[Q] Problem with my N5 when it heats up. - Nexus 5 Q&A, Help & Troubleshooting

Hi,
Not sure if this is the right forum thread, but recently having lots of problem with my N5.
i have a 32GB N5, when I use LTE & Location on the road, it heats up, the screen starts flickering and eventually, gets to a point when I don't see anything, I have to wait for it to cool down, turn off from recovery by guessing and after 15-20-30 mins, it will be back to Normal. Is this an issue with N5 or is it just with mine.
I bought it from Craigslist, so I do not have any warranty info. not sure if I can get it replaced.
I have used many many different ROMs on my N5, it was unlocked & I rooted it. Currently I am running stock rooted with Faux kernel with Gravitybox for customizations.
Any help would be appreciated.
TIA,
Dhaval.

From the way it is described it is way more than just software especially with screen flickering clearly this isn't an issue with every nexus 5 or Google would have addressed it immediately.. I would restore back to complete stock and see if it still does it. Too bad you bought it from some guy off craigslist, he probably knew about the problem and just didn't RMA it.
There is a Q&A forum.

Do you get some weird colored lines sort of like TV static also? Randomly, my phone does this every so often and I'm somewhat worried about it.
It only occurs in apps, on the home screen it doesn't occur.
Sent from my Nexus 5 using xda app-developers app

datallboy said:
Do you get some weird colored lines sort of like TV static also? Randomly, my phone does this every so often and I'm somewhat worried about it.
It only occurs in apps, on the home screen it doesn't occur.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
A stock Nexus 5 should be pretty well protected from over heating. I would recommending restoring the factory firmware to see if it fixes the problem. If it is still over heating then it probably needs a visit to service.

justmpm said:
A stock Nexus 5 should be pretty well protected from over heating. I would recommending restoring the factory firmware to see if it fixes the problem. If it is still over heating then it probably needs a visit to service.
Click to expand...
Click to collapse
ElementalX kernel might be making it funny. I'll go back to stock kernel first and see.
Sent from my Nexus 5 using xda app-developers app

OP
if i were you, i would download the Google N5 Image from their servers and wipe your device clean
before knowing is for sure its hardware related, i would rule out all signs of software issues first

Related

Nexus s problems

What's up xda forums.had a couple of concerns with my phone. my nexus s stock running 2.3.2 rooted and unlocked. Here are some of my issues so far
While driving and on the phone, sometimes the call drops after making a nasty sound and stays stuck on the hanging up screen and I can't make or receive a call till I reboot.
When turning the phone off sometimes and turning back on, the screen hangs for a while and 4 seconds later ill feel the phone vibrate 2-3 times and go back to normal in which its not lagging.
When opening my gallery the phone takes about 5 seconds to show me my thumbnails of my photos.it does this every time. Also when I take pictures it takes about 10 seconds to see the photo I took. When talking on the phone I drop alot of.calls or I hear the person sound like a chipmunk lol.
Is my phone messed up? Is the stock rom messed up? I flashed a stock image thru clockwork after I tried a alpha cm7build. Was it corrupted or is my phone a pos. My nexus one never gave me this many problems.
Any help would be great
Sent from my Nexus S using XDA App
No one has had these problems?
thejedimex said:
No one has had these problems?
Click to expand...
Click to collapse
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Hostile89 said:
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
distortedloop said:
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
Click to expand...
Click to collapse
The only major issue I've had only happened once, and it happened for the first time yesterday: Without me touching the back button it started flashing and going back through the app I was in at great speed. It was rather frustrating but its only ever happened the one time.
What some people forget is that the Nexus One also had a lot of problems apon release,
All was ironed out by google
JD
distortedloop said:
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
Click to expand...
Click to collapse
Im gonna try this right now. thanks for your help
I was able to make one of the problems repeat.. seems cause of the case i have everytime i hit the power button my thumb seems to hold down the volume rocker right in the middle. i then unlock the phone while its still tying to catch up from something.. cause 4 seconds later it will vibrate 2-3 times and the phone is back to reg speed.. there something wrong with my rom or can ya make this happen too?
Yup I get most of these issues too, it really spoils the experience. Next time I'm not gonna get a google phone straight upon release, it's really not worth the hassle. Also does anyone have problems with the wifi? Mine is horribly weak its a joke, struggles with wifi from my bedroom which my laptop and old Iphone 2g handled fine
Sent from my Nexus S using XDA App

