RESOLVED: Turns out it was GO SMS causing all the problems. The most recent update fixed all my problems. Still have no clue why this would cause my stock messaging app to crash *shrugs*
I have an HTC Evo3D, which had been working fine until this morning. Any app that deals with SMS messages now hangs up and freezes my entire phone, requiring me to take out my battery and restart my phone. I normally use GO SMS, but the default Messenger app crashes as well. Usually the app will load, and I'll see my list of conversations, but if I try to load a conversation or send a new text, everything freezes up and I'm left beating my head against the wall while my phone restarts. I tried to install an SMS backup app, but it froze up as well. Cleared the app data for GOSMS, but no luck.
My phone number is integrated with Google Voice, so I'm willing to erase all my SMS messages if I need to, but I have no idea how to do this without access to a messaging app. Needless to say, this is pretty frustrating
Any protips, Android Gods?
EDIT: I just realized that the GO SMS popup shows up when I get a new text, but if I try to reply or open the conversation--crash, crash, crash. This makes me think there might be something wrong with my SMS archive, but I'm clueless how to fix it.
[SOLVED]
I can not get into the phone call (green phone button) to the dialer, this is the main problem; when I open it, it hangs for a few seconds then I get a message box centered in the middle of the screen: Contacts has stopped. - only OK button to press; and pressing returns to homescreen.
Everytime after sending an SMS I get: "messaging has stopped", although still I can send.
I can access the contacts normally and also everything else is fine. when I start calling someone from there, it works also fine, with the resemling dialer(?) look while talking. But then right after finishing call, again a message pops up: com.android.phone has stopped
- resulting that the calls are not being logged.
the app "GO Contacts Ex" would be ok as an alternative, but here again, after the call ends, the message comes up: com.android.phone has stopped. also other apps like contact+/dialer+ and exDialer&contacts seem like that all using somehow com.android.phone in the end and causing that error message box coming up.
if no fix, is there an alternative app totally replacing the usage of com.android.phone? so that I could use another app?
I have found and tried some suggestions from google to this problem, but none of them helped..
deleting cache in: apps -> all -> contacts memory and contacts and phone, & reboot; - several tries, also SIM card out, and reloads, re-sync;
uninstalled recent updated apps; reboots, sim out, re sync etc.
It seems like there is one small thing interrupting but I can be wrong.
I dont wish to do a factory reset first, and lose all my apps and settings. Before doing that desperately, I would like know if someone could help me out in here? It could be one small setting or stuff to do
I am using JB 4.1.2 rooted
it is possible that I disabled some important processes earlier which caused that, but I enabled them all again and restarted, still nothing changed. otherwise this problem started surely after recent app updates, which i also tried undone and checked
any help is appreciated!
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
I can avoid the first two problems (contacts and messaging has stopped) by simply using a different app which I at least like better (Dialer+ / Contacts+ including sms), and have deactivated the stock versions now (contact and messaging). - and I am happy with that!
the problem with com.android.phone still remains after each call, for both incoming and outgoing. the bothering thing is that error message box, and that the calls are not being logged at all, but sms messages are logged fine.
(I could not find any app that could be an alternative to this com.android.phone, similar to the contacts and messages app. all the 3rd party caller and dialer apps uses com.android.phone in the end when dialing. if i uninstall com.android.phone, there is only skype as an alternative to call. and uninstalling skype gives then no possible ways to call a number. so I need to fix this somehow.)
problems:
1. message "the process com.android.phone has stopped" after every calls.
2. no calls are logged
please find attached a logcat logs when that happens, maybe someone can understand what is causing this (look for com.android.phone).
what is for example E ActivityThread: Failed to find provider info for logs ?
and what can you suggest me?
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
SOLVED !!!!
after reactivating Contacts & Phone, also a brand new folder structure with logs.db was recreated automatically !!!!!
Everything is running smoothly now!!! yay!!!
Just FYI and to summarize, in case it happens to you. it was either logs.db file or something in logsprovider folder damaged.
SOLUTION: just stopped com.android.phone and logsprovider service, and deleted the cache from both. then reactivating them should be ok! then just reboot!
cheers
You mention this "reactivating" step. Can you explain more about how to do this part?
kenkamm said:
You mention this "reactivating" step. Can you explain more about how to do this part?
Click to expand...
Click to collapse
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps again.
Click to expand...
Click to collapse
Thanks! Next time I feel brave and re install xposed I will give this try.
kenkamm said:
Thanks! Next time I feel brave and re install xposed I will give this try.
Click to expand...
Click to collapse
I forgot to mention, also after the 2nd step you need to reboot.
