Duo camera issues. - Verizon HTC One (M8)

I keep getting a message about duo camera lenses being blocked. Does not happen in portrait mood but always in landscape mode it happens while I hold the phone by the very edges. I am inside my house could it be that there is not enough light?
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Could there be dust or a fingerprint on one/both of the lenses?
Also if you're using a case, make sure that it isn't covering either lens as well.

No case and I don't see anything on the lens. I guess it's just mine. Contacted HTC and they said it's an app interfering with the camera because when they had me boot the phone into safe mode, the problem does not occur. I don't have anything downloaded that's camera related.
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dmystic1 said:
I keep getting a message about duo camera lenses being blocked. Does not happen in portrait mood but always in landscape mode it happens while I hold the phone by the very edges. I am inside my house could it be that there is not enough light?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
By any chance does that happen when you block the sensor next to the front camera?

Idk why would that matter taking a picture with the rear camera?
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Update***
The issue has not been happening lately. I didn't change anything. Anyway I didn't really buy the phone for the camera.
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dmystic1 said:
Update***
The issue has not been happening lately. I didn't change anything. Anyway I didn't really buy the phone for the camera.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If anyone can figure out what app may be interfering, I'd be curious to know as I'm getting this error also. I also don't have any camera apps.

I can cause the message to pop up in auto mode by getting the lens close enough to something where the top lens doesn't see the same thing as the main lens but I'm guessing you weren't very close to anything since you were in landscape mode.
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tamarw said:
If anyone can figure out what app may be interfering, I'd be curious to know as I'm getting this error also. I also don't have any camera apps.
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Click to collapse
This. I've noticed myself when taking a picture and something is closer to the left side in landscape mode.
The whole reason behind this camera structure is for depth. That is why 1 lens is slightly recessed to the other. Its provides better distinction making it similar to the human eye. Yes, one eye is slightly recessed to the other, allowing this to occur. We are smarter and faster at processing that information better than the phone can, so essentially, if something appears closer to the left lens, it will error out.
Fix, cover both lenses, move camera, uncover.
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Duo Camera Blocked
I am also having this issue. My original M8 camera worked fine but I swapped it due to an unrelated issue. Now, whenever I load the camera app, it says "Duo Camera Blocked". Obviously there is nothing in the way and I have no third party camera apps installed. In fact I have the exact same setup as the previous phone which didn't have an issue.
I'm starting to think that this is a hardware issue and will need replacing. Is anyone else seeing this problem?

duo camera is blocked
First sorry for my bad english,
I got the same problem..When i open my camera app it says '' Duo camera is blocked blabalblaa '' even i ddnt cover the duo camera with my fingers..I sent it to Technical service to change with new one and im still waiting the results from service..And i think this problem will be a chronical problem like what happen to m7 ( pink camera ) last year..

This duo camera's on HTC One M8 GPe, right?

Napoleones said:
This duo camera's on HTC One M8 GPe, right?
Click to expand...
Click to collapse
Yes my friend

Anyone help it ?

I just got my M8 today, played with it for a couple of hours before unlocking the bootloader. Restored titanium backup after unlocking, everything was fine until I opened the camera. I also keep getting the "duo camera blocked" warning, I tried taking pictures for an hour straight but the warning persists and I can't use U-focus or any other duo feature on every picture I take.
I'm on stock ROM and recovery and unrooted. Tried to restoring factory settings, no success. Just updated to the newest firmware (1.54.401.10) via OTA but still no working duo camera.
Should I sent it back for repairs (with relocked bootloader) or has someone found a solution for this problem?

Hey I started the thread, but I can not explain how my issue as just gone away. But I think I stated I don't use the camera that much but have recently been using it without issue. Strange. When in doubt I would just exchange if that's an option for you.
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I know this is probably very obvious, but make sure your finger isn't covering the Duo camera at all. I've had that message a couple times and it was due to my finger blocking it. You won't see it on the screen.

I'm definitely not blocking the second camera. I tried taking pictures in portrait and landscape, inside and outside, with every possible grip, there is no dirt or dust on the lenses, it just doesn't work..
I just got on the phone with customer support, they advised me to sent it back for repairs.
After calling I just noticed something that might explain what's wrong with my phone. If I look very closely at the second camera lens, it seems like it's tilted sideways a couple degrees. I attached a photo taken through a mirror (I don't have another camera at the moment). Can someone confirm that it's not supposed to be this way?

