[Q] Lost all pictures and videos - Nexus 5 Q&A, Help & Troubleshooting

Hi guys, just to let you know that I've lost all my "Camera" files (in the Google Camera application (pictures and videos)). They simply disappeared (the ones before the April 30th, 2014).
I did not delete them manually or accidentally
I did not install strange apps
Storage indicate Image & Videos size of 16MBs (instead of 2GBs...)
For what it's worth, I scanned my Nexus 5 with TrustGo, and no bad app was reported
I checked and searched with ES Explorer for all files starting with IMG_* (only the 8 recent pictures were found, even with "deep" search)
I tried some recovery software, but I understand that they won't work because there is no SD card.
My Nexus 5 is not rooted, so I can't use DiskDigger or similar software, and rooting removes all files, right?
Am I definitely screwed or do you see something I missed? Or something I could try?
Thanks for reading!

If you plug into the computer can you find them via windows explorer? There is an internal SD card

Thanks for your suggestion. I tried that too and browsed through the folders (DCIM, media, ...) and nothing.

Nothing you can do then.
Some backup advice here:
[info] Storage: Nexus 5 Data (info / loss / recovery / prevention)
http://forum.xda-developers.com/showthread.php?t=2534010
Sent from my Nexus 5 using Tapatalk

Thanks rootSU for the useful links. I read your post, then I found http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705
One of the requirements is: "A rooted Android phone, (try to root with a non-destructive method as this appears to protect those who must root from wiping the device data a second time)".
Do you know any method to root the Nexus 5 with a non-destructive method? So I could copy the internal memory with adb, and so on.
Edit: by http://forum.xda-developers.com/google-nexus-5/help/root-nexus-5-wiping-data-t2650226 we can say that there really is nothing to do. Thanks guys for giving me the info quickly. I can now move back to my work, and try to forgive whatever caused that (probably a faulty app, or an app update). I don't want to sync with cloud, but I'll definitely try to sync with iPhoto from now on. This will serve as a lesson!

You can use foldersync to sync to a computer as long as its on.
Sent from my Nexus 5 using Tapatalk

