[Q] I717 Audio Jack Problems - General Questions and Answers

A couple of days ago, when i would plug my headsets into my phone, my audio would still play out my speakers. Now the only way to play music through my headsets is to restart my phone, but when someone calls, i can't use my headsets anymore. I'm running jellybean 4.1. I already replaced my audio jack & it's still not working; has anyone else had this issue & if so did you ever fix it?

sydmuff43 said:
A couple of days ago, when i would plug my headsets into my phone, my audio would still play out my speakers. Now the only way to play music through my headsets is to restart my phone, but when someone calls, i can't use my headsets anymore. I'm running jellybean 4.1. I already replaced my audio jack & it's still not working; has anyone else had this issue & if so did you ever fix it?
Click to expand...
Click to collapse
If you're running a custom rom, you could try to reflash it again (doing a backup trhough TB, in example, to conserve your apps). It seems some software issue and, sometime, when you're using a crom for long time, these kind of problems can appear.

jayzied said:
If you're running a custom rom, you could try to reflash it again (doing a backup trhough TB, in example, to conserve your apps). It seems some software issue and, sometime, when you're using a crom for long time, these kind of problems can appear.
Click to expand...
Click to collapse
i'm running stock. i even tried a custom rom & it did the same thing. i'm completely confused

I'm sorry, I didn't notice you answered. Mmm... This is something quite weird. It could be that some of the phone's system files have been corrupted... or any other hardware issue. Do you have it in guarantee yet? You could try to call the customer service and explain what's happening.
I wouldn't know what to say, I'm sorry.
M1S - Patatalk

sydmuff43 said:
A couple of days ago, when i would plug my headsets into my phone, my audio would still play out my speakers. Now the only way to play music through my headsets is to restart my phone, but when someone calls, i can't use my headsets anymore. I'm running jellybean 4.1. I already replaced my audio jack & it's still not working; has anyone else had this issue & if so did you ever fix it?
Click to expand...
Click to collapse
i have same issue with my XJ too

jayzied said:
I'm sorry, I didn't notice you answered. Mmm... This is something quite weird. It could be that some of the phone's system files have been corrupted... or any other hardware issue. Do you have it in guarantee yet? You could try to call the customer service and explain what's happening.
I wouldn't know what to say, I'm sorry.
M1S - Patatalk
Click to expand...
Click to collapse
It's okay, I appreciate your help.

Lebox said:
i have same issue with my XJ too
Click to expand...
Click to collapse
I've tried EVERYTHING. Please let me know if you ever fix it

my friend ask me to try "factory data reset"....whala and it works.

What a good idea! I'm always thinking in flash devices or install roms to fix problems, forgeting the other options included in the phone by stock. Just try it, you'll have to do a backup of your apps before (not of the system, obviously) and restore it once you've done it.
If you want to see which one could have done this issue, you could restore them one by one.
M1S - Patatalk

Lebox said:
my friend ask me to try "factory data reset"....whala and it works.
Click to expand...
Click to collapse
I did that multiple times, & the icon still stays, can i ask how you did yours?

jayzied said:
What a good idea! I'm always thinking in flash devices or install roms to fix problems, forgeting the other options included in the phone by stock. Just try it, you'll have to do a backup of your apps before (not of the system, obviously) and restore it once you've done it.
If you want to see which one could have done this issue, you could restore them one by one.
M1S - Patatalk
Click to expand...
Click to collapse
i've basically been doing that all day, even when i take the earphone piece out, it still thinks it's there. i honestly don't know what else to do

or try this,
go to setting>>App>>all
and find music player you installed,like mine is walkman,scroll down and find "clear data" and press it. may be that'll help.

Or try with another music app, and have a look if it makes the same issue than now.
M1S - Patatalk

I've done everything, I think it's a hardware problem, but i don't know exactly what to do about that. I don't have warranty:crying:

Related

HELP!!!!!

