Hardware help! - Nexus 5 Q&A, Help & Troubleshooting

So in the last three days I lost the vibrator motor, loud speaker, and the microphone. Anyone know if this has been an issue and if it can be fixed? Otherwise it's an RMA.
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Did you drop the phone in the toilet? Throw it against a wall? Flash a kernel meant for another device?
If you answered know to all three questions: RMA it.

theesotericone said:
Did you drop the phone in the toilet? Throw it against a wall? Flash a kernel meant for another device?
If you answered know to all three questions: RMA it.
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Don't you hate auto correct, lol
Sent from my Nexus 5

jd1639 said:
Don't you hate auto correct, lol
Sent from my Nexus 5
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Know I don't. lol Nice catch.

I am
justibasa said:
So in the last three days I lost the vibrator motor, loud speaker, and the microphone. Anyone know if this has been an issue and if it can be fixed? Otherwise it's an RMA.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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I am sorry to inform you my friend. Your N5 has become a retarded N3 lol

Lol. Called for an RMA.
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Related

[Q] Nexus 5 speakers

can someone tell me if there are 2 loud speakers at the bottom of the nexus 5? I have played music through them and when i block the one on the left then the music is muted, no sound comes from the one on the right. Is it just my phone?
cheers
One of the openings is a microphone, there's only one speaker.
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aindow said:
One of the openings is a microphone, there's only one speaker.
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Ah.. So only one loudspeaker on this phone then.
guerillaxdadev said:
Ah.. So only one loudspeaker on this phone then.
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it has normal old speakers just like the iphone and every other phone =/ gotta say im gonna miss my htc one speakers.
guerillaxdadev said:
Ah.. So only one loudspeaker on this phone then.
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yep just 1...and it's not the best sounding either - pretty average (bit tinny)
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beaver2233 said:
yep just 1...and it's not the best sounding either - pretty average (bit tinny)
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Oh my Nexus 5 don´t have subwoofer....... Nexus 5 sucks..............
In comparison with Nexus 4 how good or bad is it?
jlmcr87 said:
Oh my Nexus 5 don´t have subwoofer....... Nexus 5 sucks..............
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yeah cos that's what I said?
Zaras said:
In comparison with Nexus 4 how good or bad is it?
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I haven't owned a Nexus 4 so can't comment... it's not bad, but after been using the S4 it's certainly not as good, though that's understandable.
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aindow said:
One of the openings is a microphone, there's only one speaker.
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Thanks for making me feel dumb and relieved, all at once. I thought my phone was broken. Now I realize I'm an idiot.
Mechashiva said:
Now I realize I'm an idiot.
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No, you're not. Never call yourself names. It's not healthy.
Mechashiva said:
Thanks for making me feel dumb and relieved, all at once. I thought my phone was broken. Now I realize I'm an idiot.
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It's OK. I thought the same when I first got my Nexus.
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Voulme reduced due to Water Spilled
Hi guys
my phone speaker volume got reduced due to water spilled over it ..

Advice wanted. Nexus 5 RMA

So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
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Kwongger said:
So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
Sent from my Nexus 5 using XDA Premium 4 mobile app
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if the light bleed bothers u i dont see why u wouldnt
My 1st arrived with a DOA vibrator, but never worked. THat was the only issue. Got my 2nd one and vibrator works as expected. I love this phone
You're going to get light bleed of some kind on any backlit LCD. Is it bad? Do you use your phone in a dark closet with the screen set to display a black screen? Up to you
Kwongger said:
So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Yes why wouldn't you? You paid for it you don't pay for 90% functional you want 100%
hello00 said:
if the light bleed bothers u i dont see why u wouldnt
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Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
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Kwongger said:
Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
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take a pix of how bad it is
Kwongger said:
Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
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There's a whole thread on rma. http://forum.xda-developers.com/showthread.php?p=47198623
jd1639 said:
There's a whole thread on rma. http://forum.xda-developers.com/showthread.php?p=47198623
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yup. I know that exists. There's not much discussion of how the experience was though.
mistahseller said:
Yes why wouldn't you? You paid for it you don't pay for 90% functional you want 100%
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I agree. I just don't want to go through the trouble of RMA'ing for a worse (or equal) device lol
There is no reason to think that you would get an equal or worse product if you RMA it. If you do RMA the RMA.

Is google even going to acknowledge the microphone problem??

