Phone's Settings read
Mobile Network Type- Unknown
Service State- Out of Service
Mobile Network State- Disconnected
My IMEI still shows up and I can connect to WIFI and bluetooth. The only problem is I can't get a signal, not 2G or 3G (even LTE)
This started happening out of nowhere, I tried taking out the sim, factory resetting, wiping caches, changing the APNs, restarting the phone, and I even put the sim in a new phone (It got signal).
If anyone has any ideas I'm all ears! What's the point of this amazing phone if I can't call people with it?
How long did you have the phone before this happened? Did you dial *#*#4636#*#* to check the phone info and change the network type?
I had a similar issue, but I think mine was a lot worse due to a dirty flash. I ended up having to do a fastboot recovery to restore it to factory.
Sent from my Nexus 5 using XDA Free mobile app
Raphael17 said:
Phone's Settings read
Mobile Network Type- Unknown
Service State- Out of Service
Mobile Network State- Disconnected
My IMEI still shows up and I can connect to WIFI and bluetooth. The only problem is I can't get a signal, not 2G or 3G (even LTE)
This started happening out of nowhere, I tried taking out the sim, factory resetting, wiping caches, changing the APNs, restarting the phone, and I even put the sim in a new phone (It got signal).
If anyone has any ideas I'm all ears! What's the point of this amazing phone if I can't call people with it?
Click to expand...
Click to collapse
What service are you with? I had this same exact issue a week ago with an LG G2. My Sim card would work in my Nexus 5 but wouldn't work in the G2.
After numerous factory resets I eventually called Metro PCS (my carrier) and I was told that whenever I put my Sim Card into a new phone I must always contact them and give them the new IMEI # so that the phone can work.
The Metro PCS rep claimed that they have a feature that disables the Sim from working in an unauthorized phone. I guess its to help with theft.
neXus 5
Hi, were you able to fix your issue? I am having the same exact issue and have done all troubleshooting I can do on my own but still nothing works.
If you have a method of fixing this please share.
Thanks,
iskyi said:
Hi, were you able to fix your issue? I am having the same exact issue and have done all troubleshooting I can do on my own but still nothing works.
If you have a method of fixing this please share.
Thanks,
Click to expand...
Click to collapse
I know this is really OLD!!!!
but i just had the same issue today
with a NEXUS 5 running stock marshmallo 6.0.1 with the latest patches
, and yes... is not the phone is the carrier
MetroPCS do IMEI lookup
i had another phone before the NEXUS 5
so it is no just matter of swapping the SIM card from one phone to the other
you need to call CS and you told them that your phone is not registering on the network
and that you just swapped phones
So they ask you for the IMEI of the "new" phone
and your SIM card #
you reboot your cell
and VOILA!
now the phone registers in the network
Yes, Metro do IMEI authentication
Related
Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?
Is your phone unlocked? If not, you need to unlock it.
Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.
Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium
You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob
Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.
Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
Click to expand...
Click to collapse
I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.
Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,
When I go into the settings for Mobile networks at the bottom where it says System select it says change the CDMA roaming mode. the problem is I reset the phone and it now has a ST AT&T SIM card in it. Why does it still think it is CDMA?
mobileboost said:
When I go into the settings for Mobile networks at the bottom where it says System select it says change the CDMA roaming mode. the problem is I reset the phone and it now has a ST AT&T SIM card in it. Why does it still think it is CDMA?
Click to expand...
Click to collapse
Same exact thing happened to me. When I was researching the problem I came across this thread. The phone was showing no signal and then suddenly it received a SMS message saying my phone was ready to use. I rebooted it and it's fine, full signal. To people experiencing this, I suggesting waiting for about an hour and maybe your phone will cure itself too.
Hi, any help here would be greatly appreciated. My phone says no sim card and I have no network. Now that might not seem like a major problem but my phone has somehow lost its IMEI number.It has just gone! I have not changed the software it is just a standard phone. Any ideas how I get this IMEI back because without it my phone is useless? I have done all the usual factory resets but nothing works.
galaxy doing the same
bazza1410 said:
Hi, any help here would be greatly appreciated. My phone says no sim card and I have no network. Now that might not seem like a major problem but my phone has somehow lost its IMEI number.It has just gone! I have not changed the software it is just a standard phone. Any ideas how I get this IMEI back because without it my phone is useless? I have done all the usual factory resets but nothing works.
Click to expand...
Click to collapse
My wife's samsung galaxy s gt 5380i has suddenly decided not to let her text/call. service state says out of service, mobile network state says disconnected.Her sim works in my iphone, and she has 3 bars showing of her EE signal. I've checked everything I can think of, but no joy. I cleaned the sim contacts, but apart from resetting the phone I'm stymied. My t-mobile sim didn't work in the galaxy either. When trying to call an error message says no mobile network available. I bought the phone a couple of months ago on ebay, it's immaculate and worked flawlessly until this morning. Please help, wife is not impressed...