Until about 3 days ago the sound on my phone worked perfectly, I have installed dutty's rom for about 1 month ago. On friday or something the sound simply dissapaired from the phone, and now I am only able to hear sounds through headphones/earplugs.
I have discovered that if i press the wheel on the side inwards, the sound returns as long as I am holding my finger there. What is causing this, and how can i possibly fix it?
I can't anylonger hear when the phone is ringing or anytthing
What radio are you using? Try updating your radio and reading the wiki.
http://wiki.xda-developers.com/index.php?pagename=DuttySeriesKaiser
Problem: I have no sound.
Solution: You need to install a Windows Mobile 6.1 radio.
Click to expand...
Click to collapse
List of Kaiser radios:
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Radio
From what I get he didn't flash anything new or change anything? I would try a hard reset and see if that fixes it if not flash a new ROM and Radio that is known to work and if that doesn't work trade it for a refurb from your provider.
I just tried both hard-reset and installing a new rom. It is not working as I have seen yet. I don't think its a hardware error because i have never lost the phone on ground yet, and it has never been in contact with water. I have also tried to reset the software, but nothing helps
I also can't remember installing a software or making any changes other then gps fix previously before the problems started occuring. Might it be possible that somehow a change or something somewhere have made my phone uncompitable with the current radios?
As I said previously, I get trough the headphone. the odd thing is that i get the sound on the phone back if i press the scrollwheel inward a bit hard. I think there is a registry error or something somewhere.
Though this is very annoying because I can't hear when the phone is ringing. The phone is too big to be in my pocket, and then i need to keep it in my jacket.
I would be grateful if anyone could provide a solution to this-
though i have read through the wiki, and I find it strange that a rom and radio that previously were working, suddenly stops working.
amik5 said:
though i have read through the wiki, and I find it strange that a rom and radio that previously were working, suddenly stops working.
Click to expand...
Click to collapse
I fully agree. I have the same problem with all Dutty's ROM. Once I pair the bluetooth device the first time and have it connected, from then on the sound goes to bluetooth headset. Thus, I miss calls if I am not wearing my bluetooth headset 24/7.
When the bluetooth headset is disconnected, still there is no sound from the phone. Again, I miss calls.
The Radio which I use with Dutty's ROM is alway included in the ROM.
Maybe, some registry settings?
KOR!
But the strange thing here is that the sound worked perfectly until some days ago, but maybe i should try to just reset the whole phone back to its original setting, and then reinstall everything?
I think its just annoying that something like this occurs when the phone is working perfectly.
Though i don't need to wear headsets when i am talking in the phone; the inbound speakers are working as they are supposed to
Ok, i have tried every radio possible now, and none of them works
amik5 said:
Ok, i have tried every radio possible now, and none of them works
Click to expand...
Click to collapse
Try to install a different ROM which has built in Radio with the ROM. Such as this:
http://forum.xda-developers.com/showthread.php?t=381837
Hope this is helpful.
KOR!
flash it to original radio and rom, if it still does not work i think it's time to get that replaced. you may have to warranty it.
How do I do that? If there is any help, I have 2 other htc kaisers at home if there is possible to retrieve anything from them
amik5 said:
How do I do that? If there is any help, I have 2 other htc kaisers at home if there is possible to retrieve anything from them
Click to expand...
Click to collapse
Just flash some other ROM and see what happens. Either flash the ROM from the link I have given or flash the original ROM.
Spend half an hour and you will know if it is software or hardware problem.
The easy way is to download the ROM from the link given above and let us know the results!
KOR!
Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...
amik5 said:
Until about 3 days ago the sound on my phone worked perfectly, I have installed dutty's rom for about 1 month ago. On friday or something the sound simply dissapaired from the phone, and now I am only able to hear sounds through headphones/earplugs.
I have discovered that if i press the wheel on the side inwards, the sound returns as long as I am holding my finger there. What is causing this, and how can i possibly fix it?
Click to expand...
Click to collapse
You should have made this post in the thread of the ROM you're using!
You don't have a signature so we don't know what the @#$% you have on your phone.
It's not like Dutty only has 1 ROM out.
There's several individuals who go thru Dutty's threads & help individuals like yourself.
So, if you post there....you will get the help you need.
Moderators.....please close this useless thread !
Leechoonhwee said:
Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...
Click to expand...
Click to collapse
Has anyone tried reinstalling the BT then.
Leechoonhwee said:
Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...
Click to expand...
Click to collapse
Just tried Dutty's April 1 (no April fool) ROM and it doesn't have the above problem. Here is the link for it:
http://forum.xda-developers.com/showthread.php?t=380991
KOR!
In the future, please reply to an existing thread when reporting problems. Please do not create new threads.
If you're not sure why this thread was closed, see the forum rules or watch this video.
Resetting the Rom
I have a phone where the hardware is malfunctioning, and i want to send the phone back for repair. The only problem is reinstalling the previous OS.
I had originally a norwegian OS (1.56.409.8711). I do have acess to another kaiser with the OS i want, so is there anyway to retrieve it from the phone?

