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Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
Click to expand...
Click to collapse
Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Click to expand...
Click to collapse
next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.
What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
sighkotic said:
What's up guys, don't post much, so excuse if this is in wrong section or whatever. Just thought I'd post my solution for constant data dropping problem I was having. Where for one, I would only have a data connection for no more than 30 minutes before it would stop downloading/receiving any data. And then I'd have to turn mobile network off and then back on again. It also affected phones calls. Where once the data dropped and I tried to make a call it wouldn't connect at all. Nor could I receive calls without first turning off and back on mobile network, or airplane mode. In rare occasions it wouldn't even send texts. The worst part was that even when I had a data connection for whatever amount of time, I got 4g lte absolutely nowhere.
After extreme amounts of frustration, and 100's of reflashes, (not really) I came across a few forum post where users were experiencing the same issue. Some with root and some without. After further reading, some users posted that after contacting HTC, they recommended it be a sim card issue, as early micro Sims have shown to have some defects. And then that's what made me think. Sim card, maybe it's more simple than we think.
Thinking about how many times I dropped the fu*k out of my phone, I thought to grab my sim card removal tool and pop it out.
I noticed that with the sim card holder, the sim doesn't sit very snug in the slot, so given the thousands of times I've dropped this thing, it's likely that the sim card wasn't sitting in that "perfect spot". So I went ahead and blew in the card slot like a 90's game console, (cause that fixes everything) reseated the sim in the holder, and put it back in. And wala. 4g let speeds EVERYWHERE I go now, and not a single data drop for two days. Even when it's switching towers.
Now I no longer want to blow up AT&T
Because our phones don't have expandable memory, and an internal battery , we don't find ourselves having to open it, or constantly remove anything from it. Unless you have multiple carriers in which you switch between Sims with. But most of us contracted HOX users aren't even going to touch that sim slot.
To sum it up, I just hope that anyone that comes across this issue in the same details, and hasnt opened their sim card slot since the day it was activated and put in the phone, will come across this post. Just to give it a try before getting a new sim (as HTC suggests) or getting a different phone manufacturer (as AT&T suggest. -___- )
Thanks to all the devs for the hard work, and for keeping us interested in this ever-changing field.
Later
Sent from my HOX
Click to expand...
Click to collapse
I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
It could be the sim, but it could also be the g sensor. I wouldn't imagine the sim be loose enough to cause a rattling. But who knows. They are micro šims, so the possibility of displacement on the contacts could be a bit more prone, as they have less surface area.
Sent from my HOX
absolutelygrim said:
I haven't dropped my phone, but if I shake it, I hear rattling. Is that the SIM card not sitting in there as tight as it should? I notice if I shake it enough, I'll lose some signal. Another weird thing, I'll get 4G LTE in school, but I walked into the parking lot today and only got 3G, but right now I am getting LTE again
Click to expand...
Click to collapse
It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
cfn87 said:
It's the camera. Normal.
I have quirky cell coverage areas on at&t too. Same spots with different phones for past 8 years.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Ah, makes sense.
Sent from my HTC One XL using Tapatalk 2
My network losses were seriously unbearable. Sometimes I could only be browsing for less than 5 minutes before it dropped. Then it would continue ever five minutes after turning off and back on.
Sent from my HOX
I have been having really bad connectivity recently. I have been having issues sending text messages, having slow data speeds, and really flaky reception. And all of these issues in places where I normally have no issues at all, in fact, I dont think I have ever really had issues like this before. Even when the phone says I have signal it still has issues some times. Being outdoors I dont seem to have issues sending text messages, but I still have poor data speeds. However, as soon as I went inside I had almost no reception to absolutely no reception at all. I know some of this could just be related to AT&T towers but my girlfriend is on AT&T too and hasn't had any issues sending messages, she has a "dumb phone" though if that matters. Other things I noticed as far as signal, it would sometimes have data connections shown, but sometimes it wouldn't show anything and under about phone it would say "mobile network is not connected".
I was on 11/4 CM10 when I started having the issues. Tried flashing a couple new MTD modems, checked APN settings, rebooted, wiped cache, airplane mode toggle, but none of that fixed anything. I did a one-click restore back to GB and wiped everything on my phone, internal SD too, then re-downloaded the 11/4 build and reflashed that. Everything seemed to be better for a while but then I noticed that I was having poor data speeds, issues sending messages, and poor signal again. Now I one-clicked back to stock GB again and didn't change anything and only downloaded a couple of apps that I use often to see if it was CM10 that was the issue, but once again I am finding myself with problems sending messages and very poor data speeds. Also, I notice sometimes that wifi connections seems to get dropped during usage and even though it still is connected it gives me errors.