Its hard to tell in the pic, but to me it looks like the Duo is aimed slightly up. Try taking the pic a bit farther back from the mirror and without the case. Also I've found it's very sensitive to fingerprints causing slightly blurry photos, and you have one on the main lens. See if you can get a slightly clearer one.

Here's a better picture, taken with another camera. I drew a red square to show how the lens appears to be tilted.
I'm sending the phone back for repairs tomorrow, I hope they don't make a big deal of the bootloader being re-locked.

Related

Nexus S FFC flash????

I was wondering if there is a app or someone can make the screen get bright right before you take a pic with the front camera kinda how there is a "flashlight" app for phones that dont have a led light and use the screen brightness just wondering if this would work for night time pics
searched around could not find anything on this at all so sorry if it was answered
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i doubt it will work since it is facing you and not the real camera
Well what i was thinking is you take a pic of yourself with the front camera that the screen will get bright white kinda like a flash but just making it as bright white the screen can get for a second to see yourself better at night
AllGamer said:
i doubt it will work since it is facing you and not the real camera
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Click to collapse
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That is a really good idea actually!
Vandam500 said:
That is a really good idea actually!
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Click to collapse
I agree. That's very similar to my Mac desktop. The screen flashes right before it takes a self portrait. I bet an app can be created, but the issue might be auto focus. The front cam isn't all that great with auto focus so when the screen flash it might show a white blur.
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On my nexus s it does not focus with the front camera justs takes the pic as is, is it suppose to autofocus? Im on nightly #31
Anyone know who we can talk to, to get something working?
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Autofocus

The autofocus on the sensation is not working for close items you want to photograph.
An example:
http://a5.sphotos.ak.fbcdn.net/hpho...44219867_100000538093153_870329_6808004_n.jpg
Anyone other experiencing this?
Did you use the close up mode?? Mine focuses just fine..
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I've had the opposite problem (tried to take a video of some paragliders), close ups are really sharp though. The automatic settings are a little bit unpredictable, might need to set the mode next time.
MiKA7 said:
Did you use the close up mode?? Mine focuses just fine..
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Click to collapse
That makes it even worse. I called HTC and they suspected a firmware issue.
Im running 1.28.401.1
Yeah, I've had some issues with autofocus with close-ups, with the camera set to macro mode. When you tap on the object to focus it will go through its range of focal lengths and miss the subject. The only remedy to this is to move the phone further away. So it seems that the phone's lens/es are more capable of macro shots than the focussing system currently allows.
I called HTC and they said it might be software related and will probably fix this in next update. Let's hope so!
Having the same issue. It manages to focus fine but locks focus at the wrong moment. Glad to hear they'll fix this.
I definately not. Close up works better for me the autofocus does take a little patience but is worth it after its taken. It blows the g2x cam out of the water that's for sure!!
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dbirdflyshi said:
I definately not. Close up works better for me the autofocus does take a little patience but is worth it after its taken. It blows the g2x cam out of the water that's for sure!!
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
dude get a can of compressed air & clean out your PC. it'll thank you for the cleaning
I've got a similar problem, it appeared like 2 weeks ago, I cannot focus up close objects I've tried everything, it's as if the focus is stuck on something and never changes no matter what I do. I have changed the mode (close up or macro) different light and so on .. but I can never get a focus It doesn't even attempt to focus. It used to work before when I played around with the setting if I would switch on/off some of the things the camera would magically "wake up" and start focusing, any Idea ?
It's one of the things that HTC broke in the 2.3.4 update. Macro mode worked great before that (i used to use it for bulk barcode scanning, but that is impossible now).
Sent from my HTC Sensation Z710e using XDA App
Idk bout that im with 2.3.5, sence 3.5, sense-o-maniac 1.47
Edit:
So I flashed another rom, played around a bit and now it works Im uploading some pics for you to see the difference. pics taken from distance of about 2-3 cm.
http://imageshack.us/f/259/imag0014w.jpg/
http://imageshack.us/f/687/imag0016j.jpg/
If anyone wants to know the roms or anything I did, just msg me I don't wanna badmouth any roms or anyone.

Camera Broken?

