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Hardware Keyboard quits sometimes. Help Touch Pro device

Need to know if anyone here with a Touch Pro device ever had the hardware keyboard just stop working. I cannot time when it will happen it varies. I can slide out the keyboard to respond to a message the backlight is on the all of a sudden after a little tyoing the light goes off and no key I press shows up. All of the screen keyboards work no issues. I have to do a soft reset to get it back. Today before it locked one of the keys I pressed was still in memory and I had rrrrrrrrrrrrrrrrrr all over the screen. I had to take the pen and cancel the message but the keyboard was not working anymore.
I called Verizon they had me change my backlight setting thinking it was that but of course it did not. Now they are saying a device replacement...guess I should have gotten the insurance.
Is there any advice someone can offer me on this problem?

I've had this happen to me one or two times, and the times that I've had the problem I've fixed it but soft resetting. I've just brushed it off as one of the quirks, and I haven't worried about it since it hasn't happened in a while. If it continues to occur I guess I would see what you're carrier can do for you

Mine did that a mutliple of times. Same exact scenario. Since I upgraded to energyrom, hasnt done it once. If I had to take a guess, some glitch in the preloaded rom?

[Q] Display / Timeout Problem

Hi there,
I'm having an issue with the my XT720 and hopefully someone can help, or has at least seen something similar. When the phone goes unused for a minute and the screen times out, I can not get it to come back on as expected. If I press the power button, the lights under the four buttons power on, but the screen stays off, and both the screen and buttons don't respond to being touched (ie no noise, no feedback, nothing). If I hold the power button down, it will not stop or start, and I have to do a battery pull (the phone has not been rooted). If I press the power button to lock the phone manually, it can come back to life, but not after a timeout.
This started happening when I replaced the sd card that was included with a new one. I've had occasional issues where it will decide that I don't have an sd card inserted (also fixed by a few battery pulls), so I figured time to get a new / faster sd card. The new one has worked fine in my PC to store data, but once I put it in the phone, this happens.
If I switch back to the old sd card, the screen problem goes away. I've tried formatting the sd card from the phone (as well as from my pc), and it doesn't help.
Any ideas or input is appreciated.
Thanks,
Brandon

I had a similar unpredictable problem. I'm not sure what the core of the problem is but sometimes I suspected the SD-card as you did.
Sometimes the phone didn't show up the display even after a battery pull out. The thing that always helped in MY case was to pull out the battery for 1 hour and the problem disappeared for 1-2 months...
Hope this will help.

did you in anyway modify your phone? that includes rooting etc
i had this problem before but it stopped after i cleared my davik cache and it re populated the directory after i rebooted it. worse case scenario, you might want to try reflashing it.

I've not modified it at all. No rooting, no flashing, nothing. And I'm not keen to reflash it as it's from Wind in Canada, and there is no Wind rom posted. I know others are compatible, but I suspect it would make it harder to get warranty service if it has a BrightPoint rom on it (though I guess I should check the build number and see if it's the same).

I (occasionally) have the same problem. I, on the other hand, have had this issue since I bought the phone back in August of 2010. My phone is rooted, sometimes overclocked, and running standard android 2.1update1. What happens to my phone is that it is in lock mode and I press the lock button and all that happens is the 4 buttons below the screen illuminate but the screen itself does not. To solve it, I do a battery pull and it is back to normal. I don't know specifically what causes it because apparently this problem is also happening in unrooted XT720's. BTW I have never changed my SD card from the 8GB one that came with the phone.

I hate to hear about this issue but I'm glad I'm not the only one having it. I just got my XT711 a few days ago and the screen has done the same thing a few times to me also. I know 1-2 times I just picked up my phone and it did it, another time was when my camera froze, and once even when I paused Angry Birds game until the screen shut off, that time when I pushed the lock/ power button the 4 bottom lights came on and I could here the sounds from my game but my screen was blank. Hasn't done it in a couple of days, so hopefully it just had the flu! If anyone finds out what it is, let me know also because I've seen people with all models of XT phones having it.

Try another SD Card

Thank you, yes I have a new class 10 sd card ordered, so hopefully that cures the problem

g2x screen calibration issues!

is there anyway to calibrate the screen? im having some calibration issues with my g2x and restarting the phone doesnt help!

I just looked through the hidden menu list. I don't see anything about calibration.
Out of my last three phones that had touch screens, Ascend, Evo, and Indulge, It seems like only one had a calibrate screen option, so I don't think it's real common.
What problems are you having? I've noticed a lot of times with my G2X that when I push a link, it highlights right above it. But the link still works.