THANK YOU!!!!
esilence said:
I forgot to mention, also after the 2nd step you need to reboot.
Click to expand...
Click to collapse
OMG, I've been dealing with that darn com.android.phone error for nearly a year now ==== and you solved it for me!!! I can't tell you how happy and thankful I am. After every call in/outbound I would get that pesky error! NOW I'M FREE AGAIN!!!!! WOOO HOOOO!!!
I am glad that I could help! you obviously just joined and posted because of me to tell about this.. thank you
Namecards cannot be shared
esilence said:
[SOLVED]
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
Click to expand...
Click to collapse
I was looking at this and hoping these drastic moves could fix the reason I cannot share my contacts using the share command. It force closes afterwards.
Sadly, I've tried all of this and my contacts still cannot share. So you have any idea what could be wrong with my Galaxy S Relay? I am rooted (but using stock 4.1.2) at this time, and have only removed bloatware such as Evernote, Slacker, etc.
Thank you !!
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
Click to expand...
Click to collapse
Worked like a charm on Samsung S5 Mini.
sorry @furboom1240 i missed that topic here and didnt see your message earlier. but i have no idea what could have solved your issue either. it relates to something else i guess, hope u had luck in the meantime and solved
@DeViBos thanks another new user and first post, i appreciate! welcome to xda and have fun
Is it possible to try this method to other brand like HTC example? Because Phone can't force stop and there's no logsprovider. Where it can be found?
Just as I will do now. Thank you sooooo much I thot my phone was a hacked mess. The world just became a better place!
Same problem on my Redmi 1S
esilence said:
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
Click to expand...
Click to collapse
Sorry for waking an old thread. I am facing a similar problem.
My Device is -
Xiaomi Redmi 1SW (Rooted)
Android 4.4.4
MIUI 7.2.3.0 KHCMIDA
I have removed all bloatware as mentioned in this post (http://forum.xda-developers.com/xia...-to-remove-bloatware-list-miui-t2999283/page2) and also another app called 'Xiaomi Service Framework' if these are causing the problem.
I was earlier facing this problem when I was using MIUI 7.1.1.0 KHCMICH (Rooted and Xposed installed). It suddenly started occurring as soon as I connected my phone to the PC before even doing anything. The pop-ups (Unfortunately Phone has stopped) became irritating. Luckily, I had USB debugging enabled. I connected the phone to the computer and put the following in the CMD -
adb devices
adb shell
su
pm disable com.android.phone
exit
exit
exit
Then the window stopped appearing. So I (mark this) turned off Wi-Fi and disconnected phone from PC. I was using the phone normally for few hours. But I realized that outgoing calls on my phone were not possible (the system dialer (com.android.contacts) closed after pressing the call button) and no incoming calls were being recorded (I use the in-built call record feature in the system dialer app). So I connected my phone back to the computer and wrote
pm enable com.android.phone
in place of pm disable com.android.phone keeping all above mentioned commands same.
This time the window did not appear. I was able to make and record calls perfectly. But on the same day, when I again switched on Wi-Fi, the window started reappearing. So I used my device by keeping the com.android.phone disabled for few days.
After few days, I got an OTA update to MIUI 7.2.3.0 KHCMIDA. I thought it would solve the problem.
I also wanted to reset my device because it had lot of junk. So, I flashed the update, rooted the device, removed all bloatware apps again (which came after the update) and shut down my phone. The error window hadn't appeared yet though com.android.phone was enabled and Wi-Fi was connected.
Then I booted into recovery and erased the cache and data partitions (NOT the internal storage). Then after phone was booted and as soon as all setup was done, the error window started coming up again.
So, I don't think that data/data/com.sec.android.provider.logsprovider/databases/logs.db has any problem because it was erased completely after I wiped data.
I need HELP !!!
I get the same message (com.android.phone and a few others) over and over again and my phone is veeeeery slow. It all started after I put my SIM-card into the phone for the first time. I have an S7 with SuperMan-ROM installed. I can't deactivate my "contacts", it just doesn't let me push the deactivate-button. Plus I can't find the phone-app or logsprovider. Is there a different appmanager apart from the stock which I could use to delete and deactivate?
Hi
i have problem in samsung j5 2016 regarding com.android.phone has been stop this message shown after each second and also not showing mobile network
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Rolling back Gmail to original version has not helped.
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
erasat said:
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
Click to expand...
Click to collapse
Agree with everything you've said, but in gmail, i've auto download of attachments on wifi to OFF, and Images to "ASk before showing". Not sure there are any other settings I can access?
