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i9505 | Red subpixels on while displaying black **PROBLEM**

I have posted this in SGS4 Q&A, Help & Troubleshooting but it's getting no responses there.
Most threads seem to be by potential buyers asking questions about the phone, while issues have topics here.
If this is not the right place, or the other topic is misplaced, please delete/merge either.
So, several people have reported this issue.​
While booting, the black is actual BLACK. While charging, the black [not the green/grey battery] is actually BLACK.
When you reach the Samsung animation in the booting process, the areas of the screen previously black get a reddish tint.
On closer inspection, all red subpixels are on, at low intensity. As far as I can see brightness setting does not affect this phenomenon, nor does Display Mode.
i9505 On XXUAMDF:
Comparison, white image, lowest brightness:
Can people report their firmware and model and whether they have this issue? It's mostly visible in pitch black rooms, but you can tell the blackness isn't OLED-black in normal situations. It's obviously a big issue as it will also drain additional power compared to pixels that are off.

I have exactly the same issue, MDF firmware

You can send back to Samsung to get another one, it's faulty

Samsung chat (NL) tells me I should return to the reseller. I'm sure they want to send it back for repairs instead of a swap

Mine too
worrum said:
Samsung chat (NL) tells me I should return to the reseller. I'm sure they want to send it back for repairs instead of a swap
Click to expand...
Click to collapse
I would have thought it's a software problem. I have noticed this too and now it bugs me. You're right, the first startup screen, it IS pure black, but going to the next animation, you can clearly see the red pixels come on when it's supposed to be black. But because it CAN do the black on the first screen, doesn't that mean it's something else?
Please let me know if you are able to get a replacement phone that resolves this issue. I think I have a few days to return mine, but you'd actually never notice it in most times of the day. You have to be watching the phone in pitch black to see it, and probably looking at a mostly black screen. But it seems like more that you're not getting the benefit of energy savings of "off" pixels.
There is a totally noticeable red tint to the black.
Rgds

It could still be a software problem, but then a lot of other people would suffer from it as well. I guess its just too unnoticeable. You really have to be in pitch dark, but once you know, it keeps bothering you I'm not sure of what to do. If the store says it will do a swap, I'll swap it. If they want to bring it in for repair, i guess I'll wait a bit for an update (another user reported that it fixed his problem).
Still, if its just a few reports, shouldn't it be some kind of defect, right?
I would really appreciate if other readers in this thread could check their phone for redness, regardless the outcome, please post your result and firmware version. Thanks
BTW, you can get an entirely black screen by
Dialer -> type *#0*# -> Vibration
Ignore the vibration and wait for your eyes to adjust from the bright white screen. Its hard to miss.

Have you seen this post?
Somebody in this thread mentioned black being a bit reddish (not turned off) and no smudge issue. After flashing another firmware the reddish was gone (pixel turned off) but now he got smudge instead !
So yes - I think it could be something do with delay turning pixel on/off
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=40884474

Yeah, saw that too. Still weird Samsung tells me to go to the reseller if it is fixable with firmware. Having said that, shouldn't a lot more people be affected when it's a software issue? Good thing is, first boot screen is all black, so it's not the screen imho

Apparently the Note 2 also suffers from this:
http://forum.xda-developers.com/showpost.php?p=38280924&postcount=8

Nb

It is hard to notice in a bright environment but once you know it's there you'll always see it.
Power savings, extra wear for the red subpixels, and non-black blacks = lower contrast. This needs to be fixed.

can people having red pixels issue check for screen smearing ? if im right then people with this red pixel issue wont notice screen smearing effect

Someone with the red subpixel problem should test for smearing.
If it doesn't smear, try flashing the same firmware as someone that has the smearing problem and see if it fixes the red subpixel problem.
This will confirm if both problems are hardware or software related.

Just got off the phone with my retailer. They are going to investigate the matter with Samsung (emailed them a picture) If it's faulty, it will get swapped. I will keep you updated.

Recieved a call from Samsung; they are not aware of this issue, but they are going to investigate the matter. In the mean while, i can exchange my phone, as they will consider it a DOA.

worrum said:
Recieved a call from Samsung; they are not aware of this issue, but they are going to investigate the matter. In the mean while, i can exchange my phone, as they will consider it a DOA.
Click to expand...
Click to collapse
This is a pretty big deal if Sammy says your phone is detective and needs to be replaced.
I'm afraid under this situation, there are quite a few S4's that need to be swapped out.
Good luck with the new one! Let us know how it is.