My camera seems to have wigged out,Tonight I opened the camera app to take a photo and out of nowhere these green lines appeared and they are there while in the app and also appear on the photo.Just letting you all know in case this happens to anyone else.I would like to hear back if this has happened to anyone as I haven't heard of this being an issue and would like to know how rare it is.Thanks
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Did you try to reboot your phone not using fast boot ?(you can turn it off by going to settings>power then uncheck the fast boot option)
If that doesn't work try a hard reset This erases all data so be careful and backup.
1. Take out battery.
2. Put it back in.
3. Hold volume down button down.
4. While holding volume down hold down power.
5. You should get a menu with some options, select clear storage(use the volume keys to move up and down, press and release power to select it)
6. When it asks you to confirm press Volume up for yes.
7. Check to see if it works correctly without any apps installed if it does install your apps and then make sure it's still working correctly. If it's still not working send it to HTC.
platinumandroid said:
My camera seems to have wigged out,Tonight I opened the camera app to take a photo and out of nowhere these green lines appeared and they are there while in the app and also appear on the photo.Just letting you all know in case this happens to anyone else.I would like to hear back if this has happened to anyone as I haven't heard of this being an issue and would like to know how rare it is.Thanks
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I just did a reboot when this happened and it was fine after that. It only appeared that one time.
Yes of course I know about and have tried everything in your post,I appreciate your input,And no need to send it to HTC I am still within 30 days so I am taking it T-Mobile as soon as they open,thanks
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I have tried this once. A reboot (not shutdown and startup) did it for me. And I haven't experienced it since. I think it perhaps had something to do with the installation of Skype, but I'm not sure. Now I just hope it doesn't happen again.
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Okay I pulled the battery again and all is fine.Has to be a software glitch
Oh and I don't use Skype so it can't be that but it did happen right after I installed the Google+ app
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platinumandroid said:
My camera seems to have wigged out,Tonight I opened the camera app to take a photo and out of nowhere these green lines appeared and they are there while in the app and also appear on the photo.Just letting you all know in case this happens to anyone else.I would like to hear back if this has happened to anyone as I haven't heard of this being an issue and would like to know how rare it is.Thanks
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It's the Matrix, NEO........
When you get the green line issue: Contact HTC Support.
My thread about this:
http://forum.xda-developers.com/showthread.php?t=1127658
Likely to blame for the raw software. Do not worry, more than sure the camera is not physically damaged, reset or backup must help to solve it.
Just wanting to throw another possibility into this - although unlikely - it could actually be a hardware issue.
I have a Digital SLR Camera - and when I've not used it for a while, or, seemingly, when it's a little colder than ambient, that is the exact same effect that I get, until I've run a fair few shots - this seems to clear the build-up of static / moisture / coldness / whatever it is on the CCD Sensor, and it comes back to life.
As I say - it's just a thought - and the CCD on my camera is quite a lot larger than the one in my phone (!), but interesting none-the-less.
I had this too, just sent it back for replacement. There's another topic about this, apparently something to do with EMC protection.
Sent from my HTC Sensation Z710e using XDA App
Hi, I got a problem with my main camera, has dosn't work after I change my old broken lcd a new. I changed roms, kernel, roms with ruu, it did not work. Front camera works. In z-device test main camera got a red cross, and in screen option has got problem "test not done" on:
touchscreen detected, touchscreen accuracy, pressure, orientation, size, tool major axis, tool minor axis, touch major axis, tool minor axis.
Maybe problem is the not original LCD?
Sensation 4.0.3 Sense 3.6 version 3.32.401.5
kernel 3.0.16-gda3fdfc
radio 11.69.3504.00u_11.22.3504.07_m, compilation 3.32.401.5 CL309896 release-keys
S-off, root, supercid
This is my movie about camera in sensation.
youtube.com/watch?v=NQkhcRryuTk&feature=g-upl
Sorry for my bad english.