This mic makes this phone almost unusable. I HATE having to constantly repeat myself because everyone keeps telling me they can't hear me. Makes me not even want to call...
Something tells me Google just doesn't give a **** because why would they? They've already sold their phones and I just don't see them putting in any real effort to fix this.
The more nexus phones I own the less I want to buy another...sigh it could have been so nice. Guess I'll probably end up trying to trade for a g2 if this doesn't get solved.
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It just baffles me how many nexus users are so accepting of this and just shrug it off. If this was any other major release is from apple it would be all over the news. I guess we've just been conditioned to accept crap because of the low price? Doesn't seem worth it if you ask me
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no problem with my microphone. i hear it well, and people that i talk to hear me well. especially people on tmobile, who have the tmobile hd calling option included in their phone as well. google would only work to take care of it if many were having the same issue, which it appears that the issue, if exists, is very limited.
Are you a quiet talker? Or does your voice "carry "? I don't think this has anything to do with hardware because I've seen threads of people who have returned with phones with no luck. Like others have postulated I believe it has to do with the noise cancelling reading (part?) of my voice as background noise.
This is a real issue and i know I'm not the only one
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I'm on Tmobile and that doesn't make a difference if the other person has Tmobile too
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I fixed my issue by only talking on my right ear because my left ear would cover top mic and people couldn't hear.
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colonelcack said:
I'm on Tmobile and that doesn't make a difference if the other person has Tmobile too
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do you have tmobiles hd calling in your area? it makes a huge difference over regular calling!
No problem on my microphone. Only problem that I have is during a call I lose signal resulting in a dropped call.
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simms22 said:
do you have tmobiles hd calling in your area? it makes a huge difference over regular calling!
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How would I know?
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colonelcack said:
How would I know?
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call tmo and ask. also, are you using a case? is it covering the mic?
simms22 said:
no problem with my microphone. i hear it well, and people that i talk to hear me well. especially people on tmobile, who have the tmobile hd calling option included in their phone as well. google would only work to take care of it if many were having the same issue, which it appears that the issue, if exists, is very limited.
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Tmobile HD calling?
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basa820 said:
Tmobile HD calling?
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Free from T-Mo in areas where they support it.. I believe it's just a 3G/4G requirement and a phone that is compatible. Both phones have to be able to do it, with the proper coverage, and then it greatly increases the bitrate on the call making it just as good as a Skype to Skype call for instance.
My mic is just fine. In fact, most people say I sound like I'm on a landline. The N5 has some of the best call quality of any phone I've used, surprisingly.
Sent from my Moto X
_MetalHead_ said:
My mic is just fine. In fact, most people say I sound like I'm on a landline. The N5 has some of the best call quality of any phone I've used, surprisingly.
Sent from my Moto X
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thats how i feel as well
I have no issues at all and people are telling me I sound better both on the phone itself and via bluetooth than I did with my sgs4. I'm on AT&T.
colonelcack said:
This mic makes this phone almost unusable. I HATE having to constantly repeat myself because everyone keeps telling me they can't hear me. Makes me not even want to call...
Something tells me Google just doesn't give a **** because why would they? They've already sold their phones and I just don't see them putting in any real effort to fix this.
The more nexus phones I own the less I want to buy another...sigh it could have been so nice. Guess I'll probably end up trying to trade for a g2 if this doesn't get solved.
Sent from my Nexus 5 using xda app-developers app
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Is it just during phone calls? Have you tried doing just a voice recording or recording a video? It's not a problem with the mic if your voice is fine after you try that.

Has LG fixed the vibration motor defect?