Allright, redness is gone, but now i have the screen smearing mentioned in http://forum.xda-developers.com/showthread.php?t=2252445. I am appaled :/
Same firmware versions, everything the same. Samsung has serious screen issues.

worrum said:
Allright, redness is gone, but now i have the screen smearing mentioned in http://forum.xda-developers.com/showthread.php?t=2252445. I am appaled :/
Same firmware versions, everything the same. Samsung has serious screen issues.
Click to expand...
Click to collapse
i told you just few posts back as of now it looks like either red sub pixels or smearing issue. its upto the people to choose. lets hope this is due to software.

Hoggles said:
This is a pretty big deal if Sammy says your phone is detective and needs to be replaced.
I'm afraid under this situation, there are quite a few S4's that need to be swapped out.
Good luck with the new one! Let us know how it is.
Click to expand...
Click to collapse
10 million units of the Samsung Galaxy S4 will be shipped to 50 countries by the end of this month ... link
Galaxy S4 Expected To Sell 30 Million Units In The 2nd Quarter ... link
LOL

Im having the reddish tint too.. makes no sense if its not a software problem.
Sent from my GT-I9505 using xda app-developers app

Smearing issue "fixed" in MF8 - The truth behind it

So, we all knew that the smearing issue happening in our phones happened generally around images/text on a black background.
Many of us thought this could be a software issue but in reality this is an hardware limitation (I know many users already know this but there are some still hoping for it to be a software issue).
I had a lot of issues with the first S4 I bought. Most of the issues were around the back light bleed on the bottom and screen color uniformity. After 3 months battling with Samsung with no end in sight, I bought a new one, this time I choose the white one.
The new one has nice whites and the screen uniformity is close to perfect (or at least it seems so, so far). After checking the screen for some hours, I decided the phone was good to be used and started by updating the firmware to the latest available to me (MF8). After this I went to the settings menu to setup some options and I was amazed to see the smearing was almost gone. I never believed it to be a software issue so I was very surprised by this.
However, my surprise ended very quickly when I check the screen on a dark environment. Samsung did not fix the smearing (as it is a hardware limitation and not software like I always thought) they just changed the background of the settings menu from pure black to a very very dark gray.
This can be confirmed if you go to the settings menu and check the background. Then while in the settings menu, drop down the notification back. The notification bar is pure black, while the setting background isn't. Check this on a room without any lights and it will be very easy to detect.
The whole point of this thread is to inform other people from XDA that Samsung just used a workaround (like everything done by Samsung) to "fix" this issue. There is no way to fix this, this is a refresh rate limitation of the screen. If you want the smearing to be gone you cannot have pure blacks.

Nandui said:
So, we all knew that the smearing issue happening in our phones happened generally around images/text on a black background.
Many of us thought this could be a software issue but in reality this is an hardware limitation (I know many users already know this but there are some still hoping for it to be a software issue).
I had a lot of issues with the first S4 I bought. Most of the issues were around the back light bleed on the bottom and screen color uniformity. After 3 months battling with Samsung with no end in sight, I bought a new one, this time I choose the white one.
The new one has nice whites and the screen uniformity is close to perfect (or at least it seems so, so far). After checking the screen for some hours, I decided the phone was good to be used and started by updating the firmware to the latest available to me (MF8). After this I went to the settings menu to setup some options and I was amazed to see the smearing was almost gone. I never believed it to be a software issue so I was very surprised by this.
However, my surprise ended very quickly when I check the screen on a dark environment. Samsung did not fix the smearing (as it is a hardware limitation and not software like I always thought) they just changed the background of the settings menu from pure black to a very very dark gray.
This can be confirmed if you go to the settings menu and check the background. Then while in the settings menu, drop down the notification back. The notification bar is pure black, while the setting background isn't. Check this on a room without any lights and it will be very easy to detect.
The whole point of this thread is to inform other people from XDA that Samsung just used a workaround (like everything done by Samsung) to "fix" this issue. There is no way to fix this, this is a refresh rate limitation of the screen. If you want the smearing to be gone you cannot have pure blacks.
Click to expand...
Click to collapse
Some people really make me :crying:

MichelN said:
Some people really make me :crying:
Click to expand...
Click to collapse
Care to elaborate on your comment?

i never had any smearing on my s4 so maybe is not a universal issue
Sent from my GT-I9500 using Tapatalk 4

It's not fixed and will never be fixed.
Maybe except some dirty trick such as replacing pure black with dark grey at kernel level etc.
I've lost hope.
Sent from my GT-I9505G using xda premium

changing the background color from black to dark grey wont do anything samsung....
i wish there was a real fix but sadly i dont think there will be because of the way this new amoled works

It's the technology, it's the amoled, it's all about the inertia. Sell your phone If u can't stand it. It can't be fixed. Period. Deal with it or get different phone.
Wysyłane z mojego GT-I9505 za pomocą Tapatalk 2

Am I the only one who NEVER HAD ANY PROBLEM with my S4?