[Q] Bluetooth Issue - All Jellybean ROMs - All Kernels

Can someone please help me with this. I really want to update to Jellybean but I have the most annoying bluetooth issue on every ROM I have tried.
I have tried all JB ROMs and standard Kernel and the Sultan Kernel. I have asked in a couple of the ROM threads but got no reply.
The issue is when I connect to my car it takes 5 seconds for the sound to transfer from the phone internal speaker to the bluetooth in my car.
Use my phone for work and can't wait 5 seconds in the car when I receive a call before I can hear the other end of the conversation.
It worked perfectly on my old ICS ROM.
Anyone encounter this or know how to fix it?
Thanks a million for help!
turn your phone s-off if u ain't.
:-??
------------------------------------------------
PRESS THE PRETTY "THANKS" BUTTON IF I HELPED
Sent from a shaked up HTC Sensation XE using xda premium
lassykk said:
Can someone please help me with this. I really want to update to Jellybean but I have the most annoying bluetooth issue on every ROM I have tried.
I have tried all JB ROMs and standard Kernel and the Sultan Kernel. I have asked in a couple of the ROM threads but got no reply.
The issue is when I connect to my car it takes 5 seconds for the sound to transfer from the phone internal speaker to the bluetooth in my car.
Use my phone for work and can't wait 5 seconds in the car when I receive a call before I can hear the other end of the conversation.
It worked perfectly on my old ICS ROM.
Anyone encounter this or know how to fix it?
Thanks a million for help!
Click to expand...
Click to collapse
It could be a device incompatibility with the blue tooth receiver.
There are a few devices that just don't work right with the JB roms even though bluetooth does work. For instance on both Bruce's ROM and the offical CM10 rom, I don't have this problem. So it CAN work. But like I said there ar enumerous people who have had issues that turned out to be some kind of issue with the device not communicating well with JB.
It could still be an issue with your phone though. Do you have any apps that might interfere with bluetooh like an automatic volume up app when blueooth connects or something like that? If so, delete all that stuff. See if the results improve.
Do you have another bluetooth device you can test it with? At lest we could narrow down if it's a reciver issue or a ROM issue.
Also try doing a fresh install after a full wipe. Then just boot it up and try it. Don't install anything else. Just see if you have the problem on a completely clean install. If you don't, you might have an app interference issue.
Skipjacks said:
It could be a device incompatibility with the blue tooth receiver.
There are a few devices that just don't work right with the JB roms even though bluetooth does work. For instance on both Bruce's ROM and the offical CM10 rom, I don't have this problem. So it CAN work. But like I said there ar enumerous people who have had issues that turned out to be some kind of issue with the device not communicating well with JB.
It could still be an issue with your phone though. Do you have any apps that might interfere with bluetooh like an automatic volume up app when blueooth connects or something like that? If so, delete all that stuff. See if the results improve.
Do you have another bluetooth device you can test it with? At lest we could narrow down if it's a reciver issue or a ROM issue.
Also try doing a fresh install after a full wipe. Then just boot it up and try it. Don't install anything else. Just see if you have the problem on a completely clean install. If you don't, you might have an app interference issue.
Click to expand...
Click to collapse
Hi thanks for replying.
I will try Bruce's ROM but the official CM10 ROM didn't work for me.
I don't have any apps that could be interfering as all I have done whilst testing this problem is do a full wipe, install the JB ROM and go and check the bluetooth.
I will check tonight if the issue exists on another bluetooth device and report back any problems.
Cheers
AW: [Q] Bluetooth Issue - All Jellybean ROMs - All Kernels
Delete please

