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Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
I don't have the exact problem i did notice mine switches from lte to 3g all the time and it stays 3g until i change it back and reboot.
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
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Unfortunately I am also finding myself stuck in 3g. I have pulled the battery, installed a new ROM. Still working on it, not thrilled. Prior to 4g disappearing, it showed 4g, however I was unable to connect over it. I hope this isn't a hardware issue.
---------- Post added at 08:12 PM ---------- Previous post was at 08:02 PM ----------
ajd88 said:
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Did this work?
Just FYI, I have the SCH-i535 and am noticing similar behavior. I had a Samsung Droid Charge before the SGS3, and it stayed locked to 4G LTE in the same exact areas of my home. If my Charge did happen to drop 4G, it would always come back. But not with my SCH-i535. Once 4G drops it stays on 3G until I reboot the phone. So far, this is my only complaint about this phone.
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
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ajd88 said:
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
Sent from my SCH-I535 using xda app-developers app
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I thought Verizon said that this was a known issue? I'm just curious as to why you would disagree. But if a new SIM does happen to fix the problem, please let us know.
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
I'd just return the phone and get a new one if possible.
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
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ajd88 said:
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
Sent from my SCH-I535 using xda app-developers app
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I did read in another forum that the replacement phones are coming out with a baseband update. I'm guessing that we will probably need to exchange our phones...or be patient for the OTA. Hopefully it won't be too much longer. Incidentally, I just did a factory reset and 4G now appears to be working. Time will tell...
mds96 said:
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
Click to expand...
Click to collapse
I also flashed CM9, and I am fairly certain this was the cause of my problems. Nothing I did would make 4G work again.
Other 4G VZW devices seemed to work fine at the same time(I have an ipad3 for work, POS).
I didn't mess with it for a couple of hours while running errands, then all of the sudden it was working again. Been fine ever since as far as I can tell. It would be nice to know what exactly is causing this, but for now I'd caution against messing with cm9 .
Man,
Whatever I did to my phone after flashing CM 10.1 yesterday has really @$&ed me.
After flashing back to Clean ROM(which I'm not leaving again!) My phone is constantly requesting I switch to “global mode" when I'm in an area with no service.. if I try to switch back to LTE/CDMA it almost immediately prompts me to switch back to global mode.. if I say no, it keeps popping up and asking.
I am also getting a constant roaming notification in the status bar..
This NEVER happened with the K3 build for me before yesterday.
Does anyone know what the heck is going on here?
Muchas Gracias!
Sent from my SCH-I535 using xda premium
NOTE:
I already flashed back to stock ICS and attempted the *2767*3855# thing and it rebooted my phone.
I did not UN root and lock via Odin. U was on stock rooted ICS, then flashed back to JB K3 leak.
The global mode issue is still there!
Sent from my SCH-I535 using xda premium
This just started for me as well, very odd. I'm in jelly wiz rls 13, and have been for quite some time
Sent from my SCH-I535 using Tapatalk 2
Same thing here.
I'm having the exact same problem. I encountered similar problems with CM 10.1 and after flashing back to ICS, dialing *2767*3855# and then flashing JB K3 I've been getting the global pop up. I also did not unroot or lock the bootloader. I live in an area with no cell reception at all, so I get the pop up notification asking me to switch to global incessantly.
xflight297 said:
I'm having the exact same problem. I encountered similar problems with CM 10.1 and after flashing back to ICS, dialing *2767*3855# and then flashing JB K3 I've been getting the global pop up. I also did not unroot or lock the bootloader. I live in an area with no cell reception at all, so I get the pop up notification asking me to switch to global incessantly.
Click to expand...
Click to collapse
How do we fix this!!?
Someone please help
Sent from my SCH-I535 using xda premium
Was a solution ever found for this?
ninjackn said:
Was a solution ever found for this?
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Click to collapse
I just enabled global mode and have left it on there... It stopped happening. Someone said it wrong effect your bill.
I haven't had the issue since. But I'm still not happy that it is even there!
Sent from my SCH-I535 using xda premium
I have the same issue... in fact, it's the main reason I finally joined the xda board. Yes, as stated here and here http://forum.xda-developers.com/showthread.php?t=2061419&highlight=global+pop+up - the pop up can be killed by simply going global... BUT...............