My s4 works perfectly. So keep me out of your bubble of mishaps.
Sent from my GT-I9500 using xda app-developers app

Smearing? Never experienced that in my i9500. Is it a myth?
Sent from my Galaxy S4 using XDA app

Some people seem that they don't care enough to even notice that the smearing even exists ...
Also in settings it was a bit annoying but i prefer to have pure black if that's the only disadvantage because i don't think it will proc in anything else other than scrolling because it won't need faster refresh rate ...
I'm not an expert in any form on this kind of things but when i upgraded my phone and saw no smearing in the settings i was first surprised but since i ve read that this is a hardware issue and i double checked it to notice that is a placebo ... but since my phone works as it should and doesn't annoying me with the things i want it to do i don't care that is that this "fix" it's just a cover to the problem and not an actual solution

joyo22 said:
Smearing? Never experienced that in my i9500. Is it a myth?
Sent from my Galaxy S4 using XDA app
Click to expand...
Click to collapse
Your phone has smearing as well. They all do. Not seeing it yourself doesn't make it a myth

wanna see smearing? get some white yellow blue or something like that walpapper (stock blue is perfect), install MX Player from Market.
Get to menu, scroll to the page when the icon of MX Player is, now quickly swipe from right to left, you'll see that black part of icon is extending for maybe 0,1 sec...
That's the smearing, but many of users are pissed with this minor thing, which I can barely see.

drakexpl said:
It's the technology, it's the amoled, it's all about the inertia. Sell your phone If u can't stand it. It can't be fixed. Period. Deal with it or get different phone.
Wysyłane z mojego GT-I9505 za pomocą Tapatalk 2
Click to expand...
Click to collapse
So you knew that there will be smearing issue before you bought S4???
And also quite surprised so many people haven't able to observe this issue in their phones.

Yes, I knew that, It's still so tiny tiny issue comparing to those on HTC ONE or Xperia Z (I had Z and One before S4).

Everybody should just download screen adjuster and up the contrast to 13 or 15
That way it will still be very very dark gray looking black with almost non existent smearing. Problem (kinda) solved!

THANKS
soulzero said:
Everybody should just download screen adjuster and up the contrast to 13 or 15
That way it will still be very very dark gray looking black with almost non existent smearing. Problem (kinda) solved!
Click to expand...
Click to collapse
THANKS MATE! This solved it all! I couldn't stand that problem, to the level I couldn't use ANY black background, thanks, thanks, thanks.

Andresgomezsar said:
THANKS MATE! This solved it all! I couldn't stand that problem, to the level I couldn't use ANY black background, thanks, thanks, thanks.
Click to expand...
Click to collapse
Why didn't my GT-I9300 S3 had this?
Why didn't my GT-N7100 Note 2 had this?
Why does my GT-I9505 S4 have this?
It makes me wonder.... do the Note 3 have it as well?

born4trance said:
Why didn't my GT-I9300 S3 had this?
Why didn't my GT-N7100 Note 2 had this?
Why does my GT-I9505 S4 have this?
It makes me wonder.... do the Note 3 have it as well?
Click to expand...
Click to collapse
Because they didnt turn off black pixels completely until S4. Note3 should be same as S4
Sent from my GT-I9500

dragon135 said:
Because they didnt turn off black pixels completely until S4. Note3 should be same as S4
Sent from my GT-I9500
Click to expand...
Click to collapse
Noticed ... http://forum.xda-developers.com/showpost.php?p=46123130&postcount=21

Screen Burn-in

Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?

http://forum.xda-developers.com/galaxy-s6/help/phone-please-try-thispossible-screen-t3072949

I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?

