Database Info

[Q] Serious Battery Problem , or wrong percentage

Hi there!
I know I'm new on Xda-Developers, but I've been here more than once for reading great topics about Android, rooting, etc etc.
For the first time, I haven't found a solution to my problem... So I'm requesting some help here! :good:
So, my problem is quite simple : there is a serious problem with the battery of my TF300.
When I use the tablet (without the dock), the tablet ALWAYS shut down between 40% and 70% battery left, without any reason. Impossible to reboot the tablet : like if the battery was empty. I'm forced to plug her to the charger to boot it back.
She is new (only 2 months), but no more on warranty because I rooted it (I hate myself :crying
So, I don't know if it's hardware or software, but anyway, it's borring.
Here is the things I've already done :
Wipe battery stats with ClockWork
Battery Calibration with some apps on the store
Factory reset
Re-install the android system with a .zip with ClockWork
Trying to install Cyanogen mod (But I failed, I'm so bad )
Wiping cache and Data on CWM
So, as you can see, it's really annoying. Can't stand on my tablet without the dock more than one hour...
So, If someone has a solution, just help me :crying:
If you find THE solution, I'll reward you with 5€ (about 6,40$) on paypal. I will be so happy than It doesn't mattter me ^^ And I'm serious.
Sorry for my bad english, I'm trying to do my best

If we can help, we will help.
You can't use money to "buy" the help in this forum.
And if you only rooted, did not unlock, your warranty is still there.
Sent from my ASUS Transformer Pad TF300T

nooktablet said:
If we can help, we will help.
You can't use money to "buy" the help in this forum.
And if you only rooted, did not unlock, your warranty is still there.
Sent from my ASUS Transformer Pad TF300T
Click to expand...
Click to collapse
Actually he's unlocked since he mentioned CWM...
Anyways masterowl, how long does your battery last in terms of hours?
Although you are unlocked there has been some ppl in Europe that have been able to exchange or fix their tablets by taking them to the ASUS certified service centers, even with unlocked devices. If you are getting less than 7-8 hours of light use (screen on time) you might want to try contacting your nearest ASUS service center, it might that you get lucky and they won't charge anything.

Damn, I'm so stupid. I've unlocked the bootloader yesterday, thinking this could resolve the problem. ( I rooted the tablet without bootloader before).
Ive just killed the warranty. That was very stupid of mine...
About the hours, it's very very short. If I let the tablet (without dock) with the Tegra 3's game Dead Trigger, let's count 30 or 45 minutes before shutting down (with still 70-75% battery!)
If I do things a bit softer like reading a PDF with EzPdf, I can reach 2 to 4 hours, but still shutting down with 45-50% battery left.
About the money, I'm sorry. It's just that this tablet was so expensive that If I could find a solution for saving repair costs, It wont bother me to spend a little percentage of the repair costs with my "hero" ˆˆ Of course, It could motivate people to help me, too.

I think you should try getting it to an asus service center, here is the number for the ASUS's Belgium Call Center
- Belgium 0032-78150231 09:00-17:00 Mon-Fri
Just tell them what is wrong with the battery and see what they tell you. They won't charge you any money unless you accept their offer, as far as I know. So just don't tell them it is unlock. Remember to wipe data and return tablet to stock firmware before sending it.

jgaf said:
I think you should try getting it to an asus service center, here is the number for the ASUS's Belgium Call Center
- Belgium 0032-78150231 09:00-17:00 Mon-Fri
Just tell them what is wrong with the battery and see what they tell you. They won't charge you any money unless you accept their offer, as far as I know. So just don't tell them it is unlock. Remember to wipe data and return tablet to stock firmware before sending it.
Click to expand...
Click to collapse
Thanks for the number, but If I don't say that my tablet is unlocked, they will obvisouly say that I have to return it to them :/
And if I return it, they will see that she's unlocked ("This device is unlocked", at the boot screen), that's unavoidable :/
I'll have to pay for the repair, or pay for they bring it back to me...
Additional informations : the LED light of the tablet never get GREEN! Always orange. Isn't there a magic way to restore the battery? :/ I'm quite sure there is a problem on the battery driver, kernel or something like this...

m4ster0wl said:
Thanks for the number, but If I don't say that my tablet is unlocked, they will obvisouly say that I have to return it to them :/
And if I return it, they will see that she's unlocked ("This device is unlocked", at the boot screen), that's unavoidable :/
I'll have to pay for the repair, or pay for they bring it back to me...
Additional informations : the LED light of the tablet never get GREEN! Always orange. Isn't there a magic way to restore the battery? :/ I'm quite sure there is a problem on the battery driver, kernel or something like this...
Click to expand...
Click to collapse
Don't be so sure that your warranty is void entirely. If you return the tablet with stock ROM and the problem is still present, they should diagnose it as a hardware issue and fix it under warranty. I've read more than a few posts on XDA of people getting ASUS to honor the hardware warranty on unlocked tablets (see here).
Good luck.

