Last september I did what most people do when they want more out of their device, I rooted and soon unlocked to put on custom roms. Everything worked fine with the occasional bootloop that was easy to fix. One day, my tablet started to open and shut apps by its self and scroll from the right to the left on the screen or on whatever I had open at the time. In a desperation, and partially the tablet clicking wipe all, I lost all hope of getting my tablet back until today. I finally got it to charge and got chromi-x on it from a micro sd card, but the tablet still presses things randomly by it's self and I can't figure out what is causing this. Any help would be appreciated.
epiceins said:
Last september I did what most people do when they want more out of their device, I rooted and soon unlocked to put on custom roms. Everything worked fine with the occasional bootloop that was easy to fix. One day, my tablet started to open and shut apps by its self and scroll from the right to the left on the screen or on whatever I had open at the time. In a desperation, and partially the tablet clicking wipe all, I lost all hope of getting my tablet back until today. I finally got it to charge and got chromi-x on it from a micro sd card, but the tablet still presses things randomly by it's self and I can't figure out what is causing this. Any help would be appreciated.
Click to expand...
Click to collapse
I had that issue with both a Palm Pre phone and the my TF700T. In both cases the problem was h/w and required repair/replacement of the digitizer by the vendor.
sparksd said:
I had that issue with both a Palm Pre phone and the my TF700T. In both cases the problem was h/w and required repair/replacement of the digitizer by the vendor.
Click to expand...
Click to collapse
Really? How much would that cost sense I never had a warranty and even if I did. I voided it within the month of buying it. I don't want to spend to much sense I am more than happy to just keep on using my iPad.
epiceins said:
Really? How much would that cost sense I never had a warranty and even if I did. I voided it within the month of buying it. I don't want to spend to much sense I am more than happy to just keep on using my iPad.
Click to expand...
Click to collapse
Mine was in warranty but based on other postings I've seen, it would most likely minimally be $150 (plus mailing and insurance if desired). You'd have to contact Asus but until they have actually looked at it they probably couldn't cost it accurately.
Related
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
rock1324 said:
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
Click to expand...
Click to collapse
Update:
I can now rarely get it to vibrate for even a second holding the power for a long long time. Screen does not come on at all. Looks completely dead.
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Thats OK said:
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Click to expand...
Click to collapse
I was hoping it wouldn't lead to something like this. I got my tablet from Amazon around the first week of september. I have treated it very well.
I'm not quite sure how it could have burned out, my brightness is usualy <50% and I have used the super IPS+ more less time than I can count
on one hand. If this is the case, Is it possible that a technical problem like this would still be repaired on warranty seeing as it has nothing to do
with the bootloader?
Also I'm not sure how this explain the constant vibrating that does not turn off untill the battery runs out. The way I see it is you could be right, the tablet is trying to tell me it's not going to work, or there is really some kind of software glitch.
Have you ever had LCD problems with a tablet? any idea how much this could cost?
rock1324 said:
Have you ever had LCD problems with a tablet? any idea how much this could cost?
Click to expand...
Click to collapse
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Thats OK said:
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Click to expand...
Click to collapse
Thanks for the advice, I have heard some terrifying stories of Asus customer support (never had a problem with them myself) and of devices just being completely lost in their care.
To answer your question, no the back lights are not visible at all. The only way I know the Infinity is somewhat alive is by the led coming on while charging and the somewhat random vibrating patterns that happen when trying to boot up.
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...
Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.
Might get lucky and see something with it connected to the HDMI port.
neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)
neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.
So it looks like I have a phone to return.
I had the winning bid for a Doubleshot. Got it today, turned it on (with a spare battery), no problem setting it up. No issues unlocking the bootloader as well. I then set the device up for Google Play, then I ran into problems.
I slid the keyboard out to register with Google, typed two letters, and the device turned off. I relocked the bootloader, and factory reset the device, still shuts off when I use the physical keyboard. I then (on a whim) tried every configuration when I first used the device (SIM card in, SD card out), still nothing.
I fear the flex cable is acting up already. Any other ideas? Anything I can do without tearing it apart (rather return it)? Would I get a hassle for having a re-locked device (should I even mention that part, or let them figure it out - would rather be without my money because they wouldn't take it back than be without both because I neglected to mention before - not that it would be a software issue)?
Thanks in advance.
Unlikely they'd ever notice that you tried unlocking the bootloader and it sounds like they tried to pawn off a failing doubleshot on you so i guess you don't have to feel bad about returning it modded, especially because any warranty it may have had definitely expired a long while ago.
just don't tell eBay because they will likely side with the seller if you let them know you did any modding, even if it was fully reversed.
Ziida said:
Unlikely they'd ever notice that you tried unlocking the bootloader and it sounds like they tried to pawn off a failing doubleshot on you so i guess you don't have to feel bad about returning it modded, especially because any warranty it may have had definitely expired a long while ago.
just don't tell eBay because they will likely side with the seller if you let them know you did any modding, even if it was fully reversed.