BlameUREdiction said:
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
Click to expand...
Click to collapse
it's not burn-in, it's seeing through the screen to the assembly

Same here, Vodafone spain. Galaxy s6 black

ingenious247 said:
it's not burn-in, it's seeing through the screen to the assembly
Click to expand...
Click to collapse
+1.
It's not screen burn in. It's the metal chassis behind the screen which you are seeing., which is only visible in direct sunlight.

Ok but is that normal?I have the same issue and at the store i notice the same issue on one new-out of the box device.Should we replace our device or this is normal?

I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.

PerryRhodan said:
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
Click to expand...
Click to collapse
I think i will not settle for a phone at this price range and this stupid issue and i think that nobody should. I will just pick up Note 4 with Exynos if this issue is not resolved with the 3rd s6 device.

Me too.
On a teardown from ifixit you can exactly see the unit that creates these frame.

Thank you very much! I also experienced this on my Galaxy s6. I ordered a replacement and also noticed it.

Just to let you now guys.I tested 4 new s6 devices and all of them had this issue!!!This is a big thing and nobody is making the real fuzz abou it.So i picked up Note 4 with Exynos.Do not buy s6, wait for month of two just so they can resolve this.

I think it is a design problem and there will be no fix for it.

If that is the case, then ppl should make a big deal about it.I don not have this phone anymore but I would like to help if this issue continues.I will contact samsung via facebook and see what we can do.

I got my replacement yesterday and yes, the problem still exists. The phone is from Vietnam, 04/15/15.

The story goes on. After Amazon Germany stopped selling the black 64 GB edition I replaced my one against the white 64 GB. This one shows the frame on any background. Not only white. Only on very dark ones there is no see.
And I can see it under normal light conditions. Not only sunlight.
A very very very bad Display.
Why is it just this quiet about the issue? It's not less ugly like the flash LED or the wiggling home button issue.

My S6 (Germany; Mediamarkt) doesn't seem to have a a burn-in.
http://www.directupload.net/file/d/3982/wj6uc78e_jpg.htm

Try this in direct sunlight please with max brightness.
It is not a real burn in. It is a frame of a used component that Lays direct under the display.

Real screen burnin
We were at the Verizon store today and noticed that all the Edge phones had real screen burn in. One had the Verizon logo burnt into the screen that you could see clearly from within any app with a white background. We used chrome and a normal web page to show the employees of the store. The galaxy s6 egde had some sort of Verizon demo bar burnt into it. It seems to be a problem with the screens. I googled for it and found this thread. I am surprised this hasn't become a serious problem for Samsung yet.

xeni said:
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
Click to expand...
Click to collapse
Had a very bad screen burn in my S5 - i could actually see the title of the email app i have to use for work on a white screen without sunlight (title of the app is ALWAYS at the top when working in the app). Now had the S6 since it has been out and starting to see the same issue. Spoke with Samsung about this and they stated that the S4, S5, S6 and all Note devices are capable of getting screen burns with High Contrast imaging or lines. They said they could replace my screen but i would be without a device for nearly a month, and the carrier will not complete a warranty because the device still functions perfectly.
THANKS SAMSUNG!

Grey lines on display

Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. :laugh:
Unlocked model S7(flat)

I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.

gtg465x said:
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
Click to expand...
Click to collapse
I saw it in the first day itself. Expected value for the price paid is not delivered means. It's cheating

Its very common on AMOLED devices unfortunately and my guess is that the vast majority of users cannot see it so lower # of units returned to samsung and they probably will blame it on QA. If a lot of consumers would start to notice it and demand for close to perfect panels then samsung will probably up their AMOLED game.

we bought 3 sgs7 phones all of them have this issue...how can such a company like Samsung do this ...like i cant see that LOL my vission on close distances is verry verry good so thats whay i saw those gray lines in a minute after buying one.i went to see my brothers gs7 after that and of course his one was the same and then after one week my father bought one white version so i thought that the 3rd one has to be a good one but NOPE it was the same story again...im very pissed so i will go to Samsung and tell them about it and will see what will they say...just to let u know guys i had similar problem on xperia z5 but instead of grey lines i had white ones and also some white spots and i send it to waranty and told them about the display issue and they have replaced the screen and now its perfect...so im goin to do that on Samsung aswell. good luck ppl

just to let u know guys i went Samsung and they replaced the screen but those gray lines are visible again so they sad that they cannot fix it and change screen everytime.... it looks like that alot of led panels are baddly constructed in the factory so i decided to return the phone.

