Intermittent connectivity issues - Verizon HTC One (M8)

Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?

sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
Yep, actually I had a thread about this a while back; I tried just about everything (other ROMs, new sim cards, factory resets, the whole shebang) and my only solution so far (if you intend on keeping your current phone) is to completely unroot my phone, along with removing all root-related applications (namely Xposed). It still happens from time to time, but a lot less frequently then when rooted and running Xposed modules. I have a new phone coming in today from Verizon, so hopefully that unit will not have any of these issues... I still am not entirely sure what causes it, though it is definitely exacerbated by Xposed. Hopefully some of this helps? If you have any further questions feel free to ask, either through PM or this here thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Sevinex said:
Yep, actually I had a thread about this a while back; I tried just about everything (other ROMs, new sim cards, factory resets, the whole shebang) and my only solution so far (if you intend on keeping your current phone) is to completely unroot my phone, along with removing all root-related applications (namely Xposed). It still happens from time to time, but a lot less frequently then when rooted and running Xposed modules. I have a new phone coming in today from Verizon, so hopefully that unit will not have any of these issues... I still am not entirely sure what causes it, though it is definitely exacerbated by Xposed. Hopefully some of this helps? If you have any further questions feel free to ask, either through PM or this here thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am having same did getting new phone help? I think its just crappy radios myself nothing to do with root exposed or anything.

wooddale said:
I am having same did getting new phone help? I think its just crappy radios myself nothing to do with root exposed or anything.
Click to expand...
Click to collapse
I have a new phone now, and so far I haven't experienced any data connectivity issues. This morning I did notice that my SMS were not sending properly, but that issue has since faded away, so hopefully it was Verizon network based... Anyways, I will try reinstalling Xposed and a couple modules later today (likely Snapshare and the Sense 6 Toolbox) and will report back sometime tomorrow or the next on how it goes. Fingers crossed...
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Sevinex said:
I have a new phone now, and so far I haven't experienced any data connectivity issues. This morning I did notice that my SMS were not sending properly, but that issue has since faded away, so hopefully it was Verizon network based... Anyways, I will try reinstalling Xposed and a couple modules later today (likely Snapshare and the Sense 6 Toolbox) and will report back sometime tomorrow or the next on how it goes. Fingers crossed...
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks keep us informed.

wooddale said:
Thanks keep us informed.
Click to expand...
Click to collapse
sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
Lol, so after installing Xposed, I suddenly started having issues maintaining a solid 4G connection; 3G works fine, just whenever I do manage to connect to 4G I am unable to use any data (says I am connected to the mobile network, but I do not get any upload or download data movement). Even after removing Xposed and all associated modules, I am still experiencing this problems. I am going in today/Monday to get a new SIM card (hopefully this is what is causing my issues) but goddamn I just cannot seem to catch a break in terms of my phones' data connection. If the above doesn't work I may have to send for another phone, though after having now received three replacements this entire process is getting a little irksome... I really do love this phone, but it seems as if it is my M8 is rejecting my love from every angle.
UPDATE: The new SIM didn't do anything, I still am having 4G issues, so another phone it is...

it's not just your phone....
Sevinex said:
Lol, so after installing Xposed, I suddenly started having issues maintaining a solid 4G connection; 3G works fine, just whenever I do manage to connect to 4G I am unable to use any data (says I am connected to the mobile network, but I do not get any upload or download data movement). Even after removing Xposed and all associated modules, I am still experiencing this problems. I am going in today/Monday to get a new SIM card (hopefully this is what is causing my issues) but goddamn I just cannot seem to catch a break in terms of my phones' data connection. If the above doesn't work I may have to send for another phone, though after having now received three replacements this entire process is getting a little irksome... I really do love this phone, but it seems as if it is my M8 is rejecting my love from every angle.
UPDATE: The new SIM didn't do anything, I still am having 4G issues, so another phone it is...
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Click to collapse
a lot of feedback on the web across multiple carriers of the poor lte signal retention on this phone.....this is starting to sound like a hardware defect or a major "radio" software glitch.

biswasd said:
a lot of feedback on the web across multiple carriers of the poor lte signal retention on this phone.....this is starting to sound like a hardware defect or a major "radio" software glitch.
Click to expand...
Click to collapse
I dumped mine could not handle it anymore get rid of it before you loose any more money. I have had a lot of phones when there bad from the start they don't usually get any better. The Droid Bionic being the only exception.