I have issues as well, there are no calibration settings in Hidden Menu. Sometimes I press on the screen and it hits something else. Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
I checked around, other people are having these issues and have NO real fix for it. It has to be an SW problem. When I first started using my G2x, there were no touchscreen problems like there are now. Guess I'm gonna have to change my signature on the G2x away from "so far no issues".
http://forum.xda-developers.com/showthread.php?t=1096800
http://forums.t-mobile.com/t5/T-Mobile-G2x/G2X-keeps-shutting-down-touch-screen-is-jumpy/td-p/825783
Damn LG and T-Mobile really screwed the pooch with these phones. =(

darbear5610 said:
Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
=(
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Click to collapse
I've noticed that the edge of the screen is very very sensitive. I'm constantly opening droidtv when the app drawer is open. It's right at the bottom left. My fat fingers overlap the edge enough to open it. Makes me laigh.
Also, I've set launcher pro to scroll the apps up and around like it is in the stock drawer. It cracks me up how it is so sensitive that you can open the app while the icon is scrolled up and around the corner. Even when it's two rows back and especially out of the way. Try it.
I know you said you weren't touching the phone, but maybe some of these times were when you were just holding it?

Yeah, when I'm holding the phone, the bottom of my palm near my thumb is close to the edge of the screen, and it registers as if I were pressing on the screen with my other fingers.
The screen jumping around randomly, I can't explain it. And it does happen when I'm not even touching it. I would put the phone down and watch it go, entering menus and apps and pressing all kinds of things. On one of the forums I linked, someone said to remove the battery and let it sit for a few seconds, then put it back in. So I've tried that, and so far the touchscreen isn't acting possessed anymore. This isn't a constant thing. It's just happening at random times on my phone, it's leaving me confused lol.

I've just began to run into this issue. It most apparent when using the keyboard, and switching keyboards doesn't even seem to help.

CM7 fixed the calibration and touchscreen issues long long long ago.

Keyboard no longer working properly.

Today my keyboard decided to no longer use the I key in default view. This is odd because calibrating the keyboard allowed me to use the I key. After calibration finished, it went back to no longer working. I've cleaned my screen protector, and when pressing I, it "clicks" both the u and o key at the same time. This not only affects the keyboard, but in some other instances will not allow me to click a small icon, such as setting in the drop down menu. I've since done a factory reset and even flashed a new rom to no avail. The only possibility is there is a small half bubble at the top edge near the camera, and will have ghost armour replace it if I cannot find a cause as to why this happened. Any suggestions as what I could try?

What version of Android System Webview are you running?
AlPoo said:
Today my keyboard decided to no longer use the I key in default view. This is odd because calibrating the keyboard allowed me to use the I key. After calibration finished, it went back to no longer working. I've cleaned my screen protector, and when pressing I, it "clicks" both the u and o key at the same time. This not only affects the keyboard, but in some other instances will not allow me to click a small icon, such as setting in the drop down menu. I've since done a factory reset and even flashed a new rom to no avail. The only possibility is there is a small half bubble at the top edge near the camera, and will have ghost armour replace it if I cannot find a cause as to why this happened. Any suggestions as what I could try?
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Click to collapse
It's a long shot, I don't know how often you update through GooglePlay, or if you even do... I do know that a version of webview made my phone do the same thing, it had dead spots on the screen but only when my keyboard was up in default SMS. I had the same the problems as you, buttons on the other side of the keyboard were being pressed & it was selecting drop down menus to save the text above, copy, etc... I found out the version of webview I had was bad, I know you did a factory reset, but maybe it restored the same the bad version?!?!? Try updating it if possible, or uninstalling updates for that app. It may just work....

Unfortunately it didn't work. In installed updates and tried freezing with tibu. To no avail. Called HTC and all they want to do is me sending phone in for repair. I don't like this option

What carrier do you have the phone through if any at all??
AlPoo said:
Unfortunately it didn't work. In installed updates and tried freezing with tibu. To no avail. Called HTC and all they want to do is me sending phone in for repair. I don't like this option
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Yeah, sorry about that, i wouldn't be happy about that either. I was wondering if you had a phone carrier, if so which one. It seems as though you didn't buy it through them since you are in contact with HTC. I know HTC warranties your phone up to a year, but they should send a replacement in the meantime if you have to send it in Good Luck, sorry I couldn't be more help. If you have a phone carrier that you purchased it through such as Verizon, they would replace it right away as they have done for me about twice now:good:

Galaxy s6 soft keys flashing

Hi guys,
My girlfriend has a galaxy s6 running marshmallow. The soft keys are constantly flashing/blinking whenever the screen is turned on. This also causes the device to lag, draining the battery.
I've tried factory resetting the device, and running it in safe mode suggesting it's not software related.
I also installed the the app "Galaxy button lights" that allows the control of the lights, this does stop them flashing, but the device still seems to be running slowly.
Thanks for any advice in advance.

Hi did you find a solution to this as I am having the same problem. Power mode on stops the constant flashing but the phone still lags and it flashes when I charge my phone. My power button also phantom presses :/

I have the same problem. Did you find a solution?

Me too. Turning off the buttons seems to help... it drives me less crazy... but it still feels like there is screen lag. I think this started after I installed the last system update.

One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.

nhusby said:
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
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Click to collapse
This happened to me like 4 months ago, it hasn't "dried" till now However if i press hard on the lower left bezel - next to the app switcher button my phone works. I have a theory that the contact has become loose under the phone or so?

Hi, I have the same problem for a long time I installed a couple of firmware and the same thing on the factory software always happens, now I use custom rom and it works without problems, it means only on the factory versions I have a problem