The problem I have is if I keep my network on Global, I'm more prone to lose LTE in New York City and get stuck in 3G, needing to reboot to get back to LTE. The solve was to choose LTE/CDMA in the network settings, but whenever I'm in the subway, here come the Global Network pop-ups.
Both issues have shown up in various forums, support rooms, etc, all over the internet, but I have yet to find a total solution. It's either keep it on Global Mode and deal with losing LTE occasionally or go to LTE/CDMA mode and remember to go to Airplane mode in the subway.
Joy.
My brother-in-law & wife both have iPhone5's and had the same "stuck in 3G" issue in NYC, turning off international mode fixed their issue, but they don't get pop-ups in the subway, of course, that's a "helpful" Samsung add-on.
So there you go. I came to xda because I figured if anyone can figure it out, it's you guys.
aarontsuru said:
I have the same issue... in fact, it's the main reason I finally joined the xda board. Yes, as stated here and here http://forum.xda-developers.com/showthread.php?t=2061419&highlight=global+pop+up - the pop up can be killed by simple going global... BUT...............
The problem I have is if I keep my network on Global, I'm more prone to lose LTE in New York City and get stuck in 3G, needing to reboot to get back to LTE. The solve was to choose LTE/CDMA in the network settings, but whenever I'm in the subway, here come the Global Network pop-ups.
Both issues have shown up in various forums, support rooms, etc, all over the internet, but I have yet to find a total solution. It's either keep it on Global Mode and deal with losing LTE occasionally or go to LTE/CDMA mode and remember to go to Airplane mode in the subway.
Joy.
My brother-in-law & wife both have iPhone5's and had the same "stuck in 3G" issue in NYC, turning off international mode fixed their issue, but they don't pop-ups in the subway, of course, that's a "helpful" Samsung add-on.
So there you go. I came to xda because I figured if anyone can figure it out, it's you guys.
Click to expand...
Click to collapse
Yea..this is a total nightmare... I ended up just sticking with global mode because I got sick of the prompts..I live in a fringe area and couldn't take it anymore. I was getting them every 30 seconds!
If you find the answer. Please share!
Sent from my SCH-I605 using xda premium
bajasur said:
Yea..this is a total nightmare... I ended up just sticking with global mode because I got sick of the prompts..I live in a fringe area and couldn't take it anymore. I was getting them every 30 seconds!
If you find the answer. Please share!
Sent from my SCH-I605 using xda premium
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Click to collapse
I hope someone does. It's really my only complaint about the phone. Seems like there's got to be a way to suppress the phone's urge to want to switch to Global whenever I lose a signal. I'm in NY, every time I go underground!
Yay airplane mode.
sigh.
Is there any additional charge for using Global mode? Does it affect or have anything to do with roaming charges?
This notification popup is the most frustrating thing I've had to deal with on this phone. It's worse than the old wifi popup notification and that was brutal.
aarontsuru said:
I have the same issue... in fact, it's the main reason I finally joined the xda board. Yes, as stated here and here http://forum.xda-developers.com/showthread.php?t=2061419&highlight=global+pop+up - the pop up can be killed by simply going global... BUT...............
The problem I have is if I keep my network on Global, I'm more prone to lose LTE in New York City and get stuck in 3G, needing to reboot to get back to LTE. The solve was to choose LTE/CDMA in the network settings, but whenever I'm in the subway, here come the Global Network pop-ups.
Both issues have shown up in various forums, support rooms, etc, all over the internet, but I have yet to find a total solution. It's either keep it on Global Mode and deal with losing LTE occasionally or go to LTE/CDMA mode and remember to go to Airplane mode in the subway.
Joy.
My brother-in-law & wife both have iPhone5's and had the same "stuck in 3G" issue in NYC, turning off international mode fixed their issue, but they don't get pop-ups in the subway, of course, that's a "helpful" Samsung add-on.
So there you go. I came to xda because I figured if anyone can figure it out, it's you guys.
Click to expand...
Click to collapse
I'm not 100% certain yet, but I think this may have been a "power saving" feature. Since adding the 3000mah battery, I turned that off and let it go to global mode. I haven't got stuck in 3G yet.
*fingers crossed*
aarontsuru said:
I'm not 100% certain yet, but I think this may have been a "power saving" feature. Since adding the 3000mah battery, I turned that off and let it go to global mode. I haven't got stuck in 3G yet.