Related

Large file transfer to SD card failing

I'm trying to transfer my pictures and videos from my Nexus 4. There is about 8GB. I first transferred them to my laptop and then plugged in the Nexus 5 to transfer them to the new phone.
The phones android.process.media keeps crashing 1/4 of the way through the transfer. Even when I limit it to 100 pics at a time there is still some crashing somewhere. I just can't get a big batch of pics/vids to transfer.
Any idea why?
I get that too. Someone else reported it too. Not sure how to fix it right now though.
Sent from the jaws of my Hammerhead!
I transferred what I needed with NFC, if they're still on your N4 you could try that.
Sent from my Nexus 5 using XDA Premium 4 mobile app
off topic but man you really have been a diehard Google phone user since day one. Props to you.
but on topic: try what this guy did
http://androidforums.com/g1-support...ia-crash-continual-rebooting.html#post2392424
He cleared out cache and data on Media Storage.
USB port damaged..? Can you try another PC? when it's the same the phone has a problem.. Last try could be factory reset..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
In a pinch, you could try sending an entire folder via adb push. If you don't have ADB set up and working yet, there are guides available. I realize the average end-user shouldn't have to do this but it's worth a mention.
For example:
adb push ./bigassphotofolder /sdcard/bigassphotofolder
And then wait... quite a while... until it finishes.
An alternate "cloud solution" if you don't need them all stored locally is to put them in Google+ Photos.
Use Airdroid and wifi instead. Excellent app.
sh0td0wn said:
off topic but man you really have been a diehard Google phone user since day one. Props to you.
but on topic: try what this guy did
http://androidforums.com/g1-support...ia-crash-continual-rebooting.html#post2392424
He cleared out cache and data on Media Storage.
Click to expand...
Click to collapse
Haha thanks man. I've also had other phones too like the HTC Sensation (not worth mentioning, I hated that thing).
cmstlist said:
In a pinch, you could try sending an entire folder via adb push. If you don't have ADB set up and working yet, there are guides available. I realize the average end-user shouldn't have to do this but it's worth a mention.
For example:
adb push ./bigassphotofolder /sdcard/bigassphotofolder
And then wait... quite a while... until it finishes.
An alternate "cloud solution" if you don't need them all stored locally is to put them in Google+ Photos.
Click to expand...
Click to collapse
Thanks man, I forgot about that. WIll try it now.
cmstlist - adb push speeds are terribly slow
mortal300 said:
cmstlist - adb push speeds are terribly slow
Click to expand...
Click to collapse
That's a disadvantage yes. Also if you are using a desktop computer with multiple USB ports, make sure you are connected directly to a rear port and not to a hub or a front port. That can make a real speed difference.
Hello
I'm having the same problem trying to transfer files from my Nexus 4 to my Nexus 5.
I'm using adb push and while some folders would transfer without problems, others would simply get stuck halfway. No error message or anything. It's just stops and I have to Ctrl+C and retry and the whole operation.
It's frustrating yesterday I've spent the whole day with this and I still could finish copying the files, so I'm still on my old phone.
Is there anything reliable like adb push but with resume support, or at least that skips existing files?
Thanks.
Sent from my Nexus 4 using Tapatalk
dliuzzi said:
Hello
I'm having the same problem trying to transfer files from my Nexus 4 to my Nexus 5.
I'm using adb push and while some folders would transfer without problems, others would simply get stuck halfway. No error message or anything. It's just stops and I have to Ctrl+C and retry and the whole operation.
It's frustrating yesterday I've spent the whole day with this and I still could finish copying the files, so I'm still on my old phone.
Is there anything reliable like adb push but with resume support, or at least that skips existing files?
Thanks.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I always use an FTP server, but Airdroid works.
I use "ES Explorer" - Tools - Remote manager
Aerowinder said:
I always use an FTP server, but Airdroid works.
Click to expand...
Click to collapse
Thanks. I ended up using SSHDroidPro. Paired with WinSCP I was able to transfer everything over, and finally I'm using my new phone. Up until now I was under the impression that a USB cable was faster than Wi-Fi, and that adb was the most robust way of moving files. I guess I was wrong on both fronts. Oh well, I learned something new
Cheers.
The easiest way to prevent the FCs is to do as follows:
1. When copying audio/video etc, select 'Camera (PTP)' as the connection from the statusbar dropdown.
2. When copying music, select 'Media device (MTP)'
No more FCs.
I just got my nexus last night and I did the same thing as op and was getting the same error. Will try some other things when I get home tonight.
Sent from my Nexus 5 using xda app-developers app
I have the same issue on my Nexus 5 and glad it's not just me. I never had anything like this happen on my Note 2 so it was really weird seeing it happen.
I had to resort to using Airdroid, which is highly annoying because anything over 100 files takes forever to load into the web interface and even has Chrome thinking the tab has crashed when it hasn't. I had to load files 100 at a time onto my Nexus 5.
I hope Google can fix this. Does anyone know if a bug report was filed? Is Google aware of this issue?
Hmm I have around 2500 pictures and 1k songs to transfer...I think I might wait for a better solution
Sent from my Nexus 5 using xda app-developers app
I have almost 2000 wallpapers that I use with a rotation app. Air droid worked for transferring them all as I was having the same issue.
Sent from the jaws of my Hammerhead!
On a related note, I have noticed with past transfers that adb pull does not preserve created/modified date flags, while adb push does. In particular it does this with photos which then confuses the gallery. So often I have had to use Windows copy to dump files without losing the date stamp, and adb push to put everything back en masse.
(Sigh, I do miss the days when this entire process consisted of moving a microSD to the new phone)