Click to expand...
Click to collapse
Thanks Ziida. I don't know if I would call it fully reversed, because HBOOT now says "**RELOCKED**" instead of "**LOCKED**". That's the tell if the ever look for it.
I didn't say anything in case they would make a big deal of it. It's a hardware issue anyway, but if they were willing to pawn off a failing Doubleshot, then it wouldn't be much of a stretch to claim modding caused the failure.
Ah well, it is en route back to them now. And I had another eBay special months ago that I noticed failing after unlocking (couldn't hear the caller) - and they gave me a fuller refund (covered the cost of the return shipping) than these guys - so I'm fretting over nothing.
UPDATE: The phone has been returned, and I got the refund for the phone. What irks me though is although their policy says full refund, I didn't get the cost of shipping (to me) returned as well. I complained about this, and so far no response as to the reason why. Considering almost half the cost went toward shipping the thing forth and back, I may have been better off keeping the broken thing (not using the physical or trying to fix it myself) than have nothing to show for it.
As much as I want to leave their eBay username here as a warning, I think to myself (through this experience) ah well, such is life (although nothing would prevent me from answering if I got a PM).
Hi everyone!
First of all I would like to thank everyone who took the time to read this.
So about a year ago, I bought an Asus Fonepad 7 Model:K00E. Of course that decision was heavily regretted due to the uncountable bugs and malfunctions due to low manufacturing cost and non existent support from Asus itself. Anyways, so I lived with it.
A month or so after buying it, it fell screen first on concrete floor. And as you expected, the touch screen broke. ONLY the touch screen though. So then I had it replaced.
From then on the real problems began, touch screen would suddenly freeze when connected to charger, keypad would type on its own occasionally, and SD card reader no longer worked. Basically they screwed it up even more. Oh and when I changed the screen and made a factory reset due to thinking they were software related, it booted and said android is upgrading (like when you wipe dalvik) but if literally upgraded to KitKat.
Anyways, so problems stopped after a while and and came back occasionally. It worked okay for months, then one day when I was restarting it..it didn't boot..literally. Nothing even showed on the screen, it never turned on. It would just vibrate then nothing would happen. When I took it for fix and repair, since there literally no support from Asus themselves, I took it to a third party shop. After a few days I realized that people who worked there didn't know **** and just said it needs a new software.. Then they said the mother board needs to be replaced (which is basically like buying a new one..even the prices are close)
So I want to ask if there is anyway of fixing it or if anyone experienced this and how they solved it.. Sorry for the long post, just wanted to give every detail so you'd see the full picture. Thanks in advance, any and all replies are appreciated!
my device also switched off yesterday and now won't boot up, did you found any solution???
I some problem, this no boot is a only startup on recovery mode
nuno_nunes said:
I some problem, this no boot is a only startup on recovery mode
Click to expand...
Click to collapse
The service centre guys confirmed that the device's motherboard is dead, so I bought a new motherboard and my tab is now working good
Just got the phone for 2 days and I have experienced probably 30 instances of the UI freezing, display still on, then after about 30 seconds the screen refreshes and a popup notice along the bottom saying System UI crashed.
A little disappointed and starting to be annoyed
i am on currently latest firmware with kernel date 3rd of June.
Wondering if anyone else is experiencing this?
so the system ui freeze became more frequent and by the end of day 2 (literally an hour ago) it started to boot loop. not happy.
anyone else have had issue with their zenfone 6 zs630?
i havent any issues w/ the ZenFone6. id say if anything try and reach out to ASUS or get it exchanged for another
hippo2s said:
so the system ui freeze became more frequent and by the end of day 2 (literally an hour ago) it started to boot loop. not happy.
anyone else have had issue with their zenfone 6 zs630?
Click to expand...
Click to collapse
Nothing like that at all. Tried a full reset?
it won't boot up now so no way to reset it. waiting on DOA claim with Gearbest/support ticket logged with Asus.
hippo2s said:
it won't boot up now so no way to reset it. waiting on DOA claim with Gearbest/support ticket logged with Asus.
Click to expand...
Click to collapse
This issue has been happening to my one, also bought through Gearbest. I dismissed the first time it happened, but that was the first hour into using it. Now one week later, my phone is freezing, bluescreening, and unexpected resetting on itself (even some bootloop issues).
If you get anywhere with yours, I'd like to hear more, it's very inconvenient.
i am posting to asus talk forums and trying to reach support in asus Taiwan for assistance. Asus share firmware and bootloader etc on their website...but I need help to even try and reflash it.
at the moment it boot looped so much it is completely out of power now and in protection state that I can't even charge it anymore.
very disappointed.
hippo2s said:
i am posting to asus talk forums and trying to reach support in asus Taiwan for assistance. Asus share firmware and bootloader etc on their website...but I need help to even try and reflash it.
at the moment it boot looped so much it is completely out of power now and in protection state that I can't even charge it anymore.
very disappointed.
Click to expand...