[Q] Infinity Self Brick?

I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock

rock1324 said:
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
Click to expand...
Click to collapse
Update:
I can now rarely get it to vibrate for even a second holding the power for a long long time. Screen does not come on at all. Looks completely dead.

By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?

Thats OK said:
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Click to expand...
Click to collapse
I was hoping it wouldn't lead to something like this. I got my tablet from Amazon around the first week of september. I have treated it very well.
I'm not quite sure how it could have burned out, my brightness is usualy <50% and I have used the super IPS+ more less time than I can count
on one hand. If this is the case, Is it possible that a technical problem like this would still be repaired on warranty seeing as it has nothing to do
with the bootloader?
Also I'm not sure how this explain the constant vibrating that does not turn off untill the battery runs out. The way I see it is you could be right, the tablet is trying to tell me it's not going to work, or there is really some kind of software glitch.
Have you ever had LCD problems with a tablet? any idea how much this could cost?

rock1324 said:
Have you ever had LCD problems with a tablet? any idea how much this could cost?
Click to expand...
Click to collapse
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?

Thats OK said:
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Click to expand...
Click to collapse
Thanks for the advice, I have heard some terrifying stories of Asus customer support (never had a problem with them myself) and of devices just being completely lost in their care.
To answer your question, no the back lights are not visible at all. The only way I know the Infinity is somewhat alive is by the led coming on while charging and the somewhat random vibrating patterns that happen when trying to boot up.

[Q] ***HELP*** Transformer won't turn on.

My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...

cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?

rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...

Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..

cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.

Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.

Might get lucky and see something with it connected to the HDMI port.

neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.

lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970

They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.

I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)

neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.

lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:

I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.

cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.

Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.

cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.

Honor 8 Stuck in Reverse Charging Mode

For about a month now my Honor 8 will only charge when powered off. The rest of the time it doesn't recognize when a USB is connected. (I've tired three different cords)
I just discovered in the setting, it is permanently set to reverse charging and won't let me select any other option other than reverse charging.
Factory reset has changed nothing

Easiest option is to contact huawei support and get a replacement. Unless you try flashing stock rom again

I also would get the charger replaced alone with the phone.. May be the charger at fault and the phones gone into some. Kind of protection mode...

Same problem
beaverbanker said:
For about a month now my Honor 8 will only charge when powered off. The rest of the time it doesn't recognize when a USB is connected. (I've tired three different cords)
I just discovered in the setting, it is permanently set to reverse charging and won't let me select any other option other than reverse charging.
Factory reset has changed nothing
Click to expand...
Click to collapse
Hey, did the issue get resolved for you? I am also facing the same problem.

Having the same issue with my honor 8. Anyone found a fix for this reverse charging issue?
Sent from my LG-H990 using XDA-Developers Legacy app

Yes. I use the stock charger only. Mine will return to normal when i reboot the phone or if i plug in the charger. But the reverse charging status will again activate after couple of hours.
Sent from my LG-H990 using XDA-Developers Legacy app

Anyone ever find a solution to this nightmare? It hit my Honor 8 about a week ago and I'm so mad at Honor. I had to go out and purchase a new phone because it was hit and miss whether it was going to take a charge or not. I assume I'll have to send mine in under warranty but was really hoping someone found a way to fix this software issue so I could just return my Moto Z Play. I'm happy of course that mine is still under warranty but seriously, who can send their phone in and then go without for who knows how long honor will keep it. They left me no choice so it seems this is quite common. That being said, honor should automatically send out a new replacement device and only then should we send our defected software phone in to them. Anyone please let me know if you have found a fix for this before I jump through hoops to send my device off for warranty. Thanks.