sfreemanoh said:
Every so often my M8 will basically become disconnected from the network. This NORMALLY appears when I'm in a low coverage zone, and it's as if my phone just doesn't want to reconnect when I get back into a higher coverage area.
For instance at my gym, I frequently get a weak signal, but it's usually 4G. Sometimes it'll drop to 3G, and then sometimes when I get back into an area of the gym that has 4G coverage my phone will say it's still on 3G. However, there's actually no connectivity at all, and I need to either reboot or toggle airplane mode to get a connection again.
Sometimes (at least 2-3 times in the last week) it happened while, at least to the best of my knowledge, I was in a 4G area (though with weak coverage) the entire time. Again I fixed it each time by toggling airplane.
Has anyone else seen an issue like this? It's frustrating as hell. And more importantly has anyone heard of a fix for this?
Click to expand...
Click to collapse
I had the same problem with my new M8 when travelling from/to areas with low or no data coverage back to areas where I knew there was a LTE signal. Only toggling Airplane Mode would make the data reconnect. That problem was solved for me with a new sim card.
I also had very bad data connectivity at home in a major southern California city (best was -105 dBm) whereas I got up to -83 dBm in some rural town in Arizona.
Read trook's posts #34 and up here: http://forum.xda-developers.com/showthread.php?p=53838257
Some of these problems may be connected to the new data service VZW is rolling out.
I would wait a few weeks before ditiching this phone. 'Cause it rocks!!!

bull**** phone
berndblb said:
I had the same problem with my new M8 when travelling from/to areas with low or no data coverage back to areas where I knew there was a LTE signal. Only toggling Airplane Mode would make the data reconnect. That problem was solved for me with a new sim card.
I also had very bad data connectivity at home in a major southern California city (best was -105 dBm) whereas I got up to -83 dBm in some rural town in Arizona.
Read trook's posts #34 and up here: http://forum.xda-developers.com/showthread.php?p=53838257
Some of these problems may be connected to the new data service VZW is rolling out.
I would wait a few weeks before ditiching this phone. 'Cause it rocks!!!
Click to expand...
Click to collapse
it has nothing to do with the AWS rollout - i have a Verizon Galaxy S5 sitting right next to my M8 ---- guess what - consistent data speeds on the s5 (15 mbs down)......on the m8 (3-4mbs down) - and the data flucutates and in the signal meter , I'm getting about -6db less on the M8 than the s5.
trust me, i so desperately want to keep this phone, b/c quite frankly, i hate the amoled screen on the s5, but alas, i cant keep a phone that doesn't work well

biswasd said:
it has nothing to do with the AWS rollout - i have a Verizon Galaxy S5 sitting right next to my M8 ---- guess what - consistent data speeds on the s5 (15 mbs down)......on the m8 (3-4mbs down) - and the data flucutates and in the signal meter , I'm getting about -6db less on the M8 than the s5.
trust me, i so desperately want to keep this phone, b/c quite frankly, i hate the amoled screen on the s5, but alas, i cant keep a phone that doesn't work well
Click to expand...
Click to collapse
Did you have to do that?! You just ruined my evening! That's really not what I wanted to hear!
The cold hard truth - aaaarghhh. [emoji24]
Now I have to re-think this purchase 'cause I use my phone 80% for data related functions!
But thanks anyway for posting. Even if it hurt...

cold hard facts
berndblb said:
Did you have to do that?! You just ruined my evening! That's really not what I wanted to hear!
The cold hard truth - aaaarghhh. [emoji24]
Now I have to re-think this purchase 'cause I use my phone 80% for data related functions!
But thanks anyway for posting. Even if it hurt...
Click to expand...
Click to collapse
yes - sorry bro - i'm quite disappointed by what i am seeing with my own two eyes as well as all the others across the US and the rest of the world who are experiencing the SAME symptoms. so this is not a verizon network issue --
me thinks its a faulty radio which is causing bad handoffs between 3g and 4g (LTE). once the phone drops down to 3g, it never regains 4g signal for some reason. also, there is the issue of the constant signal fluctuations even when the phone is on LTE...so who knows. maybe combo of bad radio and poor quality antenna module.
i'm not a phone engineer but i have enough common sense and knowledge about phones to know a lemon when i see one......so, yup, i'm keeping the s5 and return the m8 tomorrow under the 14 day guarantee from verizon. shame....

biswasd said:
yes - sorry bro - i'm quite disappointed by what i am seeing with my own two eyes as well as all the others across the US and the rest of the world who are experiencing the SAME symptoms. so this is not a verizon network issue --
me thinks its a faulty radio which is causing bad handoffs between 3g and 4g (LTE). once the phone drops down to 3g, it never regains 4g signal for some reason. also, there is the issue of the constant signal fluctuations even when the phone is on LTE...so who knows. maybe combo of bad radio and poor quality antenna module.
i'm not a phone engineer but i have enough common sense and knowledge about phones to know a lemon when i see one......so, yup, i'm keeping the s5 and return the m8 tomorrow under the 14 day guarantee from verizon. shame....
Click to expand...
Click to collapse
To tell the truth I have been reading about the same issue on the general M8 forum - probably just didn't want to make the connection.... So thanks for opening my eyes.
I'm hoping for bad radio software that may get fixed with some future update (although my 6th sense tells me it's the bad antenna module....)
Too late for me for a clean exchange. Gonna have to read the Squaretrade fine print.....

Related

[Q] Data Drops?