[Q] Buzz sound in camera app / recording video

I have a samsung infuse on official 2.3.6 GB. I have a problem with its camera app.
Whenever i open the camera app, there is a continuous buzz sound from the lens (not the speaker of phone) and as soon as i tap the screen (to focus) it goes away or if i shake the phone it goes away. If i change to video recording mode, the sound starts again and since the tap on screen does not work here, i have to shake the phone a bit to make the sound go away.
Is there any way to fix this ? The sound goes away when i close the camera app
Also i believe the pics are coming a bit blurry and in video, we have some lines (artifacts) going bottom to top as it is like when we point any camera to any old CRT TV we see continuous lines going due to screen refresh. Not sure i am explaining properly.
Any help in this regard will be appreciated.
Are you running with the CPU over-clocked? There was at least one other report of this issue possibly related to that.
Try dropping your max to 1200mhz to see if that helps.
Otherwise, go back to a pure stock setup.. Including kernel.. to rule out custom firmware entirely.
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Zen Arcade said:
Are you running with the CPU over-clocked? There was at least one other report of this issue possibly related to that.
Try dropping your max to 1200mhz to see if that helps.
Otherwise, go back to a pure stock setup.. Including kernel.. to rule out custom firmware entirely.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have never rooted this device and never put any custom ROM in it. Always used Kies to update to GB from Froyo.
Are you suggesting me to go back to Froyo (using Odin or Hiemdell) and see if it eliminates the issue ?
I know it is a hardware related noise and mostly from lens of camera.
rak007 said:
I have never rooted this device and never put any custom ROM in it. Always used Kies to update to GB from Froyo.
Are you suggesting me to go back to Froyo (using Odin or Hiemdell) and see if it eliminates the issue ?
I know it is a hardware related noise and mostly from lens of camera.
Click to expand...
Click to collapse
You could try froyo just to rule out gb, but my guess is hardware. A Google search turns up some hits on the sgs2 as well as the infuse. Forcing the camera to focus can provide temporary relief. Some have tried toggling the flash.
Replacing the part may be the best option.
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Is the camera it makes sound when u turn it on reason it aligns the focus and moves the lens to get the focus and that is when is makes sounds.
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[Q] Autofocus

So im thinking about getting a nexus 5 but I want to know if the autofocus issue was ever fixed?? I love taking photos and videos but if the autofocus makes the camera not really useable in a lot of circumstances then I probably wont get it. Tried to find another thread to see if this problem was corrected by developers via a rom or a flash or if it is hardware related.
I have never had an issue. And I take plenty of photos.
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Kreateablaze said:
I have never had an issue. And I take plenty of photos.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
+1 for photos. Not for video though. The autofocus is terrible in videos. It's constantly focusing every 2-3 seconds and it makes the video look really odd.
To OP: No, it hasn't been fixed.
The videos I have taken look just fine. I have a puppy and took videos of her running in the snow and they all came out good.
Sent from my Nexus 5 using xda app-developers app
Kreateablaze said:
The videos I have taken look just fine. I have a puppy and took videos of her running in the snow and they all came out good.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Not my video: http://www.youtube.com/watch?v=IFxHkuAfj48
Notice the "pulsing" every 2-3 seconds? That's what I mean. If yours doesn't have that, that's good, but most of us have that problem. I guess it's only noticeable when you don't move the camera.
So based that it is feburary, I'm assuming this is a hardware issue. The video breathing problem is ridiculous and also happens on the Nexus 5. That's my concern. If it has been solved in a rom, then perfect, but if this problem is unfixable then thats a dealbreaker for me. I do alot of videos with my phone and I dont want to pay for a $600 phone if I cant do something basic as record videos on it.
Torelli88 said:
So based that it is feburary, I'm assuming this is a hardware issue. The video breathing problem is ridiculous and also happens on the Nexus 5. That's my concern. If it has been solved in a rom, then perfect, but if this problem is unfixable then thats a dealbreaker for me. I do alot of videos with my phone and I dont want to pay for a $600 phone if I cant do something basic as record videos on it.
Click to expand...
Click to collapse
If you are that interested in videos, you should consider in investing an actual video camera. Phones aren't really meant to meet the standards of camcorders and other video capture devices, rather than to just catch an interesting moment of someones live with a casual photo/video. I know it sounds rather inconvenient and superficial, but thats just my two cents on the subject.
Edit: I've never had trouble with the breathing video. But then again I don't really use that option that much.
I can't reproduce the refocus whilst holding it still / panning left or right. I can only reproduce it if I move the lens further or nearer to the object. Not a tiny amount that's analogous with a slight wobble or the human conditions rather feeble attempt at stillness - no. I have to almost exaggerate the movement to trigger autofocus
Sent from my Nexus 5 using Tapatalk
for me it refocuses evety time i move the phone, left/right, up/down, or further/closer. but it doesnt refocus at all when im moving.
not to be graphic but I filmed a video of some dirty deeds and quality was awesome. phone was not moving. I believe some roms have more issues then others. some roms the video is extremely dark and some roms when I take a camera picture with flash is snaps the photo to fast and just captures the flash.
Sent from my Nexus 5 using xda app-developers app

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