Need to know if anyone here with a Touch Pro device ever had the hardware keyboard just stop working. I cannot time when it will happen it varies. I can slide out the keyboard to respond to a message the backlight is on the all of a sudden after a little tyoing the light goes off and no key I press shows up. All of the screen keyboards work no issues. I have to do a soft reset to get it back. Today before it locked one of the keys I pressed was still in memory and I had rrrrrrrrrrrrrrrrrr all over the screen. I had to take the pen and cancel the message but the keyboard was not working anymore.
I called Verizon they had me change my backlight setting thinking it was that but of course it did not. Now they are saying a device replacement...guess I should have gotten the insurance.
Is there any advice someone can offer me on this problem?
I've had this happen to me one or two times, and the times that I've had the problem I've fixed it but soft resetting. I've just brushed it off as one of the quirks, and I haven't worried about it since it hasn't happened in a while. If it continues to occur I guess I would see what you're carrier can do for you
Mine did that a mutliple of times. Same exact scenario. Since I upgraded to energyrom, hasnt done it once. If I had to take a guess, some glitch in the preloaded rom?
Related
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
I have HTC touch pro for sprint STOCK ROM!, since yesterday i noticed that after standby everytime i try to turn it on i get a lightly dark screen all functions still work but i just cant see anything! I try soft reseting it and i have to do it like 3 times to get a touch pro screen (sometimes not at all). I tried hard reseting it and the problem maintains, I am figuring out what is making it freeze and it is the landscape, everytime i landscape my phone it wont even let me do anything on it and when i try to go back to tflow it wont show me anything so i click the power button to put it on stand by and try to turn it on again thinking it might be a glitch but it just completly freezes on me. I havent been able to see anything on my screen for the past 4-5 hours, i am not sure what it could be. I have searched the forum for similar problems and i found none, i cant be the only 1. I have to call HTC technicians on monday to see if they can fix it, if not i am getting a new one.
Any help would be appreciated, ALSO im a total noob when it comes to phones, so if u try to help please be specific, i dunno where advance config is on my phone to even tweak the landscape or anything that has to do with this issue. Thank you guys
I've had the same issues in 1 of my 2 TouchPros.
Had to soft-reset a couple times to get the TouchPro power-on screen...
Landscape mode freezes it.
I disabled TouchFLO from Today in the settings, and that isn't the problem.
This phone is only 1 month old, literally. Its brand new and hasn't been dropped. No LD either, so I'm completely confused on this. This must be a hardware glitch or something. I'll be holding onto it, playing with it over the weekend but I'll be taking it in to the service center on Monday.
My friend had this problem with his xperia. For him it was a hardware issue, and something to do with the connection of the screen (when you slide out, it moves a little) so he had to send it in for repairs
The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks
hey, I've been having random problems with my tilt kaiser with cfw 3.57htcks.
the touch screen will stop working altogether, and even when it starts working, it randomly starts pushing the lower left button on the touch screen and opening it to whatever it is, such as all messages, send, send, send, and keeps going. I'm not sure if it's a firmware problem, or a device problem -_-;
I've even soft resetted, hard resetted, and just getting through the calibration screen took long enough, and it STILL doesnt work right.
update- the touch screen no longer responds at all.
Which is lame, since I haven't fooled around with it.
the same problem
I have the same problem. Is there anybody here to help us?Did you resolve your problem?
Hey guys,
Had my transformer for 2weeks now and loving it. However recently (first noticed it 2 days ago) the notification bar has randomly started opening itself. It doesnt happen on a regular schedule -sometimes it will happen 3 or4 times in a couple of minutes, sometimes only once or twice an hour but not less often than that.
It happens even when im not touching the tablet at the time so i dont think the screen accuracy/calibration would be causing it.
I have turned it off and off a number of times to no avail and Ive also tried a factory reset and even with no additional apps installed it still happens.
Finally ive tried it both with and without sd card in and it happens in both situations.
Oh, and the dock connector being attached or unattached doesnt stop it either.
Has anyone heard of this happening before and or have any ideas to solve this problem?
i get this too all the time. i'm not touching the screen and the notification pops up for no reason. sometimes apps open up randomly too, for example i get an email notification and the email app opens. very annoying when plugged into a projector whilst giving a presentation.
somebody must be able to help. I'm not rooted by the way and have no intention too.
Sounds like a hardware problem - the touchscreen registering fake touch events. Check for mechanical stress in the lower right corner.
Update
I probably should have added, like yours mine isn't rooted.
I also turned on the developer options for touch detection, and it's definitely detecting "phantom" touches in the bottom right corner so definitely hardware not software issue.
Unfortunately, yesterday I started having issues with the touch screen being unresponsive in the right third or so of the screen, so I've called Asus this morning and am RMAing the tablet anyway.
I'd suggest you do the same rob if it's still in warranty, in case its a prelude to larger issues like mine was.
interesting thanks both. i was weighing up an rma because my keyboard dock is getting very loose, letting the top of tablet move about an inch without hinge moving. i've turned on show screen taps and already seen one. thanks again.