Anyone else experience data drops recently? I would say maybe a week, two weeks ago at most it started happening.
Before that I had a solid data connection, it was edge to 4g, but it retained it's connection well.
Now for example if I'm driving to work, 25% or more of the drive in random spots I have bars, sometimes full bars, but NO data at all.
This was not like this when I first got the phone, but is becoming more frequent now.
Am I the only one?
I have very similar issue or if not than its probably same issue, ever since two days ago its been happening so often. When the phone goes to sleep when you wake it up its always searching so when u try to make phone call it'll say not registered to a network.
Sent from my SGH-T959V using XDA App
I cant even really use things like slacker radio or pandora anymore because it drops data so often.
Possible solution?
I'm helping a friend with a similar issue.
I myself have an htc evo, and under settings/networks/mobile data, there's a toggle settings called enabled always on mobile data. This setting maintains the data connection even when the phone is asleep. Without this, after ~5 min, push email no longer works, nor does anything else that use data.
Now, I only had a chance to use the S 4G for a few hours about a week ago when I set the thing up for him. I can't remember if there was such a setting under networks or not.
For those of you who have the phone handy, or are familiar with it, can you advise what samsung calls this function, and where it's located in the menu structure?
Thanks!!
I couldnt find any setting similar to the one you're referring to, just data while roaming which is enabled.
The main thing I find odd, is the phone only started doing it recently.. it performed great and always had data before.
Not to sound like a have a tin foil hat on.. but it's only started happening after the merger was getting announced. Could just be a coincidence, but odd timing nonetheless.
Do you have wifi enabled?
Since he's got wifi in his house, I left that on for better battery life as opposed to using tmobile data. I wonder if there's a handoff issue when he leaves.
If you're using wifi, try turning that off and keeping it off.
Yes.. I never have wifi enabled.. I'm talking about driving to work.. I have an hour drive.
Before I had solid data, it was edge or 4g, but regardless data 100%..
Now have I have data maybe 25% of the drive.
I've changed nothing. T-mobile has changed.
Oh this is frustrating indeed! What geographic area are you in? My friend is in chicago.
Does the data drop and reconnect, or stays dropped?
Bay area California..
Like I said, 3 weeks ago.. ZERO issues, constant connection, no drops, no problems.
Yet 1-2 weeks ago.. constant drops all the time, no data at all.. if i stream radio it will drop data completely so actually kill the connection with my radio stream.. becomes extremely obnoxious since it's very frequent.
This NEVER happened before.
It reconnects but takes oddly long.. for example, normal data reconnect from a sleep is maybe 15-20seconds.. this is more like 5-10 minutes.
I *WONDER*.... with the evo's wimax (4g) settings, there's a number of parameters that can be adjusted as far as signal quality (SNR), time outs, min signal strength required for connection, etc..
Maybe you travel through a questionable signal area, and it has a hard time re-establishing connection while in motion... On the evo, we get into that menu by ##3282# from the dialer. There's gotta be a similar menu for tmobile's 4g.
i know SGS tools allows you to switch between auto, GSM, WCDMA bands on the fly. This may help you in your problem if you want the phone to stay in 4G mode or not. the phone generally has a problem with Death-Grip users and the weak antenna.
The phone was working great week ago this started to happen i thought this had something to do with my phone being rooted but i have another friend with exact same issue and his phone is not rooted. If u put ur phone to GSM only than ur not going to have the isuue but you'll be on EDGE connection at all time.
Sent from my SGH-T959V using XDA App
Well I think the main point that's being over looked, is when i purchased the phone, i did not have this issue, at all, ever.
So well over a month or more with ZERO issues, now all of a sudden I have the issues.. I've changed nothing, i rooted and modded the phone day #1.
I am with you. My wife and I both have this phone. It had been working great and and then all of a sudden, about 2 weeks ago, we are having nothing but problems with our data connections. We live in the Seattle area.
Has anyone contacted t mobile to ask about data problems? They don't have the most reliable network.
Sent from my Dell Streak 7 using XDA Premium App
It could be a throttled down data stream. Do you unlimited Data plan?
Sent from my DROIDX using XDA Premium App
I to am having the exact same issue in downtown chicago. I have contacted Tmo and gone through all of their troubleshooting steps. They even replaced my phone last week and I still get data and cell drops. When I called back they were going to dispatch a tech to the area to determine of there was an issue with a tower, but I don't expect anything to come from it. My problem started about 3-4 weeks ago. The only thing that helped a little was to switch the wireless network from WCDMA/GSM tp GSM only. You are confined to Edge for data, but the data seems more reliable. I am wondering if their towers are reaching capacity and therefore we are seeing drops???
I don't have that issue at all. It work just like when I first got the phone...
We here in oldsmar fl had a really bad data drop last sunday that we couldnt make or receive any phone calls but data and texting was workin. I called t-mobile n they couldnt detect any outage in this area n they had me troubleshoot all of my phones (3 of them) n nothing worked after about an hour of being on the phone with them I decided to drive about two miles away n I was able to make phone calls! ...by monday everything was fixed in my area but now im seeing weird stuff on the phone signals like when I make a phone call n I hang up I see the edge icon on the phone n then about 5 secs later it goes back to the 4g icon...that didnt used to happen before...I've even seen the G icon which ive never seen before in this phone since I got it...what the hell is going on with t-mobile towers? R they slacking? or maybe doing some kinda preparations to convert to ATT signals? Just my thoughts...
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I'm having issues too and its making me sofaking mad! I don't even use a gig of data and I'm on edge for half my billing cycle ... Phone is great but I think it's the sh!t service T-Mobile gives to their customers ... at this rate you all may see me on the Nexus S 4G real soon... I've had 2 issues with T-Mobile so far in less than a month... I don't think its the phone...
Sent from my SGH-T959V using XDA App