At this point I'm not really sure what I should start looking into. Is is possible that the internal antenna is flaking out or got fried somehow? Or is it possible that it is on AT&T's side? That option seems most unlikely. I haven't dropped my phone or done anything recently that would seem like it would cause my phone to have these issues. Is there a way to test my phone to see if there is something internally messed up? Should I try getting a new sim? Anything else I can do to try and troubleshoot stuff? Any logs or anything you guys need to give me better ideas?
Thanks in advanced!
Edit: Well, in the process now of doing another full return to stock using GTG's method now. See if that makes any difference by the time I get cm10 installed again.
Edit 2: Decided to call the local AT&T store and apparently there had been a couple reports of connection problems but the lady seem a little surprised by how much I seemed to be effected. We'll see if they get that fixed soon and if that fixes my problems. Still having issues with wifi though...
Any ideas anyone? I'm don't know if the att tower is really sucking that much or if it's my phone. Beginning to think it's my phone more and more. Any suggestions please? I can't get an upgrade for another 2 months and this is getting really annoying not being able to use my phone as a phone..
Sent from my SGH-I997 using xda app-developers app
Bumping this thread cause its happening again.
It did seem to be slightly related to the AT&T towers being down because it went away after a day or so after talking to the local store. However, they said the outage lasted only 3 hours and I had issues for a couple of days.
Anyways, yesterday I started having these exact same issues, called AT&T and they said towers seem fine. Asked them about it maybe being my SIM card and they said that 98% likely it wasn't my SIM card. I might go make them replace my SIM card since we pay them obscene amounts of money each month. As far as the phone, it still has Scotts 11/4 CM10 build with the 11/18 kernel patch. Only thing that really changed in the phone physically was I just purchased a 32gb class 10 memory card. The one thing that makes me think it might be my SIM card is there are darker spots in a couple of spots on the gold plating where it looks like it makes the contacts.
Still looking for advice though.
TLDR; super flaky reception, I go indoors in most places and I loose all connectivity. I normally have completely fine coverage everywhere. No issues up until about 3 weeks ago.
I have had ATT for 10 years and have never had good reception indoors. Only reason I am still with them is Verizon is practically a dead zone were I live.
I ran Scott's CM10 and now Liquidsmooth and didn't notice any increase or decrease in signal strength.
Sent from my SGH-I997 using xda premium
The thing is I've been running cm10 of some variety more or less since it's early life and I haven't had issues. It's just on these certain days for certain reasons I have no connectivity in certain places. Most every other days I have no problem getting an H+ data signal and no problem sending or receiving messages in these exact same spots.
I just don't understand these sudden random losses of connection.
Edit: What do you know. Phone is back to normal functioning today. This is wierd...
Sent from my SGH-I997 using xda app-developers app
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
Yep, actually I had a thread about this a while back; I tried just about everything (other ROMs, new sim cards, factory resets, the whole shebang) and my only solution so far (if you intend on keeping your current phone) is to completely unroot my phone, along with removing all root-related applications (namely Xposed). It still happens from time to time, but a lot less frequently then when rooted and running Xposed modules. I have a new phone coming in today from Verizon, so hopefully that unit will not have any of these issues... I still am not entirely sure what causes it, though it is definitely exacerbated by Xposed. Hopefully some of this helps? If you have any further questions feel free to ask, either through PM or this here thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Sevinex said:
Yep, actually I had a thread about this a while back; I tried just about everything (other ROMs, new sim cards, factory resets, the whole shebang) and my only solution so far (if you intend on keeping your current phone) is to completely unroot my phone, along with removing all root-related applications (namely Xposed). It still happens from time to time, but a lot less frequently then when rooted and running Xposed modules. I have a new phone coming in today from Verizon, so hopefully that unit will not have any of these issues... I still am not entirely sure what causes it, though it is definitely exacerbated by Xposed. Hopefully some of this helps? If you have any further questions feel free to ask, either through PM or this here thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am having same did getting new phone help? I think its just crappy radios myself nothing to do with root exposed or anything.
wooddale said:
I am having same did getting new phone help? I think its just crappy radios myself nothing to do with root exposed or anything.
Click to expand...
Click to collapse
I have a new phone now, and so far I haven't experienced any data connectivity issues. This morning I did notice that my SMS were not sending properly, but that issue has since faded away, so hopefully it was Verizon network based... Anyways, I will try reinstalling Xposed and a couple modules later today (likely Snapshare and the Sense 6 Toolbox) and will report back sometime tomorrow or the next on how it goes. Fingers crossed...
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Sevinex said:
I have a new phone now, and so far I haven't experienced any data connectivity issues. This morning I did notice that my SMS were not sending properly, but that issue has since faded away, so hopefully it was Verizon network based... Anyways, I will try reinstalling Xposed and a couple modules later today (likely Snapshare and the Sense 6 Toolbox) and will report back sometime tomorrow or the next on how it goes. Fingers crossed...
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks keep us informed.
wooddale said:
Thanks keep us informed.
Click to expand...
Click to collapse
sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
Lol, so after installing Xposed, I suddenly started having issues maintaining a solid 4G connection; 3G works fine, just whenever I do manage to connect to 4G I am unable to use any data (says I am connected to the mobile network, but I do not get any upload or download data movement). Even after removing Xposed and all associated modules, I am still experiencing this problems. I am going in today/Monday to get a new SIM card (hopefully this is what is causing my issues) but goddamn I just cannot seem to catch a break in terms of my phones' data connection. If the above doesn't work I may have to send for another phone, though after having now received three replacements this entire process is getting a little irksome... I really do love this phone, but it seems as if it is my M8 is rejecting my love from every angle.
UPDATE: The new SIM didn't do anything, I still am having 4G issues, so another phone it is...
it's not just your phone....
Sevinex said:
Lol, so after installing Xposed, I suddenly started having issues maintaining a solid 4G connection; 3G works fine, just whenever I do manage to connect to 4G I am unable to use any data (says I am connected to the mobile network, but I do not get any upload or download data movement). Even after removing Xposed and all associated modules, I am still experiencing this problems. I am going in today/Monday to get a new SIM card (hopefully this is what is causing my issues) but goddamn I just cannot seem to catch a break in terms of my phones' data connection. If the above doesn't work I may have to send for another phone, though after having now received three replacements this entire process is getting a little irksome... I really do love this phone, but it seems as if it is my M8 is rejecting my love from every angle.
UPDATE: The new SIM didn't do anything, I still am having 4G issues, so another phone it is...
Click to expand...
Click to collapse
a lot of feedback on the web across multiple carriers of the poor lte signal retention on this phone.....this is starting to sound like a hardware defect or a major "radio" software glitch.
biswasd said:
a lot of feedback on the web across multiple carriers of the poor lte signal retention on this phone.....this is starting to sound like a hardware defect or a major "radio" software glitch.
Click to expand...
Click to collapse
I dumped mine could not handle it anymore get rid of it before you loose any more money. I have had a lot of phones when there bad from the start they don't usually get any better. The Droid Bionic being the only exception.
sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
I had the same problem with my new M8 when travelling from/to areas with low or no data coverage back to areas where I knew there was a LTE signal. Only toggling Airplane Mode would make the data reconnect. That problem was solved for me with a new sim card.
I also had very bad data connectivity at home in a major southern California city (best was -105 dBm) whereas I got up to -83 dBm in some rural town in Arizona.
Read trook's posts #34 and up here: http://forum.xda-developers.com/showthread.php?p=53838257
Some of these problems may be connected to the new data service VZW is rolling out.
I would wait a few weeks before ditiching this phone. 'Cause it rocks!!!
bull**** phone
berndblb said:
I had the same problem with my new M8 when travelling from/to areas with low or no data coverage back to areas where I knew there was a LTE signal. Only toggling Airplane Mode would make the data reconnect. That problem was solved for me with a new sim card.
I also had very bad data connectivity at home in a major southern California city (best was -105 dBm) whereas I got up to -83 dBm in some rural town in Arizona.
Read trook's posts #34 and up here: http://forum.xda-developers.com/showthread.php?p=53838257
Some of these problems may be connected to the new data service VZW is rolling out.
I would wait a few weeks before ditiching this phone. 'Cause it rocks!!!
Click to expand...
Click to collapse
it has nothing to do with the AWS rollout - i have a Verizon Galaxy S5 sitting right next to my M8 ---- guess what - consistent data speeds on the s5 (15 mbs down)......on the m8 (3-4mbs down) - and the data flucutates and in the signal meter , I'm getting about -6db less on the M8 than the s5.
trust me, i so desperately want to keep this phone, b/c quite frankly, i hate the amoled screen on the s5, but alas, i cant keep a phone that doesn't work well
biswasd said:
it has nothing to do with the AWS rollout - i have a Verizon Galaxy S5 sitting right next to my M8 ---- guess what - consistent data speeds on the s5 (15 mbs down)......on the m8 (3-4mbs down) - and the data flucutates and in the signal meter , I'm getting about -6db less on the M8 than the s5.
trust me, i so desperately want to keep this phone, b/c quite frankly, i hate the amoled screen on the s5, but alas, i cant keep a phone that doesn't work well
Click to expand...
Click to collapse
Did you have to do that?! You just ruined my evening! That's really not what I wanted to hear!
The cold hard truth - aaaarghhh. [emoji24]
Now I have to re-think this purchase 'cause I use my phone 80% for data related functions!
But thanks anyway for posting. Even if it hurt...
cold hard facts
berndblb said:
Did you have to do that?! You just ruined my evening! That's really not what I wanted to hear!
The cold hard truth - aaaarghhh. [emoji24]
Now I have to re-think this purchase 'cause I use my phone 80% for data related functions!
But thanks anyway for posting. Even if it hurt...
Click to expand...
Click to collapse
yes - sorry bro - i'm quite disappointed by what i am seeing with my own two eyes as well as all the others across the US and the rest of the world who are experiencing the SAME symptoms. so this is not a verizon network issue --
me thinks its a faulty radio which is causing bad handoffs between 3g and 4g (LTE). once the phone drops down to 3g, it never regains 4g signal for some reason. also, there is the issue of the constant signal fluctuations even when the phone is on LTE...so who knows. maybe combo of bad radio and poor quality antenna module.
i'm not a phone engineer but i have enough common sense and knowledge about phones to know a lemon when i see one......so, yup, i'm keeping the s5 and return the m8 tomorrow under the 14 day guarantee from verizon. shame....
biswasd said:
yes - sorry bro - i'm quite disappointed by what i am seeing with my own two eyes as well as all the others across the US and the rest of the world who are experiencing the SAME symptoms. so this is not a verizon network issue --
me thinks its a faulty radio which is causing bad handoffs between 3g and 4g (LTE). once the phone drops down to 3g, it never regains 4g signal for some reason. also, there is the issue of the constant signal fluctuations even when the phone is on LTE...so who knows. maybe combo of bad radio and poor quality antenna module.
i'm not a phone engineer but i have enough common sense and knowledge about phones to know a lemon when i see one......so, yup, i'm keeping the s5 and return the m8 tomorrow under the 14 day guarantee from verizon. shame....
Click to expand...
Click to collapse
To tell the truth I have been reading about the same issue on the general M8 forum - probably just didn't want to make the connection.... So thanks for opening my eyes.
I'm hoping for bad radio software that may get fixed with some future update (although my 6th sense tells me it's the bad antenna module....)
Too late for me for a clean exchange. Gonna have to read the Squaretrade fine print.....
Hello guys and girls,
after experiencing some GPS problems (loss of signal on the road and/or late fix) I did the fix found on youtube (Where you place a bit of paper/tape under the GPS antenna contacts). It worked just fine, my GPS fix is now happening faster and I did not lose the signal ever since. But I am now facing some (weird?) problem: My GSM connection (GRPS, EDGE) is really really bad. In my room I don't get any signal at all, outside I get like 1 out of 4 bars of signal strength, but I lose it after a few seconds. I normally have 4 out of 4 bars in my room. BUT: My 3G connection works fine, 3G, LTE, same connectivity as before.
My friends phone (same carrier) does get the full GRPS/EDGE connection in my room, so it's not the carrier having problems. I didn't do any updates or anything in the last weeks. It would be a huge coincidence, if a software bug happened while I fixed the GPS problem, so I assume it's a hardware related thing?
How might I fix that, what possible solutions are there?
Tried the following so far:
Restarting multiple times, with our without airplane mode
Re-inserting the sim-car
Switching between LTE only, GSM/LTE, GSM only
Flashing new/other modem
Replacing the speaker/antenna-module
-> nothing changed
out of sheer curiousity, and after reading your post, im stuck wondering.. why do you want or need your gprs and edge connection when your 3G/LTE is fine? data speeds are very slow, and drain lots of battery using anything internet or download related..
Yeah, sure, 3G/LTE is better and coverage is really good where I live, that's why it's not an emergency for me, but it's very important to get it back to work properly.
I know at least 2 situations where I really need GSM (GPRS,EDGE):
1) At work (huge metal building, no 3G/LTE, only GSM) -> I can't call, text or do anything with my phone (don't worry, I am allowed to do so and no, there is no WiFi)
2) On the road, especially the german autobahn has large areas where there is no 3G/LTE coverage, so I can't use my navigation-software properly and can't respond to calls or whatsoever
So all in all: GSM in really important for me. Please help me. :crying:
ahh.. I see.
and your GPRS/edge was fine before the GPS "fix"? maybe something got loosened?
Before I did the fix it worked perfectly fine. Directly after I did it, the gsm was gone so I figured that I somehow damaged the antenna. But since I replaced it and nothing changed I am not sure what to do now. Are there other antennas, are there other modules that influence gsm, that I might have damaged or loosened?
That's what can happen when you tinker with guts of your phone. You risk damaging or messing it up. Sorry, I don't mean to sound like a jerk.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Yes, dave2metz, I know. I was fully aware of that when I opened my phone for the first time to fix the GPS thing. But I am not here for moral advice.
Any ideas how I could fix my problem are highly appreciated!
Edit:
Just checked: The sim-card is not the cause of the problem either. I would really appreciate some good ideas guys..
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Did you figure it out?
.yasu said:
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Click to expand...
Click to collapse
Did you end up figuring anything out for this? I have something along the same lines. I dropped my phone and smashed the screen. I was able to get a guy to replace the screen portion of the unit, but immediately after I got it back it had no cell reception. Rebooted came, back thought everything was cool.
After a couple weeks I notice my phone has lost reception occasionally. It's now gotten worse, I used to be able to reboot it about 5 or 6 times and then it would randomly come back. I've even had it come back without performing a reboot on its own.
I ended up taking the whole thing apart, reseating everything after having a day and half span where I have been unable to get it back and boom reception came back. Thought it was his repair job at that point, but it has since dropped the signal again and I can't get it back. Yesterday even I was showing LTE signal changing from low to strong etc, but my network was still down as I couldn't perform a search, maps, or anything.
I have my phone apart again. I've checked all the connections over and over and wondering what else to look for or try to replace. True my impact could have damaged a component on the mainboard, but my phone works fine in all other areas. I could replace the antenna wires and the antenna/speaker module, but I'm not sure it just a reception problem.
My phone also boots into airplane mode when it has no signal, but turning it off does not restore the connection or anything. Rebooting it puts it back into airplane mode. *#*#4636#*# shows my radio is off. Thinking it's a short or something somewhere, but I doubt I'll be able to fix it in that case - at least without a mainboard?
That's my other question, what part need to be replaced for experiencing no network and its not the antenna or antenna wires? Is the mainboard? Sister board? Currently researching teardown as this phone is modular and I'm sure I could source the part off ebay or something.
Hi,
There's one antenna for 2G/3G/4G so I think if this problem was caused by hardware, it would affect overall connection to mobile network.
I think that this might me software-related problem but actually can't figure out which. Only thing I'm currently thinking of it that your phone has problems with connecting to certain GSM band. For example in Europe are 900 MHz and 1800 MHz standard for GSM.
Lower frequencies bring you better coverage. Your phone might have trouble with connecting to them and automatically selects 1800 MHz layer.
If you are able to get another phone with SIM of the same network provider, I recommend you to download any networking app and compare data about cells. Mainly CID number. It's unique identifier of each cell in an area.
If both phones are connected to same cell (CIDs are equal), you have to compare RSSI values. Lower means better signal. RSSI is defined as a negative number in an interval of <-51; -113>. So -75 dBm is better than -89 dBm. In one place should be difference about +/- 5 dBm.
Reaching slightly different RSSI numbers while connected to same cell in same place might mean that your phone really have problems with radio.
hey mate,
My wife phon is having the same issue 4G works, 3G sort of works, 2G nothing.
[Did the GPS fix on my wife's Nexus 5 (and mine) also]
swapped sim, used another telco same issue.
when into service menu did *#*#4635#*#* , click the 3 dots, select radio band - only see USA band.
While my phone had automatic, usa bad , usa band, japan band.
she is running stock rom with unlocked boot loader, I am on CM11 but doubt that should make any difference.
if I work out what is going on will report back.
nexus 5 3g 4g damaged
hello guys?.. my htc nexus 5 got wet and i notice the signal strength got lost. when i open it up i notice the lines on the antenna got damage. how do i repair it? or should i replace it with new one? Pls help !!
Is issue still remaining?
Hi. I am having the same problem. Could anyone find a fix for this?
My GPS was and is fine. I didn't do the gps fix, but I have replaced my battery and I think it happened after the replace...