I have, for the time being, turned OFF notifications from the download app - this is obviously not idea if I really DID have an actual download of a large size or being stuck I have no way of monitoring it.
Open to any other suggestions / ideas
sephstyler said:
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Click to expand...
Click to collapse
Same happened to me (also have Z3 dual) but updating Gmail app seemed to fix this issue.
I have the dual sim z3. I originally had my active tmobile SIM in SIM slot 2 when I put it in SIM Slot 1 the problem went away. Rebooted and no more download manager in the background.
Hello, I have a rooted Metro PCS ZTE obsidian z820 and running Android 5.1 , with stock ROM and I really don't know much but I have been starting to learn.
Anyways I've had to restore a backup from recovery at least 4 times already because one day my phone died and I left it off and let it charge but when I powered it back on I got the message 'unfortunately the process com. google.android.gapps' has stopped' repeatedly making it impossible to do anything. once I restored my backup I searched everywhere , started looking at Logs from alogcat(which im also a beginner at), and cant seem to find any thing actuallly related to MY problem. I need to fix that problem from happening before it happens.
sadly when l made my backup my phone was already acting up and FORCE CLOSING MULTIPLE APPS. i.e when try to open a text message (through the notification or the app itself) with the stock messaging app it will force close. I've been unable to reply or read more then the preview of the messages so I tried to just compose a new message to respond but as soon as I click send it force closes, and the message still gets sent.
The play store also started force closing when I would click 'see more' on any apps description.
Gmail & Inbox by Gmail also force close when trying to read a message . These aren't the only apps that have started messing up. I very desperatly need help I CANNOT afford another new phone. I don't know if it's because I rooted in phone or what? but how do I know?
UPDATE!!: I accidently opened Google maps and I started seeing 'unfortunately the process com.google.android.gapps has stopped ' repeatedly again. I restored my back up again and almost every one of my apps force close upon opening now or it seems like once inside an app I try to read anything like 'see more' or description of open emails or messages it force closes?
Firefox, Apptoid app-store, orbot, Esfile-Explorer pro, lucky patcher, catlog, are im pretty sure the only mostly working apps.
GloUnicorns said:
Hello, I have a rooted Metro PCS ZTE obsidian z820 and running Android 5.1 , with stock ROM and I really don't know much but I have been starting to learn.
Anyways I've had to restore a backup from recovery at least 4 times already because one day my phone died and I left it off and let it charge but when I powered it back on I got the message 'unfortunately the process com. google.android.gapps' has stopped' repeatedly making it impossible to do anything. once I restored my backup I searched everywhere , started looking at Logs from alogcat(which im also a beginner at), and cant seem to find any thing actuallly related to MY problem. I need to fix that problem from happening before it happens.
sadly when l made my backup my phone was already acting up and FORCE CLOSING MULTIPLE APPS. i.e when try to open a text message (through the notification or the app itself) with the stock messaging app it will force close. I've been unable to reply or read more then the preview of the messages so I tried to just compose a new message to respond but as soon as I click send it force closes, and the message still gets sent.
The play store also started force closing when I would click 'see more' on any apps description.
Gmail & Inbox by Gmail also force close when trying to read a message . These aren't the only apps that have started messing up. I very desperatly need help I CANNOT afford another new phone. I don't know if it's because I rooted in phone or what? but how do I know?
UPDATE!!: I accidently opened Google maps and I started seeing 'unfortunately the process com.google.android.gapps has stopped ' repeatedly again. I restored my back up again and almost every one of my apps force close upon opening now or it seems like once inside an app I try to read anything like 'see more' or description of open emails or messages it force closes?
Firefox, Apptoid app-store, orbot, Esfile-Explorer pro, lucky patcher, catlog, are im pretty sure the only mostly working apps.
Click to expand...
Click to collapse
Here are the roms that everyone is looking for
drive.google.com/open?id=1Pk-Duhdt0svif8YYLY8NYk6tOG-bRL2k
Hey Guys,
So this morning when i started using my phone and wanted to add a contact from whatsapp the phone started lagging, and the said there is no app open this contact.
Finding it weird i tried opened the stock contacts app on my phone, and it was just a white screen and then the app crashed, I tried opening the dialer (phone) that was totally blank none of my previous call logs seen.
Then i tried switching off the phone and restarting, same issue no change, then going back to whatsapp all my contacts vanished and are only seen as the actual phone numbers.
Things ive tried:
I tried clearning cache and data of the contacts App
I dont have G+ installed
Went to google account and checked contacts sync, no issues there
but i'm not able to even add a contact or view them at all.
Please help
Phone: Vivo U10
Age: barely 10 months (new phone)