*fingers crossed*
Click to expand...
Click to collapse
Has anyone found a solution to this yet?
Happens on the woman's GS3 and my Note 2 as well.
I CAN'T STOP THIS. I don't want to enable Global Mode.
What .apk is causing this, perhaps can be removed? We're rooted.
I just don't know how to figure out what process is running when it pops up.
pkopalek said:
Has anyone found a solution to this yet?
Happens on the woman's GS3 and my Note 2 as well.
I CAN'T STOP THIS. I don't want to enable Global Mode.
What .apk is causing this, perhaps can be removed? We're rooted.
I just don't know how to figure out what process is running when it pops up.
Click to expand...
Click to collapse
The solution I posted has worked. Let it go to Global Mode and do not use the Power Saving setting. Then, you don't get the nag when you lose service and it always spends the energy to go back to LTE.
:cyclops:
I constantly get stuck in 3g and when I update the PRL, my signal will switch to LTE and work fine for a while. Is this common or do I have a defective phone? I went to the Samsung reps @ Best Buy and all he did was reinstall an update.
Sent from my SM-G900P using Tapatalk
jeedaiscum said:
I constantly get stuck in 3g and when I update the PRL, my signal will switch to LTE and work fine for a while. Is this common or do I have a defective phone? I went to the Samsung reps @ Best Buy and all he did was reinstall an update.
Sent from my SM-G900P using Tapatalk
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I would check which APN your phone goes to on the phone, Settings -> More Networks -> Mobile Networks -> click either Access Pint Names (to check which APN selected) or click Network Type (make sure automatic or CDMA/LTE, not just 3G).
Its set to CMDA/LTE and the APN is APN2 LTE (n.ispsn) internet. There are no other APNs.
Sent from my SM-G900P using Tapatalk
Ok after some troubleshooting, it has nothing to do with the PRL. I can put the phone in and out of airplane mode and it will aquire LTE. Is this happening to anyone else or should I take my phone back for repair?
Sent from my SM-G900P using Tapatalk
jeedaiscum said:
Ok after some troubleshooting, it has nothing to do with the PRL. I can put the phone in and out of airplane mode and it will aquire LTE. Is this happening to anyone else or should I take my phone back for repair?
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There's no way to repair it. I've had this issue since I bought the S5 at launch. This is just how it is until the towers are completely upgraded. Calling Sprint gets you no where most of the time about this issue. They will say the phone is defective but you can find many many ppl having this issue.
Sent from my SM-G900P using XDA Free mobile app
I know that it's not a real solution, but I found an app, LTE Discovery, that does this in the background. So far I have not seen 3g on my phone.
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jeedaiscum said:
I know that it's not a real solution, but I found an app, LTE Discovery, that does this in the background. So far I have not seen 3g on my phone.
Sent from my SM-G900P using Tapatalk
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How do you go about setting this up?
Sent from my SM-G900P using XDA Free mobile app
pastert33 said:
How do you go about setting this up?
Sent from my SM-G900P using XDA Free mobile app
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I had to pay $1.99 for full access, but there is an option to only cycle when on 3g. It does it all in the background, and doesn't really drain the battery. My only complaint is that it stays active and cycling while on wi-fi in a non LTE area. I've only had that in one place in KC, but no wireless service works at that location.
On 4G LTE, PRL's update automatically each time they connect to a tower. I think only 3G and earlier did you have to manually update PRL's. Correct me if I'm wrong, but I believe that's right. So technically, just cycling through airplane mode would update your PRL
my S5 won't receive calls or text
My S5 won't receive calls or texts. I spent hours with Sprint on the line, they were sending updates, having me manually program it and nothing. They would call my cell and straight to VM. They would send text, and i wouldnt get them.
I'm having to send it back, I'm not sure I will get another S5. I'm thinking a phone should be able to receive/make actual calls.
jeedaiscum said:
I constantly get stuck in 3g and when I update the PRL, my signal will switch to LTE and work fine for a while. Is this common or do I have a defective phone? I went to the Samsung reps @ Best Buy and all he did was reinstall an update.
Sent from my SM-G900P using Tapatalk
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Click to collapse
You are probably in an area that is in the partial stages of a Spark Upgrade. If you disable LTE bands 41 and 26 but leave LTE band 25 enabled, you will have stable data.