How many of us are getting reboots

I know theres a poll on issues etc and rebooting is mentioned, but I feel it was too early to poll and people could have voted and had a reboot after...
So question is..... has your phone rebooted? Or just fine?
Also if you could mention how long you had it that would be great....
I just want to know exactly who is having reboots and who hasn't..
Not once on its own.
Sent from my LG-P999 using XDA Premium App
None so far.
None so far.
Zero.
Sent from my LG-P999 using XDA App
LOTS of reboots
I have had about 20 in two weeks. I am CURRENTLY getting CONTINUOUS reboots.
It had the LG logo and thinking bar, underneath it said "System checking". Now it has rebooted non-stop (6 times so far as I'm typing).
New phone should arrive on my doorstep within the next hour or so... fingers crossed.
once that I know of. No idea why. It just rebooted while on my desk idle.
In the one week I had the phone (preroot), never. Even after rooting it, never.
Haven't had any issues with mine.
Had 3 reboots in 5 days on my old phone. Nothing yet on new one so far. It has been 3 days. I noticed my old phone was alot hotter than this one. Possibly a hardware issue after all.
Guys, try to turn off gps, I did that and I have 0 reboot and 0 shut down today, I had a lot of reboots and phone turning off by itself before that. I'll see what happens when I charge it tonight and I'll let u guys know.
Sent from my LG-P999 using XDA App
Theres got to be something thats causing it.
results don't look so good..
Hmmm prerooted I had maybe one and some freezing and lag..
rooted no reboots except running eaglesblood rom and experimental kernel with pauls lag apparentky too much going on there. .
If your phone is rebooting constantly don't even waste your time return it for a new unit. The att galaxy s had the same prob and everyone waited for a fix only to find out it was hardware related....if your in the 14 day window don't even waste your time and end up with a refurb
Sent from my LG-P999 using XDA App
I bought my g2x a day after launch. For a few days, I didn't experience any reboots. After that they starting happening but not too often. Eventually (by yesterday), it was happening more often. Somewhere in that time frame I did a factory reset to try to improve battery life.
I called tmobile support yesterday and they made do another factory reset and not install any apps. It has been 16 hours without a reboot but that doesn't prove anything, really. First, it doesn't necessarily happen every day. Second, without any non-default apps installed, it may not be taxing the device enough. Third, even if it is an app's fault, it may not be directly the apps fault. Am I supposed to run no apps if that turns out to be the problem?
They will be calling back at three and I'm going to try to push them for a replacement. I'm also having reception issues and the battery could certainly last longer.
None here, gps is not turned off
Sent from my LG-P999 using XDA Premium App
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Berat said:
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Click to expand...
Click to collapse
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
none so far got it on May 3rd..
oldbustedjorn said:
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
Click to expand...
Click to collapse
I just took it to the store, told them the problems I was having mentioned the reboots, screen bleed, and data connection issues. Told them I was within the 14days and that Customer Care told me to come to the store and try and get a working phone. I wouldnt talk about the reboots as it may not happen in store if you have screen bleed its easier that way cause you can prove that.
Did you buy it in store, online or over the phone?