Erratic data

I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
Same issue - different state
Mods sorry I double posted. Please take down my similar thread. Here is what I posted.
I have a Thunderbolt and really enjoy 95% of how it works - except of course the battery life. So in an effort to retain the function of the Thunderbolt and improve battery life I picked up a Droid Charge. The screen is FANTASTIC and it runs almost as fast as the Bolt.
Here comes the big BUT!! But the data connection falls off a lot and I have to do a reset to get the 3g data connection back. There are some of other smaller things but the big BUT makes the Charge unusable for me.
Anyone a quick fix to this issue?
I am surprised this issue hasn't been reported more widely.
Experience tells me that Sammy ROM fixes are sssllloooww to come along.
So unless there is something I am missing - back goes the Sammy.
Also another quick question - anyone get Skype to work?
Thanks
I am having a bunch of connection issues as well. It seems like the 3g connection is spotty and handing off from 4g to 3g is worse. To make matters worse, if I am transferring anything when the issue occurs the transfer is toast and the app needs to be killed before it behaves again.
As for Skype, the one in the marker works (the non VZ one) so far. Haven't tested voice, but VZ ver wouldn't even run.
I have had the same problem with my thunderbolt so I returned it and got the charge and haven't had as much of a data problem and the battery life is so much better than the bolt.
No data issues here. But there also isn't LTE offered in the area so I guess I wouldn't be experiencing 4g/3g swapping ever...
In fact, I'm actually experiencing much better connectivity (wifi, 3g, gps, voice) than I was on my Fascinate.
No 3G here either but still erratic
Just to clarify, 4g is not available in my primary area. My phone has a good solid lock on a good solid signal then BOOM no more data.
Given what some of the others have said - it sounds hardware related.
Probable best to just take it back.
Yup, shoddy 3G
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
I'm having the same issue. I was about to call verizon to make sure there were no outages. Places I normally have no issue maintaining 3g coverage I'm dropping down to 1X.
i had the same problem, i went to verizon and they reactivated my phone and now my phone works great with no problems. go to verizon and tell them to reactivate your phone, they may also give u a new sim card too.
Went to Verizon
Yep - went to Verizon also. Left the Charge there. We'll see where it goes but for now too many negatives. As I said earlier, I really like the Sammy screens started with the Fascinate. I just don't feel like waiting around for the slow train that Sammy/Verizon always seem to be on for fixes. Hopefully I am wrong soon but for now I am right.
modestmartin said:
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
Click to expand...
Click to collapse
It's a network and/or modem firmware issue - the Thunderbolt is plagued with the EXACT same problems.
Glitch4583 said:
I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
Click to expand...
Click to collapse
OT F.E. Warren? My Cousin was stationed there, he was a guard at the Minuteman III ICBM Silo's and Launch Facilities, are you on the base or at the Missile's? I hope the deployment goes well! OT
Back on Topic, I noticed that little D underneath the 3G today and thought "what the?" lol. It was only there for a few seconds, so I dismissed it, I'll keep a watch on it though and report back any data issues.
I'm on base thank Jebus, I work behind a desk in the Communications SQ. As for the D, I went into vzw and they say claim it's normal. Personally I think it has something to do with the bad infrastructure we have in Wyoming, causing major power drain issues on my phone.
Sent from my Droid Charge using Tapatalk
My wife's droid charge is having very bad issues with the 3g dropping and never coming back. Were in el paso, TX.
Same issue here in Orlando. 4G to 3G drops data...very annoying....wife is ready to return for iPhone4. Help please! Don't want fruit in house.
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
Glitch4583 said:
I'm on base thank Jebus, I work behind a desk in the Communications SQ.
Click to expand...
Click to collapse
Lol Right on Being out at the Missile Silo's and Launch Facilities is a lonely job, a VERY essential job of course, to keep the peace, but lonely nevertheless
How is your data doing lately, any better?
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
ShotgunSam said:
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
Click to expand...
Click to collapse
I am also having the same issue here in Portland OR since I got the Charge since 5/16. Today, I had GPS issues when I was Google navigation. It could not get a satellite lock. I tried people has suggested did not work but doing a factory reset worked. I still have the same data issues.
Glitch4583 said:
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
Click to expand...
Click to collapse
I hope so. I would really like to keep the Droid Charge.

4G LTE Data Connection "Stall"

So I have a perfectly good 4G LTE signal going, data speeds are great and all, but every once in a while it will just stop receiving data. The 4G LTE icon is still there, occasionally I see the upstream arrow flash, but the downstream arrow remains blank. A difference that I see from other people's connectivity issues is that I never once see it switch to 3G/1X when this happens.
One thing to note is that this behavior is not readily apparent until you're doing something real-time network dependent, like streaming audio/video for a considerable duration of time until it cuts you off suddenly.
Between 10 seconds to several minutes after data stops transmitting, it starts working again. Sometimes I get impatient and just toggle between CDMA only/LTE automatic to get 4G LTE working again without having to wait.
Is this a common issue among Charge owners? I noticed the reviewer at Anandtech had a near identical experience (though not always fixable without a reboot for him):
"My only complaint is that every once in a while, the LTE data session sometimes stalls briefly – sometimes for a a few seconds, other times for a few minutes. When that happens, you’ll see the uplink green arrow blink, but no orange downlink arrow. Rebooting the device fixes things."
Click to expand...
Click to collapse
After conversing a bit with him (he also reviewed the Thunderbolt/Revolution), this apparently only happens with the Charge, but he also has faith that Samsung would fix this through software (RIL) or hardware (firmware). Given Samsung's track record with smartphone updates, I'm not so sure they will.
PeterDLai said:
Given Samsung's track record with smartphone updates, I'm not so sure they will.
Click to expand...
Click to collapse
Considering a month after the phone's launch we already have a Gingerbread leak I think this device will most definitely see support from Samsung. It is a DROID branded phone after all, and Verizon is statistically the best carrier for updates, they do take special care of the "DROID" phones over every other Android handset.
4G is flakey, on both devices that offer it. I have both the Thunderbolt and Charge with me most of the time, and I see all kinds of flakiness on both. It's the network.
It is definitely the network. I had a Thunderbolt before the Charge and it was FAR worse with network connectivity falling off the face of the planet despite having full 3g/4g.
Sent from my SCH-I510 using Tapatalk
I have had the same problem. I usually wait and it comes back in about 30-45 seconds, but it is annoying. It was really bad for a couple of days but has been better the past couple.
I personally haven't had to much issue with 4g dropping out. However people need to keep in mind that LTE is new for both the mfgs & carrier. So it is going to take time to get all these bugs worked out. That said I have to give props to VZW and the mfgs tho because back when they were building out 3G originally you want to talk about issues my lord was it bad.
I have had this issue, with the 3G and the 4G, but I can't say that it's a deal breaker for me, compared to the lousy HSPA+ signal my Vibrant had. It's only ever happened to me at my house, which is right on the edge of LTE coverage, so it switches back and forth a lot. But I have to give the network the benefit of the doubt for right now, it's a brand new network and a brand new device. And the 97% of the time that things work properly, it's so far above and beyond the T-Mobile network I have no regrets about switching.
I called Verizon with the same issue last Friday. Their resolution after a couple of questions was to overnight me a new (certified like-new) Charge and SIM card - the replacement was received on Monday. I haven't had any issues since, but I also stopped seeing the issue after I made the complaint.
Regardless, replacement has been better and locks a GPS signal much quicker. Maybe it's the SIM card?
SAME CRAP HERE!!!!
Sent from my SCH-I510 using XDA App
I tested if I have this behavior using LTE only mode (dial **583 in Phone app) and indeed I do, so this furthers my belief that my issue is not due to something wrong in the hand-off between 4G/3G.
I found out the way to actually change the data modes and tested using EV-DO Rev. A instead of eHRPD (in conjunction with LTE) and also using just CDMA 1X (in conjunction with LTE, essentially disabling 3G), but my issue of dropping data exists. The 4G LTE icon is displayed the entire time when it happens, I just seem to lose connectivity (and all three of the tests in the Phone Info area fail) temporarily. For what it's worth, I'm not moving the phone around at all when this happens.
I think I would actually be more content if when the data connection stalled, my 4G LTE icon just disappeared or if it switched to 3G because then it would make more sense to me (that I may have lost connection to the 4G service and it's attempting to reconnect to either 3G or 4G), but as it stands, all I get is a constant 4G icon with intermittent dropouts. The switch to 3G/1X seems to be the more common issue among 4G smartphone owners, but my (and the reviewer at Anandtech's) issue seems to deal completely within the 4G network, and I've tried every leaked radio to no avail.
The regularity of the dropouts seems kind of random as well; I'm not sure how I can figure out the source of the issue. Does anyone know if there are some logs that I can look into to see if something is happening to my phone at the very instant that I'm having these stalls?
Of course, I'm not discounting the fact that it might completely be on the side of Verizon's network and/or my area in San Diego and has nothing to do with my phone, and I may in a minority of users that actually continuously uses the 4G enough to notice these dropouts, which on average happen once every half hour to hour or so. Sometimes I'm able to stream something for several hours without the stalls, and other times it'll happen frequently within a short time span.
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
Racer447 said:
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
Click to expand...
Click to collapse
Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
PeterDLai said:
Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
Click to expand...
Click to collapse
The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
Is there anyone who's reading this that regularly uses their 4G continuously (i.e. hours) for streaming web content (e.g. radio streams, live video streams, etc.)? If so, do you experience any occasional dropouts or is the 4G connection for you rock solid?
Racer447 said:
The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
Click to expand...
Click to collapse
hey, I have exactly the same problem!
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
fender22 said:
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
Click to expand...
Click to collapse
Tested on mine and same result.
Edit: Rebooted and it works fine been on it 20+ now, I'll be testing some more
A couple of days ago my SIM card crapped out.
Now that i have a new one my 4G signal has been more consistent and stronger than ever. I live in a fringe area and before the new SIM it would constantly switch between 4 and 3G. Now i go for hours on 4G and it even stays on 4G in places that it would always switch and stay on 3G.
Get a new SIM before getting a new phone.
Sent from my Samsung Droid Charge: Stock EE4
After reading this thread I'm considering switching to either the Thunderbolt or the Revolution, or something else when it comes out...
Anyway, I have experienced this same thing.
The only difference in my situation is that I'm trying to use my LTE internet as a dedicated connection. The setup I'm trying to do is plug my phone into my router and have the router distribute the verizon LTE internet through my apartment. My router currently has the latest version of tomato installed and I compiled my own RNDIS module (modified to work with the charge). Everything works for the first few minutes (15-20), then I notice the 4G icon "stall", then disappear, then reconnect. After the first disconnect and reconnect, the internet connection is very unstable and will disconnect every couple of minutes until I disable and re-enable the internet again... very frustrating.
In the interim, I've been using EasyTether and this works very well. I have streamed hours of 720P video and it works flawless; not one skip or reconnect.
This leads me to believe that it is either one of the following:
The kernel - I'm currently using the PBJT kernel found in the latest version of humble. I'm not sure if the stock rom will provide better stability.
The radio - I currently have the EE4 radio installed, but am very curious to know the stability of the GB radio updates (EP1f, etc.).
Any other ideas would be greatly appreciated!
Thanks!

4G lit up but no internet?

So inside my apartment I can make calls, but no internet. There's definitely some static and the person on a land line on the other end said every now and then the call wasn't clear. Literally outside my apartment I get 25Mbps 4G LTE speeds. Weird. I guess my apartment is super insulated? LOL no, it's California the walls are paper thin. What gives?
My wife's iPhone on AT&T works fine inside apparently. My EVO on Sprint works really well.
I don't know if there's any special setting or number to dial to acquire different radio towers...I don't know. But here's the most troubling of all. Why does my 4G (and sometimes 4G LTE) icon light up when I don't have internet?
It tries to connect and all but it's spotty and just fails. I literally can't use internet inside my apartment unless it's on WiFi of course...Yet my wife's iPhone on AT&T can and so can my EVO on Sprint.
I will be testing all around my neighborhood and the San Francisco area...But I keep on Sprint for not having LTE...But if I can't even use the damn phone on AT&T consistently I guess slower speed is better than no speed.
Anyone else with this issue? I'm curious since it's a new phone, new radio, etc. Is it known to have issues indoors?
this sounds similar to some of the problems others are pointing out in all those threads complaining about wi-fi. various fixes being offered. also at least one person had said htc is aware of the problem and claiming there will be a fix by the end of may. you may want to check the other threads.
Mobile data on in settings??
Sent from my HTC One X using xda premium
Yes it's on. It's just really bad inside my apartment and even on my porch (bad as in doesn't work and I have to use WiFi)...I thought maybe some sort of dead zone but again my wife gets signal with her iPhone. I hope it is something that gets fixed. If I can get this amazing 4G in my apt as well as down the block, I'll be a very happy camper.
If I can't use my phone in my apt ill be uh well I might be going back to sprint
Sent from my HTC One X using XDA
tom_m said:
Yes it's on. It's just really bad inside my apartment and even on my porch (bad as in doesn't work and I have to use WiFi)...I thought maybe some sort of dead zone but again my wife gets signal with her iPhone. I hope it is something that gets fixed. If I can get this amazing 4G in my apt as well as down the block, I'll be a very happy camper.
If I can't use my phone in my apt ill be uh well I might be going back to sprint
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
call att and see whats up. Something isnt right.
I was with sprint, good thing i left. I have used more data in 2-3 days than i did with sprint in a month. Lol
Yea I would call AT&T. I think your phone may have a bad 4G chip. I had to send a phone back for every 4G issue in the book.
I just wish AT&T LTE was 25+mbs were I live.
I'm on 4G now inside. I didn't move the phone at all. It was on WiFi and after turning it off on then off a few times the 4G picked up. I see it now as HSPA+ and sometimes it bounces to LTE. But it seems to be working...at least long enough to post this message which is an improvement...
Sent from my HTC One X using XDA
Walked around ny apt. Into the room I had no signal in before for sure... Seems ok. Bars dropped to one but now back in bed I have 3.
Also tested GPS directions today for fun and every few blocks it would lose GPS signal.
Never had such issues on Sprint and I'm not in the boonies...I'm in silicon valley of all places lol.
I don't know...how can you test for bad 4G chip? How can you test signal strength and what do I tell AT&T and what can they do for me? Or will they just say I'm unfortunately in a bad area?
Sent from my HTC One X using XDA
just a comment. i have not had your problem, but i've been following these threads wondering if the problem will eventually turn up for me. i've placed the widgets for mobile and wifi on one of my screens so i can access these easily. turning on mobile while wifi is on does not appear to overrride wifi, but turning wifi on while mobile is on appears to override mobile, as the 3g/h signal for at&t disappears. i'm doing this from home, so i don't know if it works the same way upon leaving home, but maybe... i should also add that i'm on an int'l one x using at&t prepaid.
Played with it some more. Here's how it works. When on WiFi it uses WiFi like it should and doesn't use 4G/mobile network.
The icon for 4G is lit. However, I looked under settings this time more carefully. It says disconnected underneath. If I turn off WiFi it attempts to connect to mobile network but fails. Endless loop.