[Q] Question about MTP in "new" Android phones

Hi! I've always had this question and ignored it so far (looking for alternatives). Maybe there is some solution or workaround... I haven't found any convincing one yet...
I have an Xperia Z now. Before I had a Nexus 4 and before that a Motorola Atrix.
In my Motorola Atrix and previous Android devices I could access my data on the phone normally from Windows. SD and internal memory. They look like a pen drive or a common disk... Since I have the Nexus, the way of accessing the device changed. It's more like a "multimedia" purpose and not so free, I would say. In my Xperia it's like that also...
The problem is when I'm accessing certain files that a "mean" (?) user would not want to access (maybe Whatsapp database files, some zips, backup files, etc). It's like they are "cached" and the version I can "see" is much older, so I had some trouble once restoring not the very last Whatsapp databases. From the phone, much more (and newer files) are there, but from Windows I can only access some of them (and pictures, videos, etc with no problem)... Is there any way of being able to see everything as in the older phones without using an SD card? Or at least be sure that what I'm seeing and copying is the last or full version of what I'm trying to copy?
I'm transferring them through WiFi as a "solution".
Thank you in advance!
Yeah so to the best of my knowledge on the newer devices there is no way to use anything other than mtp through a cord transfer because of a difference in the partition layouts. I have a nexus 4 and am used to the USB mass storage mode that is also not present on the nexus 4, so I am stuck with MTP and WiFi transfer like you.
Sent from my Nexus 4 using XDA Free mobile app
you could try software data cable
jpl90 said:
Hi! I've always had this question and ignored it so far (looking for alternatives). Maybe there is some solution or workaround... I haven't found any convincing one yet...
I have an Xperia Z now. Before I had a Nexus 4 and before that a Motorola Atrix.
In my Motorola Atrix and previous Android devices I could access my data on the phone normally from Windows. SD and internal memory. They look like a pen drive or a common disk... Since I have the Nexus, the way of accessing the device changed. It's more like a "multimedia" purpose and not so free, I would say. In my Xperia it's like that also...
The problem is when I'm accessing certain files that a "mean" (?) user would not want to access (maybe Whatsapp database files, some zips, backup files, etc). It's like they are "cached" and the version I can "see" is much older, so I had some trouble once restoring not the very last Whatsapp databases. From the phone, much more (and newer files) are there, but from Windows I can only access some of them (and pictures, videos, etc with no problem)... Is there any way of being able to see everything as in the older phones without using an SD card? Or at least be sure that what I'm seeing and copying is the last or full version of what I'm trying to copy?
I'm transferring them through WiFi as a "solution".
Thank you in advance!
Click to expand...
Click to collapse
have u tried this one?
http://forum.xda-developers.com/showthread.php?t=2297888
i use it every time i need to mount the sdcard on a pc or a device that needs to read the sdcard and mtp dont work.
its very useful but it needs root. try it out
---------- Post added at 11:15 PM ---------- Previous post was at 11:10 PM ----------
rivenroth740 said:
have u tried this one?
http://forum.xda-developers.com/showthread.php?t=2297888
i use it every time i need to mount the sdcard on a pc or a device that needs to read the sdcard and mtp dont work.
its very useful but it needs root. try it out
Click to expand...
Click to collapse
ahh.. i forgot to say that to mount ext3/4 on windows u can use some 3rd party apps like ext2explore http://www.howtogeek.com/112888/3-ways-to-access-your-linux-partitions-from-windows/

Lost all my files-Deleted Storage/Emulated. Help?

Hi,
This is my first post on the XDA forum so please forgive me if I make any mistakes, or post this thread under the wrong category.
To keep it simple: I was deleting/transferring some files from my phone (Nexus 5) to pc, and I came across this folder called storage, I'm not great when it comes to phones and I deleted it thinking I'm clearing up some much needed space.
A second later, all my pictures, files, downloads, whatsapp media, everything was gone. I had some essential files on it too, like my lecture recordings, which I desperately need.
I have no idea what to do now, I've tried using data recovery programs through windows but none of them can detect my phone.
What can I do?
Any help would be very very much appreciated.
Thanks a lot in advance.
Note: My phone is not rooted.
Sorry to say, but you're pretty much sol. Idk any way to get the files back if you deleted the whole directory.
Sent from my Nexus 5 using XDA Free mobile app
If you have a custom recovery, you may find with adb the data still exists in /data/media/0
I say *may* because I don't know for sure but I'm guessing you simply deleted a link to the actual data.
Sent from my Nexus 5 using Tapatalk