If your phone has reboot issues please help out

For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
xdmds said:
For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
6 phones? Did you ever once suspect the software?
Sent from my LG-P999 using XDA Premium App
I thougjt I clarified in my original post that none of mine had the reboot issue and I was not able to recreate it either.
Sent from my LG-P999 using XDA App
If it a software related issue, it couldn't be the ROM since some people have this issue on other roms. It could be the kernel but all g2x's come with the same kernel out of the box IIRC and only some people are having the issue.
EDIT: wow I'm really inaccurate typing in portrait mode
Sent from my LG-P999 using XDA App
I never had a reboot issue in Arizona and I just got back to Ohio today and i have randomly rebooted 4 times today and I had to do a battery pull this morning... crack that nut for me
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
JWhipple said:
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
Click to expand...
Click to collapse
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
Sent from my LG-P999 using XDA Premium App
philthyman21 said:
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
xdmds said:
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
Click to expand...
Click to collapse
I don't think the LG kernel for the G2x has been released :-\ BUT I could be wrong
Sent from my LG-P999 using XDA Premium App
xdmds said:
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
Click to expand...
Click to collapse
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
I know that one of the barcode scanning apps caused my phone to lock up, and sometimes reboot.
-bZj
bluemoon737 said:
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
Click to expand...
Click to collapse
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
xdmds said:
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
check your pms xdmds
let me know if u need anymore help with tmobile
Mine actually rebooted randomly very often. It didn't matter what rom I had (Stock, Eagle, CM7). I tried everything.... factory resets, removed apps, etc. It's just very random when it decides to reboot. Sometimes when I'm using google maps, sometimes when I'm trying to text, or when I'm playing with an app. It got so annoying that I had to return the phone.
I noticed that the times my G2x has rebooted was when it got hot. For example, if I charge it, talk and surf at the same time it will start getting hot and either freeze or reboot. Sometimes just charging it will freeze it.
I'm trying out a new battery and so far the phone seems to run cooler...its 25.2c right now and I've been playing with the phone for a while...with the stock battery I dont remember the temperature below 27c ever...sometimes with heavy use I would see it go as high as 43c...
it's only been one day with the new battery but I'll let you guys know how it behaves the next few days.
Sent from my LG-P999 using XDA App
Well android leaves apps open. There is no exit button on the apps that kills it. I religiously kill tasks and check to see what's running. Is there any type of reporting app that will tell you what was running at the time of the reboot like maemo/N900 has?
As far as I know, I have not had one reboot. Has not been a full week though. If it was rebooting in the night, I guess I wouldn't know it.
Hell, I haven't had any real probs. My Gps was way off, but I rebooted it outside and it's been dead on since.
I love my G2X.
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
mapin0518 said:
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
Click to expand...
Click to collapse
Did you have anything installed at all?
Sent from my LG-P999 using XDA App

Random shutdown, Screen of Death?

Has anyone else came across the screen of death (random shutdown when idle and requires long pressing power to turn back on) with their Galaxy Tab 7+? I have this problem everyday and it seems like other Samsung phones had similiar problems like this one.
Does anyone know if there is a way to fix this? Supposively it may be a problem with the Wifi or reading the SD card when idle.
Sent from my GT-P6210 using xda premium
I Did a factory rest and haven't had one in two Weeks.
I did a factory reset last night and still have the same problem. Did you do a factory reset under "Settings > Privacy > Factory Reset"?