[Q] Bluetooth handsfree problem

I have a Sony bluetooth head unit in my car which supports handfree and audio streaming profiles. I can play my music through the head unit just fine via bluetooth. I can also make and receive calls without problem when I am listening to the radio (ie when I am not listening to my own music). However, when I am playing my own tunes and I either make or receive a call, the head unit indicates I am on a call, it mutes the music but I just get silence through the speakers.
I used to have a Galaxy S Advance and it all worked just fine without too much configuration on the phone or head unit; basically just pair them up, make sure the right boxes are ticked in the bluetooth options and thats it.
Any idea what the problem could be? I've tried an upgrade to 4.2.2 but it didn't help...
Hi,
I have a similar problem. I can pair my s2 plus with cm11 from this thread to my car kit (Parrot MKi 9200). Playing music via phone on the car speakers works fine but when I place a call the receiving phone just gets loud static (and my voice very very silent).
I wanted to ask the developer of the cm11 I am using if he sees a way to exchange the bluetooth module (or what androis equivalent is) to the one of e.g. Android 4.1.2 because I know that one works perfectly. I am posting here because I havent reached 10 posts yet.
Of course I am open to other workarounds and ideas.
Thanks,
Kiesel
Bluetooth
Same issue here,
everything (music etc.) is okay, but the phone connection.
I'm connecting to my Ford Sync.
I can connect, but then the quality of the voice is very very bad, I can hardly understand anything...
I thing there's a configuration file in the etc/ folder, maybe that need some upgrade?!?
Hope someone can help, because I really like to keep CM11 on my phone...
Dan
This is a known problem wich has been asked 100 times before
Sent from my GT-I9105P using xda app-developers app
safariking said:
This is a known problem wich has been asked 100 times before
Sent from my GT-I9105P using xda app-developers app
Click to expand...
Click to collapse
How is this message supposed to be of any help? Of course we know that. We have seen a lot of threads. I have read the whole bug report including all the comments on googlegroups, I have browsed dozens of websites and googled my ass of. What I didnt find was an explanation (at this point I dont expect to find a fast solution anymore). After reading the googlegroups bug call I thought it was a problem with the bluetooth stack that apparently is being redeveloped by google. But here cooldevelopment said it isnt a google problem.
I fully understand that it must be annoying for you to see this question a million times but please understand, that it is also annoying (and unsatisfactory) to not know whats going on.
DeKiesel said:
How is this message supposed to be of any help? Of course we know that. We have seen a lot of threads. I have read the whole bug report including all the comments on googlegroups, I have browsed dozens of websites and googled my ass of. What I didnt find was an explanation (at this point I dont expect to find a fast solution anymore). After reading the googlegroups bug call I thought it was a problem with the bluetooth stack that apparently is being redeveloped by google. But here cooldevelopment said it isnt a google problem.
I fully understand that it must be annoying for you to see this question a million times but please understand, that it is also annoying (and unsatisfactory) to not know whats going on.
Click to expand...
Click to collapse
I know what you mean but i think the best method now is to wait until cooldev find a solution to this
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
kidmanis said:
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
Click to expand...
Click to collapse
Hmm, interesting. I will try this out as well. Might probably be a week though, I am leaving for holidays tonight and cant risk making my phone unusable. Maybe somebody else is willing to give it a try?
kidmanis said:
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
Click to expand...
Click to collapse
Thanks now i know where to search the problem.
Hi,
here is a logcat of a bluetooth connection during a call on stock rom/stock kernel.
What I did:
-start logcat
-start bluetooth
-chose a contact
-call contact-
-talk for a minute
-hang up
-stop logcat
I then wanted to flash the mosh kernel and do the same again but the last time I checked there wasnt this huge plethora of different kernels to choose from. Very impressive work!
Could you tell me which one you would like me to flash and I would then redo everything?
Hi,
I tried installing mosh kernel 1.8 and 1.85 (for stock, init.d enabled) on sazy rom but it didnt boot. It stayed at the very first screen you get when you turn the phone on. I then installed your cm11 build8, connected via bluetooth to my car and had someone call me.
Attached is the logcat.
Do I need the samsung stock rom for mosh kernel? I thought sazy rom was a stock rom?

Mic not working during call

I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...

Microphone not working...

My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
You could try enabling the "Disable USB audio routing" in developer options and see if that works for you. It did work for me
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A couple of days ago one of the CEs here pointed out to me that I needed to enable the setting for wired headphones in Google Settings > Search, Assistant & Voice > Voice > Hands Free and toggle on the ‘wired headset’ setting,
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Change your launcher, for example, on nova launcher, disallow permission to microphone for google app and never let him this permission, do not use google assistant.
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LaTerminator said:
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
Click to expand...
Click to collapse
Maybe is a kernel error..but definitely is not a hardware problem. maybe try changing kernels. o downgrading to 7.
since none of the above tricks worked in my case, i booted TWRP to clean the caches. Didn't bring any good result. So i flashed ElementalX Kernel and now i got some kind of a better result, even if it's still weird. Everything works now except incoming calls. I can actively call other persons, use whatsapp or facebook audio calls and all is good. Only if i receive calls, still mic is muted.
I will try everything from above, and hopefully something will actually work and get my Pixel back in life. I will get you updated guys.
Thanks for the support.
toxic_garden said:
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
Click to expand...
Click to collapse
None of those helped so far, i'll try flashing some kernel then...
I discovered that when i try to record with my camera video, it says "Can't record audio. Another app is using the mic." Also when i try to record audio message on Messenger app, as soon as i click on microphone icon it says some error.
Update, my sound and video won't record, both on Youtube or Instagram or any kind of video audio playback.
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
LaTerminator said:
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
Click to expand...
Click to collapse
have you tried chaging vendor image, or getting a vendor image from a working pixel?
I installed lineageos 16 without gapps and is working good for hours until installed gapps.
ericksidaroth said:
have you tried chaging vendor image, or getting a vendor image from a working pixel?
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how do i change vendor image actually??

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