Please Help!! I Deleted my Photos

So I selected photo to delete and it somehow selected albums. So now Almost all my important pictures and videos are gone. I downloaded several apps and got back a good bit of pictures but I did not recover any videos. I read several pages about rooting the phone to actually get all the stuff back. Is this something that needs done? Also doesn't rooting wipe your phone so would that get rid of the deleted items? I am so devastated those pictures were my life and like an idiot I didn't back them up. Any ideas on how I can recover them?
Any ideas? I read an article saying you can root the phone and still recover deleted items but want to see what you guys think.
Sent from my SM-G935V using Tapatalk
If your files were stored internal there's a big chance that the rest might've got overwritten by other applications. On SD-Card you might be able to get more back but if you worked with it (meaning storing other files or probably even editing), it will most likely overwrite them.
Since every phone behaves different I can't say what you should use. I can only say what I read the most people suggesting.
They talk about the program recuva, which runs on your computer. After connecting your phone to your pc, they say you should run a 'deep scan'.
I never used it myself so I can't say if it works. You'd have to search how to use it.
(Program Link: Piriform - Recouva)
Rooting might also help in your favor, because those apps have more access to the storage and can perform actions normal apps can't do in there rather limited workspace.
But rooting also means writting/modifying data on your phone which could use the space where the remainings of your files are stored (deppends if they are internal or external/sd-card).
But from my expirence on pc, chances are very slim that you get all of your files back. I accidentally formatted my hard disk and after force stopping the process I only could restore about ~30% of my files (and most of them were corrupted).
You see formating or deleting doesn't actually delets stuff.
You could see all your stored files as a book and the index is that what you can see in your file manager. When you delete something it doesn't touches the file at first, it only deletes the entry in the index that a file was at that point in your storage and tells the system that place is free to use again. So apps will begin using that free space. After that it becomes almost imposible to get the file back.

Can non Rooted Pixel 2 XL use ADB to dump image of drive for picture recovery? help

I am willing to go through setting up ADB on my PC if I can then dump the phones internal storage. Does anyone know if I can do that with a Verizon Pixel XL 2 that is NOT rooted? My understanding is I am unable to root a verizon Pixel 2 XL.
We are pregnant due to IVF and I have ultrasound and other important pictures on my phone. This morning I had been in my "camera" folder within the stock photo app and it was responding very slowly. I had not restarted in sometime so I exited the app and went back to my main screen. I then used the power button and selected restart on my phone.
Upon restart I have no "Camera" folder at all within the app. Internal storage went from ~2GB to over 23GB. I checked trash and while there are pictures I had recently deleted within the trash folder the Camera folder or its contents were not in that folder. I checked Archives as well as I checked photos.google.com I had previously not used the google cloud backup so didn't expect them to be there and they were not, lesson learned.
I downloaded disk digger and was able to pull thumbnails of a lot of these pictures, which makes me believe if I could create an image of the internal memory I may be able to use photorec or similar to find the pictures.
I am not versed in this area, but am willing to learn and read etc to attempt to recover these pictures.
We went through a lot to get to the 4.5 month pregnancy mark and I have no idea why the entire folder was deleted, I presume my restart must have caused that file to be deleted somehow. I have had my phone off for most of the day while at work to eliminate the overwriting of data in my attempt to preserve as much prior data as possible.
Any and all help is appreciated. At this point I am thinking I can dump an image of my internal memory and then use photorec to get to it, but since this is a verizon variant I am reading I am unable to root, so I am hoping I can still somehow dump an image to try to recover these photos.
Does anyone know if I can do that with ADB or similar program and then use photorec on the image?
Very sorry to hear that as those are truly irreplaceable pictures.
ADB will do nothing for the type of work you want to do. It has no capability to dump anything, only execute commands on the Android OS from a connected debugger. Attempting to recover deleted/missing items requires low level access to the storage hardware and is even more difficult on flash storage than it is on magnetic storage. What you're talking about would likely require physically removing the flash storage and accessing it with specialized hardware.

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