This is now a common old thing
Dconn1975 said:
Anyone ever find a solution to this nightmare? It hit my Honor 8 about a week ago and I'm so mad at Honor. I had to go out and purchase a new phone because it was hit and miss whether it was going to take a charge or not. I assume I'll have to send mine in under warranty but was really hoping someone found a way to fix this software issue so I could just return my Moto Z Play. I'm happy of course that mine is still under warranty but seriously, who can send their phone in and then go without for who knows how long honor will keep it. They left me no choice so it seems this is quite common. That being said, honor should automatically send out a new replacement device and only then should we send our defected software phone in to them. Anyone please let me know if you have found a fix for this before I jump through hoops to send my device off for warranty. Thanks.
Click to expand...
Click to collapse
Hii
I think you should not wait and loose evan more of your warranty period
Becouse it is now several months old thread and nobody found and solution
Let us know what thay told you and if you got an replacement for the phone at all
That way you could also help someone with some issues too
:highfive:

I do plan to return mine to Huawei Honor and I believe they are located in Texas. I'm located in Mississippi so I'm not that far from them. I have no clue as to how long they will keep it but I will indeed report back to this thread with what ever they end up doing for me on my device. They want a picture of my receipt too along with several pics of the phone. I have no problem giving the pics of the phone but I don't know where even to begin looking for my receipt. They should be able to use the IEMI number and track the when the day it went in use and there is their receipt proof of the day I purchased it. Hopefully this company will take care of me but I'm already out $400 dollars. There isn't really anything they can do now to replace my money and totally win my 100 percent loyalty back. Before this every piece of mobile tech I owned was Huawei. Not anymore bc I use Moto Z Play now because they would not send me out a replacement after I told them I cannot go without a phone.

Hii @Dconn1975
Just one thing..take some pictures and also some of the screenshots for yourself too
Couse I just few days ago had been reading that one Honor 8 owner send it to the service..
And they had told him that thay took apart the phone and found out that it had been in some kind of water
couse after opening the phone there was a green spot coused by water on the motherboard
And they did not change the phone for him
The owner knew it can not be that way so he got the phone back and than let his friend
disassemble the phone.. they did not found anything on the motherboard what they did tell him
So long story short they also lied to him and did not give him any replace
He is now here on xda asking what to do now..
So be carefull .. take some pictures of the phone.. evan some screenshots..
Just in case they come up with something and saying you void your warranty and
they wont replace your phone...
Good luck

Still no DIY fix for this issue? Sigh. Honor 8 will be my first and last Huawei phone. Won't buy this huawei **** anymore
Sent from my LG-H990 using XDA-Developers Legacy app

Yeah as much I have praised honor Huawei I now am done. I have to send mine back as they won't send me a replacement and who in this entire world can seriously now go without a phone. I've even won contests and free cell phones on Android central for my articles on EMUI. That's a shame too. I absolutely love EMUI and personally I do not in any way think it's anything like Android. The entire feel and experience is just that different. EMUI is 10 times smoother than Android and it's not choppy nor sticky. It has zero lag time and it can easily or could be branded as a third mobile tech software choice in addition to Android and IOS. To be honest since I went out and bought a Moto Z Play, I even doubt I'll bother sending mine in after reading the after sales stuff that Huawei does not stand behind. Plus they've cost me $399 so I'm super angry and I may have won some article contests but I can do that with another company too. I'll miss EMUI no doubt but not from what I read their after sales commitment.

Hey guys i found a solution when im not english so sorry for my english but i had the same problem and its was very arasing but i foud a way to fix it
First you go on the menu where its have the option like normal mode reverse and all... Then you click the normal mode and then you plug fast your phone and it will work
Sorry for my english guys but this is my solutions have a great day

Frenchman75 said:
Hey guys i found a solution when im not english so sorry for my english but i had the same problem and its was very arasing but i foud a way to fix it
First you go on the menu where its have the option like normal mode reverse and all... Then you click the normal mode and then you plug fast your phone and it will work
Sorry for my english guys but this is my solutions have a great day
Click to expand...
Click to collapse
English is OK. You do it every time when you charge it? Or does it fix the problem forever?

0mrwhatsupguy0 said:
English is OK. You do it every time when you charge it? Or does it fix the problem forever?
Click to expand...
Click to collapse
hum no you have to do it every time but atleast you don t have to power off your phone

Hello everyone, I have the same problem. I can charge my device by choosing charge only option and connecting the USB cable just after.
If you look at the menu showed in the notification bar it is similar to the menu option, something like USB configuration, in the developer settings. If you don't see the developer settings you have to activate them. But it is not the same menu, there is no reverse charge option. Could it be a hidden menu?
I have tried to delete the settings app data, but it hasn't helped.
Hope it could help someone to solve this issue.

usb reverse charging flickering
Im having problem with usb icon for charging is flickering. When i swipe notification screen down and tap on the notification of it it says reverse charging. When i connect charger it is ok. but when no usb cable it keeps flickering. Is there an app that disables usb entirely? The usb connector is clean and i got my honor 8 about 10 months and it started like week ago. Maybe an update to emui?. If we could just block reverse charging option that would be great.
Here is a video of it:
.ww. uschovna .cz/en/zasilka/MDUEC76ISGUW6SJ4-MEW/
Please help, what should i do?