Read more here.... Page 3 has the particulars https://community.sprint.com/baw/thread/157300?start=0&tstart=0
Anyone else have issues with the Internet dropping. Signal shows full connection to LTE, but I won't get internet until I toggle airplane mode or reboot. Happens once or twice a day... Do I have a detective unit?
I have the same problem. Mostly at work when I'm on wi-fi I have a weak LTE signal and I have to text I have to toggle airplane mode.
I've been on the phone with AT&T about this situation on two different occasions. Never happens on Wifi for me. They're sending me a new phone.
Sent from my LG-D850 using XDA Free mobile app
Yes!!!! I'm having this problem. I had it happen a few times last week and today it was completely bonkers. Its kind of aggravating. I'm considering swapping it out but I'm afraid it'll be the sane thing. So then I wasn't sure if I should wait for a software update.
No matter what, I can never stay away from android for long.
This happens to me on Wi-Fi after being on the phone. The Wi-Fi connection does not work while on calls. Anyone else having this issue?
Hmm my Wi-Fi was working great at my work. I come home and it didn't even see my network as being active/didn't auto connect to it. I've had the phone two days. A reboot fixed the Wi-Fi and it connected back up fine after. I'll have to keep an eye on it.
Sent from my LG-D850 using XDA Premium 4 mobile app
Ive had the same issue where it shows strong LTE signal but nothing works. Just yesterday it did and I had to toggle airplane mode on and off before it works. Ive had this happen now 2 or 3 times. Not sure Id call it a deal breaker but its annoying for sure.
Yea I feel the same way about it being a deal breaker or not. I don't think exchanging the phone for a new unit will help cause obviously we here are all experiencing it. I love the phone enough to not want a different phone, so I think I'll wait it out for a software update.
No matter what, I can never stay away from android for long.
Yes, happened to me twice on LTE. Usually it happens in the morning after I unplug it from the charger. Had to turn on airplane mode then off to fix it. Annoying for sure.
I had this problem on the G2 running CloudyG3.
Sent from my LG-D851
Exact same issue here. Started a thread about this in the G3 section (prior to the AT&T G3 section being created) and still haven't received an answer there either.
Like someone else said, I had this happen on my G2 as well. Even remember it occurring once or twice with my Sony Z2. So far, only once on my G3. Toggling airplane mode off and on corrected it. So, not sure it's the phone.
This has happened to every phone I've had since mg iPhone 3g. I don't think its a phone specific thing for that reason. I had the same issue on my S3 and Note 3 as well. Its annoying but I haven't found a way to fix it other than toggling airplane mode.
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Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
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Skizzy034 said:
Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
Kmac_thp said:
Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
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Click to collapse
Oh I thought you meant Wi-Fi.
Sent from my LG-D851 using XDA Premium 4 mobile app
I had the same thing happen on my s4. I thought it was an AT&T thing
I've had ATT for two and a half years first an iPhone 3GS and then a GS3. Don't remember this happening with them. And even if it did, it wasn't enough for me to go on a forum looking to see if others were having the issue.
are you referring to what I made a thread about? Yes there were times on my S3 the data had issues, tho yea I didn't wind up checking on here. But could that be bc the G3 actually tells you? But then again, the "no connection" thing just started on mine last night.
I have had this happen a few times over the past few days. Was waiting for a phone call, and it looked like I was connected. Had 4 bars,4g icon, and the activity indicators were blinking. But no data or voice was getting in. Needed to reboot to get it back.
FWIW, I didn't have this happen until I removed carrier iq. Since I did that a few days ago, it's happened probably 4 or 5 times. Not necessarily relevant, but it's the only thing I changed before it started happening.
Sent from my LG-D850 using XDA Free mobile app
So at random intervals, I keep seeing a triangle with an exclamation point next to which says "no connection" when I'm on the home screen. I restarted my phone n it still does it. What's going on? And this only started last night. All stock, with a few bloat apps disabled, and many apps background-restricted.
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I kept getting this but it was on the lock screen. It would say emergency call only even if I had 3-4 bars. Haven't had this happen yet on the TMO g3 using ATT service. I switched to the TMO G3 because of the unlocked bootloader and, after seeing the tethered recovery being worked on, was thinking of going back to the ATT G3 but I remember how and the service was. That's what's keeping me where I am.
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has anyone else had this problem? It is STILL happening, and I need to know if its the software or hardware.