Hi guys,
The first weeks with my Moto G everything worked perfectly fine but now i have a problem and i will try to explain it.
When a friend on facebook sends me a chat message i will get a notification on my Moto G which got the Messenger app installed. Now before, when i would read the message on my PC via facebook.com, the notification would automatically disappear on my phone, but now this no longer happens! The notification stays, even after reading the message on my desktop. So i now have to wake up my phone, unlock it, start the Messenger app and then (and only then) the notification will disappear.
What could cause this problem?
Thanks in advance!!
Related
Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
RBras said:
Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
Click to expand...
Click to collapse
Hey! I had the exact same problem with the RAZR HD (xt925), I've got it replaced twice, with the same problem... just like you... so they finally replaced the razr hd for a xperia zl (6502), the xperia had android 4.2.2 (at the time) and the problem was COMPLETELY GONE!.. so, well.. as the time passed by, the 4.3 came up, updated... and guess what?? the exact same problem from the razr HD was back in this xperia zl. I had decided to roll back to the 4.2.2 again... there aren't any delayed notifications on this firmware. Seems like it's a power saving mode of some sort. who knows :/
RBras said:
Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
Click to expand...
Click to collapse
Hey! Did you end up finding a solution to this problem? I have this same problem with my moto g and I can't find a way to fix it. Any help would be apreciatated
Hey all,
I setup the stock e-mail app to sync to my comcast account when I got the phone in Jan of this year. No issues until yesterday , when I received the message that I couldn't send mail because there was not enough disk space. This happened once before, so I started to delete somethings and I kept getting the message when I would try and reply to an e-mail. I kept receiving e-mails, I only couldn't send. I cleared the cache, that didn't help, then I force stopped the app. Finally I deleted all the e-mails in trash and that seemed to help. But then the app went into a sync loop where it just would sync and not let me have control. After a few reboots of the phone, things seemed to be working....
Seemed to be working is the operative phrase, now it will only very inconsistently download e-mails. it says it is syncing, but nothing downloads.
Any idea would be appreciated
Thx
Mark
Rooted on 4.2.2
Kernal 3.4.42-g.....
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Rolling back Gmail to original version has not helped.
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
erasat said:
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
Click to expand...
Click to collapse
Agree with everything you've said, but in gmail, i've auto download of attachments on wifi to OFF, and Images to "ASk before showing". Not sure there are any other settings I can access?
I have, for the time being, turned OFF notifications from the download app - this is obviously not idea if I really DID have an actual download of a large size or being stuck I have no way of monitoring it.
Open to any other suggestions / ideas
sephstyler said:
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Click to expand...
Click to collapse
Same happened to me (also have Z3 dual) but updating Gmail app seemed to fix this issue.
I have the dual sim z3. I originally had my active tmobile SIM in SIM slot 2 when I put it in SIM Slot 1 the problem went away. Rebooted and no more download manager in the background.
Heya,
So I'm using Whatsapp Web and every time I get a message, it instantly lights up my phone screen. This happens also if the chat is active, meaning I don't get a notification (of course not) but the screen lights up anyway. The phone is too fast to notice the notification, while my old S8 used to ignore notifications if I was on Whatsapp Web.
Any tricks to this? It uses a lot of battery for the screen to keep blinking on
It doesn't seem to happen to me. I'm using the same wifi for my phone and my laptop. My phone only beeps if I don't check the message on my web whatsapp on the laptop. Note that I only use the browser version not the macos whatsapp app.
Zude said:
Heya,
So I'm using Whatsapp Web and every time I get a message, it instantly lights up my phone screen. This happens also if the chat is active, meaning I don't get a notification (of course not) but the screen lights up anyway. The phone is too fast to notice the notification, while my old S8 used to ignore notifications if I was on Whatsapp Web.
Any tricks to this? It uses a lot of battery for the screen to keep blinking on
Click to expand...
Click to collapse
I would have to agree with the previous comment, Im not finding an issue with the app giving me notification have you tried to uninstall it, or just reset the cache/data on the device. The only thing i know that can make it play up in the way you're talking about is if you have sideloaded GMS?
my issue is very different, while I'm connected to whatsapp web (phone and pc on the same network), after a while whastsapp web shows "phone not connected to the internet" and notifications doesn't show on the phone. After I open whatsapp on the phone, I recieve all the messages that weren't arriving.
When I connect to my cellular data on the phone and over wifi on the pc, there's no issues.
It seems that reinstall plus disabling "wake" helped. Now if I'm active on a chat, phone doesn't react, if I'm not, phone vibrates. Just as it's meant to be.
I have the "no connection" problem too. If you find a solution, please do tell
Hi guys,
I am facing a weird issue with my Whatsapp as mentioned in the title. The Whatsapp keep stopping/force close when connected to the internet (either by WIFI or mobile data).
I have a LG V20, Nougat with latest version of Whatsapp installed. It was all good until a few days ago Whatsapp showed the error message "Unfortunately Whatsapp has stopped". It gave the options to open the app again or send feedback. When clicked on open app again, Whatsapp opened for a split second then showed the message " Whatsapp keeps stopping" and gave the options of close the app or send feedback. When opened Whatsapp again, it force closed and keep repeating the same error.
I did not update my phone nor done anything to it. I have the latest Whatsapp version installed before the error occurred. However, about 2 days before the error occurred, I did remove and re-add Google account. I don't think that would cause Whatsapp error as I don't register Whatsapp through Google account and during those 2 days Whatsapp was operating normally. I don't do backup to Google drive, all backups were done locally on phone.
I have done almost all necessary solutions to fix the error but none of them work. I have:
1. restarted the phone
2. rebooted the phone into safe mode
3. cleared cache and data of Whatsapp
4. uninstalled and reinstalled Whatsapp from Google play store
5. uninstalled and reinstalled Whatsapp from Whatsapp's official website
None of the above works. The Whatsapp will force close when the phone is connected to internet. Until recently I noticed that, when the phone is totally disconnected from internet, Whatsapp can be opened normally. With the Whatsapp opened and I connect the phone to internet, it immediately show the error and force close. How strange is that?
So now, I only can type messages in offline mode and press send before connect the phone to internet. The messages can be sent out by keep opening Whatsapp repeatedly. Incoming messages are delayed and no notification at all, I have to periodically keep re-open the Whatsapp to check for new messages. When there are new messages I have to read them in offline mode. This is so frustrating.
I googled and the only one came to this:
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
They seemed to have same problem (with different phones) with me and no solution.
In the mean time, I am also contacting Whatsapp support team, but their replies so far did not answer my problem.
Any solution to this weird issue would be very much appreciated.
Thank you