Click to collapse
Try turn on animations: Accesibility-> Remove Animation
support reply from Asus was no help
Ok heard back from Asus Taiwan support and they are no help.
Did not suggest any steps to actually troubleshoot or rectify, just suggested to bring to service centre, and as my order was from GearBest they won't fix it in Taiwan under warranty.
Gearbest has offered refund or replacement under DOA warranty tho. Have to go with refund I think. very disappointed with Asus, was hoping to use a Taiwanese brand phone like back in the days of HTC, but I guess Asus isn't there yet.
midwej said:
Try turn on animations: Accesibility-> Remove Animation
Click to expand...
Click to collapse
not useful, which part of phone is dead will allow me to set that? PS I had already set animation to x0. so your suggestion was already tried.
hippo2s said:
Ok heard back from Asus Taiwan support and they are no help.
Did not suggest any steps to actually troubleshoot or rectify, just suggested to bring to service centre, and as my order was from GearBest they won't fix it in Taiwan under warranty.
Gearbest has offered refund or replacement under DOA warranty tho. Have to go with refund I think. very disappointed with Asus, was hoping to use a Taiwanese brand phone like back in the days of HTC, but I guess Asus isn't there yet.
Click to expand...
Click to collapse
Thank you, you've been a big help. I've put in my ticket with GearBest, hoping they'll honour the DOA warranty for it.
Current status of my phone is that I hard shutdown the phone with Vol Down + Power every time I run into freezes, and now my phone is locked into recovery mode in loop. Can't even go into my phone system anymore
hippo2s said:
not useful, which part of phone is dead will allow me to set that? PS I had already set animation to x0. so your suggestion was already tried.
Click to expand...
Click to collapse
My UI was crashed when I turn OFF animation using Accessibility-> Remove Animation. Then I turned ON animation back and set animation in developers mode to 0.5x and UI seems to be OK.
midwej said:
My UI was crashed when I turn OFF animation using Accessibility-> Remove Animation. Then I turned ON animation back and set animation in developers mode to 0.5x and UI seems to be OK.
Click to expand...
Click to collapse
ah..i see what you are saying. doesn't help me as I am already past that tho.
Thank you anyway.
magichalo said:
Thank you, you've been a big help. I've put in my ticket with GearBest, hoping they'll honour the DOA warranty for it.
Current status of my phone is that I hard shutdown the phone with Vol Down + Power every time I run into freezes, and now my phone is locked into recovery mode in loop. Can't even go into my phone system anymore
Click to expand...
Click to collapse
Sounds like me...it will eventually bootloop itself to be completely drained of battery and you can't even get into recovery!
Gearbest is good enough to offer replacement or refund of product (I will be out of pocket 10% for GST paid plus original delivery). Expensive for 2 days of playing with a phone...
Are you going to ask for replacement? or refund?
hippo2s said:
Sounds like me...it will eventually bootloop itself to be completely drained of battery and you can't even get into recovery!
Gearbest is good enough to offer replacement or refund of product (I will be out of pocket 10% for GST paid plus original delivery). Expensive for 2 days of playing with a phone...
Are you going to ask for replacement? or refund?
Click to expand...
Click to collapse
That's good to hear! I'm still working out the issue with their customer service team, I can only demonstrate that the phone is stuck in Recovery Mode Menu.
I'll probably ask for a refund. As much as I was excited to have this phone and I do want a working version of this phone, I think the risk of getting another is too much to deal with.
I have the same problem. I get a blue screen, then it crashes. I also turned Animations on and to 0.5x but it keeps happening. I just contacted Asus.
Thanks for chiming in, my guess is it's a quality issue. My personal experience was i had just done a batch of installing apps, copying over data from USB-C and setting up games, got that system ui not responding msg the whole time I was pushing the phone, the. upon running my first game...that's when it restarted itself a d bootlooped, I could only get into recovery (fast boot) menu, or let it boot loop. Hence my guess is overheating...
i am looking for reports in Asia too where the phone is released. I suspect most ppl just take it back to place of purchase and they swap it out quickly and easily so not much complains yet.
I wonder if some area of the world got a bad batch? There cannot be that many out in the wild at this point and the complaints are really piling up. If this is a problem with the design in general then why did not one reviewer say anything about this? I wonder how much testing goes into any of these things before they are released??
Think I may also have a bad batch phone - this moring it was unresponsive after being on the charger overnight. As in bricked. I've been in touch with Gearbest who are being quite helpful so far, I'm hoping to be able to return the phone under their 45 day warranty scheme.
Anyway, might be wise for potential buyers to pause for a while until the current batch is sold off.
jaseman said:
I wonder if some area of the world got a bad batch? There cannot be that many out in the wild at this point and the complaints are really piling up. If this is a problem with the design in general then why did not one reviewer say anything about this? I wonder how much testing goes into any of these things before they are released??
Click to expand...
Click to collapse
Most online and YouTube reviewers really only use their devices for a day or two so issues might not appear.
Where have you seen/heard of other cases of bootloop/dead battery?