[Q] camera lens bubble - Nexus 5 Q&A, Help & Troubleshooting

Hey guys. After a while of using my Nexus 5, I noticed that when I take pictures there is this bubble on the screen that also gets on the pictures. I ruled out software due to any camera app that I try had the same bubble so I was just wandering if any of you guys know how to fix this?

Just a quick bump

Guys?

either rma it or take it apart and clean the lens.

What can we suggest?? You yourself have ruled out the possibility of a software bug.. So, it's obviously hardware related. You could try blowing air near the camera circle or near the headphone jack...
If you have experience in opening up a device, you could try cleaning it yourself or send it in and let google/LG take care of it...

Seems like I'll try opening it myself. I've already had 2 RMAs don't really want to have to do a third one.

Related

Camera issue

Hello, I have recently noticed that my phone (HTC TP, ROM 1.90.404.1) takes odd pictures, I think it has something to do with the frequency and/or intensity of the light that comes from the object you're taking a picture of.
I have added a photo that I took, in the picture you see a lamp aimed at the ceiling. Note the weird colors.
I only have this problem with the 3.2 MP camera on the back, the camera on the front of the device is fine. Now I didn't buy the phone for it's camera quality, so it doesn't bother me that much. But I'm still curious.
Does anyone know whats going on?
regardles if you bought it for the camera function or not.
the camera function is on youre phone and it should work.
looks like youre camera doesnt work goed, so if it was my phone, i brought it back for repair.
Bump.
E-mailed HTC via the support site, waiting for a reply.
I don't want to have to hard reset
Anyone got any ideas?
This is probably a faulty device. I'd return it.
The photo looks normal to me
Did you store any kind of mind-driving / psychidelic substances near your Touch Pro?
Well a hard reset did not fix it.
I suppose I'll start looking into the return policy/warranty while I wait for a reply from HTC.
OK well another update.
The good news is I figured out what is causing it.
The problem is the IR filter or rather lack thereof. I asked around and someone told me I should aim a remote control at the lens, press buttons and see what happens. Well I see a nice bright flash on my screen whenever I press a button
Now how to fix it. I think placing a simple IR-filter in front of the lens might do the trick.
Looks like the hardware is fine.
Pezjik said:
OK well another update.
The good news is I figured out what is causing it.
The problem is the IR filter or rather lack thereof. I asked around and someone told me I should aim a remote control at the lens, press buttons and see what happens. Well I see a nice bright flash on my screen whenever I press a button
Now how to fix it. I think placing a simple IR-filter in front of the lens might do the trick.
Looks like the hardware is fine.
Click to expand...
Click to collapse
This is not your problem. ALL digital cameras do the same 'trick', even my 12 MegaPixel super Olympus i've just got. I've even used this behavior to help fix a broken remote a few years back.
johnk1973 said:
This is not your problem. ALL digital cameras do the same 'trick', even my 12 MegaPixel super Olympus i've just got. I've even used this behavior to help fix a broken remote a few years back.
Click to expand...
Click to collapse
Awww but the effect seemed the same. So maybe it's still something to do with the frequency?
Pezjik said:
Awww but the effect seemed the same. So maybe it's still something to do with the frequency?
Click to expand...
Click to collapse
Looks Poloraized, bad senor if u ask me.

Is my nexus 5 camera broken?

My nexus camera seems to be broken. The lens constantly moves and shifts around, making non stop clicking. I can't take videos because doing a simple pan results in a shakey video that jumps up down or shakes sideways.
Has anyone else experienced this with their nexus? Is this a hardware problem or the camera focus issue people are talking about? Because this is really bad, worse than just getting unfocused photos..
Edit: I'm thinking my image stabilization is picking up wrong input and trying to correct the lens for no reason resulting in the constant shifting.
From my understanding IS is either working or not, so if the OIS controller was broken I'd get no image stabilization, so it could be software (not just the camera app, something in the internals of the system)
Does anyone have an idea what is wrong and how to fix this?
Is the cell repair shop using oem products to replace?
Sent from this crappy Nexus 5
furou said:
My nexus camera seems to be broken. The lens constantly moves and shifts around, making non stop clicking. I can't take videos because doing a simple pan results in a shakey video that jumps up down or shakes sideways.
Has anyone else experienced this with their nexus? Is this a hardware problem or the camera focus issue people are talking about? Because this is really bad, worse than just getting unfocused photos..
Edit: I'm thinking my image stabilization is picking up wrong input and trying to correct the lens for no reason resulting in the constant shifting.
From my understanding IS is either working or not, so if the OIS controller was broken I'd get no image stabilization, so it could be software (not just the camera app, something in the internals of the system)
Does anyone have an idea what is wrong and how to fix this?
Click to expand...
Click to collapse
sounds like a hardware defect, RMA it ASAP! my OIS is working GREAT during videos...i also dont have any clicking or anything. everythign is smooth and in focus. exchange that bad boy ASAP.
turdbogls said:
sounds like a hardware defect, RMA it ASAP! my OIS is working GREAT during videos...i also dont have any clicking or anything. everythign is smooth and in focus. exchange that bad boy ASAP.
Click to expand...
Click to collapse
I 100% agree with this. Mine is completely clean with no problems - no sounds or anything.

My N5 camera now has a dark spot

So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
I wouldn't advise you to open the device up yourself.. You will surely loose warranty if you mess up.
If you think it's a hardware issue then Flash the factory images from Google to return to stock
, reset the tamper flag, lock the bootloader and send it in..
Sent from my Nexus 5 using Tapatalk
alxg49 said:
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
Click to expand...
Click to collapse
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Win$t said:
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Click to expand...
Click to collapse
I tried the tapping trick too - did not work for me either
I'm still contemplating over the idea of reverting to stock, locking the bootloader and sending in my faulty unit. It would probably take a couple of weeks and I don't want to part ways with my N5 for so long. But living with that nasty blemish on my camera is equally frustrating
I'm going to try this.
https://www.youtube.com/watch?v=vioySXQv5Gs&index=141&list=WL
I had this issue a few months back; the image you posted looks identical to the issue I had.
Google covered it under warranty and sent me a new device. They asked me to do a full factory reset to confirm it wasn't software related. The process was pretty smooth: if they do send you a new device, you just send your N5 back once it comes so you're not stuck without a phone for a while or anything. They do put a hold on your credit card for the price of the phone until they get your phone, though.
I had it rooted and everything prior to sending it in, but I unrooted/reset the tamper flag before sending it in (and did a factory reset obviously).
I have the same problem but with Nexus 5x. Not 100% sure was the dark spot in the middle at the beginning or not. Now the device is about a week old.

Blurry camera

I just want to start off by saying , YES i know there are multiple threads about the G5 and having the main camera not focus. I found that if i shook my phone, that eventually it would focus. Most people seem to fix this problem by replacing the camera. So i went ahead and bought one from ifixit, and when it arrived, the camera was DOA. They sent me another and after 1 day, the same thing happened. The phone refused to focus. So they sent me another replacement and the same thing. It wouldn't focus. They agreed to refund me. I then bought one from ebay and after installing it today, IT DOES NOT FOCUS. I have checked/cleaned the lens area , so no there are no smudges. There is 1 scratch but it does not cover the lens itself. The secondary camera has about 3-4 scratches that cover the lens, but that camera has no problem focusing. Does anyone have any ideas? I have had this phone for over a year, and apart from this issue it has been bullet proof(ignoring the screen retention problem that seem to also affect phones like the s7). I love it so much. Any help would be greatly appreciated.
Not going to help much but I'm in the same boat. I can hear the camera rattling when I shake it, and with my original camera, the focus mechanism trying to to its thing. Tried a few ebay ones labeled as "New" and got ones that are pulled from old phones and won't even try to focus or simply not work at all. I would think that ifixit you wouldv'e had the best luck with and thats pretty disappointing to hear because I was hoping pony up and just go with them next. All I've heard is that you just have to keep trying until you get one that works, then be super careful with it. Kinda sucks, at least we have the wide angle though and thats what I use most of the time for actual pictures but most apps only go through the regular camera.
I am at a lost on what to do. Its so frustrating. The wide angle camera is nice, but not as a main camera. I have to zoom and crop quite a bit since I use Fb messenger(which kills quality) and the wide angle is such a hassle. I literally gave up. I'm tired of "trying" other ones. I really don't know what to do. I guess I either live with it or, sell it for cheap, then buy a s7.

Camera fault? pictures attached.

Hi, I think I have a big problem with camera on my s8+. There's an yellow/white/green dot moving around the screen while taking picture during sunny day. It occurs also when taking pictures of any artificial lights. I've attached a video sample and picture below. Does anyone else experienced that? Should I ask for replacement from EE as I only have just received the device?
https://imgur.com/gallery/b4ugQ
https://imgur.com/gallery/yF23T
https://imgur.com/gallery/nikfA
https://imgur.com/gallery/DwTve
That's a lens flare. Seems like the lighting conditions at that time were causing it.
Just to verify, using artificial light (example, indoors brightly lit), do you have the dot? If not, it is simply lens flare.
If it is present with any light, just get an exchange, perhaps there is a defect in yours that causes the reflection.
side note: do you have any skin/case/whatever that may be adding to the reflections around the cam?
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
discodestroyer10 said:
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
Click to expand...
Click to collapse
That isn't normal then, get an exchange.
Did you ever resolve this? I have the same problem with my new S8+
It's a reflection of whatever light source is facing the camera mine do3s it to. I will find a pic and post as well
Don't take pics facing light source.

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