I am on my 3rd galaxy S7. The 1st had the SD card connecting and disconnecting. The 2nd one the USB port would no longer transfer data(learned because VR stopped working) I am worried about the build quality of this phone....
Sent from my SM-G930T using XDA-Developers mobile app

JovHok said:
Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. [emoji23]
Unlocked model S7(flat)
Click to expand...
Click to collapse
I have exactly this same issue and it's driving me nuts! I cannot return my phone now, but it's very noticeable for me those grey lines when some other people I tried to show it couldn't see it...I hate AMOLED displays, I have never had a phone with an AMOLED display which was perfect, all of them always had some issue at some point. From Motorola, other Samsung, Huawei, all of them had some sort of issue with the display.[emoji35]
Enviado desde mi SM-G930F mediante Tapatalk

Replaced once, too. Mine was not a perfect line, like gray dust splattered along a line. Especially visible with grayish flat images, there were clear fluctuations on shade of "gray". Second device is almost perfect. If you look with magnifying glass , there were some pinkish littttle dusty dots on white, but it is really hard to see with naked eye. So happy with second now.

This issue is present because AMOLED screens don't use backlight. Every pixel is emitting light, and my guess is that they aren't distributing the same amount of brightness on every area of the screen.
It's noticable, but as some said to a very small amount of people, and it isn't that much of an issue if u ask me. Bigger issue is that amoled screens burn in over time. I could see my keyboard on white background on my S5 after a year and a half of use. Thank god that s7 has themes so I can change keyboard layouts.
Everything comes with a price... LCD's have their flaws, and so do AMOLED's.

Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.

bitterano said:
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
Click to expand...
Click to collapse
Not here, I'm running the latest beta on my s7 and the grey lines are still there, it's a problem with the display itself.
Enviado desde mi SM-G930F mediante Tapatalk

Found a perfect solution
Found a complete solution here.
Works like a charm.
techgadgyblog.wordpress.com

My experience.
Hi all,
I have an unlocked, rooted, Nougat ROM S7 Edge and I have been experiencing the same issue for 3 months.
The only way for me to fixed it is to flash Superman ROM, then the lines disappear. Any other ROM (Elyos, S8 ports, ...): I have the grey lines. A kernel issue?
Cheers.
P.S.: Flicker free kernel used to work with Superman ROM but if I flash it after any other ROM, my phone gets stuck in boot.

Display question/discussion

Have a Note 9 which I'm keeping, just got the Ultra and the display is a disappointment.
Side by side with the 9, colors are not as vibrant, contrast is so-so, sharpness is off. Fine details, icon edges, etc. are fuzzy.
Now, I'm anal about this kinda stuff. If I never saw the 9's screen, I'd never know and think it's fine, and to most, it would be. But this is me you're talkin' to. ?
I don't know whether to return it or pray for a Samsung fix. I'm not a gambling man. I've gone through every display setting and resolution there is, including dev options. I'm pretty experienced.
Maybe it's Nova launcher, but it's just not as nice as the 9's screen. Exact same home screen, icon theme, everything identical.
Your thoughts/opinions/gut feelings? Got till next week to return to Best Buy.
Thanks a lot,
Rich

You're 100% right, my N20U has a yellowish dirty white look to it when compared to my N10+
I doubt Samsung sees this as a defect until all of us report it as a defect so they can fix it with a software update.
Using vivid mode with green slider turned to lower setting helps but that's about it...
Sent from my SM-N986U using Tapatalk

VICosPhi said:
You're 100% right, my N20U has a yellowish dirty white look to it when compared to my N10+
I doubt Samsung sees this as a defect until all of us report it as a defect so they can fix it with a software update.
Using vivid mode with green slider turned to lower setting helps but that's about it...
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
I posted in another thread that I got an app - Screen Balance - from the play store. With that I was able to get rid of more green as it has several adjustments for white balance. Use various adjustments judiciously. I like things cool. Seems *all* amoleds look green to me anyway.
Lest anyone thinks I'm spamming the app, since I mentioned it in another thread, I am not. Just a much happier user. ?
Doesn't solve the aforementioned problems though.

My gripe is temporary image retention. Using dark mode and gray screens, sometimes, the outline of the keyboard will remain on the screen for 5-10 seconds. I notice that if one uses the phone in light mode, it seems perfect, but once in dark mode, it has some minor flaws.