I turned off everything. Turned on airplane mode. Turned off airplane mode (black box notification pops up with "preparing SIM card" and goes away). The mobile network connects now.
Right now my signal icon seems to switch back and forth from no bars with an X to 2 with 4G and LTE lit. I can't post this message when there are zero bars, so the icon I guess is now accurate. I'm not moving, I don't know why reception would be bad or off/on....can any other electronics cause well known interference?
But at least I could connect. I'm not sure if it was luck or if turning on airplane mode made it easier to reset itself.
Sent from my HTC One X using XDA
I know my speekers at home seem to cause some interference, but the phone win's so then all you hear is a crap load of buzzing.
How I would test for this is to go to a AT&T store and do a "vs" on # bars/holding bars and the DBM rating under "about phone">"status".
If they are both the same then you may need to call AT&T about this. (I hope you don't have to call them 10 times like I did with the big red.)
Tried turning off my speakers here...Still bad. I mean the speedtest won't even complete. I'm stuck on the upload, the download was .74Mbps... 185ms ping. The signal isn't consistent. It says LTE then it goes away. I'm just bouncing around between HSPA, LTE, and nothing at all. Despite the phone not moving...This thing just can't stop hunting for a network.
Under the battery use, clicking on the graph expands it and shows the "mobile network signal" and the bar is 90% or more all yellow and some gaps of nothing even. Some slivers of red.
EVERYTHING else about the phone is amazing...It's just behaving as if I was in the middle of no where or something, but I'm in a small city.
I now know why my friend is ditching AT&T for Sprint I guess...But I'm screwed there too, no LTE and ugly phone design. It's like the HTC One is just some giant tease. A mythical Unicorn. Magic dragon. I just keep chasing it, but I don't think I'm ever gonna catch it
sprint is going to have its version of the one x - the updated evo, i believe, due out this month.
but you should just take your phone back to at&t. others have done so and gotten replacements.
So does it act like this:https://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel&list=UL
If so, you likely have a bad phone.
so it's a thing? like i can just roll in and be like "i think this phone is broken..." and i'll get a new one? and it's common?
okie dokie. i'll go do it tomorrow.
my internet is kinda like that video. slow and connection is lost.
BUT i have seen it really fast on the speedtest.net app.
on a side note, i did a factory reset and since (just about an hour now) i have not yet seen the constant connect/disconnect issues that i did before.
so it's pretty slow inside my apartment but it's at least consistent. outside it was fast on the LTE. 15Mbps down on the speedtest.net app. again the connection did not drop.
so i can deal with a little slow inside... in the bathroom the densest part of my apartment it was down to 1 bar but still, the mobile network was connected and despite it taking foooooreever to download an app, the play store at least did not fail on the download.
so better, but not perfect.
trying the speed test right now, it failed. thing says 4g lte up top too...why it would fail when the thing says it has signal, i just don't know.
can a phone be broken in this manner? intermittently work? i would say then at that rate its the area. bad signal in the area. ...and if i went into the store and said i want a new phone, i feel as if though they would just say it's the area you're in and the phone is fine... but how is it bad signal when it says LTE on there? and when every other device (a phone on Sprint and my wife's iPad and iPhone on AT&T) work fine? i can't imagine it's a bad area or apt. insulation. but how can the phone be bad if it works "some" of the time?
anyway. i guess i'll go see if i can trade it in.
Mobile network turning on and disconnected with 3 bars 4G LTE
I experienced the same problem after using HTC One X for the first day. I was able to get almost 30 M download and 26 M upload in my house on May 6th but lost the connection to mobile network on May 7th at the same location. When I turn off Wi-Fi, phone tried to connect to mobile network but went into the loop of turning on,disconnect while mobile network button is on. I went through 3 AT&T tech service even got a new sim and did factory reset but the problem just won't go away. The last AT&T tech service told me it is a defected device which I really don't agree. I think it is more an issue with HTC One X working with AT&T 4G LTE. I hope HTC & AT&T can solve this problem soon.

Issues with this phone?