Didn't change a thing for me.
Sent from my GT-P6210 using xda premium
I occasionally get reboots, I can hear the sound when its in my pocket. Likely due to set cpu. My min is 500. I hear its related to on demand setting. I may uninstall if it persists.
the SOD issues is a known issue on some units.
While some units have it very frequently others don't.
The one i got from Fry's (and returned) had it.
The 3G version one i got from ipmart.com doesn't have it.
It seems like it may have something to do with the SD card reading. I removed mine and haven't had a problem since.
Sent from my GT-P6210 using xda premium
I take that back, just got SoD again. I'm really considering exchanging this for another one
Sent from my GT-P6210 using xda premium
charmartist said:
I did a factory reset last night and still have the same problem. Did you do a factory reset under "Settings > Privacy > Factory Reset"?
Didn't change a thing for me.
Sent from my GT-P6210 using xda premium
Click to expand...
Click to collapse
No I did mine from recovery. Power and the volume button closest to power. Select factory reset. I believe they are slightly different, but I am not positive of that. If that doesn't help, I'd return it if possible and get a different one. Here in the states most return periods have been extended Into January. Good luck.
Another thing you can try is using Odin to flash the retail ROM for the 6210 that is posted in the development section. I have had to do that several times trying to get cwm sorted, that may have fixed it. That's a good way of reloading the code, because I did get the sod several time prior to my first brick. After reloading the code, I forgot the problem even existed. Again good luck
charmartist said:
Has anyone else came across the screen of death (random shutdown when idle and requires long pressing power to turn back on) with their Galaxy Tab 7+? I have this problem everyday and it seems like other Samsung phones had similiar problems like this one.
Does anyone know if there is a way to fix this? Supposively it may be a problem with the Wifi or reading the SD card when idle.
Sent from my GT-P6210 using xda premium
Click to expand...
Click to collapse
I have had two Tab 7+ from Amazon. Both had the SOD problem. I returned both and now I will either wait until there is a fix from Samsung or will look for another tab.
I got them 2-3 times per day on my first unit...I exchanged it once Best Buy got another in stock and haven't had any issues at all. So yeah...if you're getting the SODs, exchange it if you can.
I had this too! I immediately asked for it to be returned. I didn't spend so much money on a device that randomly shuts down. Sending it back today..
I have only had one random reboot (that I know of). I have, however, had some apps like Marketplace crash on me at least a couple dozen times. I always have to manually reboot to fix it.
Quick update guys, I exchanged it today at Best Buy and just got done updating the firmware through Samsung Kies. We'll see how this one goes; I'll keep everyone posted.
Just wanted to let everyone know that I havent had a SoD since I exchanged it and the battery lasts longer also. So far so good, I'm glad I didnt keep the other one.
Sent from my GT-P6210 using xda premium
Well, i guess i spoke too soon. I updated the firmware tonight. Since then Ive had 2 random reboots.
GaresTaylan said:
Well, i guess i spoke too soon. I updated the firmware tonight. Since then Ive had 2 random reboots.
Click to expand...
Click to collapse
If you can, go for an exchange. Don't keep a defective item unless you have to. Samsung has warranty on it though I believe.
Sent from my GT-P6210 using xda premium
Im chalking my random reboots up to setcpu. Had 2 in 10 minutes. Removed set cpu none since. PROBABLY need a custom kernel.
chrisrotolo said:
Im chalking my random reboots up to setcpu. Had 2 in 10 minutes. Removed set cpu none since. PROBABLY need a custom kernel.
Click to expand...
Click to collapse
What were your SetCPU settings?
Any screen-off profile with a maximum limit less than 800 MHz WILL cause SoDs until the kernel can get patched.
removed all profiles. just 500 min 1.1 max
Finally gave up and returned mine. I had just updated to the latest firmware, did a factory reset and 4 hours later got 2 back to back SOD's. This was the last day I could return it to Best Buy and luckily they had 1 left. Charging the new one right now.

Crashing every few minutes

My first post here. I've been lurking and learning for a year or more and this is the most knowledgeable place I know of.
I have the att version of this tablet and I am having serious crashing issues. I can use an app for about 20 minutes or so and it will blue screen and restart itself. After it happens once it will do it every few minutes until I leave it alone for a while. Sometimes I need to hard restart it and sometimes it will restart on its own but the screen doesn't come on. Only sound. As far as I can tell it's not overheating and this will happen even if I install nothing from the play store and just use the factory apps.
I have reset to factory many times and reinstalled the firmware with kies and that didn't help. I have returned the tablet to att for a replacement and I have the same problem with the replacement. I'm past the 14 days now and would need to return to Samsung but I don't want to do that if there is something I can do on my own.
Anyone else having these issues or can point me in the right direction to fix this?
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I am sad to say that I am experiencing the same issue. I have noticed that I experience the issue more when playing games and / or when there is a lag in data transfer in an application. I can tell this usually when playing a game that is synchronized with the server I will experience the blue screen of death and when I restart and load the game again the game is several moves behind where I actually was. I usually don't experience this error in a lot of other applications especially word processing applications, but I have noticed that it is an issue. I assume its software related, and though it is frustrating, I'm glad to know I'm not the only one.
For a short time I thought that it was related to frequent use of the touchscreen, but I'm not sure that this is true. I don't feel like mine restarts once every 20 minutes.
Sadly I have not found a solution to the problem. Any help would be greatly appreciated. If anyone needs any logs or system information; if you can tell me how to send it I would gladly send it.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
Yes. It is very nice to know I'm not the only person having the issue.
20 minutes is really more of an average. Sometimes I can go longer without an issue but it is guaranteed it will crash.
You bring up a great point that I didn't notice. It is more frequent when it is an app that uses a lot of data.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
No such issues on the international P905... Not in any of the games I play (It does 6 hours straight without issue) nor in data-heavy apps.
So it's likely AT&T-branded related.
My ATT version occasionally has a few apps that crash. I just restart and usually it's good. It is the same apps that do it so I don't thinks it the tablet.
I am experiencing the same thing on my P907. Can't seem to nail down the culprit.
Are any of you that are having this issue rooted?
Isun said:
Are any of you that are having this issue rooted?
Click to expand...
Click to collapse
I am but I believe I saw this happen before I had rooted. Its odd its never rebooted when I am using anything. It seems to happen when its idle./
Jeff
Earthdog said:
I am but I believe I saw this happen before I had rooted. Its odd its never rebooted when I am using anything. It seems to happen when its idle./
Jeff
Click to expand...
Click to collapse
I had the same issue then realized it was connected to Knox. I had 'Frozen' all Knox connected apps after I rooted an thought that might be it. I did a new root and it worked fine till I installed SuperSu which was not the issue specification but rather the fact that it disables Knox during the installation. I did one more clean wipe then when I rooted this time I just left Knox alone and I have had zero random reboots or crashes and I have not tripped Knox.
No, no root. Stock. I have minimised the frequency by switching from samsung keyboard to the swipe keyboard but it still occurs.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
It happened when it was stock and it happens rooted. It's gotten to the point now that I went back to my iPad. I'm not liking the iPad since I've switched but I just can't use the note with it crashing all the time. I don't know what else to try.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I've seen a report or two about stability issues related to micro USB cards. If any of you are using one it may behoove you to try shutting down, removing the card and running without it for a while just to rule that out. Sometimes a corrupted card can do it when an application writes or reads from a particular location of the card. It's worth a shot.
Mine doesn't crash. But I feel it freezes occasionally. Itis actually subtle, but I can feel it. Especially, I certainly feel that my note 3 runs more smoothly then the note pro 12.2. Mine is a wifi version. Has anyone else got the same feeling? How can I optimize the device?
dhu6719 said:
Mine doesn't crash. But I feel it freezes occasionally. Itis actually subtle, but I can feel it. Especially, I certainly feel that my note 3 runs more smoothly then the note pro 12.2. Mine is a wifi version. Has anyone else got the same feeling? How can I optimize the device?
Click to expand...
Click to collapse
Do you use a microsd card? Most cards are really slow compared to internal memory. The Note Pro seems to install whatever it can on External-sd when adding a new app. Go into application manager to move all apps back to internal storage. See if that helps with the stutters and freezing.
Sent from my SM-P900 using Tapatalk
dodo99x said:
Do you use a microsd card? Most cards are really slow compared to internal memory. The Note Pro seems to install whatever it can on External-sd when adding a new app. Go into application manager to move all apps back to internal storage. See if that helps with the stutters and freezing.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
All my apps are installed internally. I got some time to run the benchmark tests and the scores all seemed to be normal. However, in Antutu, the memory score of the note pro is about 60% of the score of note 3. Could the memory be the reason for the stutters?
So I called Samsung and I am sending it in for repair. As I said in my first post I already swapped for a new one at att and I have the same results so I'm not thrilled about sending this in just to have the same issues with whatever they send back to. Be it a new tablet or if they say mine is fixed. I didn't pay over $900 for something I can't use so I will get this resolved one way or another. I will report back when it's returned to me.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I think I may have licked it and not really sure why but I've gone from a dozen crashes a day to zero for the last few days. I went into Kies and did a Firmware Upgrade and told it to completely wipe out all of my data. It downloaded the firmware and reinstalled, I rerooted restored everything from Titanium Backup and its all good so far... Something to consider
joscwy said:
I am sad to say that I am experiencing the same issue. I have noticed that I experience the issue more when playing games and / or when there is a lag in data transfer in an application. I can tell this usually when playing a game that is synchronized with the server I will experience the blue screen of death and when I restart and load the game again the game is several moves behind where I actually was. I usually don't experience this error in a lot of other applications especially word processing applications, but I have noticed that it is an issue. I assume its software related, and though it is frustrating, I'm glad to know I'm not the only one.
For a short time I thought that it was related to frequent use of the touchscreen, but I'm not sure that this is true. I don't feel like mine restarts once every 20 minutes.
Sadly I have not found a solution to the problem. Any help would be greatly appreciated. If anyone needs any logs or system information; if you can tell me how to send it I would gladly send it.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
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im having the same problem. it occurs almost always when im playing games. I thought this device's hardware was top notvh for a tablet but it can only run on the lowest quality settings of most games. im very disappointed.
I experience this too, but it usually happens when the cover is open and it's on the back side of the device, it sometimes interact with magnetic sensor (some little movements of the case) and causes soft-reboot.
Nothing happens if cover is on the front side.
I should have my tablet back tonight or tomorrow depending on UPS. they sent me an email stating they replaced a component (whatever that is) and updated the software. We'll see if that fixes it.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

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