Dear experts,
I have got a nexus 5 of a friend, which has network issue. I have flashed all factory images and almost all modems, but it still gives me emergency calls only and my imei is ok. Network state shows not connected. I am a Note 2 user and had Same issue in my Note 2 too. But it was solved by patching modem with zulumans modem patcher. I tried patching modems but there is no modem.bin in the modem folder. I tried to change the radio band using *#*#4636#*#* but it only shows US band.
Please help me. Thanks.
I am having same problem. My nexus 5 was working fine till 3 days ago when all of a sudden there was no signal. It shows my network name but says "no service". I thought it could be sim related issue and got it replaced. Still it shows the same.
I havent tried flashing modems/radio.
One funny thing is, i tried putting another sim of a different provider. It showed signal for a minute or so and then dropped (shows no service).
When I scan for network it is able to see all the available network but then it doesnt register on a network.
I'm from India and I have BSNL connection.
Tried flashing kitkat and 5.0 fatory images...nothing happened,
PLEASE SOMEONE HELP
!
Bump
One other strange thing is when i tried a sim of another network it got registered!!! but then i was not able to make calls. I tried calling the number from another phone and it said the phone was switched off. I don't understand.
1) Is it a prob with antenna? 2) or the motherboard 3) or sim (which is unlikely as it is working just fine on my new oneplus one). Please someone help...
Does it never occur to anyone to backup efs and store on a card or LT
emergency calls only (Motherboard Problem)
Emergency Calls Only, This is due to substandard nexus hardware quality, as around the world all nexus 5 phone owner face the same problem, google is silent on their fault, i will never buy nexus phone in future, or faulty upgrade destroys our phone hardware,
My nexus in block by t mobile well my iemi is I think I want to unblock it just shows no signal
Sent from my Nexus 5 using XDA-Developers mobile app
Is the imei on the blacklist?
Can't find a fix to this anywhere
I can't make any calls or connect to 4G. So far I've tried resetting network settings, triple checking my APN settings, I've even got a new sim card but still nothing.
When I make a call it says 'not registered on network'
It won't even let me automatically connect in network operators.
I've even done a full factory reset but that didn't work either
Last week the phone worked fine but now the only thing that works on it is WiFi
Anyone know how to fix?
Where is the phone from?
Not sure too be honest. I bought it on eBay about 6 months ago. It's worked perfectly fine up until now.
Don't understand how it just stopped working. I've even updated it to the latest official firmware.
go to settings --> apps---> show the system apps and go to phone app and clear data of it
go to sim toolkit then and clear the data too if there are more then 1 then do it for all and try to reboot
if that doesnt work
type *#06# and check if u see ur imei
if u dont see it ur ****d up ur efs
Thanks for your reply
It didn't work though. I cleared the data on 3 of the phone apps data & 2 of the sim toolkit.
My imei does show when doing *#06#
When I restart the phone I just get a ? symbol top right. It eventually disappears and I have 2 bars signal but I still can't make any calls, texts or have 4G though
Just to confirm it IS my phone causing the problem as my sim card works fine in my wife's s8 plus. It's not the sim tray either causing the problem as I've tried hers with the same result
Anyone?
I'm desperate for a fix
Many many thanks for all your amazing help ?????????????????
mike710_0 said:
Many many thanks for all your amazing help ?
Click to expand...
Click to collapse
I have problem with other network sim having very very low signal ? on 2 of the networks my phone is unlocked working....
Your issue resolved?
Laleka said:
I have problem with other network sim having very very low signal on 2 of the networks my phone is unlocked working....
Your issue resolved?
Click to expand...
Click to collapse
No was it ****e! I was being sarcastic ?
Check if your IMEI is not blacklisted.
Found out it is blacklisted!
Anyone recommend going here
http://imeirescue.com
mike710_0 said:
Found out it is blacklisted!
Anyone recommend going here
http://imeirescue.com
Click to expand...
Click to collapse
I am in the same situation. Blacklisted phone. Could clean my imei via an ebay service but phone still wont connect to any network. Did you find a solution ?
bilou972 said:
I am in the same situation. Blacklisted phone. Could clean my imei via an ebay service but phone still wont connect to any network. Did you find a solution ?
Click to expand...
Click to collapse
On what network was this phone previously used. The best thing to do is to contact the carrier and try to fix it with them
My understanding is IMEI blacklisted is usually when phone has been reported stolen, it's intended to render the phone unusable on any phone network.
Same
I have the same problem, is there anybody here can help me? Wipe data: done, reintall stock firmware: done, device info app installed and shows sim infomation with signal strength-141 Type lte, but, cell identity 0, lac 0, psc 0.
Wifi It's all right.