player.
Makxx said:
Unfortunately, it did not. To be exact, it fixed the problem for about a week, but the problem appeared again. Try using Power Amp music player, it's working well for me. I'm tempted to buy the full version after this trail version expires. Spending 1$ would be way better than getting annoyed all the time by the default music player.
Click to expand...
Click to collapse
The problems is i use play music because of the cloud feature, let's hope the Edge+ update fixes the problem, otherwise I'm going back to 5.0.2

Installs taking long time

Recently, as I install an app, I'm finding it to take a long time...several minutes.
I just selected Truecaller from the Play Store to install. It's a small app. It moved from the downloading stage to installing, maybe 5 minutes before I started this thread, and is still in installing mode now. Another interesting thing, it does NOT show it installing in the notifications bar.
I've had this happen with other apps as well.
Anyone else experiencing this?
ewingr said:
Recently, as I install an app, I'm finding it to take a long time...several minutes.
I just selected Truecaller from the Play Store to install. It's a small app. It moved from the downloading stage to installing, maybe 5 minutes before I started this thread, and is still in installing mode now. Another interesting thing, it does NOT show it installing in the notifications bar.
I've had this happen with other apps as well.
Anyone else experiencing this?
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Click to collapse
Try clearing cache and data of the play store, in Settings - Apps. Sometimes it just 'hangs'. Canceling and Install again can fix it too.
ante0 said:
Try clearing cache and data of the play store, in Settings - Apps. Sometimes it just 'hangs'. Canceling and Install again can fix it too.
Click to expand...
Click to collapse
Thanks. I'll give it a try,

Question App settings not being saved (Solved)

Just like it says. I am having a issues with some apps not saving after I set them. It happens when I shut the app down or reboot and I find that the phone is not doing what I set for the app. I open the app to check the settings and it has all been erased like new. If I keep the app open it runs all the settings correctly and saves them but as soon as I close the app or reboot it some of those apps default like it is a brand new app. Any thoughts?
Thanks
bump...
stalls said:
Just like it says. I am having a issues with some apps not saving after I set them. It happens when I shut the app down or reboot and I find that the phone is not doing what I set for the app. I open the app to check the settings and it has all been erased like new. If I keep the app open it runs all the settings correctly and saves them but as soon as I close the app or reboot it some of those apps default like it is a brand new app. Any thoughts?
Thanks
Click to expand...
Click to collapse
Thats been happening with me. SEVERAL apps, system apps included, that I know I've setup/logged into suddenly will ask for setup when I launch them
K1nsey6 said:
Thats been happening with me. SEVERAL apps, system apps included, that I know I've setup/logged into suddenly will ask for setup when I launch them
Click to expand...
Click to collapse
Man I hope someone can help us out with a lil insight. Thanks for the reply. I thought I might have screwed up a few things while setting up this new phone. I am on the latest build stable.
is it the permissions being cleared because its being "Paused". under the app's app info page there is a toggle Unused app settings--> Pause app activity if unused. make sure this is off.
zero_ap said:
is it the permissions being cleared because its being "Paused". under the app's app info page there is a toggle Unused app settings--> Pause app activity if unused. make sure this is off.
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Click to collapse
No that doesn't appear to be that either. I checked all the apps that seem to be having this problem. Unfortunately that isn't it either. Thank you for the suggestion! IDK if a reflash without wiping would help?
I have never seen this or experienced it. Have you done "something" different? Tried to root, or install a ROM, or...???? If it keeps happening EVEN to native/default/system apps then I would recommend a factory reset with a low level cache wipe...if it can be done on this phone.
stalls said:
No that doesn't appear to be that either. I checked all the apps that seem to be having this problem. Unfortunately that isn't it either. Thank you for the suggestion! IDK if a reflash without wiping would help?
Click to expand...
Click to collapse
I would go for the reflash, and in the end, go for a clean flash.
I didn't experience this problem, but I did have an issue where every time I set a conversation as a priority, the second I left that screen, it reset back to default. I don't have the issue now, but I've also reflashed since then.
I have fixed it by wiping the affected apps data and then uninstalling them and readding the settings. Thanks guys!

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