OP here:
So I never figured out a fix for this. I contacted Honor they were going to warranty my phone, but I had to mail it to the warranty center from a US address ( I live in Canada). So I contacted my retailer Newegg and they were awesome to deal with. I sent them my old phone (they covered shipping) and they mailed me a new one. So if this happens, I think warranty is your only option.

beaverbanker said:
OP here:
So I never figured out a fix for this. I contacted Honor they were going to warranty my phone, but I had to mail it to the warranty center from a US address ( I live in Canada). So I contacted my retailer Newegg and they were awesome to deal with. I sent them my old phone (they covered shipping) and they mailed me a new one. So if this happens, I think warranty is your only option.
Click to expand...
Click to collapse
So. Did the phone reach you ?

om3bm said:
Hello everyone, I have the same problem. I can charge my device by choosing charge only option and connecting the USB cable just after.
If you look at the menu showed in the notification bar it is similar to the menu option, something like USB configuration, in the developer settings. If you don't see the developer settings you have to activate them. But it is not the same menu, there is no reverse charge option. Could it be a hidden menu?
I have tried to delete the settings app data, but it hasn't helped.
Hope it could help someone to solve this issue.
Click to expand...
Click to collapse
Thanks it does work. But this such an annoying . Tho Good to know its not a hardware defect.

Phone hangs and switches off automatically

Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?

bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
Click to expand...
Click to collapse
Didn't you mess with anything in Developer options?

_jis_ said:
Didn't you mess with anything in Developer options?
Click to expand...
Click to collapse
No. Infact i haven't even unlocked the developer options.

bhavik_kk said:
No. Infact i haven't even unlocked the developer options.
Click to expand...
Click to collapse
Did you activated some gestures? Settings / Advanced / Gestures...
If not then do factory reset, if it doesn't help then RMA.

Double tap to wake up and finger print gesture are the only 2 things which are turned on.

Then do factory reset, if it doesn't help then RMA.

It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.

After my last post in this thread, i had uninstall a gallery app by SB studios(available on play store) and since then the problem has stopped. I have a replacement date till 7th July....will wait till 6th and in case the problem occurs even once, ill put up a replacement request.

Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
Click to expand...
Click to collapse
Just chiming in, I don't see how a loose battery will cause the phone to hang up and reboot. A loose battery will be a fire hazard. A loose battery connector could short circuit the phone and/or make the phone loose power instantly.
I suggest you reset your phone again and if the problem persists get a replacement. Don't wait for the last day, you'll have to convince the CSR to accept the RMA.

Already place a replacement request. I received a call from flipkart today noon, asking me to start the phone in safe mode and see if the problem persist, do a factory reset. Wierd part was the phone even hung when i was in safe mode. I have informed flipkart abt the current state of the phone and they are sending some technician to my residential place check the phone.

@bhavik_kk That's good to hear, keep us apprised!

The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.

I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.

Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.

This phone is a joke! It is starting to look as bad as the Samsung Galaxy Fold. Way too many issues need to be resolved. Asus rushed it out in an attempt to compete and they are falling on their faces hard. Don't believe me...just do the research on the many, many issues.

bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
Click to expand...
Click to collapse
Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
Click to expand...
Click to collapse
kwongwt said:
I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.
Click to expand...
Click to collapse
mohitgarg7 said:
Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.
Click to expand...
Click to collapse
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?

bhavik_kk said:
The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.
Click to expand...
Click to collapse
Just call the customer service again (take the number from the website). You'll again get frustrated while explaining a new person the whole problem all over again. They'll send the technician again (hopefully the same one). Just tell him that the reset didn't work (or record a video of the bootloop) and he'll approve the replacement. It worked for me (got the replacement) and hopefully will work for you too.

_jis_ said:
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?
Click to expand...
Click to collapse
I am from Hobg Kong. My phone was functioning well before the latest update last week.
Its funny when I took my phone to the service center it has rebooted by itself (I tried for an hour earlier but the phone has refused to boot no matter how I tried) and everything seens to be fine. Luckily I have recorded a video of the malfunction earlier at home to prove my case !

kwongwt said:
I am from Hobg Kong. My phone was functioning well before the latest update last week.
Click to expand...
Click to collapse
What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?

_jis_ said:
What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?
Click to expand...
Click to collapse
My phone is not with me so I cannot tell you exactly which version it was. As I said, it was Ok before the latest upgrade a few days ago. I have been using volte since day one. I doubt it caused the problem because when reboot happened, I was at home using WiFi.