My day one Nexus has a non functioning GPS, since it was still under warranty I started the process of returns in December. Since then Google has shipped me 2 phones with vibration motors that sound like a wreck. I'm waiting on the third replacement now. Am I swimming upstream with this one or has Google started shipping fixes yet?
There are no fixes. Its either faulty or not
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rootSU said:
There are no fixes. Its either faulty or not
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I get that, I'm wondering if anyone is starting to see units that do not have that problem shipping?
Mine from 12/2013 has loud a vibration motor. Sounds like a dental drill!! Waiting a couple months before I try to RMA. Sounds like they're still rolling out crap ones.
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Mine is a brand new RMA from T-Mobile fresh in the Google box. Motor sounds like absolute crap and just feels loose or something. I can't stand it. I am going to wait a few months before I do it again. Hopefully better models will be out by then.
What vibration motor defect?
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rayiskon said:
What vibration motor defect?
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Some owners report an extra loud vibration from the motor as if it were loose or something
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rootSU said:
Some owners report an extra loud vibration from the motor as if it were loose or something
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Aha that. Tbh my N5 vib. motor acts the same as my nexus 4 used to, and both are a lil bit off when compared to a GS3 for example, so i'm guessing it's either buggy drivers or cheaper hardware that LG is putting in the nexus line. Either way, i'm afraid guys who are RMAing will not get what they are looking for
rayiskon said:
Aha that. Tbh my N5 vib. motor acts the same as my nexus 4 used to, and both are a lil bit off when compared to a GS3 for example, so i'm guessing it's either buggy drivers or cheaper hardware that LG is putting in the nexus line. Either way, i'm afraid guys who are RMAing will not get what they are looking for
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I think you're right.
I've never experienced the N4's vibrate but I prefer the n5 (that I have anyway) to my s3. Its more like the elasticity twang of an xperia. But then mines quiet so I dont have the issue the op has.
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rootSU said:
I think you're right.
I've never experienced the N4's vibrate but I prefer the n5 (that I have anyway) to my s3. Its more like the elasticity twang of an xperia. But then mines quiet so I dont have the issue the op has.
Sent from my Nexus 5 using Tapatalk
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does it happen to your phone that sometimes (randomly) as if it loses vib. strength, and you can't feel it while typing, then after a while everything comes back to normal.. ?
This is a thing i used to notice on the N4 and i'm still noticing it on the N5, there are actually threads about it in the Q&A section..
rayiskon said:
does it happen to your phone that sometimes (randomly) as if it loses vib. strength, and you can't feel it while typing, then after a while everything comes back to normal.. ?
This is a thing i used to notice on the N4 and i'm still noticing it on the N5, there are actually threads about it in the Q&A section..
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No, I've never had that either. I guess I've been lucky but I've never had any issue with vibration
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1. N5 16gb: quiet -> went back for 32gb
2. N5 32gb: louder, but still ok
3. N5 32gb: ****ing loud
4. N5 32gb: ****ing loud
All 312K. At the moment it makes no sense to RMA...
https://www.youtube.com/watch?v=yit6-lFDen0
if this is what OP is facing, then it's terrible.. i guess i was lucky with my N5 too
rayiskon said:
https://www.youtube.com/watch?v=yit6-lFDen0
if this is what OP is facing, then it's terrible.. i guess i was lucky with my N5 too
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Oh wow. That's terrible. And I thought my Wife's Moto X was loud.

Malware?

My phone is rooted, has CM11, and also have a badly cracked screen/digitizer. I'm debating if it's malware or just the digitizer. I've ran AVG and Malwarebytes and nothing shows up. Coming here to see what you guys think.
My phone keeps clicking random ****, so that's why I'm asking.
Malware can't crack your screen.
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You're joking right?
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rootSU said:
Malware can't crack your screen.
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No ****. I was stating what's wrong with my phone.
jd1639 said:
You're joking right?
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I wish I was. Still new to Android.
dinggus said:
No ****. I was stating what's wrong with my phone.
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Well you didn't actually describe any symptoms so I was unable to guess what you meant to say. Now you actually edited your post to add the symptoms , that definitely can be the digitiser
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rootSU said:
Well you didn't actually describe any symptoms so I was unable to guess what you meant to say. Now you actually edited your post to add the symptoms , that definitely can be the digitiser
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Alright thanks. Just debating to get it repaired in a shop down here for $190 and get it back sooner or send to LG.
dinggus said:
Alright thanks. Just debating to get it repaired in a shop down here for $190 and get it back sooner or send to LG.
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How much will LG charge ?
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rootSU said:
How much will LG charge ?
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From Googling, people are stating $130 with waiting 1.5 weeks to 3 weeks.
Don't have an extra phone, so getting it fixed where I'm located might be a better.
dinggus said:
From Googling, people are stating $130 with waiting 1.5 weeks to 3 weeks.
Don't have an extra phone, so getting it fixed where I'm located might be a better.
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Will also void warranty though. Could still send to LG and buy the cheapest dumb phone avaialable to keep on contact.
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rootSU said:
Will also void warranty though. Could still send to LG and buy the cheapest dumb phone avaialable to keep on contact.
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I bought this phone off Craigslist. I don't think the warranty will cover anything else.
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The phone comes with warranty.... So you have the warranty. Has not been a year yet soooooooo yeah.
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