I've read reports on the Internet of many users having issues with the Samsung Galaxy S3 such as small cracks appearing in the casing of the phone out of no where. Another thing is the weak signal strength this phone is known for. All the reports I could find were outdated and I really want to like this phone and purchase it.
I'd like to know if anyone knows if these problems have been fixed by Samsung.
Thanks in advance!
Touchpadnoob said:
I've read reports on the Internet of many users having issues with the Samsung Galaxy S3 such as small cracks appearing in the casing of the phone out of no where. Another thing is the weak signal strength this phone is known for. All the reports I could find were outdated and I really want to like this phone and purchase it.
I'd like to know if anyone knows if these problems have been fixed by Samsung.
Thanks in advance!
Click to expand...
Click to collapse
easily the best phone ive ever owned.
no problems yet
Touchpadnoob said:
I've read reports on the Internet of many users having issues with the Samsung Galaxy S3 such as small cracks appearing in the casing of the phone out of no where. Another thing is the weak signal strength this phone is known for. All the reports I could find were outdated and I really want to like this phone and purchase it.
I'd like to know if anyone knows if these problems have been fixed by Samsung.
Thanks in advance!
Click to expand...
Click to collapse
Signal has been top notch on mine.....Just as good as my wife's Rezound. Much much better then my GNEX!
Below 40% battery the signal becomes progressively weaker, noticably so, but no issues with calls, mostly manifests itself in data.
Otherwise, though, great signal. As I sit here in the middle of a state park far from anything. I travel a lot, neighborhood of a thousand interstate miles a week, and haven't dropped a call yet.
Device rocks, and haven't noticed any physical deterioration. As a smartphone you can't do any better on the market today in terms of quality, performance or features.
Worth getting the 32 gig model and slapping a 64 gig card in it. Nothing like having nearly 100 gigs of immediately available interactive storage.
4g lte is impressively fast.
one thing to remember is somebody will always have something to gripe about no matter what. that being said the s3 is by far the most solid device i have ever owned!
I've had two different Galaxy S3's on Verizon, and both have horrible data issues. Disconnects from data, and not gaining data back until reboot, slow data speeds when I have it, and signal bars constantly going from 1 to 2 to 3 to 4 to 3 to 2 to 3 to 4 etc....
The second phone has never been rooted or modified, and the first one I tried everything I could think of. So many ROMs, modems, and flashes, and nothing worked. Other Verizon phones nearby work just fine. Just my experience though.
Thread is called issues with this phone
Let's keep other phones out of it
Thanks
Thread cleaned
FNM
kennyglass123 said:
Thread is called issues with this phone
Let's keep other phones out of it
Thanks
Thread cleaned
FNM
Click to expand...
Click to collapse
If you are referring to me then I was talking about the Galaxy S3. The OP was talking about the Galaxy S3 too.
Sent from my iPhone using Tapatalk
I only got 2 bars where I am at, but looking at my family's other phones, they are about the same in reception (razr droid) . Now my dad who lives out of state, is telling me that when he calls me, it goes straight to voice mail (i dont see any indication that he called) , so this is an issue im trying to figure out, but I have a custom rom and kernal. So hard to say what the issue is for me ( I also got a crack on the screen already from slippage the 2nd day I owned the phone, but its very minimal), happened because I didn't have a case at the time.
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
The phone otherwise is awesome, Get some good protection for it, it is a must! I carry it in my pocket,but I do feel like if someone bumps up against my thigh that it could break.
I think people are to caught up in the bars. I never look at the bars. If my phone has 4G and I don't drop calls then there is no problems with the radio. I even get 4G in fringe areas where my GNEX did not.
Also, my wife's rezound can say she has 3 bars is a fringe areas but it still takes 10 minutes to
load a webpage.
Bars are a bunch of BS. Usage is what really counts.
Signal strength is what matters. I'm actually considering I might have a bad phone since it constantly loses data or drops to 1x in my apt, where the map shows full 4G coverage and my previous phone (Sprint) never had a single issue. Tested a friends Nexus and it had slow speeds but never lost a connection, and the Nexus is said to have really poor reception.
ECrispy said:
Signal strength is what matters. I'm actually considering I might have a bad phone since it constantly loses data or drops to 1x in my apt, where the map shows full 4G coverage and my previous phone (Sprint) never had a single issue. Tested a friends Nexus and it had slow speeds but never lost a connection, and the Nexus is said to have really poor reception.
Click to expand...
Click to collapse
First question are you rooted? if not you should get an update from Verizon with a new modem. If so go to the modem link and down the newest modem and flash it via Odin. I flashed mine and it seems to help with the single problem I was having. Also when you look at the bars I was told that if your data is on the bars you see is for your data when it is off the bars you see is for your voice.
silver1882 said:
First question are you rooted? if not you should get an update from Verizon with a new modem. If so go to the modem link and down the newest modem and flash it via Odin. I flashed mine and it seems to help with the single problem I was having. Also when you look at the bars I was told that if your data is on the bars you see is for your data when it is off the bars you see is for your voice.
Click to expand...
Click to collapse
I am a bit confused by this advice going around. I am rooted, and unlocked. I checked for root access a few times before posting this, and I can still do everything I could before. I have manually received the OTA update, and don't notice a difference in my root capabilities. Are you saying something was supposed to break once I updated?

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