It's funny to see so many of these posts popping up. I made a post about this before as well that the screen has an overall yellowish greenish overtone to it. In fact, mine got worse. Now I have screen burn in. It's crazy since I don't have my phone at high brightness. It's somewhere in the middle. This is the first time I have to have a screen replaced. I miss my note 9 so much. If the note 9 had an ultra wide camera, I would so have kept it. This is likely the most problematic note I've owned. I had 3 note ultra in the past and they are all the same in terms of display. There's no escaping it. If you call the Samsung costumer service, they aren't allowed to admit issues with the device that Samsung hasn't cleared for them to admit, so they'll deny any screen issues at this time. I was going to trade this in for the Oneplus 8 pro, but they aren't taking Note 20 ultras as a trade in device, so may still sell or try to hold on till S21 ultra and pray by then Samsung corrects this new line of Amoled screens.

This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.

Mrplennium said:
This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.
Click to expand...
Click to collapse
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage

*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
Click to expand...
Click to collapse
Then it's a mystery what that anomaly is. I am not the only one as a member in another forum posted similar. Image retention maybe? I don't know. But whatever it is, it's not going away and the Samsung phone techs agree I need to change the screen. Hopefully the new one doesn't do this.

Mrplennium said:
It's funny to see so many of these posts popping up. I made a post about this before as well that the screen has an overall yellowish greenish overtone to it. In fact, mine got worse. Now I have screen burn in. It's crazy since I don't have my phone at high brightness. It's somewhere in the middle. This is the first time I have to have a screen replaced. I miss my note 9 so much. If the note 9 had an ultra wide camera, I would so have kept it. This is likely the most problematic note I've owned. I had 3 note ultra in the past and they are all the same in terms of display. There's no escaping it. If you call the Samsung costumer service, they aren't allowed to admit issues with the device that Samsung hasn't cleared for them to admit, so they'll deny any screen issues at this time. I was going to trade this in for the Oneplus 8 pro, but they aren't taking Note 20 ultras as a trade in device, so may still sell or try to hold on till S21 ultra and pray by then Samsung corrects this new line of Amoled screens.
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Oh geezzzz...that:s not encouraging.. looks like I'm holding on hoping for a soft/firmware update. A replacement would probly have the same or worse issue. No burn in here so far.
Definitely keeping my note 9!

Mrplennium said:
Then it's a mystery what that anomaly is. I am not the only one as a member in another forum posted similar. Image retention maybe? I don't know. But whatever it is, it's not going away and the Samsung phone techs agree I need to change the screen. Hopefully the new one doesn't do this.
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Your screenshot looks clear to me on my PC, so if you are seeing burn-in then it will be on your screen and will need a replacement, what I was saying is you cannot send someone a SS to show them the burn-in, they would need to look at your screen with their eyes

Mrplennium said:
This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.
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Bro did you just try to screen shot your screen burn ? :laugh: You need to click with another camera

*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
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warriorvibhu said:
Bro did you just try to screen shot your screen burn ? :laugh: You need to click with another camera
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Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.

Mrplennium said:
Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.
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Same image on the screen for extended periods can cause it too, so if you're always in WhatsApp chat or Facebook app and the same thing is always on the screen you'll be more likely to see it then too

Mrplennium said:
Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.
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Yeah i used to worry a lot about this as i know there are batches of screens that have this problem. Initially i thought the green yellow tint problem was also in some batches esp when Display mate gave this screen such high rating, which means they are all who have sold their souls for money and not honest, so thought mine was a bad batch but it seems everyone has this tint issue. Its sad that you have burn in but its more common than you think. Many people got it with the Samsung View case too.

warriorvibhu said:
Yeah i used to worry a lot about this as i know there are batches of screens that have this problem. Initially i thought the green yellow tint problem was also in some batches esp when Display mate gave this screen such high rating, which means they are all who have sold their souls for money and not honest, so thought mine was a bad batch but it seems everyone has this tint issue. Its sad that you have burn in but its more common than you think. Many people got it with the Samsung View case too.
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Yeah, pretty unfortunate. I did see the issues with the Samsung cases causing the burn in as well. What's funny is that if you speak to a supervisor at the Samsung customer service number and tell them about the screen issues and you have someone else with a Samsung phone call them back hours or a day later and get the same supervisor, they'll tell you that they never had one complaint about the screen. Unless Samsung instructs them it's an issue they can fix, they will not admit it. Still hoping Samsung can correct the yellowish greenish overtone of the general display.

*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
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Cracked screen show up well using a screen shot

Limeybastard said:
Cracked screen show up well using a screen shot
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Scratches show even better ? :silly: