[Q] keeps loosing phone connection - Nexus 5 Q&A, Help & Troubleshooting

Starting a while ago my phone keeps dropping its connection (every 10 seconds) so it looks like it in airplane mode without the airplane. Empty triangle. Its not the carrier, because the my wife's S4 has the same and no problems.
I thought it could be one of the problems described here, but nothing there fixed it.
Made a screen recording of the problem here.
Has this happened to anyone else? How was it solved? If not, other suggestions?

Are you running stock or rooted or is your phone running custom software?
Sent from my Nexus 5 using XDA Premium 4 mobile app

It started with everything stock. Trying to fix the problem I rooted it. Except for that all is still stock.
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Related

Sudden loss of mobile network

Hey guys,
Ever since I got this phone, the mobile network is lost all of a sudden. Need to restart to get the signal back. Even at the same spot it lost.
Anyone facing the same issue and any fixes for the same would be appreciated.
Sent from my Nexus S using XDA App
Same thing with me, normally happens when the signal is lost from being out of range. Then signal just doesn't come back unless I reboot.
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Same thing here on stock 2.3.2
Reboot gets it back so I don't know what was the original cause. I have just upped to 2.3.4 manually so I will report back if it happens with this new version.
Two days on 2.3.4 (non rooted) and have not noticed the previous problem yet. Does not mean it has gone away yet LOL
(no I didn't post this at 3:00am - I am on GMT +8)
Im still Running 2.3.3, Will be updating soon.
Sent from my Nexus S using XDA App

Signal dropping then coming back

I'm on T-Mobile here in the US. Not sure if anyone else is having issues. I've had my phone since the 6th. Up until yesterday it's all been perfect. Now every now and then the service just drops to "no service" followed by "emergency calls only" then finally comes back to normal. When I have signal, it's good. 4-5 bars. The drops are random. I'm stock + root.
Anyone else having problems?
Same thing is happening with Rogers
Sent from my Nexus 5 using xda app-developers app
Hmmm... I have tried a couple ROMs but none lasted long enough without bugs to notice. I also flashed the stock image again just to be sure and it's still there.
There's an ongoing thread already on XDA:
http://forum.xda-developers.com/showthread.php?t=2525583
Also, there is a thread where a rep from Google, Paul, has acknowledged the issue. Please post your issues there for them to track/investigate:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Unlocked, stock rooted, stock kernal, and I'm having the same issues. Very slow when switching from lte to 3g and back to lte, sometimes it doesn't switch back to lte. Also the loss of signal. I though if factory reset back to stock but I guess that's not the issue.
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Same very erratic here in at&t lte
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I don't think it's the networks, I think it's the hardware
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dicecuber said:
I don't think it's the networks, I think it's the hardware
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Click to expand...
Click to collapse
According to this link:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/-DgsOajavnsJ
It's a software issue.. I am getting the same thing on Rogers. I only get it after a call or when sending SMS. Frustrating issue, to put it mildly
I switched to bricked kernel my connections have been solid. Later I also switched to the Cataclysm ROM and so far so good.
I think it is a software issue.

3G data hangs

Having a weird issue thats been persistent since I got the phone to be honest back in January, when I am using the phone 3g data will hang and all services that require internet will not work. And the 3g icon stays white and not brown so its not a connection issue, never happened on my s3 once and i have been with three for 3 years now. Texts also do not send when this happens. Anyone? All stock no root. Happens rarely but when it does it will not come back for about 10 minutes
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samkent6 said:
Having a weird issue thats been persistent since I got the phone to be honest back in January, when I am using the phone 3g data will hang and all services that require internet will not work. And the 3g icon stays white and not brown so its not a connection issue, never happened on my s3 once and i have been with three for 3 years now. Texts also do not send when this happens. Anyone? All stock no root. Happens rarely but when it does it will not come back for about 10 minutes
Sent from my GT-P5110 using xda app-developers app
Click to expand...
Click to collapse
Just check restrict background data from data usage option under settings!
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Data keeps stalling

Hello, I have searched around but I haven't found anyone reporting this particular issue nor one similar enough to troubleshoot on my own based on those solutions.
I recently began noticing that I was experiencing an issue where data LTE/hspa appears connected, but no information is transmitted. If I put airplane mode off and then back on, data reconnects and all is fine until it happens again. This is occurring multiple times per day.
I am running cataclysm ROM with Franco #40 right now.
Any help would be much appreciated.
Sent from my Nexus 5 using Tapatalk
are you undervolted?
I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
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dwhogan said:
I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
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Click to expand...
Click to collapse
hes not.
any issues with your provider?
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I've seen it happen on occasion. The only thing I would suggest is trying stock to see if you can reproduce.
dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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Click to expand...
Click to collapse
i have tmobile as well, and had that happening to me several weeks ago. it started happening suddenly, was like that for several weeks, and stopped happening just as sudden. i think it might be an issue with tmo, or something that they are doing. anyways, putting it in airplane mode then back always fixed it for me when it did happen.
Good to know. I will call them if it continues.
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Also with t mobile and had this issue suddenly start about two weeks ago. Very annoying. I do the airplane mode trick to get it working. Where are you located? I'm in Sacramento, ca
Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
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jaimeletelierhay said:
Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
no.
bars dont turn orange, and a connection is shown. data just stops flowing. turning on airplane mode then back fixes it every time.
Same thing
I am on Metro PCS (t-mobile) and have the same issue as others. Weird thing is I only noticed after activating a replacement Nexus 5 I just received. Can't say I remember seeing this so frequently on the original (wasn't paying as close of attention though).
Probably just something up with t-mobile. Might try reflashing the radios. My original Nexus 5 updated via OTAs where as the replacement came with the 4.4.2 stock image pre installed.

Signal loss

Hello, I am getting dipping in signal it will just randomly go and come back again, all signal is gone, any idea?
I'm running 4.4.4 [stock] and Franco.kernal
Sent from my Nexus 5 using XDA Premium 4 mobile app
Are you on 4.4.4r2? I too experienced that problem but not random for me, only occurs after disconnecting call.
Me too ,runnning latest Pa and Franco.....really annoying.
Edit: Tested some other phones,believe it's carrier fault.

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